--- description: TrueLoyalを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueLoyalとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [顧客支援システム](/directory/31435/customer-advocacy/software) > [TrueLoyal](/software/143027/zinrelo) # TrueLoyal Canonical: https://www.capterra.jp/software/143027/zinrelo ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/143027/zinrelo?page=2) > テクノロジー主導のプラットフォームであるZinreloでは、ロイヤルティプログラムの要件とデータインテリジェンス駆動のためのエンドツーエンドのソリューションを提供しています。 > > 評価：58人のユーザーによる評価は**4.8/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### TrueLoyalの対象ユーザー あらゆる角度から顧客を関与させ、ロイヤルティを獲得し、顧客の維持、リピート購入の収益、および全体的な収益性を高めたいと考えている中堅企業から大企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.8/5** | 58 レビュー | | 使いやすさ | 4.8/5 | レビュー全体に基づく | | カスタマー・サポート | 4.8/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.7/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: TrueLoyal - **設立**: 2010 ## ビジネスコンテキスト - **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに208件 ## 機能 - CRM - SNSプロモーション - エンゲージメント追跡 - キャンペーン管理 - ゲーミフィケーション - プロモーション管理 - メンバーシップ管理 - リワード管理 - レポート／分析 - ロイヤリティプログラム - 紹介追跡 ## 統合 (合計21件) - Adobe Commerce - Bazaarvoice - BigCommerce - Clover - Cogent - HubSpot CRM - HubSpot Marketing Hub - Klaviyo - Listrak - Miva - NetSuite - PowerReviews - PrestaShop - Shift4Shop - Shopify ... さらに6件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [顧客支援システム](https://www.capterra.jp/directory/31435/customer-advocacy/software) ## 関連カテゴリー - [顧客支援システム](https://www.capterra.jp/directory/31435/customer-advocacy/software) - [顧客ロイヤリティ向上ソフト](https://www.capterra.jp/directory/10031/customer-loyalty/software) ## 代替製品 1. [Guusto](https://www.capterra.jp/software/186209/guusto) — 4.9/5 (3541 reviews) 2. [Tango](https://www.capterra.jp/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews) 3. [Loopy Loyalty](https://www.capterra.jp/software/160859/loopy-loyalty) — 4.6/5 (68 reviews) 4. [Marsello](https://www.capterra.jp/software/152524/goody) — 4.3/5 (104 reviews) 5. [Xoxoday](https://www.capterra.jp/software/153149/rewards-platform) — 4.4/5 (261 reviews) ## レビュー ### "Best loyalty program so far" — 5.0/5 > **Raphael** | *2023年3月6日* | 化粧品 | おすすめ評価：10.0/10 > > **良いポイント**: - top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price > > **改善点**: An integration with \[sensitive content hidden\] (our current CMS) back in 2015 would have been sensational. > > Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has the best customer service and technical support, always available and extremely helpful. They're helping us (without counting their hours) for a migration to Magento we're currently working on for our B2B website, and on many other B2C projects such as the refer a friend program. Working with them feels like working with our own team really. Our success is also theirs, and you can tell. I highly recommend them. ----- ### "Great Software to have fro a grwoing online store." — 5.0/5 > **Adel** | *2019年9月30日* | 小売 | おすすめ評価：10.0/10 > > **良いポイント**: Zinrelo has helped me to create this perfect bond and make our customers enhousiaste to place their orders. our customers database was grwoing and needed a customizable program to help keep our customers well rewarded and appreciated . > > **改善点**: some of the features need a deep customization , but that is the part of the paid service , you get what you pay for , however i find the basic features are more than enough , but you shoudl consider doing these customization in the future specially for online stores to make the software looks better on the website. we are considering this in the future. > > The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program. ----- ### "Simple, Customer‑Focused Loyalty Solution That’s Easy to Manage" — 5.0/5 > **Radha** | *2026年4月28日* | 法律サービス | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about TrueLoyal was its straightforward, customer‑centric approach to loyalty programs. The platform made it easy to reward repeat customers without unnecessary complexity, and the setup was intuitive for both staff and customers. I also appreciated its flexibility in defining rewards and campaigns, which helped encourage repeat visits while keeping the loyalty experience simple, clear, and easy to manage. > > **改善点**: What I liked least about TrueLoyal was that it felt somewhat limited in advanced features and analytics. While it handled basic loyalty programs well, there wasn’t as much depth in reporting, customer segmentation, or automation compared to larger or more mature platforms. Customization beyond the core setup could also feel constrained, which might be a drawback for businesses looking to build more sophisticated or highly tailored loyalty strategies. > > Overall, my experience with TrueLoyal was positive and easy to manage, particularly for businesses looking for a simple loyalty solution without unnecessary complexity. The platform was intuitive to use, quick to set up, and effective at encouraging repeat customer engagement through clear, straightforward rewards. While it may not offer advanced analytics or highly sophisticated customization, it performed reliably in its core function and was well‑suited for maintaining customer loyalty in a practical, no‑frills way. ----- ### "Hard to show specific value to rewards program" — 3.0/5 > **greg** | *2023年10月11日* | 食品、飲料 | おすすめ評価：0.0/10 > > **良いポイント**: concept of rewards program. > > **改善点**: cumbersome to implement, hard to justify return on investment, account management is lacking - no sense of urgency and lacks understanding in loyalty concept > > fair at best. likely going to pull out program ----- ### "Zinrelo Review" — 4.0/5 > **Tyler** | *2020年12月6日* | 包装と容器 | おすすめ評価：9.0/10 > > **良いポイント**: It was pretty easy to set up. It was easy talking with their sales team, and implementation team. The software is good, and the concept of reward points is something that we've been wanting to do for a while. > > **改善点**: There aren't many things I could think of. > > Overall it has been a positive experience. We'd recommend this product to others, and it works well with Shopify. ----- ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/143027/zinrelo?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/143027/zinrelo) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ