---
description: Zoom Workplaceを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Workplaceとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [グループウェア](/directory/15/collaboration/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing)

# Zoom Workplace

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> Zoom Meetingsは簡単で信頼性が高く、セキュアに、多数のシステムにまたがってHDビデオ、オーディオ、コンテンツの共有を提供します。
> 
> 評価：14666人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Zoom Workplaceの対象ユーザー

ワイヤレス・メディア共有、ビデオ・システムの相互運用性、画面共有などで、中小企業や大規模の企業を支援するクラウドベースのビデオ会議ソリューション。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.6/5** | 14666 レビュー |
| 使いやすさ | 4.6/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.4/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.5/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Zoom Video Communications
- **設立**: 2011

## ビジネスコンテキスト

- **価格プラン**: $14.99
- **価格モデル**:  (無料版が利用可能)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, ロシア語, 中国語, 日本語, 英語
- **利用可能な国**: アメリカ合衆国, イギリス, イタリア, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本

## 機能

- CRM
- CTI (コンピューター電話統合)
- Desktop/Browser Sharing
- Discussions/Forums
- アクティビティ・ニュースフィード
- アラート／通知
- イベント・スケジューリング
- イベント管理
- オンライン予約
- カレンダー同期
- カレンダー管理
- コミュニケーション管理
- コメント、メモ
- コラボレーションツール
- コンテンツ管理
- コールセンター運営
- スクリーンキャプチャ
- スケジューリング
- セッション記録
- ソーシャル・メディア・ストリーミング
- チャット、メッセージング
- ドキュメント管理
- プライベート・チャット
- プレゼンテーション・ストリーミング
- ホストコントロール
- マルチカメラフィード
- マルチユーザー・コラボレーション
- ミーティング管理
- ライブチャット
- リアルタイム・チャット
- リアルタイム放送
- リアルタイム画面共有
- リマインダー
- リモートサポート
- レコーディング
- 動画チャット
- 双方向音声・動画
- 双方向音声動画ファイル
- 可用性管理
- 従業員ディレクトリ
- 応答管理
- 画面共有
- 画面録画
- 通話モニタリング
- 通話ルーティング
- 通話追跡
- 連絡先管理
- 電子挙手
- 音声キャプチャ
- 音声通話

... さらに30件の機能

## 統合 (合計59件)

- Absorb
- Acuity Scheduling
- Asana
- Bitbucket
- Blackboard
- Book Like A Boss
- Box
- Calendly
- Canvas
- Dropbox
- Egnyte
- GitHub
- GitLab
- Gmail
- Gong.io

... さらに44件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [グループウェア](https://www.capterra.jp/directory/15/collaboration/software)

## 関連カテゴリー

- [グループウェア](https://www.capterra.jp/directory/15/collaboration/software)
- [Web会議システム](https://www.capterra.jp/directory/30075/web-conferencing/software)
- [会議ツール](https://www.capterra.jp/directory/30802/meeting/software)
- [リモートワークツール](https://www.capterra.jp/directory/31855/remote-work/software)
- [ライブ配信ソフト](https://www.capterra.jp/directory/31755/live-streaming/software)

## 代替製品

1. [Microsoft Teams](https://www.capterra.jp/software/168668/microsoft-teams) — 4.5/5 (11135 reviews)
2. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17674 reviews)
3. [Google Meet](https://www.capterra.jp/software/176572/google-hangouts) — 4.5/5 (12164 reviews)
4. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24185 reviews)
5. [GoTo Meeting](https://www.capterra.jp/software/163332/gotomeeting) — 4.4/5 (11531 reviews)

## レビュー

### "Zoom Just Works\! That’s Why We Keep Using It" — 4.0/5

> **Joshua** | *2026年7月19日* | 建設 | おすすめ評価：10.0/10
> 
> **良いポイント**: Zoom is easy to use and most people already know how to join a meeting without needing much help. The video and audio quality are usually solid, screen sharing works well, and scheduling meetings is straightforward. It works across different devices and makes it easy to collaborate with both internal employees and outside clients.
> 
> **改善点**: The application has become more cluttered as additional features have been added. Some of the newer collaboration tools feel unnecessary if you mainly use Zoom for meetings, and finding certain settings can take longer than it should. Updates also seem to happen frequently and occasionally cause minor audio, camera, or sign-in issues.
> 
> Overall, Zoom Workplace has been reliable and easy to support. It does what we need it to do, especially for video calls, screen sharing, and meetings with people outside the organization. Most users are already familiar with it, which cuts down on training and support requests.&#10;&#10;The meeting experience is generally consistent, although we occasionally run into the usual microphone, camera, or permission issues. Customer support and the available documentation are helpful, but troubleshooting some account or licensing problems can take more time than expected.&#10;&#10;It provides good value if your organization actively uses the meeting and collaboration features. If you only need basic video conferencing, though, the full platform can feel like more than you actually need.

-----

### "Zoom Workplace a great webconference and more to run a private practice." — 5.0/5

> **Felix** | *2026年8月7日* | メンタルヘルスケア | おすすめ評価：8.0/10
> 
> **良いポイント**: I love Zoom Workplace as a private practice therapist, not only as a place to meet with my clients in a HIPAA-secure environment, but also for the many features that make my job easier. The AI incorporated to review session summaries and meetings works well, connected to my work applications.
> 
> **改善点**: The only real con for me is that, with so many features, it can sometimes be confusing to do a simple task.
> 
> My overall experience has been pleasant, and Zoom Workplace has not disappointed me over the years I have used it in my practice. I hope it continues to make Zoom better, as it already has.

-----

### "Every day space tool for enterprise" — 3.0/5

> **Edwin** | *2026年7月29日* | 金融サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: Zoom Workplace has become one of the two tools my team uses almost every day because it brings meetings, chat, file sharing, and scheduling together in one place. The video quality has been consistently good, even when several people are sharing their screens at the same time. I also like the AI Companion features that automatically summarize meetings, create action items, and highlight important decisions. That saves me from taking detailed notes and makes it much easier to catch up if I miss part of a discussion. The interface is clean and easy to learn, so new team members can start using it quickly. Team collaboration feels smooth because chat, meetings, and document sharing are connected instead of being spread across different apps. Overall, it has improved productivity and reduced the amount of time spent organizing meetings and following up afterward.
> 
> **改善点**: The biggest downside for me is that some of the newer features make the application feel more crowded than it used to be. There are many menus and options, so finding a specific setting can sometimes take longer than expected. While the AI features are useful, the meeting summaries occasionally miss small but important details or misunderstand technical discussions, so I still review the notes before sharing them with my team. I have also experienced occasional bugs, such as delayed notifications or brief audio issues after waking my laptop from sleep, although restarting the meeting usually fixes the problem. Customer support has been helpful when I needed assistance, but response times have varied depending on the issue. Pricing is reasonable for business use, but smaller teams may find some advanced collaboration features available only in higher-tier plans.
> 
> Overall, my experience with Zoom Workplace has been very positive. It has become more than just a video meeting application because it combines communication, collaboration, and productivity tools into a single platform. I regularly use it for team meetings, screen sharing, project discussions, and quick chats, and it has been reliable throughout daily work. The AI Companion has been one of the most valuable additions because it generates meeting summaries, identifies follow-up tasks, and helps keep projects moving without requiring someone to manually record every discussion. The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium features require higher-priced plans, the overall value for money has been worth it for my workflow, and I would recommend it to teams that collaborate remotely on a regular basis.

-----

### "Best Video Platform for Online Teaching" — 5.0/5

> **Shannon** | *2026年6月20日* | Eラーニング | おすすめ評価：10.0/10
> 
> **良いポイント**: It’s is one of the only video platforms that you can share your sound without having to share your video simultaneously. I love the spotlight for feature for being able to make myself the “big screen” for my students or I can also spotlight them for their classmates to see\! It’s amazing for teaching online.
> 
> **改善点**: I wish the recorded video quality was better. Once you download it, it’s not as good as it was live.
> 
> I have been using Zoom 6 days a week for 6 years now with thousands of kids. I love that it allows me to teach online and is user friendly enough that the kids learn to navigate it relatively easily as well. I have 3 year olds that can successfully use Zoom for online classes\!

-----

### "Reliable and Professional for Work Meetings" — 5.0/5

> **Pietroluigi** | *2026年7月29日* | 公共施設 | おすすめ評価：9.0/10
> 
> **良いポイント**: I used Zoom Workplace several times for work meetings, especially when I was abroad. It always provided a smooth and stable connection, making communication easy. One feature I really appreciated was the ability to customize the background. I could choose from the built-in virtual backgrounds or upload my own image, which helped create a more professional environment during meetings and interviews. I also found the screen sharing feature very useful for presenting documents, graphics, and other content directly from my computer. Overall, the platform was easy to use and made team collaboration simple and effective.
> 
> **改善点**: I used both the free and the paid versions of Zoom Workplace. The main drawback of the free version is the time limit for group meetings, as everyone has to leave and reconnect once the session ends. This can interrupt the flow of the conversation. Other than that, I didn't experience any significant bugs or technical issues, and the platform was reliable during my use.
> 
> My overall experience with Zoom Workplace has been very positive. I mainly used it for work meetings and interviews, and it always performed well. The video and audio quality were stable, and the platform helped me stay productive, especially while I was abroad. The virtual background feature and screen sharing tools made meetings more professional and efficient. Although the free version has some limitations, I think the paid version offers good value for professional use, and I would recommend Zoom Workplace to anyone looking for a reliable video conferencing platform.

-----

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## リンク

- [Capterraで表示する](https://www.capterra.jp/software/144037/zoom-video-conferencing)

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