Tandaの概要
Tandaは、オールインワンの出勤状況追跡および従業員スケジューリング・ソフトウェアです。タイム・レコーダー・アプリを使用すると、従業員の出退勤時刻を追跡することができます。スケジュールを作成して最適化し、すぐにスタッフに送信することができます。スタッフは休暇やシフト交代の申請を行うことができます。また、Tandaは給与計算およびPOSシステムとシームレスに統合します。
Tandaの対象ユーザー
シフト、臨時、パートタイム、フルタイムで働く従業員の面倒なタイムシートや給与計算タスクを扱う必要があるあらゆる業界の多忙なマネージャーやオーナーに適しています。
Tandaの他のおすすめ代替製品
Tandaのレビュー
Kassy
A good starting point
製品を使ってみた感想： Tanda has been a vast improvement for our business and has sped up our payroll processes, created better accountability and viasability. I am excited to see the platform improve.
良いポイント:
The Awards team assisting me build the award rules the notifications for expired qualifications
改善してほしい点:
The reports function is not customisable. I don't have any use for the reports Tanda has but I do export the data in the system and build my own reports. I would like a leave liability by team or business area report. A longest hours worked report. I have been promise GPS time punches for a while now and am yet to see any progress made, this is an imperative function for my business. i would like the ability to edit the award interpretation before exporting. Currently i export to excel as our Payroll provider is not integrated. So i can manually change what i need to, but then Tanda is different to what was actually paid. I would like the ability to edit in in Tanda so that everything is current, correct and aligned.
Tandaからの返信
7 か月前
Appreciate your review and feedback Kassy!
Ryan
検討した類似製品：
Buyer beware
製品を使ってみた感想：
I found the Tanda sales and accounts staff to be too focused on billing and locking customers in to annual contracts than delivering value. You get the felling the sales staff are high fiving each other when they hook up another sucker.
If there is an issue eg not delivering what you thought you were getting... you just get handed over from one rep to the next. No one takes accountability.
Most company's during covid shutdown offered support to the hospitality industry in some way... like crediting fees during a shutdown. Not Tanda!
I tried to cancel my subscription several times prematurely but they did not let me go and then billed my credit card for another 12months without giving me any chance to leave.
Overall, the worst customer experience I have ever had with a tech company.
良いポイント:
The set up and integrations with myob / xero were good.
改善してほしい点:
I wsa led to believe by their sales guys that the intergatons would be No integration with my pos so couldnt view live labour cost percentages by location. The mobile app had very limited use also.
Tandaからの返信
7 か月前
Hi Ryan, We received your review on Capterra and we apologise to hear you've had a negative experience with us. Rest assured, we will get in touch with you to hear more of your feedback and make changes to these problems that are causing you difficulty with the product/team. Thank you for sending us your thoughts. We always appreciate the honest feedback. Our priority is always knowing what the clients have to say above anything else. If you have any more concerns, please give us a call at +61 300 859 117. The Tanda Team
Tanya
Slow to update
製品を使ってみた感想： Customer support has been good and for what we pay, I cannot complain
良いポイント:
I like the ease of having staff sign in with a code and being able to track time and use for payroll. Also like a place to keep staff files electronically with the warning on expiries.
改善してほしい点:
It often doesn't update staff sign in on the day. Sometimes yes, sometimes its not until the next day that it shows a staff signing in or out or at all for either. Its very slow to update. It was set on a two week pay period as I was told I have to pay for more the option of bi-monthly and I saw no value in this for one feature. I now have it without the pay increase after almost 2 years.
Tandaからの返信
7 か月前
We very much appreciate your review and feedback Tanya.
Richard
Outstanding Control and HUGE timesaving - Now a key part of our business
製品を使ってみた感想： Overall Tanda provides enterprise level employee information control with minimal cost. The improvements in staff timekeeping, reduction in wage costs and the improved accuracy of our payroll and HR records have been superb. In our instance its less than 0.3% of our monthly payroll cost to run Tanda. You really have to do this.
良いポイント:
Ease of implementation - so simple. We had 5 locations setup in a day. Adding staff to the system was simple and straightforward Cost of hardware is miniscule and doesn't require specialist contractors. Anyone handy with an ipad or similar tablet, (old or new) can setup in minutes. Degree of customisation is superb Ease of use - very intuitive - no long winded training needed Suitable for office and mobile workforce with new GPS feature in mobile app Timeclock Interface is very easy to use and simple for our staff to use Speed of use - I can do the weekly timesheets and rotas for 50 staff members in about 20 minutes. This use to take hours of company time collating paper timesheets, putting into spreadsheets etc etc etc Its more than just a time clock - we have sped up employee enboarding hugely and now have completely accurate personal information, sickness, lateness and holiday records.
改善してほしい点:
Nothing, Tanda have taken onboard feedback provided and made some changes/ added features we provided. Theyre working through a few minor tweaks, but as a service its continuing to grow.
Tandaからの返信
7 か月前
Appreciate your review and feedback Richard!
Kevin
my Experience in a few words - sanity saving & so returning control back to the the employer
製品を使ってみた感想： Sanity
良いポイント:
Ease of use. Worked times are self-calculating with the flexibility of different breaks included. Allowing more accurate attendance tracking of our employees. Links to Award conditions. Allows for automatic Public Holiday & other leave planning. Allows interrogation of rosters and attendance data to plan finite resources and show the costs associated with proposed rosters. Allows set-up of roster templates (memorised) to be used over and over. Allows new employees to fill in their own details into the system. Clerical duties & responsibility back to employees. No more missing timesheets or timesheets sitting on the desk of a manger awaiting approval. No more 'the dog ate my timesheet' - Frustration and time-wasting just evaporates. Allows SMS to be sent to manager and employee if clock-in or clock-out is missing. Gentle reminder that they have stuffed-up (again).. Exporting capability of completed timesheets into Reckon & XERO - Priceless. Saves duplication & eliminates transposition errors. A huge time-saver. Allows the attachment of approved leave forms (PH/AL/SL/LWOP) to the event, for full traceability/paper-trail. Allows to add notes into the timesheet as part of the history of events, i.e. who authorised amended times and why & how this was relayed to payroll. The thing I like most about TANDA is the feeling that rostering and payroll is NO longer a frustrating & time-wasting chore that has to be done. I feel in control of my function and my efficiency.
改善してほしい点:
The two control buttons (Clock-in and Clock-out buttons) - even seasoned and reliable employees managed to clock-in (twice) when they were supposed to clock-out. A minor headache, but a redesign would improve the total reliability i.e. if the buttons were further apart or only one showing.
Tandaからの返信
7 か月前
Thanks for the review Kevin. Great to hear Tanda is helping so much with your business.
