キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Revel Systemsの概要

Revel Systemsは、レストランや小売業者の大望を後押しする、堅牢なクラウド・ベースのiPad POSソリューションです。スケーラブルなソリューションであるRevelは、複数の端末と2箇所以上の拠点をもつ、あらゆる規模のチェーン型独立ビジネスのニーズを満たすことができます。スピーディで直感的かつ安全なRevel POSは広範な社内機能を提供し、給与計算、在庫追跡、顧客関係管理やその他の機能を専門とするパートナーと、シームレスに統合できます。

Revel Systemsの対象ユーザー

Revel POS Systemは、北米、南米、ヨーロッパ、アジア、オーストラリアで機能しています。詳細については、弊社までお問い合わせください。

Revel Systemsソフトウェア - 1
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Revel Systemsをご存知でしょうか? 別の人気製品との比較

Revel Systems

Revel Systems

3.7 (323)
$99.00
無料バージョン
無料トライアル
58
6
3.7 (323)
3.4 (323)
3.4 (323)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
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無料バージョン
無料トライアル
20
40
4.8 (12,180)
4.8 (12,180)
4.5 (12,180)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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Revel Systemsの評判・レビュー

評価ポイント

総合評価
3.7
使いやすさ
3.7
カスタマーサービス
3.4
機能
3.6
価格の妥当性
3.4

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Bailey
Bailey
アメリカのHeritage Interpreter
認証済みLinkedInユーザー
美術館、博物館, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great

5.0 6 年前

良いポイント:

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

改善してほしい点:

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Revel Systemsからの返信

5 年前

Bailey, Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS! If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS: https://revelsystems.com/revel-university/categories/discounts-combos/ I hope this helps! Please reach out to us if you have any questions. - Holden at Revel

Michael
アメリカのDirector of Patient Experience
医療業務, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Revel Was a Great Decision

4.0 8 か月前

製品を使ってみた感想: The customer service is what really sold Revel to us. We had engaging team members throughout the entire process that helped us implement and understand our new POS and inventory management system. So far, we are very happy with Revel and the support we receive from them.

良いポイント:

We love the ease of use for both our patients and staff. Revel is designed to be very user friendly and efficient.

改善してほしい点:

The reboot time it takes when you reset the system.

Chase
アメリカのOwner
ホスピタリティ, 11~50人規模の会社
使用期間: 1年以上
投稿経路

12 mos w/o Online Store, Still Billing Me over $500 Per Month!

1.0 3 週間前 新着

製品を使ってみた感想: Predatory, negligent, damaging. Never use this company, they outsource everything. You get a different person who has never seen your account every time. Hours of useless service calls and no one has the same story. We had to find out through months of labor that they cannot do what we signed the contract for due to skimp-flating their software and removing features with V2 Online Ordering.

良いポイント:

Nothing!

改善してほしい点:

Everything! Over a year ago we spent 10+ hours on phone on initial set up, over 100 hours on customer service, got bumped between V1 of their online ordering system and V2, neither of which have a complete set of features allowing for pick up and shipping. That was falsely sold and they are in breach of contract unable to fulfill the terms. The matter is being transferred to our attorney for resolution, yet another additional cost we have been burdened with by this terrible company. Someone must be getting paid for them to grow so fast, sad they can't service their customers effectively, fulfill on contract terms, and follow with predatory billing. They have nearly put our small business out of business and are still taking the money out of our bank account despite blocking charges.

Chaz
アメリカのBusiness Analyst
小売, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

System Admin for Beauty Company with 4+ years of Revel experience

5.0 8 か月前

製品を使ってみた感想: My role with Estee Lauder is Retail Business analyst for Le Labo brand. Because they use Revel which is unique to any other Estee Lauder brand, my responsibility is also system admin of the Revel software. From my usage perspective, I enjoy that it is self contained and there's not much we cant make it do to support our business needs. Over half of the problems we face actually are not with Revel at all, but the way have we extract data from Revel's server to publish to our master system (SAP) and supporting that integration. This was architected and is maintained by our organization.

良いポイント:

Revel is very valuable to Le Labo brand because as beauty brand that creates hand blended perfume, we need to track all of the inventory at an ingredient level. From a Retail POS and inventory management perspective, Revel is a shining star. Deployment is easy, just download the app, provision, and as long as you have an internet connection, you're on your way.

改善してほしい点:

CRM and eCommerce integration have been challenges for us, but not at the fault of Revel really. Being the large enterprise we are, the other areas of our business are cemented in the platforms that they use already, and thus there is no out of the box integration available for features beyond the core POS/Inventory that we rely on. The path forward would be for our organization to create new custom integrations to match our own internal business requirements. As far as a Revel review, the features that we do use and the support that we receive has been top notch.

Cliff
アメリカのOwner
食品製造, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Robust POS system, new development mostly focused on Restaurant applications

5.0 8 か月前

製品を使ってみた感想: Works fine for most of our specialty grocery business except as noted above.

良いポイント:

Probably the most fully functional POS system on the market based on our review. Many features that we do not use, but are there for us if we expand. We have been using for 7 years in our specialty grocery store. Thought about replacing several times but can't find another system that has as many features and will handle the weighted items which are a big part of our sales.

改善してほしい点:

Management console format is a bit dated now. Mobile reporting interface also clunky but works. Recently introduced the Como Loyalty program and have lots of issues with that program. It is not easy to use, and does not accumulate points for weighted items which is the majority of our sales. All of the new features and upgrades they are making for Revel seem to be focused on Restaurant POS applications.