キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

vcitaとは?

請求書作成および請求のタスクが減るため、時間を節約し、ビジネスの強化に集中することができます。デスクトップまたはモバイルから美しい請求書を簡単に発行し、自動クライアント・リマインダー機能で支払いをスピード・アップします。

vcitaの対象ユーザー

サービスを提供する中小企業。会計士、弁護士、ビジネスおよびマーケティング・コンサルタント、コーチ、カウンセラー、フィットネス・トレーナー、教育者など、世界中の10万人以上のユーザーがvcitaを利用しています。

vcitaソフトウェア - 1
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vcitaをご存知でしょうか? 別の人気製品との比較

vcita

vcita

4.5 (275)
$35.00
無料バージョン
無料トライアル
281
23
4.4 (275)
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4.2 (275)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
¥0
無料バージョン
無料トライアル
88
1
4.9 (1,431)
4.8 (1,431)
4.8 (1,431)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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vcitaの評判・レビュー

評価ポイント

総合評価
4.5
使いやすさ
4.4
カスタマーサービス
4.2
機能
4.2
価格の妥当性
4.2

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joshua
Joshua
アメリカのDigital Product & Marketing Expert
認証済みLinkedInユーザー
マーケティング、広告, 自営業
使用期間: 6~12か月
投稿経路

All around perfect solution for all types of businesses.

5.0 2 年前

良いポイント:

I love how this app was thought through very carefully. Everything you need is literally within the app.

改善してほしい点:

I wasn’t very fond of the lack of offerings for integration. More partnerships would help with that.

vcitaからの返信

2 年前

Thanks for your feedback Joshua! We are so glad to hear vcita has helped you gain control. It's our honor to support you business! We have taken note of your request to expand partnerships and hope to offer additional integrations soon.

Neil
アメリカのPresident and CEO
Eラーニング, 2~10人規模の会社
使用期間: 2年以上
投稿経路

What vCita Has Done for Us

5.0 5 か月前

製品を使ってみた感想: Our experience has been great! We've been using vCita for approximately 10 years, and it's the best decision we've ever made.

良いポイント:

vCita is my one-stop solution to marketing, booking, and collections. They've made it so easy that now I can just concentrate on what we do as a business and don't have to think about anything else. They are an integral part of our success.

改善してほしい点:

There are no negatives. My only concern is what would I do if vCita ever went away!

STEVE
アメリカのPresident
建設, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

TOTAL LACK OF CUSTOMER SERVICE...

2.0 昨年

製品を使ってみた感想: INCONSITANCY with the App. not only with loading time but can't log in several times a month for a week or so then "magically" we can log in (what the heck?? !!!)

良いポイント:

When it works, it's fine BUT when it doesn't load it's a damn Nigh mare burning Executive TIME and we alll know Time is Money. Not having a Live Body Customer Service Dept. in an insult from any service provider to their customers.

改善してほしい点:

When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an inconvenience. 2nd Google's Vcita's 800 & 855#'s for Customer Service DO NOT WORK and there is no other way to contact them except for AI bot questions with standard answers that do not help THUS TOTAL LACK OF CUSTOMER SERVICE which in this day and age is frankly pathetic. Plenty of similar services out there and exercise caution if you are considering Vcita.

vcitaからの返信

昨年

Hello Steve, We are so sorry to hear about your experience. Not being able to log into your account must have been an extremely frustrating experience, and we apologize deeply for any inconvenience caused. We are committed to getting to the bottom of this issues and resolving it for you ASAP. Our customer support team can be contacted via this link: https://support.vcita.com/hc/en-us/requests/new We work with a this form of ticketing to allow you to share screenshots and other information needed for troubleshooting. On behalf of all of us at vcita, I would like to apologize again for the frustration. Your business is important to us and solving any account login issues it top priority.

Lisa
アメリカのChiropractor
代替医療, 自営業
使用期間: 1年以上
投稿経路

Vcita is THE BEST!!

5.0 5 か月前

製品を使ってみた感想: Overall, vcita has been a huge help to my business. I can easily add, change and remove appointments. I can be in touch with clients, and they can easily reach me. That is so important to my business.

良いポイント:

I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the calander. I also like the email feature that allows me to stay in touch with my patients. Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away.

改善してほしい点:

Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message.

vcitaからの返信

5 か月前

Thank you, Lisa! We're very happy to have you as a client and to be able to support your business!

Lori
アメリカのVP of Operations
放送メディア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Love using vcita

5.0 5 か月前

製品を使ってみた感想: Customer service has always been very quick to respond and extremely helpful!

良いポイント:

Easily syncs with our Gmail and Google Calendar for the entire team.

改善してほしい点:

Limited to taking credit card payments with PayPal or Stripe.

vcitaからの返信

5 か月前

Thank you, Lori, for your rating and feedback! We really appreciate you as a customer and are happy to support your business!

Buğra
トルコのIT
電気・電子機器製造, 11~50人規模の会社
使用期間: 1~5か月
投稿経路
ソース:SoftwareAdvice

Worst customer service

2.0 9 か月前

製品を使ってみた感想: From sales to support, they have the worst customer relations team I’ve ever seen. They approve every question you ask during the sale, but after purchase, they claim that the approved topics were not accurate. Weeks after starting the membership, they schedule installation appointments. When I try to cancel an application I can’t use, they stall to avoid refunding the money

良いポイント:

I like that they say we have 200 employees but in reality it took weeks to schedule meeting

改善してほしい点:

The app seems easy to use but in reality time consuming to set it. You need a customer relations team. Guess what, they are the worst

Amy
アメリカのOwner
イベント企画運営, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Setting Up for Your Business - Not easy at all!

3.0 2 年前

製品を使ってみた感想: It has been a pretty frustrating experience trying to get this running smoothly. I have spent SEVERAL hours/days trying to figure out glitches, workarounds, etc. I don't feel it's the right product for my company. I do plan to switch to another platform that will work better for my needs. I know they have tried, but I only get short timeframes to work with them and then I have to schedule another appointment. I would have rather paid a lot more money upfront to have them work on it until it was perfect. I have now given up because I'm just tired of it.

良いポイント:

I love the way it looks on my website. I am able to use the colors of my logo, etc. so it looks professional. I think customers like to be able to book on the spot. I think it's nice that I can approve each event. It helps me from doing back and forth phone calls. I like that it gets integrated with my gmail calendars that are shared with the employees.

改善してほしい点:

It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. Not sure this is the best platform for my business. I don't like how "wordy" it is in my gmail calendar. I wish I could customize things more, like addresses for instant. It requires them to put an address in, but it is not integrated to ensure it is a true address. We have gone to the wrong location multiple times. I have multiple services w/ 2 separate trucks. I find myself having to try to do a lot of workarounds that don't go well for the customers.I wish it was easier to use with Quickbooks. You can do a one-time sync but then it only syncs if customers get sent an invoice, and only a few details get synced over to Quickbooks. My CRMs don't match.

vcitaからの返信

2 年前

Thank you for feedback Amy! I'm glad to hear you like the website widget! Sorry to hear you are considering to switch to another platform. We see most businesses getting their account up and running pretty fast, but the more advanced customizations can sometime take some extra time. It's definitely work investing a bit more time to get things right for your business (: Our team is happy to help! The QuickBooks integration is pretty robust and offer a real time sync so please let us know if you need any help setting it up!

Diana
アメリカのDog Trainer
教育管理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Great Product

5.0 5 か月前

製品を使ってみた感想: Overall, it is a great product that we do recommend.

良いポイント:

The ease of use for my clients is the top reason we love VCita.

改善してほしい点:

It isn't as customizable as we would like and we cannot track inventory.

vcitaからの返信

5 か月前

Thank you, Diana, for your review! We appreciate your business and are happy to support your dog training business!

Allison
イスラエルのDance teacher
建築、設計, 自営業
使用期間: 2年以上
投稿経路

VCITA good review

4.0 5 か月前

製品を使ってみた感想: Pretty good. I also used the option to write up client notes after sessions

良いポイント:

I can make appointments and pre-charge the client at once

改善してほしい点:

The settings for group activities needs improvement

Charlie
アメリカのOwner
運輸、トラック、鉄道, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Horrible Scheduling service and Awful Customer service

1.0 7 か月前

製品を使ってみた感想: Horrible, I would never recommend it. Bad all around.

良いポイント:

Nothing, The over all service was horrible would not recommend

改善してほしい点:

Their Customer service and the way their scheduling works,

Anisa
アメリカのCounselor
個人および家族向けサービス, 自営業
使用期間: 2年以上
投稿経路

Convenient Time Saver!

5.0 昨年

製品を使ってみた感想: I will be sticking with them since it has been the most effective method of automating schedule.

良いポイント:

I love the ease of use and how I have a system that helps me stay organized with all my upcoming clients

改善してほしい点:

The online calendar on the mobile device is not as easy to use compared to the desktop

Mory
Mory
ギニアのBusiness Analyst
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Good customer management software

4.0 2 年前

製品を使ってみた感想: Good software to manage your prospects very well

良いポイント:

The adaptation is simple but above all effective, the tool also offers me many other features

改善してほしい点:

During its use I did not notice any problems frankly

Taryn
アメリカのCEO
出版, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Best Thing For Small Businesses

5.0 2 年前

製品を使ってみた感想: Overall, this has been a dream come true. Even if my assistant quit today, Vicita could do 95% of her work if I just set everything up properly. Clients like it, and it keeps me from having to dig through inbox emails for communications. Everything is in one easy place.

良いポイント:

It made me not need an assistant for the first few years in business. It also makes training my new assistant simple. It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND communicate with clients. I can take notes on each client call, I can share and receive documents. Everything I need is in here.

改善してほしい点:

The only thing I wish it had was a more robust accounting system. If there was a direct way to integrate Wave and Vcita I would be so grateful. I also dislike how difficult it is to download several files ar once when a client sends you several images or pages.

Tariq
アメリカのOwner
アパレル、ファッション, 2~10人規模の会社
使用期間: 2年以上
投稿経路

vcita review for Knights Chamber

5.0 2 年前

製品を使ってみた感想: Good enough where I am still using your service. Experienced some issues over the years but most have been resolved rather quickly, I think I had maybe a 2-3 day outage once in 2020 but I do understand things happen.

良いポイント:

I really like how the appointment setting process work and also how clean it looks on my site. This is pretty much the main use for your platform. Most customers seem to be able to figure out using the appointment setting feature so decent UI, not everyone can use it but honestly after speaking with them I dont know if those people could even send an email if they had too.

改善してほしい点:

I am paying about 2.5 times what was when I first started using your service. When speaking with customer service they said it was because all these other things were added. Many of the items added since I started working with your company I do not use or have any plan too. A plan suited to my use would be more ideal. In regards to operation this something I contacted support for in the last couple of months, but when syncing to my calendar it loads 3 very long urls which make it hard view info as easily on a mobile device which is mostly where everyone here views the appointment. Ideally some sort of URL shortener should be added to clean up the calendar notes. Here is a sample from my cal and what your service put in.The mobile add is very slow to load and navigate.

Christa
アメリカのOwner
法律サービス, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

I Love Vcita for Small Business!

5.0 2 年前

製品を使ってみた感想: Excellent!

良いポイント:

This by far is the best user-friendly platform I have seen and implemented. I have used several types of CRMs over the years, but this works by far the best for me and what I am doing. I refuse to change!

改善してほしい点:

Like everything there is always room to grow or for improvement, but Vcita has so many apps and integrations it made it so simple to create and implement almost immediately, hardly much of learning curve at all! Vcita now has their own CC processing if you don't have one set up already with paypal, stripe or square. the only drawback is they don't batch right away and can take few days to see in account, but if that's no big deal, then Vcita is the way to go!

Gregory
アメリカのCMO
病院、ヘルスケア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great system and supoort

5.0 2 年前

製品を使ってみた感想: Great. Ease of use is nice. Some functionality could be improved but overall it’s a great system and support is very responsive! I also really like my account manager [SENSITIVE CONTENT]! Always available and friendly!

良いポイント:

Support and staff is great! The system is userfriendly.

改善してほしい点:

Some feature adjustments and functionality could be improved

vcitaからの返信

2 年前

Thanks for your feedback Gregory!

Michelle
Michelle
アメリカのCEO / Mental Health Practitioner
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

This application is grossly overpriced

5.0 4 年前

製品を使ってみた感想: Overall, I'm pretty luke warm regarding this application. It forces prospective users into a 12 month contract (which wasn't ideal during a pandemic). Honestly, it felt a little slimy and self serving.
Many of the features are not needed for every type of business, while the more basic features requires users to select the platinum plan which is nearly $1000 a year. Had I not been charged for a full year which is non refundable, I would have cancelled already.

良いポイント:

What I most like is the seamless integration with Zoom. The calendar features are pretty intuitive as well.

改善してほしい点:

This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you dont want or need. A trial was offered which immediately rolled into an automatic, year long contract--which I found out AFTER my credit card was charged. You cannot delete appointments made in error nor can you 'actually' delete contacts.

Ashley
アメリカのTax Accountant
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Tax & Accounting Professional

5.0 2 年前

製品を使ってみた感想: My overall experience has been positive and I look forward to growing with your company. Thanks for the feature this tax season!

良いポイント:

I love using the software since it's an all in 1 tool.

改善してほしい点:

I dislike the document feature because I should be able to open 1 file and continue scrolling into the next attached documents. When opening each file 1 by 1 I lose my placement and have to start all the way over while reviewing files.

Michael
Michael
アメリカのHead Geek
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great Value and Features for the money.

5.0 2 年前

製品を使ってみた感想: Fantastic. Very Happy, would recommend to anyone without hesitation.

良いポイント:

Ease of use and general CRM functionality. This software really does what it says and does it well. Feature updates are great (could be a little more timely, but I'm a Tech Geek and can never get them fast enough)!

改善してほしい点:

Scheduling of single and groups can get a little confusing especially when adding and selling care packages, so if this could be made a little easier/clearer on how to do for new users, that would be great.

David
アメリカのOwner
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Good with some need improvements

3.0 2 年前

製品を使ってみた感想: Being able to communicate with client with ease. I like it and thinks it works well.

良いポイント:

The ease of the software. The way you communicate with clients.

改善してほしい点:

Would be nice to be able to create a web form with hyperlink to use on my website that integrates information to clients on portal. Compares to a Microsoft form. More control of the setup of the dashboard. Text messaging should be included and unlimited. Able to setup reoccurring payments from clients through system.

vcitaからの返信

2 年前

Thank you for your feedback David! Glad to hear your client communication is working well. We are working on recurring payments and on a more advanced form builder, so we hope to meet your additional needs soon.

Meredith
アメリカのPhysician
代替医療, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Software is easy to use! Online portal for clients is visually appealing

5.0 2 年前

良いポイント:

RemindersText communication with clienta

改善してほしい点:

I wish the payment system allowed for tips

Desiree
アメリカのVP
建設, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Impressed

5.0 2 年前

製品を使ってみた感想: I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including Vcita I am over all impressed & I have used many of these programs before in my 25yrs.

良いポイント:

I love the ease of this software, the set up was also streamlined

改善してほしい点:

The Invoicing, I have been on this for almost 2 years and am still not using this feature , partially my fault for not getting the training yet.

vcitaからの返信

2 年前

Thank you for your kind words Desiree! If you'd like the team to help you get your invoices up and running with vcita - please feel free to reach out to the team.

Adriana
Adriana
アメリカのCEO
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

A great option when have a huge team

5.0 2 年前

良いポイント:

In my business we offer mental health services and have several professionals, was easy customize the service to everyone and the sync option is the best in the market

改善してほしい点:

is so much expensive, unfortunately i can't afford that any longer.

Christopher
Christopher
カナダのOwner/Operator
認証済みLinkedInユーザー
Eラーニング, 自営業
使用期間: 2年以上
投稿経路

Vcita worth the extra.

5.0 2 年前

製品を使ってみた感想: Very positive experience.

良いポイント:

The ease of use and integrations is the features I appretiate.

改善してほしい点:

It is a bit pricier than other services but I think there is value in the price.

Tyrone
Tyrone
アメリカのOwner
建設, 2~10人規模の会社
使用期間: 2年以上
投稿経路

really helps a small contractor like my self stay organized

5.0 7 年前

製品を使ってみた感想: a Organized system to engage with my potential customers 24/7

良いポイント:

customers can create their own file when reaching out to us thru our website and request appointments

改善してほしい点:

when using the app to share a Doc typing message really slow to show up on screen Customers get confused when filling out the appointment Location instaed of the address they mention the name of the place like ( my House , or driveway , or patio, // since we do driveway and patio work they just miss understand it is the address of the meeting )

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