---
description: Pulsewayを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pulsewayとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [IT管理ツール](/directory/10001/it-management/software) > [Pulseway](/software/141792/pulseway)

# Pulseway

Canonical: https://www.capterra.jp/software/141792/pulseway

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> Pulsewayは、組織内のあらゆるITを完全に管理できる、受賞歴のあるIT管理プラットフォームです。
> 
> 評価：312人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Pulsewayの対象ユーザー

MSP、IT部門、ITコンサルタント、システム管理者。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 312 レビュー |
| 使いやすさ | 4.7/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.7/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.6/5 | レビュー全体に基づく |
| 機能 | 4.5/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: MMSOFT Design
- **設立**: 2011

## ビジネスコンテキスト

- **価格プラン**: $67.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: ドイツ語, 英語
- **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, イギリス, イタリア, オランダ, オーストラリア, カナダ, ギリシャ, コスタリカ, スイス, スウェーデン, スペイン, デンマーク, ドイツ, ニュージーランド, ノルウェー, フィンランド, フランス, ブラジル さらに2件

## 機能

- Alerts/Escalation
- ITレポート
- MSP (マネージドサービスプロバイダ ) 向け
- Real-Time Data
- Real-Time Monitoring
- Remote Update/Installation
- アクセス制御・許可
- アップタイムレポート
- アラート／通知
- イベントログ
- インシデント管理
- キャパシティ管理
- コラボレーションツール
- サポートチケット管理
- ステータス追跡
- セルフサービスポータル
- タスク管理
- ダッシュボード
- チケット管理
- チャット、メッセージング
- デバイス自動検出
- デプロイ管理
- ナレッジ管理
- ネットワーク・モニタリング
- ネットワーク解析
- バックアップ、修復
- パッチ管理
- パフォーマンス・モニタリング
- パフォーマンス管理
- ファイル転送
- ポリシー作成
- ポリシー管理
- リアルタイムのアラート
- リアルタイム・チャット
- リモートでのモニタリングと管理
- リモートアクセスとモニタリング
- リモートアクセス／コントロール
- 全ネットワーク管理
- 可用性テスト
- 災害復興
- 無人アクセス
- 画面共有
- 脆弱性診断
- 自動スキャン
- 自動バックアップ
- 自動パッチデプロイ
- 設定の管理
- 診断ツール
- 課題管理
- 資産追跡

... さらに37件の機能

## 統合 (合計10件)

- Autotask PSA
- Bitdefender GravityZone
- ConnectWise PSA
- IT Glue
- OpenText Core Endpoint Protection​
- PagerDuty
- Slack
- Unitrends MSP
- Xero
- Zendesk Suite

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [IT管理ツール](https://www.capterra.jp/directory/10001/it-management/software)

## 関連カテゴリー

- [IT管理ツール](https://www.capterra.jp/directory/10001/it-management/software)
- [サーバ管理ツール](https://www.capterra.jp/directory/10019/server-management/software)
- [Webサイト監視ツール](https://www.capterra.jp/directory/10021/website-monitoring/software)
- [データセンター管理ツール](https://www.capterra.jp/directory/10054/data-center-management/software)
- [ネットワーク監視ツール](https://www.capterra.jp/directory/30019/network-monitoring/software)

## 代替製品

1. [Remote Monitoring and Management](https://www.capterra.jp/software/144309/atera) — 4.5/5 (461 reviews)
2. [ManageEngine Endpoint Central](https://www.capterra.jp/software/170018/manageengine-desktop-central) — 4.6/5 (1877 reviews)
3. [Action1](https://www.capterra.jp/software/180609/action1-rmm) — 4.9/5 (239 reviews)
4. [Freshservice](https://www.capterra.jp/software/132997/freshservice) — 4.6/5 (803 reviews)
5. [JIRA Service Management](https://www.capterra.jp/software/138769/jira-service-management) — 4.5/5 (779 reviews)

## レビュー

### "Convenient Remote Monitoring and IT Management" — 5.0/5

> **Swetha** | *2026年8月22日* | 自動車 | おすすめ評価：10.0/10
> 
> **良いポイント**: I liked the ability to monitor systems and respond to issues remotely without always needing to be at a workstation. The mobile access was especially convenient for checking alerts and system status. Remote access and patch management also helped make routine IT maintenance more efficient.
> 
> **改善点**: There was some learning involved during the initial setup, particularly when configuring policies, alerts, and patch management. Occasionally, remote connections could take a little time to establish. Some advanced settings could also be easier to locate and configure.

-----

### "Pulseway for the Win" — 5.0/5

> **Ursula** | *2024年9月2日* | 通信 | おすすめ評価：10.0/10
> 
> **良いポイント**: Easy to implement, easy to manage. Simplified license module, cost effective. Great support.
> 
> **改善点**: Missing some functionality at the moment on the network monitoring side.
> 
> Positive - these people seem to genuinely care about delivering a product that not only works, but is easy to implement and manage. I also like the simplified licensing.

-----

### "HORRIBLE RRM COMPANY STAY AWAY" — 1.0/5

> **John** | *2026年9月28日* | 経営コンサルティング | おすすめ評価：0.0/10
> 
> **良いポイント**: It was a basic RMM Tool that was supposed to be reasonably priced for the tool you were purchasing.  Turns out that was not the case Read the CONS
> 
> **改善点**: The constant pressure their sales people used to try and get you to buy add on's.  They sold me on this third party EMAIL Monitoring tool that was supposed to easily bring revenue in.  After agreeing to a basic test, It cost me $2000.00 USD and months of headaches to get out of some weird contract they supposedly had me sign. I ended up talking to one of the senior managers who was an absolute idiot.  Treating me like I am some sub human for wanting to get out of a product they sold but I could not use.  I have been in IT for 30+ Years.  Have never been subjected to clowns quite like that.\!\!\!  Disgrace to our industry
> 
> Horrible.  Every time i called for support, they directed me to the sales guy who tried to sell me something instead of helping me.

-----

### "Powerful and Mobile friendly" — 5.0/5

> **Adrian** | *2024年8月29日* | 自動車 | おすすめ評価：10.0/10
> 
> **良いポイント**: I like how Pulseway is constantly being developed with new features and improvements. Every product update brings something new to the platform, which is great to see.
> 
> **改善点**: I would like to see more product documentation, and downloadable examples of  Pulseway automations/scripts.
> 
> I am very happy with Pulseway, it's easy to use \&amp; very powerful. Whether I am in the office on my laptop, or on the road with my mobile phone, I know Pulseway will keep me informed of any serious errors and alerts. I can diagnose problems on the fly with Pulseway, I can remedy problems using Pulseway, and I have a number of Automations setup with help with my daily tasks.&#10;&#10;I'm so pleased with Pulseway, I have begun overhauling my software stack to include additional products from the Pulseway family (eg I've migrated from Veeam/Backup Exec to Unitrends Appliances. I've migrated from Sophos, to Datto EDR/AV. I've rolled out Bullphish for our staff. etc). Having a single single vendor with a large ecosystem of very solid products is great. &#10;&#10;I really enjoy how all of the Pulseway products

-----

### "No better company than Pulseway" — 5.0/5

> **Adam** | *2024年8月5日* | 銀行 | おすすめ評価：10.0/10
> 
> **良いポイント**: We currently use PSA, RMM, and IT Glue through Pulseway. The most helpful feature is that all three applications integrate into each other, Azure and on-prem Active Directory. These products are easy to use and navigate once everything has been set up. We use all three of these systems daily, and the RMM mobile application helps us keep tabs on the systems when we are not in the office. The few times we've had to reach out to support, we received fast and helpful responses and solutions usually within a day.
> 
> **改善点**: It's tough to identify a downside of Pulseway. If I had to be picky, it would be that we cannot do everything in the mobile application that we can do with the web version of RMM. I understand it's tougher to fit all those features into the mobile application but if I HAD to choose something to make better.
> 
> My experience with Pulseway has been nothing less than awesome\! The team at Pulseway has been quick and helpful if we do experience an issue. I feel the Pulseway team understands the importance their role plays in the daily success.

-----

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## リンク

- [Capterraで表示する](https://www.capterra.jp/software/141792/pulseway)

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-----

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