---
description: Trackerを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trackerとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [採用ツール](/directory/30602/recruiting/software) > [Tracker](/software/141766/trackerrms)

# Tracker

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> Trackerは、雇用、営業、マーケティング、オンボーディングなどのための、堅牢なシステムを提供する、統合型雇用管理システム (ATS) およびCRMプラットフォームです。
> 
> 評価：186人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Trackerの対象ユーザー

Trackerは、プロフェッショナル・サービス市場の人材スカウト、コンサルティング、人材派遣会社にパーフェクトなソフトウェア・パートナーです。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 186 レビュー |
| 使いやすさ | 4.5/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.8/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.7/5 | レビュー全体に基づく |
| 機能 | 4.5/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: TrackerRMS
- **ロケーション**: Encinitas, アメリカ
- **設立**: 2005

## ビジネスコンテキスト

- **価格プラン**: $80.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 2～10, 11～50, 51～200, 201～500
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, イギリス, オーストラリア, カナダ, ドイツ, ニュージーランド, 中国, 日本

## 機能

- CRM
- Third-Party Integrations
- アクティビティ・ダッシュボード
- アドレス帳共有
- インタビュー管理
- インタラクション追跡
- オポチュニティ管理
- オンボーディング
- カレンダー／リマインダー・システム
- カンバンボード
- キャンペーン管理
- コメント、メモ
- コラボレーションツール
- ステータス追跡
- セグメンテーション
- タスク管理
- データのインポート／エクスポート
- ドキュメント・ストレージ
- バッチ処理
- パイプライン管理
- パフォーマンス測定基準
- メール・マーケティング
- メール管理
- リード・キャプチャ
- リード分布
- リード区分
- リード生成
- リード管理
- リード育成
- リード資格
- レポートのカスタマイズ
- ワークフロー管理
- 候補者管理
- 営業パイプライン管理
- 営業活動管理
- 履歴書保管
- 履歴書検索
- 応募管理
- 検索／フィルター
- 求人投稿
- 申請者追跡
- 経歴スクリーニング
- 見積もり、概算
- 評価管理
- 販売レポート
- 販売予測
- 連絡先データベース
- 連絡先管理
- 面接スケジューリング
- 顧客データベース

... さらに8件の機能

## 統合 (合計22件)

- Broadbean
- CloudCall
- Daxtra
- Docusign
- Gmail
- Google Calendar
- HubSpot CRM
- Indeed for Employers
- LinkedIn Recruiter
- LogicMelon
- Microsoft Outlook
- Microsoft Teams
- QuickBooks Online Advanced
- RightSignature
- RingCentral Engage Voice

... さらに7件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [採用ツール](https://www.capterra.jp/directory/30602/recruiting/software)

## 関連カテゴリー

- [採用ツール](https://www.capterra.jp/directory/30602/recruiting/software)
- [人材紹介システム](https://www.capterra.jp/directory/30955/recruiting-agency/software)
- [プロジェクト追跡ツール](https://www.capterra.jp/directory/31375/project-tracking/software)
- [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software)
- [ATS（採用管理システム）](https://www.capterra.jp/directory/30060/applicant-tracking/software)

## 代替製品

1. [Recruit CRM](https://www.capterra.jp/software/174348/recruit-crm) — 4.9/5 (464 reviews)
2. [CEIPAL ATS](https://www.capterra.jp/software/135562/ceipal-ats) — 4.6/5 (1261 reviews)
3. [Recruiterflow](https://www.capterra.jp/software/165636/recruiterflow) — 4.7/5 (332 reviews)
4. [Zoho Recruit](https://www.capterra.jp/software/125768/zoho-recruit) — 4.5/5 (1210 reviews)
5. [ZipRecruiter](https://www.capterra.jp/software/130706/ziprecruiter) — 4.2/5 (10925 reviews)

## レビュー

### "Consistent tracking" — 5.0/5

> **認証済みレビュアー** | *2018年8月12日* | 人材 | おすすめ評価：9.0/10
> 
> **良いポイント**: I like the option to add documents to a candidates profile
> 
> **改善点**: It is a little tricky searching for candidates and added jobs.
> 
> Overall it is a great software. I think if searching for a candidate or a job was easier it would make the software a lot more efficient

-----

### "Excellent experience with \[sensitive content hidden\]" — 5.0/5

> **Lauren** | *2025年4月10日* | 薬品 | おすすめ評価：10.0/10
> 
> **良いポイント**: Very user friendly, quick, and efficient. Easy to navigate
> 
> **改善点**: Nothing I can see that I don't like about Tracker as of yet.
> 
> My experience today was quick, easy, and very helpful. My CSM \[sensitive content hidden\] was very sweet, easy to talk to and extremely helpful\! She is very knowledgeable about this product which made things much easier\!

-----

### "Excellent customization options and customer service" — 3.0/5

> **Shauna** | *2018年5月9日* | 人材派遣、人材紹介 | おすすめ評価：6.0/10
> 
> **良いポイント**: We have a very unique program and one of the things we liked most about Tracker was their ability to jump in and customize the software to accompany our program's vernacular. It fits most of our needs and allows our program to truly focus on our mission. The customer service through Michelle Crisp has been five star since day one. She is professional and knows how to get us what we need in a timely manner so we can continue to focus on our day to day tasks. I have worked with many of the larger software platforms and this is user friendly in comparison.
> 
> **改善点**: There is little room for error with this program. You have no way to delete assignments without messing up your entire workflow. It's very difficult to deal with if that happens.

-----

### "One of the Best in the Business" — 5.0/5

> **Patrick** | *2023年2月15日* | 人材派遣、人材紹介 | おすすめ評価：9.0/10
> 
> **良いポイント**: When we started our search for a new ATS/CRM system, we developed a 120 point checklist to find a product that met our needs as a recruiting agency.  Overall, I had reviewed over 70+ products and had done 35+ demos of various ATS/CRM systems.  Tracker came out on top and met every point we needed.  Where Tracker excels is its customization features, ease of use, and fantastic customer service.  We had an extremely smooth transition from our previous system, thanks to the support of Tracker.After reviewing so many systems, we found a few things that made them the differentiator.  First, they are a US/UK based company who have been established for years.  Their support services are robust, and their product is very intuitive to pick up and use.  This has allowed for easy ramp up time for new employees.  They have developed a fantastic customizable organization system on both their ATS and CRM platforms.  All aspects of the system work harmoniously together.   In the past few years, it is easy to see a huge change in their development, and they have provided a steady streams of updates to differentiate itself as one of the top software programs for recruiting.   They provide fantastic automations and sequencing, as well as full mass-email campaign support.  Additional perks include video interview integration, detailed reporting, and capability to support all types of recruiting (exec, direct, staffing, etc.).  I highly recommend this product to any recruiting firm\!
> 
> **改善点**: The problems associated with Tracker are mainly due to growth.  They are growing quickly, and sometimes their servers slow down slightly, as they grow and continue to invest in their servers, the better this will become.  The one major request would be autosaving\!  Tracker provides alerts when needed to save, but it would be incredibly beneficial to allow autosaving both on record pages, as well as email drafts.  Overall, the product is fantastic.
> 
> Tracker has helped our company smoothly transition into a new ATS/CRM system with no loss to our production, this has been huge\!  With the new automations, and streamlined processes, our companies internal communications has skyrocketed.  Our recruiters are happier, and our company is flourishing.

-----

### "First-time ATS admin, Experienced CRM User" — 5.0/5

> **Kristin** | *2019年9月17日* | 人材派遣、人材紹介 | おすすめ評価：9.0/10
> 
> **良いポイント**: I appreciate how TrackerRMS offers many ways to accomplish the same result. It doesn't force me to do any activity using a singular approach. I have experience with CRMs; however, this is my first encounter with an Applicant Tracking System, so coming into this organization, I reset my expectations. What worked on other platforms wasn't going to apply to this one and, more often than not, not being realistic with ANY software can create negative experiences. &#10;&#10;The FAQs, orientation videos, and support via the account management and success teams make learning the functionality easier than most systems. The trick is actually to focus on the material, though. If you do, you'll be interacting with everything the platform has to offer and more in no time. If you don't, I guarantee it'll be a source of frustration because it is the same with learning anything new or unfamiliar. Having the ability to store communications, documentation, comments, company, and candidate details all in one place is more of a strength than most realize. It reduces the time you have to search for things in your e-mail, cloud storage, desktop, etc.  &#10;&#10;The workflow is logical, and the customizations allow for a company or department to generate specific reporting applicable to their team. The LinkedIn integration, ability to forward e-mails to a record, change dashboards, and streamline processes as you see fit is a tremendous asset.
> 
> **改善点**: The "con" section of any review never seems fair to the company, from my perspective. What I see as unfavorable from my view may be a positive for someone else. The platform does what it promises.  It allows you to track leads, add details to records, manage candidates, automate marketing campaigns, integrate with applicable apps such as LinkedIn, track time, manage payroll, store documents, and produce detailed reports. &#10;&#10;The only con I have with the system is the information being put into it by the other fallible human beings (nothing and no one is perfect). What goes in is what comes out. Not having everyone be as conscientious of their data entry is the source of my frustration as an admin. &#10;&#10;Some may say "inflexibility" and a lack of customization are cons. However, from a development standpoint, the more flexibility and custom options you build for clients, the higher the risk for issues. So even if some of my ideas are great ones, that doesn't mean they belong in a system with thousands of others that it'd negatively impact in the end.
> 
> The value of TrackerRMS can only be appreciated when the platform is being used to its fullest capacity by everyone on your team. If there is someone not committed to the process, the data input accuracy, or their due diligence, it decreases the potential of what this system can offer. Having impressively responsive customer success and account management team at TrackerRMS means that there shouldn't be any excuse for underutilization.

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