キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Pulsewayとは？
スマートフォンやデスクトップ、タブレットを使用して、いつでもどこでもIT環境をモニタリングし、管理できる、IT管理ソフトウェアです。Pulsewayを使用すると、システム管理者やマネージド・サービス・プロバイダー (MSP) はIT環境全体を一望できるので、いつでも何が起こっているかを正確に把握することができます。拡張性に優れたこのソフトウェアは、あらゆる規模のIT部門に対応できます。組織の成長に合わせて、拡張できます。
Pulsewayの対象ユーザー
MSP、IT部門、ITコンサルタント、システム管理者。
Pulsewayの他のおすすめ代替製品
Pulsewayの評判・レビュー
Feature-Rich, Easy to Use, and Very Innovative!!
製品を使ってみた感想：
The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource.
Overall for the price, Pulseway is an exceptional value.
良いポイント:
What I like about Pulseway is that it is easy to use. When you open the console and go to a machine, you can plainly see all the options available to push software, execute DOS or PowerShell commands, send a message to the user, remotely control the PC, scope its hardware, check what software is installed. Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option. Webroot is light and fast and does the job. Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary!
改善してほしい点:
One feature that we have some issues with is the is integration between Pulseway and Webroot. When it works it works great, but here and there on a few systems the PC, Pulseway, and Webroot don't agree as to whether Webroot is installed or not. The fix to this is to do a comprehensive manual cleanup/uninstall and try again. Tech support could be more responsive. I miss the old days when you could call and get help for almost any product, but that's not the norm anymore. Once you get hooked up with a Pulseway technician, they will work with you to resolve your issue.
Many promise it, only pulseway gets it
製品を使ってみた感想： I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features.
良いポイント:
It works in Windows and Mac "several promise to do it but just Pulseway do it fine". Give me the chance to connect and launch admin commands. Is a perfect solution for an environment like ours.
改善してほしい点:
The invoices and payment process must be improved.
MMSOFT Designからの返信
3 か月前
Hey Raul, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about the billing and we are working to enhance it. Thanks, The Pulseway Team
Zetco Valves
製品を使ってみた感想： Pulseway is a reliable remote monitoring tool that simplifies IT management. Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed. Overall, it’s a solid choice for IT professionals.
良いポイント:
Pulseway is an exceptional remote monitoring and management tool. Its intuitive interface and real-time alerts make managing IT infrastructure a breeze. The mobile app is particularly impressive, allowing me to monitor and control systems on the go. Highly recommend it for any IT professional!
改善してほしい点:
Pulseway is a decent remote monitoring tool, but it can be a bit slow at times. The mobile app, while useful, occasionally crashes, which can be frustrating. Overall, it gets the job done but could use some improvements.
MSP drone to Stand alone Head of IT
製品を使ってみた感想： [sensitive content hidden] has been great, she has been very helpful with understanding how to do certain things inside of the RMM, and i'm sure i'm not using it to it's full potential but i'm sure i'll get there eventually. Using the software is nice, the interface could be a bit better but it's usable and gets the job done.
良いポイント:
I love that Pulseway is mobile first in design. I have used other RMM's like n-able (formally solarwinds) and their interface left a lot to be desired. I can be at home and monitoring my network from my phone instead of being at my computer.
改善してほしい点:
It seems Documentation is lacking. While other RMM's have step by step tutorials hosted on their sites or youtube, trying to find information on how to do various things is lacking. My Support person [sensitive content hidden] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to learning software and tools that I have at my disposal, so I hate having to send her emails on how to do stuff, and when I have to send her a question she is nothing but helpful in this. The other thing I don't like is the up selling of other services offered by Pulseway\Kasaya, Let me know about it and let me decide if it's something i'm willing to bring to the partners attention, but that's not something that's inheritant to pulseway.
Pulseway for the Win
製品を使ってみた感想： Positive - these people seem to genuinely care about delivering a product that not only works, but is easy to implement and manage. I also like the simplified licensing.
良いポイント:
Easy to implement, easy to manage. Simplified license module, cost effective. Great support.
改善してほしい点:
Missing some functionality at the moment on the network monitoring side.
