--- description: Quidを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Quidとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [SNSマーケティングツール](/directory/30781/social-media-marketing/software) > [Quid](/software/144336/netbase-social-web-platform) # Quid Canonical: https://www.capterra.jp/software/144336/netbase-social-web-platform ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/144336/netbase-social-web-platform?page=2) > 企業がキャンペーン、製品開発、ブランド危機などを管理する際に役立つ消費者および市場情報プラットフォームです。 > > 評価：43人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Quidの対象ユーザー キャンペーンのパフォーマンスの分析、ブランドに関するメンションの監視、センチメント分析の実施などに役立つ、中規模から大規模の企業向けに設計されたソーシャル・メディア分析ソリューションです。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 43 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.0/5 | レビュー全体に基づく | | 機能 | 4.2/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: NetBase Quid - **設立**: 2004 ## ビジネスコンテキスト - **価格プラン**: $23,000.00 - **対象となる企業**: 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ） - **サポートされる言語**: スペイン語, ドイツ語, フランス語, ポルトガル語, 中国語, 日本語, 繁体中国語, 英語 - **利用可能な国**: アメリカ合衆国, イギリス, ブラジル, メキシコ, 日本 ## 機能 - Media Monitoring - ROI Tracking - Real-Time Analytics - Real-Time Notifications - アクティビティ・ダッシュボード - アラート／通知 - インフルエンサー探索 - インフルエンサー追跡 - インフルエンサー関係管理 - エンゲージメント追跡 - オーディエンス・ターゲティング - キャンペーン分析 - キャンペーン管理 - キャンペーン追跡 - キーワード追跡 - コンバージョン追跡 - ソーシャル・メディア・モニタリング - ソーシャル・メディア統合 - ダッシュボード - データの可視化 - トレンド分析 - パフォーマンス測定基準 - ファセット検索・フィルター - ブランド追跡 - マルチチャネル・データ収集 - マルチチャネル・マーケティング - モニタリング - レポートと統計 - レポートのカスタマイズ - レポート／分析 - 報道モニタリング - 応答管理 - 感情分析 - 競合モニタリング - 競合分析 - 行動分析 - 複数アカウント管理 - 評判管理 - 連絡先管理 - 顧客エンゲージメント - 顧客セグメンテーション ## 統合 (合計4件) - Domo - Hootsuite - Khoros Marketing - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [SNSマーケティングツール](https://www.capterra.jp/directory/30781/social-media-marketing/software) ## 関連カテゴリー - [SNSマーケティングツール](https://www.capterra.jp/directory/30781/social-media-marketing/software) - [SNS分析ツール](https://www.capterra.jp/directory/31655/social-media-analytics-tools/software) - [広報ツール](https://www.capterra.jp/directory/10033/public-relations/software) - [ブランディングツール](https://www.capterra.jp/directory/30531/brand-management/software) - [競合分析ツール](https://www.capterra.jp/directory/30539/competitive-intelligence/software) ## 代替製品 1. [Hootsuite](https://www.capterra.jp/software/121701/hootsuite) — 4.4/5 (3795 reviews) 2. [Semrush](https://www.capterra.jp/software/151962/semrush) — 4.6/5 (2316 reviews) 3. [Sprinklr](https://www.capterra.jp/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) 4. [Brand24](https://www.capterra.jp/software/149054/brand24) — 4.7/5 (254 reviews) 5. [Eclincher](https://www.capterra.jp/software/147789/eclincher) — 4.7/5 (224 reviews) ## レビュー ### "Social Listening Success" — 4.0/5 > **Meghan Xandra** | *2016年10月19日* | マーケティング、広告 | おすすめ評価：8.0/10 > > **良いポイント**: Demographics are HUGE. You can analyze topics by people, where they live, and who they are. That way you can delve into cultural nuances. Being able to see patterns in how people react to news, campaigns, and and brand changes. Sentiment. Always sentiment. This helps us to figure out what people really feel. NetBase even accounts for sarcasm and can analyze emojis. > > **改善点**: Sometimes sentiment analysis slips up. It can count something as negative when it is really positive, because it analyzes the sentence and not the paragraph. Neutral sentiment. A lot of the time, a topic can be 80% neutral, which makes analyzation difficult. Customer service - when you run out of hours, you can no longer get help, which is frustrating. > > Campaign tracking - When you launch a campaign, you can analyze it over time to \[see\] how things go. Disaster control - if something bad happens for you or your client, you can see in real time the things they are saying, so you can figure out how to fix it. Disaster tracking - if sentiment gets too low, you can set up an alert so you can immediately see what is going on in order to identify the problem. NetBase is being used in a number of different ways at my agency. We use it to keep track of our competitors; we use it to track our success for our current clients, and one of the most useful purposes is for new business. NetBase helps us discover what works and what doesn't for potential clients, and also uncovers patterns or opportunities, especially when it comes to social media. ----- ### "NetBase for social listening" — 5.0/5 > **認証済みレビュアー** | *2016年12月13日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: --NetBase's overall dedication and efforts towards improving the system, releasing regularly scheduled product release updates. --Superior customer service and always so very knowledgeable. Our account reps have truly become an extension of our organization and really get our business. --Visualization/ visual dashboards make insights easy to understand, especially when we are distributing reports to key stakeholders throughout our organization who may not be as familiar with our world and lingo. --The platform does a remarkable job deciphering emojis/emoticons, slang, and alternative spelling. --Customizable dashboards/dashboard templates have made my life as a social media analyst MUCH easier. > > **改善点**: The dashboard reporting formatting can be a bit tedious at first in terms of ensuring all of your metrics/widgets fit together on the same page. > > We use NetBase primarily to monitor our brand health but over the course of the last 3+ years that we have been with NetBase, our account manager/reps have helped us discover several other ways that the platform can provide intelligence. We now use NetBase for competitive analysis, crisis management/monitoring, and campaign performance. These are all areas that our organization had never before had insights to. It has also helped us become better connected with our different business lines/industries. ----- ### "Decent Software; HARD to Navigate" — 3.0/5 > **認証済みレビュアー** | *2021年8月24日* | 病院、ヘルスケア | おすすめ評価：6.0/10 > > **良いポイント**: Netbase allows us to monitor and track various social media platforms using an established set of keywords. It helps us to monitor ongoing conversation surrounding a given topic to gauge interest. > > **改善点**: This is one of the least user-intuitive platforms I've used, and navigation is an absolute nightmare. The layout is confusing, nothing is located where you'd think it would be, and there are numerous steps in various sections of the site that are required in order to do a basic search. In addition, sentiment is an almost worthless measurement - the software is not even close to correct and miscategorizes almost everything without the option to manually change anything. > > Overall, Netbase has been helpful for some social monitoring uses, but it's far too difficult to use and the results are nowhere near accurate. ----- ### "Netbase Review" — 5.0/5 > **認証済みレビュアー** | *2016年10月18日* | マーケティング、広告 | おすすめ評価：10.0/10 > > **良いポイント**: Netbase is so easy to use, you can also choose whether or not you want to use Boolean which is great. They are constantly releasing new product features There is a real community feel where users of Netbase share use cases and help each other Customer service is amazing even from the other side of the world > > **改善点**: With the product itself I can't think of any cons, I have tested a lot of other social listening tools and Netbase is by far the most intuitive and has the best functionality. The only downside is the cost of the different products and that they don't all come under one fee - If I were a small business I don't think I would be able to afford Netbase, > > I work in the research team for a media agency so I use Netbase for something different each time I log in. Each of our clients have different aims and objectives from monitoring product launches to events to investigating brand sentiment. We have monthly brand reporting set up for clients and work with others on a more bespoke ad hoc basis. It is also great for new business pitches because it allows us to gauge people's reactions to new brands that we haven't worked with before and show that we have some insight for them right from the start. ----- ### "Netbase is the best-in-class social listening tool I've used" — 5.0/5 > **Ksenia** | *2018年3月11日* | おすすめ評価：8.0/10 > > **良いポイント**: They provide so many different ways in which you can analyze the data. As long as you have in-depth training of what the tool provides the power to uncover rich insights is at your fingertips. I like the unlimited number of topics and themes and how you can get creative with them. Love how you can create an authors-based theme to gain deeper insights into their behaviors outside of your brand space. > > **改善点**: I don't have anything in particular that I dislike but one thing I wish that social listening tools can do is categorizing completely unstructured data into similar content and topics (like Quid). Most social listening tools are a query-based set up, so if you miss a keyword there's potential you might miss something. > > Audience focused behaviors, their passion points, and interests are key things we try to gain deeper understanding in. Once you have certain topics/themes you like to analyze this helps us to understand the different nuances and to be able to quantify them. ----- ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/144336/netbase-social-web-platform?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/144336/netbase-social-web-platform) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ