---
description: MYT SaaSを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MYT SaaSとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [ツアーオペレーターソフト](/directory/20033/tour-operator/software) > [MYT SaaS](/software/141560/myt-saas)

# MYT SaaS

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> MYTは、ツアー・オペレーター向けに、オペレーション、バックオフィス管理、マーケティング・ツール、フィードバック機能を提供する、優れたクラウド・プラットフォームです。
> 
> 評価：20人のユーザーによる評価は**4.1/5**。**おすすめ度**で最高の評価。

-----

## 概要

### MYT SaaSの対象ユーザー

ツアー・オペレーター、DMC、旅行代理店、ブティック・ツアー・オペレーター。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.1/5** | 20 レビュー |
| 使いやすさ | 4.0/5 | レビュー全体に基づく |
| カスタマー・サポート | 3.9/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.1/5 | レビュー全体に基づく |
| 機能 | 3.7/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Manage Your Trip
- **設立**: 2012

## ビジネスコンテキスト

- **価格プラン**: $129.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: スペイン語, フランス語, ヘブライ語, 英語
- **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, アルバ, アルバニア, アンギラ, アンティグア・バーブーダ, アンドラ, イギリス, イスラエル, イタリア, インド, ウォリス・フツナ, ウクライナ, ウルグアイ, エストニア, エルサルバドル, オマーン さらに105件

## 機能

- CRM
- パッケージ作成
- ベンダー管理
- リソース管理
- レポートと統計
- 中央予約システム
- 予約管理
- 予約管理
- 価格設定管理
- 旅程作成
- 旅行代理店向け
- 決済処理
- 経理統合
- 見積もり、概算
- 電子決済
- 顧客管理

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- 電話サポート
- チャット対応有

## Category

- [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software)

## 関連カテゴリー

- [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software)
- [旅行代理店向けソフト](https://www.capterra.jp/directory/20034/travel-agency/software)

## 代替製品

1. [Perk](https://www.capterra.jp/software/171040/travelperk) — 4.7/5 (422 reviews)
2. [Ezus](https://www.capterra.jp/software/190113/esus) — 4.7/5 (61 reviews)
3. [Signature](https://www.capterra.jp/software/181137/signature) — 4.8/5 (29 reviews)
4. [Tourwriter](https://www.capterra.jp/software/39473/tourwriter) — 4.6/5 (42 reviews)
5. [TrekkSoft](https://www.capterra.jp/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews)

## レビュー

### "Very nice and user friendly software" — 5.0/5

> **Dorota** | *2023年3月28日* | レジャー、旅行、観光 | おすすめ評価：8.0/10
> 
> **良いポイント**: Easy to useVery helpfulOptimalizing our workBeautiful itinerariesDifferent templates
> 
> **改善点**: Some features need tutorials showing how to use them.Customer service needs to be improved.
> 
> Overall I'm happy with MYT SaaS. All team is still developing new features to fit to travel business and help tour operators to optimalize a time of work and make to manage all requests in the easier way. They are professional and know travel business very well. The whole system is well prepared for tour operators specializing in tailor made services and creating unique itineraries.

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### "Effective and User-Friendly Platform" — 4.0/5

> **Ravit** | *2026年4月14日* | 経理 | おすすめ評価：8.0/10
> 
> **良いポイント**: the sales and trip-building processes in a user-friendly manner&#10;The customer support team is responsive, professional, and always open to feedback.
> 
> **改善点**: There are opportunities to make some workflows more user-friendly and intuitive.&#10;could be improved is the level of automation in certain processes
> 
> MYT manages the sales and trip-building processes in a user-friendly manner.&#10;The workflow is transparent and accessible to all system users.&#10;It provides an end-to-end solution that supports operations, coordination, and financial management.

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### "Implementation never delivered and no refund despite non-functional system" — 1.0/5

> **Ana Rita** | *2026年4月2日* | ホスピタリティ | おすすめ評価：0.0/10
> 
> **良いポイント**: Initial presentation was clear, and the system was positioned as adaptable to complex operational workflows and specific business requirements.
> 
> **改善点**: Implementation was never completed and the system was never usable. The company stopped replying despite the fact we paid for the service.
> 
> We signed a contract in early 2024 for the implementation of this system, with a clearly defined implementation timeline between January and March 2024.&#10;&#10;As of April 2026, the implementation was never completed and the system was never delivered in a functional state that could be used in our day-to-day operations. We stopped hearing from the company.&#10;&#10;Throughout the process:&#10;- timelines were repeatedly missed&#10;- meetings were frequently postponed or cancelled at short notice&#10;- follow-up was slow and inconsistent&#10;- configurations presented did not reflect our operational requirements&#10;&#10;Despite investing a significant amount of time on our side and making continuous efforts to move the project forward, the system never became usable.&#10;&#10;The impact goes beyond the implementation fee (€1,830).&#10;&#10;For over two years, our company remained dependent on an implementation process that never materialised, delaying internal development and preventing us from pursuing alternative solutions.&#10;&#10;We requested a refund of the implementation fee given that no functional implementation was ever delivered. This request was refused based on a “non-refundable” clause, despite the implementation not being completed within the agreed timeframe nor resulting in a usable system.&#10;&#10;Following a formal notice, no response has been received.

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### "MYT - move to the 21st century\!" — 5.0/5

> **Eyal** | *2023年3月27日* | ホスピタリティ | おすすめ評価：10.0/10
> 
> **良いポイント**: Easy to use;Allow use of templates for days and for trips;Beautiful PDF itineraries;Oriented for the FIT tourism market;
> 
> **改善点**: The absence of cross-system (cross-supplier) product management (I know they are working on it).The use of general suppliers is somewhat 'unnatural'.
> 
> First, the system works and is stable.Secondly, the MYT team is AMAZING\! We talk with them every week, and always get prompt solutions for our needs. On many times - they call us\! If I had known this earlier, I wouldn't even check most of the features.. that's the most important in a software vendor that delivers the core system of a commercial company.

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### "Feedback" — 4.0/5

> **Elad** | *2023年3月28日* | 情報技術、情報サービス | おすすめ評価：8.0/10
> 
> **良いポイント**: The customer account management part is fast and efficient.Once you understand the logic behind the software, you can proceed easily without asking too many questions.
> 
> **改善点**: The part of the quote is not friendly and makes it difficult for the agents in the company.In addition to this, in my opinion it is useful to improve the visibility of the outputs for customers: programs and links for payment mainly (looks like spam).Regarding order management (vouchers): At the moment there are very few suppliers who are willing to deal with us through the system in matters of voucher availability and approval.It will take time for it to help us and save time.
> 
> As someone who uses MYT every day and during most of the day, I can say that I really connect with the software and work with it very efficiently.During my time in the company, I helped to change processes to those that would be suitable for working correctly with the software.With time and experience, I understood the logic behind the system and today I feel very comfortable helping in all the areas of the company.

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