--- description: CAKE POSを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CAKE POSとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [飲食店 POSシステム](/directory/30603/restaurant-pos/software) > [CAKE POS](/software/143463/cake-pos) # CAKE POS Canonical: https://www.capterra.jp/software/143463/cake-pos ページ：1 / 22\ 次へ: [次ページ](https://www.capterra.jp/software/143463/cake-pos?page=2) > CAKE POSは、レストラン特有のニーズを満たすように設計されています。シンプルで直感的、かつコストにやさしいソリューション。 > > 評価：522人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### CAKE POSの対象ユーザー 自身と同じくらい一生懸命働くソリューションを求める、クイックサービスまたはフルサービスのレストラン向けに、サービスを提供しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 522 レビュー | | 使いやすさ | 4.7/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Mad Mobile ## ビジネスコンテキスト - **価格プラン**: $69.00 - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ）, iPad（モバイル） - **サポートされる言語**: スペイン語, 英語 - **利用可能な国**: アメリカ合衆国 ## 機能 - Bar Tab Management - Barcode/Ticket Scanning - For Bakeries - Kitchen/Menu Management - Webサイト・パーソナライゼーション - アクセス制御・許可 - アラート／通知 - オンライン決済 - オンライン注文 - カスタマー管理 - ギフトカード管理 - クレジットカード処理 - ヒント管理 - モバイル・アクセス - レストラン向けPOSシステム - レポートと統計 - レポート／分析 - ロイヤリティプログラム - 予約管理 - 人件費計算機 - 個別チェック - 割引管理 - 受注 - 在庫管理 - 在庫管理 - 従業員管理 - 注文管理 - 注文追跡 - 現金管理 - 生産管理 - 経理 - 経理統合 - 表管理 - 請求、インボイス - 販売時点情報管理 (POS) - 配達管理 - 配達追跡 - 電子決済 - 電子署名 - 領収書管理 - 顧客アカウント ## 統合 (合計16件) - 7shifts - CheddrSuite - DolceClock - DoorDash for Merchants - FreedomPay - ORCA - Olo - PayPal - Paytronix - QuickBooks Online Advanced - Restaurant365 - Simphony POS - Spendgo - Worldpay for Enterprise - Xero ... さらに1件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software) ## 関連カテゴリー - [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software) - [バー用POSシステム](https://www.capterra.jp/directory/30897/bar-pos/software) - [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software) - [フードデリバリーシステム](https://www.capterra.jp/directory/30861/food-delivery/software) - [レストラン管理ソフト](https://www.capterra.jp/directory/20026/restaurant-management/software) ## 代替製品 1. [Toast POS](https://www.capterra.jp/software/136301/toast-pos) — 4.1/5 (554 reviews) 2. [SpotOn](https://www.capterra.jp/software/197473/spoton-restaurant) — 4.2/5 (371 reviews) 3. [Lavu](https://www.capterra.jp/software/118828/lavu) — 4.2/5 (259 reviews) 4. [Epos Now](https://www.capterra.jp/software/152638/epos-now) — 3.8/5 (729 reviews) 5. [TouchBistro](https://www.capterra.jp/software/140677/touchbistro) — 3.8/5 (414 reviews) ## レビュー ### "Cake is great\!" — 5.0/5 > **Leo** | *2023年10月28日* | 飲食店 | おすすめ評価：10.0/10 > > **良いポイント**: Like the ease of use and functionality. Customer service was great, thanks to \[sensitive content hidden\] , as he is very knowledgeable about your products and software. > > **改善点**: Overall functionality is great. Customer service could use some work in areas. > > A little hectic at first. After \[sensitive content hidden\] took over everything was repaired promptly. ----- ### "Not Easy to Upgrade - Be Prepared for Hours of Installation Time" — 4.0/5 > **Jodi** | *2024年11月13日* | 飲食店 | おすすめ評価：8.0/10 > > **良いポイント**: I like the reporting functionality and the ease of use of the system. > > **改善点**: The network setup. The fact that we have to replace perfectly good equipment with new expensive equipment when we upgrade to newer versions. I also do not think it is good business for CAKE to not have any local support. A customer should not have to be responsible for being tech savvy to the level you are required to be in order to install new equipment. > > In general we have always like CAKE. It is a serious pain though whenever we upgrade. Our technical representative, Ayodell was absolutely amazing and patient through our 8 hour ordeal we went through to get our upgraded POS stations installed and working. ----- ### "If you don't want features that will help your restaurant grow this is it." — 3.0/5 > **Vangjel** | *2021年4月10日* | 食品、飲料 | おすすめ評価：5.0/10 > > **良いポイント**: Its useful that this POS offers 3 party features to install, to bad you gotta pay of them. Reports are easy to understand, what comes in and what your taxes are. Easy point of sale to use for your staff. > > **改善点**: Alright after 2+ years of using Cake here it is for you guys. 1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues. Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix. Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load. As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING. Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you. Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting. Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115. Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte > > Benefits - very few, its a processing and pos basic. Issues - many, but do get resolved. Features - literally almost nothing. you get basic reporting. We switched to Toast. ----- ### "Happy Customer" — 5.0/5 > **Aleeshia** | *2024年10月2日* | 食品、飲料 | おすすめ評価：10.0/10 > > **良いポイント**: Ease of use, the customer service is phenomenal and low cost. > > **改善点**: Google doesn't allow me to setup my order link. It kicks it out saying we're closed or unable to accept orders. > > Great from start to current day. We've been with Cake for over a year and are pleased\! ----- ### "Value, Function, and Top Notch Customer Service" — 5.0/5 > **Kristin** | *2020年4月28日* | 飲食店 | おすすめ評価：10.0/10 > > **良いポイント**: We switched to CAKE from another POS system in 2016, after being in operation for 1.5 years. We have been impressed with the way CAKE constantly tries to provide new features. As a farm-to-table quick-service restaurant, our menu changes weekly and we find it simple and straightforward to make updates each week. Due to COVID-19, we recently activated the online ordering and we believe it has saved our business. We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us. Our customer service has been top notch--from our sysco rep to our CAKE customer support manager, we have received a quick response to any question we've had. We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply. We did not have this level of customer support with our previous POS system and we really value being able to get a live person on the phone quickly and easily when we have an issue. We love the intuitive, easy-to-read sales analysis reports and use them each week with our management team to evaluate our menu items and determine our next round of specials. We really like that we can make menu edits both on the POS and with the online platform---hoping for a mobile app next for very quick and simple edits\! > > **改善点**: We first purchased in Spring 2016. The software felt a little sluggish and honestly, we were not sure if it would easily keep up with our pace. But we have been very impressed with CAKE's constant evaluation and roll-out of new features and integrations--they haven't missed a beat\! We don't use all the features yet, but because of the recent success with our online activation, we are now considering two more apps. I would prefer a tiered/capped monthly pricing system depending on how many apps/additional software platforms we integrate (like accounting, customer management, 3rd party delivery apps, etc)--rather than installing each a-la carte, but hopefully that will be an option in the future. The additional monthly fee per app has made us hesitant to try new ones. We would also like to have more control over the look and feel of the online ordering page--functionally it meets our needs, but would love to integrate it into our own website and select the background color, text color, etc, to make it feel like a seamless integration rather than making our customers feel like they are "leaving" our site to go to another. There are some features/edits that are only available from the POS system (not menu items, but system preferences/settings categories) In the future, I hope they make those features editable from the online access platform as well, because sometimes I want the flexibility of making certain adjustments from home on my computer during off-hours. > > We were so thankful at how easy it was to activate online ordering. Our customers feel confident providing their credit card information through a secure system, and we love that we can remove items from the online system from our POS when we run out of a certain special. We appreciate the way the user dashboard online is simple to navigate and provides a clean pie-chart or graph style analysis of our sales, popular items, labor vs. income, etc. Those graphic visuals are invaluable when we are quickly checking in during a busy shift to see where our numbers are. We have a wide range of literacy comfort levels at our restaurant and we feel like our employees are all able to navigate the system easily and effectively. We think that is important from an accessibility standpoint. ----- ページ：1 / 22\ 次へ: [次ページ](https://www.capterra.jp/software/143463/cake-pos?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/143463/cake-pos) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ