キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Employment Heroとは?

Employment Heroは給与管理や従業員への福利厚生が統合されたオーストラリアで唯一の完全統合型クラウド人事システムであり、これにより雇用管理が簡単になります。あらゆる規模の企業向けに設計されており、採用から退職までの雇用を管理するために必要なツールがすべて提供されています。

ペーパーレスのオリエンテーションおよび業績管理から、雇用問題専門弁護士が作成した雇用契約ポリシーのテンプレートまで、安心してコンプライアンスを遵守して事業を行えます。

Employment Heroの対象ユーザー

事業主、人事担当マネージャー、給与計算担当マネージャー、人材および企業文化担当マネージャー、CEO、ゼネラルマネージャー、給与計算、人事、およびビジネスのアドバイザー。

Employment Heroソフトウェア - 1
Employment Heroソフトウェア - 2
Employment Heroソフトウェア - 3
Employment Heroソフトウェア - 4
Employment Heroソフトウェア - 5

Employment Heroをご存知でしょうか? 別の人気製品との比較

Employment Hero

Employment Hero

4.4 (208)
A$8.00
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無料トライアル
160
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4.4 (208)
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VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
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無料バージョン
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4.2 (3,415)
4.3 (3,415)
4.3 (3,415)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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この製品の機能は、まだレビュアーから評価されていません。

Employment Heroの評判・レビュー

評価ポイント

総合評価
4.4
使いやすさ
4.4
カスタマーサービス
4.1
機能
4.2
価格の妥当性
4.3

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
William
Account Executive
認証済みLinkedInユーザー
金融サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Easy to use HR software

3.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Dayna
Dayna
オーストラリアのHead Of Delivery
認証済みLinkedInユーザー
マーケティング、広告, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Our first 6 months utilising Employment Hero

5.0 2 年前

製品を使ってみた感想: Overall it has been an important tool that has made growing our team a lot easier and ensured we are supporting our team ensuring we are following all the best practices of HR.

良いポイント:

Employment Hero was the first time we were introducing an HR Platform within the business. The fact that it has a rewards program was very exciting to the team and created buy-in which allowed us to create engagement through the team. Having a great policy and performance review templates allowed us to create processes around how we engage with our team and set standards.

改善してほしい点:

Not being able to customise colours on the UI to match branding.

Employment Heroからの返信

2 年前

Hi Dayna, Thank you for your lovely review- we really appreciate your support! I've passed on your feedback about UI colour customisation to our Product Team. Many thanks, Rosie

Lana
オーストラリアのHuman Resources
コンピュータ・ゲーム, 51~200人規模の会社
使用期間: 1年以上
投稿経路

A great solution for small and medium size companies

5.0 2 か月前 新着

製品を使ってみた感想: The solution proved to be excellent for processing payroll and managing time-off requests. Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency. Additionally, it made handling time-off requests straightforward, allowing employees to submit and adjust their leave easily. This not only saved time for HR but also improved the overall user experience for all employees, contributing to a smoother and more efficient workflow.

良いポイント:

The time-management and payroll modules were incredibly user-friendly, benefiting not only HR but all software users. This ease of use is crucial, as it significantly reduces the time needed to submit leave requests and make adjustments, enhancing overall efficiency.

改善してほしい点:

Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time and effort to learn. However, once you get the hang of it, the process becomes quite straightforward.

Solomon
オーストラリアのPayroll
鉱業、金属, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Use to love it but now its all about the sale

3.0 6 か月前

製品を使ってみた感想: First few years were great, great features and customization. The last couple have seen it deteriorate considerably. To be honest, I wouldn't be to fussed about the other features that were promised, such as dimensions and journals, being a mess if the support and customer service was adequate. Go with one of the others, you'll thank me later

良いポイント:

It has so much potential or had so much potential. The inhouse customisation was brilliant. Use to have great customer service. It seems like each update they do makes it worse. Definitely not suited to slightly complicated to complicated businesses. I have 15 years experience in payroll and never had so many issues with getting support.

改善してほしい点:

Support - Takes days, sometimes weeks for urgent replies in the payroll system. Cannot help confirm compliance when the ATO comes knocking. Basically said too bad so sad. The reporting features are terribly limited, doesn't calculate payments made in same pay periods like Xero and a lot of the other available software. Requires manual calculation of Tax, Super, Leave accruals when doing Adhoc payruns. Leaves room for human error and is thus at risk of none compliance.

Rajesh
オーストラリアのManagement Accountant
通信, 201~500人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

Employment hero is amazing payroll end to end software, Only when it works

5.0 8 か月前

製品を使ってみた感想: Experience with "key pay" was great and I myself configured and rolled out the new payroll system. It performed very well and now I have to look for something else has since "Employment hero" took over, it has been very slow and unreliable. Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not meet cut-off times. Pathetic.

良いポイント:

Customizable. user friendly interface, Ease of use and easy to coach to new payroll person.

改善してほしい点:

Too slow, almost every Monday. Therefore, no matter how good your product is, if it's slow and frustrating, then it has already failed. It was good when it used to be called "key pay". I guess expansion cannot necessarily be sustained.

Employment Heroからの返信

8 か月前

Hi Rajesh, Thanks for your review and feedback. I am glad to hear that you find using our platform easy-to-use and intuitive. I'm interested in your feedback about speed, as I haven't come across this before. Please note that status updates for our platform are always available at: https://status.employmenthero.com/ If you continue to encounter this issue, please reach out to our support team. You can do this by logging into the platform as an admin, clicking the support button in the bottom right corner, and following the prompts. I hope we can work together to turn your overall experience around. Many thanks, Rosie @ Employment Hero

Charlie
オーストラリアのCorporate Services Coordinator
消費財, 51~200人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

Employment Hero was supposed to make our life easier...

4.0 昨年

製品を使ってみた感想: Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the automation of the onboarding process.We are still struggling (nearly 18 months down the track) with some of the Rule Sets in the payroll function that do not work how they need to - we are manually adjusting some payslips every week.The support team are not very supportive in the first instance. We have been left high and dry and missed the bank cutoff on our pay day on several occasions because of their lack of response - which has meant that 150+ people got paid a day late - not ideal. Once you actually get in contact with a support person, they are generally quite helpful, however, I am still waiting on a response to a support ticket that was placed over 4 months ago - seems its too hard, so they are just ignoring me. Even the Customer Success Manager has not followed it up.New features are rolled out without proper testing - for instance, the paid break feature. It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality behind.Should have gone with Elmo.

良いポイント:

The automation - onboarding, leave requests, timesheets, payroll.The app - mobile HR on the go.

改善してほしい点:

The implementation phase - we completed as many checks as we could, but as a manufacturing business that has hourly paid & salaried staff, with multiple shifts across 2 sites & a specific Enterprise Agreement, we could not identify every single scenario, so after we rolled it out, there we unforeseen issues that we were just left to deal with. Once the implementation team completed the implementation to their satisfaction, they wiped their hands of us and handed us over to the support team, who never answer the phone and take their time to respond to your queries.The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need it to. The reporting needs to be better - the graphs are pretty, but I would like to be able to download the data behind them - some reports you can, some you can't. The goals module may work for professional services businesses, but not for manufacturing.The payroll platform reporting also needs to be more flexible - you can only create custom reports on certain things. We need to slice & dice information and the only way to do that is to manipulate it in Excel.The integration of the HR & Payroll platforms. Leave requests & expense reimbursements do not integrate from HR to Payroll. Neither do terminated employees integrate from Payroll to HR - if you terminate someone in Payroll, you have to replicate it in HR, so double-handling.That stupid app SWAG - should never have changed it.

Employment Heroからの返信

昨年

Hi Charlie, Thank you for taking the time to share your experience with Employment Hero. I'm truly sorry to hear that the implementation phase did not meet your expectations and that you've faced some challenges with our support times too. I've passed on your feedback to our team, who has been working to address and resolve these challenges with you. We take all customer feedback seriously and appreciate your honest review. I wanted to assure you that behind the scenes we're implementing a number of initiatives to improve your overall experience, and feedback like this is crucial to the success of these initiatives. If you have any further concerns or feedback, please do not hesitate to reach out to us. We value your business and appreciate the opportunity to serve you. Many thanks, Anna @ Employment Hero