WellnessLivingの概要

WellnessLiving, an all-in-one business management software, has all the tools you need to attract, convert, & retain more clients.

We offer the fitness & wellness industry an affordable, easy-to-use, fully customizable platform that streamlines business management. Dynamic tools include online booking solutions, POS, payroll, reputation management, email/SMS marketing suite, rewards program, robust reporting, and so much more! It’s the only software you need to run and grow your business.

WellnessLivingの対象ユーザー

WellnessLiving is affordable, reliable, and versatile. It is full-featured with no add-ons required, reducing costs and saving time. Its intuitive interface is highly visual and user-friendly.

動作環境

クラウド、SaaS、ウェブベース, Android(モバイル), iPhone(モバイル), iPad(モバイル)

企業情報

  • WellnessLiving Systems
  • 所在地:Richmond Hill (カナダ)
  • 2012年設立
  • 電話サポート
  • 24時間対応(オペレータ)
  • チャット対応有

利用可能な国

アメリカ合衆国, イギリス, オーストラリア, カナダ

言語

英語

企業情報

  • WellnessLiving Systems
  • 所在地:Richmond Hill (カナダ)
  • 2012年設立
  • 電話サポート
  • 24時間対応(オペレータ)
  • チャット対応有

利用可能な国

アメリカ合衆国, イギリス, オーストラリア, カナダ

言語

英語

WellnessLivingの動画と画像

WellnessLivingソフトウェア - 1
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WellnessLivingソフトウェア - 3
WellnessLivingソフトウェア - 4
WellnessLivingソフトウェア - 5
もう6件表示する
WellnessLivingの動画
WellnessLivingソフトウェア - 1
WellnessLivingソフトウェア - 2
WellnessLivingソフトウェア - 3
WellnessLivingソフトウェア - 4
WellnessLivingソフトウェア - 5

WellnessLivingを類似製品と比較する

WellnessLiving

$59.00/月
無料プラン
無料トライアル
$159.00/月
無料プラン
無料トライアル
$121.00/月
無料プラン
無料トライアル
$25.00/月
無料プラン
無料トライアル

WellnessLivingの機能・特徴

  • CRM
  • Eメール・リマインダー
  • HIPAA準拠
  • SMSリマインダー
  • SOAPメモ
  • Webサイト統合
  • アクティビティ・ダッシュボード
  • アプリケーション管理
  • アポイントメントのスケジューリング
  • アポイントメント管理
  • アラート/通知
  • イベント管理
  • エクササイズ・ライブラリ
  • オンライン予約
  • オンライン決済
  • オンライン登録
  • カスタマー・サポート
  • カレンダー同期
  • カレンダー管理
  • カレンダー/リマインダー・システム
  • ギフトカード管理
  • クラスのスケジューリング
  • クラス管理
  • グループのスケジューリング
  • コラボレーションツール
  • サロン・スパ向け
  • サードパーティ統合
  • スケジューリング
  • スタッフ管理
  • セルフサービスポータル
  • ソーシャル・メディア統合
  • タスク管理
  • ダンススタジオ向け
  • チーム管理
  • デビットカード/クレジットカード処理
  • パフォーマンス測定基準
  • フィットネス・レベル評価
  • フィットネス計画
  • フォームのカスタマイズ
  • ブランディングのカスタマイズ
  • ベルト順位
  • ベンダー管理
  • マルチロケーション
  • マーケティングの自動化
  • メンバーシップ更新
  • メンバーシップ管理
  • メンバー・コミュニケーション
  • メンバー・タイプ
  • メンバー・ディレクトリ
  • メンバー・データベース
  • メンバー・ポータル
  • メール・マーケティング
  • モバイルアプリ
  • モバイル・アクセス
  • ヨガ/ピラティス・スタジオ向け
  • リアルタイム・スケジューリング
  • リアルタイム更新
  • リマインダー
  • レポートと統計
  • レポート/分析
  • 予約メモ
  • 予約管理
  • 会費管理
  • 保護者/生徒ポータル
  • 再スケジューリング
  • 出席管理
  • 出席追跡
  • 医院運営
  • 双方向通信
  • 可用性管理
  • 団体予約
  • 在庫管理
  • 契約・ライセンス管理
  • 定期アポイントメント
  • 広報管理
  • 従業員スケジューリング
  • 従業員管理
  • 教職員管理
  • 時間・支出追跡
  • 格闘技向け
  • 決済処理
  • 注文管理
  • 生徒管理
  • 確認、リマインダー
  • 給与管理
  • 自動スケジューリング
  • 訪問者管理
  • 請求、インボイス
  • 財務管理
  • 販売時点情報管理 (POS)
  • 通話リマインダー
  • 連絡先データベース
  • 進捗メモ
  • 電子決済
  • 顧客データベース
  • 顧客プロフィール
  • 顧客ポータル
  • 顧客管理

WellnessLivingの競合SaaS製品

Karmasoft is your best option for live stream, on-demand, and in-studio solutions. We are Simply Better.
Zendeskは、業界トップレベルのカスタマー・サービス・ソリューションを提供します。
Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.
業界トップクラスのカスタマー・サービス・プラットフォームは、革新的なツールと統合されたデータでサービス従業員を強化します。
Virtuagymは、革新的で非常に優れたツールです。オールインワンのソリューションで、フィットネス用として最適です。小規模なスタジオから非常に大きなチェーンまでサポートする適応範囲の広さが特徴です。
Easy to use gym software designed for all gym types, boot-camps, and fitness studios.
フィットネス、ダンス、ヨガ・スタジオ向けの優れたソフトウェア。顧客から支持されるサービスとサポートです。その理由をご覧ください。無料トライアルを利用できます。
The only software on the market designed exclusively for yoga studios. Handle registrations payments, member management and more.
Social media marketing solution that helps businesses create personalized marketing plans based on targeted audience and budget.
The massage profession's most popular practice management software to simplify and grow a massage therapy and bodywork business
Mariana Tek empowers brands to become premier offerings in boutique fitness by fueling their growth and individuality.
Squarespaceは、魅力的なWebサイト、オンライン・ストア、ポートフォリオを構築するためのオールインワン・プラットフォームです。
Exercise.com is an all-in-one platform powering the next generation of fitness businesses.

WellnessLivingのレビュー

評価ポイント

総合評価
4.4
使いやすさ
4.2
カスタマーサービス
4.4
機能
4.3
価格の妥当性
4.3

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Lucie
Pilates Studio Owner
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 1年以上
投稿者のソース

So Glad I Made the Switch

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Chris
Chris
オーストラリアのCEO
認証済みLinkedInユーザー
ツール使用期間: 6~12か月
投稿者のソース

Migrated from MindBody, not happy with pricing, app, limitations on billing, Ezidebit fees, Support

5.0 5 年前

製品を使ってみた感想: Streamlined my business and this software are integrated with my website, Facebook, a customised app, just to say the least.

良いポイント:

Graphical interface, simplicity with managing a class, group sessions and appointments. Switching from MindBody was so easy as functionality appears to be similar but in almost every service, much better! They make it simple! Sending SMS or txt messages within Australia is included, well free, as it's bundled in my monthly fee. My team have all picked up how to use the new platform without any formal training! The support is responsive and quick, reporting is fantastic and I am finding new reports even now to help me with managing and running my business. There seems to be a higher level of knowledge within the WellNess Living support teams also, rather than just basic call centre people at MindBody that don't seem to know the product and escalate almost every time you call. I initially thought I would save money by switching to Wellness Living, and I certainly have, but I have also tightened up my cash flow thanks to the enhanced functionality, with my staff more empowered to ensure clients are paid up as well as the app allowing for very easy payment of outstanding balances in just a few clicks. Payment plan functionality is new and fantastic, so I can't forget to bill a client say every week to pay off a past debt or lump sum payment over a period of time. The interface for MindBody is old school and the accounts section gave me a headache, often with clients confused with receipts and invoices. Far prefer the new colourful graphical interface and the simplicity!

改善してほしい点:

I thought being in Australia would cause concerns with support queries due to my time zone, however, the online knowledge base has been fantastic with short videos to show how to do things and because the support team have been fast, combined with having an easy transition to this new platform, I cant say this has been a real problem. I didn't realise how much I could learn from short video's, and so quickly. The customisable SMS's and emails required a little work to suit my business. I personalised the new client 'Welcome SMS' to include a direct link to a page on my website as well as include a link to an app for the "Gift Receipt" SMS and email, but I guess this would be more setup / configuration concerns that one would go through initially?

WellnessLiving Systemsからの返信

5 年前

Hey Chris! Thanks for leaving your awesome review. At WellnessLiving, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

Colleen
アメリカのOwner, trainer
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

検討した類似製品:

Robust system and features at a reasonable price

5.0 2 か月前 新着

製品を使ってみた感想: Overall, WellnessLiving has been a great addition to our business. It allows us to have one platform to manage current members, schedule classes and events, and create a variety of purchase options for clients while also providing solid automated marketing options to continue to build our business.

良いポイント:

This software has unlimited options and the ability to meet the needs of fitness studios. We use the class scheduling feature primarily. It is straightforward and easy to implement and maintain. If we need to change or cancel a class, the system walks you through a simple interface to cancel and sends notifications out to clients right away. Additionally, it can act as a CRM tool, allowing you to create and implement marketing campaigns, follow leads up, create visit and purchase campaigns, etc. The system makes marketing super simple and easy to implement.

改善してほしい点:

The most challenging to work with is the learning curve. Because the system is so robust and has so many features, you need every minute of the three one-hour onboarding calls to set the system up. If you need to change anything in your scheduling, calendar, purchase options, etc. it can feel overwhelming as they all connect together. if you miss a piece in one area, your change does appear, or worse doesn't work the way you expect. The upside is their support team is awesome and responds quickly to requests.

WellnessLiving Systemsからの返信

2 か月前

Hey Colleen, Thanks for the terrific review! It's so much simpler to manage and coordinate all the different areas of your business when you have it all under one login. Just set it up, and the built-in automations handle staff access permissions, reminder emails, marketing campaigns and countless other tasks. You can then use the valuable time saved for other things. Even just 30 min time savings per day, that's an extra 3.5 hours/week or about 15 hours/month you can spend running classes, or personal training sessions, which means more money in your pocket. We're also really big on support because we want to be sure you're fully equipped to make best use of our software for your business. Please don't hesitate to reach out to our support team any time you have a question or would like a walk-through on the software. Our specialists love answering questions and they're passionate about helping businesses succeed. Thank you for choosing WellnessLiving! Susan A. (Customer Advocate)

Mark
オーストラリアのOwner
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 1年以上
投稿者のソース
ソース:SoftwareAdvice

Buyers remorse - check their google and Facebook reviews... you can't, they have bad reviews to hide

2.0 3 週間前 新着

製品を使ってみた感想: Would never use again, and will be actively recommending people do not use in gym groups I am a part of, incredibly disappointing, and for someone that has been in the industry for over 8 years ,this is actually the first interaction I've had with a shady, unethical business

良いポイント:

Difficult to move across from Mindbody and as was the case throughout using the software, the support was incredibly poor and misleading

改善してほしい点:

Support is terrible, and they use hidden renewals to keep their business which as a gym owner who has seen this in the industry, may be legal but is highly unethical practice They wouldn't cancel the subscription and kept making me get on calls and gave me nothing during the calls, it was a very strange process, and then eventually said they wouldn't be cancelling as they had enacted a hidden renewal and would be holding me to it I get that, but that's not how you create a good business, that's how you claw for extra cash Clearly a sign the business isn't a good one As is the inability to leave reviews on google, or Facebook, they clearly have a lot of bad reviews to hide

WellnessLiving Systemsからの返信

2 週間前

Hi Mark, Thanks for taking the time to write us a review. Over the years it's been a complete focus on feedback from thousands of our customers, both good and bad, that has helped us continually improve our software and to grow into the company we are today. As you might've seen on our other reviews, we are all about our customers and we're fully committed to helping businesses find an amazing solution for every situation. We're really sorry to hear about your recent experience with support. Our team members are knowledgeable, energetic and above all, caring, and please know the interaction you described does not represent who we are as a company. I've sent you an email, if you could please respond or alternatively call me on 1-888-668-7728. We'd like to learn who you spoke with so we can look into this issue. I will do everything in my power to make this wrong, a right. Adam T. (Customer Advocate)

Pauline
アメリカのDirector of Operations
レクリエーション施設・サービス, 自営業
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

Easy and Feature-Packed System

5.0 2 か月前

製品を使ってみた感想: It's been really positive over the past 6 years. I'm always on the lookout for new software but I turn down everyone else because Wellness Living can't be beat for price and features.

良いポイント:

You can make your site simple or more complex, depending on how many of the tools you choose to integrate. I've been with Wellness Living since 2016, mainly because it's easy to use and the technology support is first rate. I wasn't using the email feature but it was pointed out to me that I could use reports to find clients who hadn't been visiting in the last 2-6 months, then email them directly from the software with a win-back campaign. I appreciate all that this company does to keep its clients updated and informed.

改善してほしい点:

It can be pricey for small business owners, but there are ways to reduce your costs.

WellnessLiving Systemsからの返信

2 か月前

Hey Pauline, Thank you for the great review. WellnessLiving is all about you, our customer, and that means having the customization to really tailor your online presence the way you want it. Our software is built around customization so you have the freedom to focus on the areas and features that you want to use. The ability to segment your clients into groups by things like purchases or attendance history is so valuable because research has shown targeted campaigns are up to 50% more effective than your run of the mill marketing blast, and that means you're recouping a higher percentage of your time and money on marketing spend. Because we offer an integrated all-in-one solution, there's also no need to pay for costly add-ons like some of our competitors like to charge for tools we include like emails, automations, and segmented client lists. We've really enjoyed working with you since 2016 and we're looking forward to the years to come! Susan A. (Customer Advocate)

Stella
アメリカのmanager
スポーツ, 自営業
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

Infinitely Grateful

4.0 9 か月前

製品を使ってみた感想: the ease of use for the clients and myself has been top notch

良いポイント:

I love the ease of use. I love the app. I am not technical at all and I can use the app for the employees and the customers with ease. When I chose Wellness Living I came from another really big software in my business and I am so glad I switched! Wellness Living has given me so much support, I am infinitely grateful !

改善してほしい点:

I cant delete my old payment options for my old credit cards

WellnessLiving Systemsからの返信

9 か月前

Hi Stella, Thanks for taking the time to write us a review! We are immensely grateful for being the software you've chosen to run your business, and we know that we succeed only so long as we continue to offer you the best value out there. At WellnessLiving we support businesses of all sizes, ranging from small one-person studios to multi-location franchises which is why it's so important for us to keep investing in the highest level of customer service. We get customers switching over from Mindbody every day, and many of the stories are the same - the transition was simple, the software is much easier to use, and the customer service is worlds apart! Please give us a shout on the Community Forum or contact us in support and we should certainly be able to help you with removing old payment options. Again, thank you for your great review, and remember, we're in this together and looking forward to helping your business thrive! Jayden A. (Customer Advocate)