---
description: Bindo POSを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bindo POSとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [小売業向けシステム](/directory/20053/retail-management-systems/software) > [Bindo POS](/software/143814/bindo-pos)

# Bindo POS

Canonical: https://www.capterra.jp/software/143814/bindo-pos

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> クラウド・ベースのiPadのPOSと、Webおよびモバイルのストアとの統合により、最終消費者向けのオンラインショッピングが実現します。
> 
> 評価：146人のユーザーによる評価は**3.8/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Bindo POSの対象ユーザー

Bindoは、あらゆる規模の小売業者向けに設計された、完全にスケーラブルなモバイルPOSです。弊社は、世界クラスのツールを小売業者に提供することに注力し、小売業者がビジネスの成長に集中できるようにします。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **3.8/5** | 146 レビュー |
| 使いやすさ | 4.0/5 | レビュー全体に基づく |
| カスタマー・サポート | 3.9/5 | レビュー全体に基づく |
| 価格の妥当性 | 3.8/5 | レビュー全体に基づく |
| 機能 | 3.7/5 | レビュー全体に基づく |
| おすすめ率 | 70% | (7/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Bindo Labs
- **設立**: 2013

## ビジネスコンテキスト

- **価格プラン**: $79.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Windows（オンプレミス）, Linux（オンプレミス）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 繁体中国語, 英語
- **利用可能な国**: アメリカ合衆国

## 機能

- Barcode/Ticket Scanning
- CRM
- PCI準拠
- Sales Order Management
- eコマース管理
- カスタマー管理
- ギフトカード管理
- マルチロケーション
- メール・マーケティング
- モバイル・アクセス
- レポートと統計
- レポート／分析
- ロイヤリティプログラム
- 割引管理
- 取引のモニタリング
- 在庫管理
- 小売在庫管理
- 従業員管理
- 決済処理
- 注文管理
- 発注管理
- 製品カタログ
- 請求、インボイス
- 販売レポート
- 販売時点情報管理 (POS)
- 返却管理
- 電子署名
- 顧客アカウント

## 統合 (合計3件)

- QuickBooks Online Advanced
- Worldpay for Enterprise
- Xero

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [小売業向けシステム](https://www.capterra.jp/directory/20053/retail-management-systems/software)

## 関連カテゴリー

- [小売業向けシステム](https://www.capterra.jp/directory/20053/retail-management-systems/software)
- [在庫管理システム](https://www.capterra.jp/directory/30006/inventory-management/software)
- [決済システム](https://www.capterra.jp/directory/30232/payment-processing/software)
- [ガーデンセンターソフト](https://www.capterra.jp/directory/30746/garden-center/software)
- [ワイナリーソフトウェア](https://www.capterra.jp/directory/30784/winery/software)

## 代替製品

1. [Square for Retail](https://www.capterra.jp/software/1006974/square-for-retail) — 4.7/5 (492 reviews)
2. [RetailEdge](https://www.capterra.jp/software/76636/retailedge) — 4.8/5 (186 reviews)
3. [Lightspeed Retail](https://www.capterra.jp/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)
4. [Epos Now](https://www.capterra.jp/software/152638/epos-now) — 3.8/5 (713 reviews)
5. [NetSuite](https://www.capterra.jp/software/135757/netsuite) — 4.2/5 (2003 reviews)

## レビュー

### "It's a love hate relationship, but for the most it's a good POS" — 3.0/5

> **Johnathan** | *2018年5月3日*
> 
> **良いポイント**: Our inventory management, product creation, category, allowing to input specifics. I love the loyalty reward program available. Helps us build a better connection with the customer as to what they like, prefer, may want.
> 
> **改善点**: Okay, I'll try not to be too harsh but I want to be specific. The glitching, software update or any updates  not to be reserved for Friday's and Saturday when it's busy. Customer want to view the items they purchased, but not with the cost price... would really appreciate is we can select by dates see the items and have no other specific information, many times customer feel the need to see all the items but this way it will show cost price the only way is selecting transaction per transaction which you may understand becames tedious. Transaction with Swipping EMV and manual imput, can really pinpoint what's the incongruency but each of our iPads 3 run differently some don't swipe other just EMV so far we just deal with it but it's annoying, last mindful thing... the printer for over a year we were promised all iPads can print receipts after installing a new 300 printer and new modem,,. Yet still only one iPad has the availability to print... anyway overall we appreciate Bindo and thank you for taking the time to ask us our opinion.

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### "Great System with some Bad Updates with No Time Frame to be Resolved" — 5.0/5

> **認証済みレビュアー** | *2018年5月3日* | アパレル、ファッション
> 
> **良いポイント**: The layout for processing sales and invoices is great and easy. We do not have a very tech-savvy staff and they were able to quickly learn the software, even with its various updates and changes. The receipt layout is great with the barcode at the top, it makes it easy to pull up sales quickly. The software has really helped to better manage our inventory. I love the ability to affiliate specific customers to inventory items so we can track trends. The integration with Mail chimp is awesome as we are able to send mass emails to our customers to let them know about various events in the store. The matrix feature for the inventory is great as well. I love the all of the reports and the inventory management. The customer service team is very efficient if there is an issue and are always friendly and readily available.
> 
> **改善点**: I researched several POS systems before we chose Bindo, I thought Bindo had all of the features we needed for our small business and more. After several years of using Bindo a couple of updates were launched some were great and others were not beneficial to us. The updates often times took away features that we had liked. When I had called to investigate if this was something that was going to be corrected, there was never a time frame for when it was going to get resolved.  The customer service team is always very helpful, nice and assured me that the developers were working on it. I know that no system will be perfect for everyone and with technology there are always issues but certain features just got worse and the software has gotten harder for my sales staff to use. My sales staff are not the most tech-savvy and prior to the updates they were excited and embraced the software and after a couple of bad updates they are not eager to use it. I am getting a lot of complaints by them about certain issues that I have to keep assuring them that the developers are working on. Simple features like the ability to print a quote on the receipt printer or changing the associate on a sale after it is paid or showing the balance owed by the customer on a partially paid invoice are not possible.  Our lease is ending in November and I am sad to say that we will probably be leaving the Bindo Family. I still love Bindo and hope that some things change before we need to make a decision.

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### "Do not get in business with Bindo" — 2.0/5

> **Matthew** | *2020年9月15日* | 食品、飲料 | おすすめ評価：0.0/10
> 
> **良いポイント**: Bindo, when it works is very easy to use. They have really improved the interface and any prominent issue probably has a work-around.
> 
> **改善点**: Where to start?&#10;&#10;Bindo's customer service is quite possibly the worst I have ever experienced in the tech industry. Since Covid started they have not answered their customer service line when I called. Not a single time. I have constant issues is different aspects of the app and they are not willing to even contact me back. On top of that, the question mark button that leads to customer service has said "Something went wrong" for 5 months now. I have gotten responses from their team like "You are not a big enough account for us to help" or when asking about bad reviews: "Haters gonna Hate"&#10;&#10;We have used Bindo for over 5 years and it has kept terrible track of our inventory.  The quantities are all over the place, things that were sold 4 years ago show up as in stock, things that came in this week are listed as negative numbers.&#10;&#10;There is a big issue with credit card processing. Recently, at least once a day the software crashes while processing a credit card and it charges the card but reports in the POS app as unpaid. I also have tons of issues where transactions come up as partial payments for no reason at all. &#10;&#10;We have experienced the app crashing from so many little things. Whether its deleting a number when manually entering a credit card, charging our menu setup, just swiping a card, Bindo crashes all the time. Luckily they updated the software to save open tabs but before that was implemented we would lose 15-30 tabs every time Bindo crashed.
> 
> It's Bad.&#10;&#10;I would not recommend getting into business with this company, especially not after covid. Unfortunately we have so much switching inventory that it would be impossible to make an easy switch to another POS system. Honestly if I could switch easily, I would. &#10;&#10;The customer service through Covid has been SO BAD. I have called 5 times in the last 3 weeks with various issues and have not had a single response. Their service button on the app has not worked since COVID started. Even before COVID, the customer service was really, really bad.

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### "Very Good Low Cost Option" — 4.0/5

> **Brian** | *2019年3月26日* | 小売 | おすすめ評価：8.0/10
> 
> **良いポイント**: I was mostly impressed with their customer service.  Being a smaller operation, I was always able to hear from a couple of the individuals working there.  If I have a question, I always hear back from them quickly.&#10;Running the POS is very easy after it is set up.  Took it to a few shows that we did and had no problems at all\!
> 
> **改善点**: I think the biggest issues relate to syncing with WooCommerce.  Sometimes it wouldn't import the item correctly or if there were variations on an item it wouldn't handle it correctly.  You could just call the support and they'd fix most things.  I would also have some random products multiply themselves in the inventory if one of them sold.  I would just delete those and verify the inventory quantity.
> 
> For what we were doing, yes there were some limitations, but it enables us to run our store.  Once you figure out what it can and can't do, you can run your store without any problems.  We had a store front already set up on WooCommerce and Bindo enabled us to open our physical store front.  If you were doing this backward thank how we did it, Bindo has even more integrations to help you run that.  I am very pleased with the way it works.  I do wish that you would be able to do everything from the PC or the app side for everything, but again once you figure that out you are great to go\!

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### "Decent software but still needs work" — 4.0/5

> **認証済みレビュアー** | *2018年5月3日* | おすすめ評価：6.0/10
> 
> **良いポイント**: I like the look and layout of the menu screens and the settings menu. It's easy to understand and easy to use.
> 
> **改善点**: The app crashes more than I would have thought it would. Also there is some difficulty with merging sales data if an item is accidentally entered into the system twice.
> 
> As a user there are no direct benefits for me but it does make sales easier especially when we are busy and I am trying to get people paid up and out the door as quickly as possible.

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