--- description: Higher Logic Vanillaを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Higher Logic Vanillaとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [コミュニティ管理ツール](/directory/30800/community/software) > [Higher Logic Vanilla](/software/141384/vanilla) # Higher Logic Vanilla Canonical: https://www.capterra.jp/software/141384/vanilla ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/141384/vanilla?page=2) > Vanillaは、卓越した体験を提供することに関して真剣に取り組む人に信頼されている、オールインワン型の顧客コミュニティ・ソリューションです。 > > 評価：63人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Higher Logic Vanillaの対象ユーザー テクノロジー、通信、消費者向けブランドおよびエレクトロニクス。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 63 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.8/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.2/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Higher Logic - **ロケーション**: Arlington, アメリカ - **設立**: 2007 ## ビジネスコンテキスト - **価格プラン**: $24,000.00 - **価格モデル**: (無料版が利用可能) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: アイルランド語, アラビア語, イタリア語, インドネシア語, ウクライナ語, オランダ語, スウェーデン語, スペイン語, タイ語, チェコ語, デンマーク語, トルコ語, ドイツ語, ノルウェー語, ハンガリー語, フィンランド語, フランス語, ヘブライ語, ポルトガル語, ポーランド語, ロシア語, 中国語, 日本語, 繁体中国語, 英語, 韓国語 - **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, インド, オランダ, オーストラリア, カナダ, ドイツ, ニュージーランド, フランス, ブラジル, メキシコ, 中国, 日本 ## 機能 - Catalog Management - Discussions/Forums - Ideation - Third-Party Integrations - アクセス制御・許可 - アクティビティの追跡 - アクティビティ・ダッシュボード - アラート／通知 - アンケートおよびフィードバック - イベント管理 - オンボーディング - コミュニケーション管理 - コメント、メモ - コラボレーションツール - コンテンツ管理 - セルフサービスポータル - ソーシャル・メディア統合 - テキスト編集 - テンプレートのカスタマイズ - データのインポート／エクスポート - データセキュリティ - ナレッジベース管理 - フルテキスト検索 - ブランディングのカスタマイズ - ブレインストーミング - メンバーシップ管理 - メンバー・ディレクトリ - モデレーション - レポートと統計 - 顧客エンゲージメント ## 統合 (合計8件) - GitHub - Hootsuite - Mailchimp - Productboard - Salesforce Sales Cloud - WordPress - Zapier - Zendesk Suite ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート ## Category - [コミュニティ管理ツール](https://www.capterra.jp/directory/30800/community/software) ## 関連カテゴリー - [コミュニティ管理ツール](https://www.capterra.jp/directory/30800/community/software) - [アイデア管理ツール](https://www.capterra.jp/directory/10027/idea-management/software) - [ナレッジマネジメントツール](https://www.capterra.jp/directory/30094/knowledge-management/software) - [コンテンツマーケティングツール](https://www.capterra.jp/directory/30796/content-marketing/software) - [非営利業務向けソフト](https://www.capterra.jp/directory/30805/nonprofit/software) ## 代替製品 1. [monday.com](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6037 reviews) 2. [Bitrix24](https://www.capterra.jp/software/113540/bitrix24) — 4.2/5 (991 reviews) 3. [MangoApps](https://www.capterra.jp/software/131314/mangoapps) — 4.4/5 (150 reviews) 4. [eXo Platform](https://www.capterra.jp/software/136795/exo-platform) — 4.6/5 (120 reviews) 5. [Bettermode](https://www.capterra.jp/software/178753/bettermode) — 4.7/5 (94 reviews) ## レビュー ### "For building a strong and engaging community, Vanilla has THE platform\!" — 5.0/5 > **John** | *2020年10月27日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: In addition to the most basic features (discussions, comments...) that work perfectly, here are a few things that I love about Vanilla Forums: We have been able to personalize our community platform with our own designed theme. We are also using the SSO feature that allows users to jump from our main platform (Contentsquare) to the community. It helps us along with the custom theme to maintain a coherent experience for our users coming from our main platform. My CSM, \[SENSITIVE CONTENT HIDDEN\] is always very reactive and helped me carefully plan a "way-to-success" community roadmap to attain my business objectives. She always collects the feedback that I have and pushes it to the Vanilla Product team. It is very nice to feel that our use of Vanilla's platform impacts the actual product vision. One thing that makes the community so engaging is the gamification that is put in place by Vanilla and that can be adapted to our needs. By distributing badges, we reward our top users and most engaged people and makes the platform a little more fun\! The support team is super reactive as well, whenever there is an issue. > > **改善点**: There are several pain points that I encounter however on Vanilla Forums. The group feature has not been working well although a many improvements have been made in the past year. As groups are an important part of my adoption strategy in community building, I have been struggling to make the most of what we could expect from such a feature. Also, Vanilla Forums sometimes have some technical instabilities - but they are resolved very quickly. Last but not least, Vanilla isn't as flexible as we initially thought it would be. For any changes in the structure of the community, we have to use Vanilla's professional services. > > My experience with Vanilla is amazing\! As market leaders in our field, we do want to provide the best Community experience for our users. We therefore are very demanding customers and always try to push Vanilla's platform to it's maximum\! ----- ### "An excellent base forum platform for online communities" — 5.0/5 > **Chris** | *2018年3月7日* | デザイン | おすすめ評価：10.0/10 > > **良いポイント**: Our agency helps other companies manage and build online communities so we've encountered a lot of community platforms. Vanilla is by far our favourite though, for a few reasons. First, it's incredibly customisable. The theming architecture in particular is incredible and allows us to create beautiful forums that integrate with seamlessly with our branding. Second, it's actively developed and open source. You can watch its development openly, suggest ideas for features, etc. Third, it has a killer API which allows you to make cool app integrations, software extensions, etc. Finally, the company's support is incredibles. The support team and customer success managers are amazing at answering questions and will help you implement all kinds of awesome ideas. Vanilla rocks\! > > **改善点**: Most of my issues are with super technical details nested "Smarty" tags in Pockets would be nice to have, I wish "reactions" and other gamification features were available in the open source product, etc. Overall though those are nitpicky things the base platform itself is awesome even without them. > > It has made it easy for us to create beautiful, effective forums with awesome community management features to boot. ----- ### "Great service and relationship, okay functionality" — 3.0/5 > **Brittany** | *2018年5月31日* | おすすめ評価：6.0/10 > > **良いポイント**: - Simple for users - Great CSM - Team is open to building new functionality with us strategically > > **改善点**: - Felt like we needed to do a lot of custom work for features I felt should have existed - Requires a bit of CSS knowledge on the admin side - Bare bones onboarding/training program - we would've appreciated more walk-through sessions > > Easy way to manage community inuitively ----- ### "Flexible platform that allowed us to quickly get a customized Community up and running" — 4.0/5 > **Tyler** | *2018年4月24日* | コンピュータ・ソフトウェア | おすすめ評価：9.0/10 > > **良いポイント**: Vanilla has allowed us to customize almost every aspect of the Community experience: content organization, moderation, additions of new spaces when the need arises, gamification - all of these components can be built out and tweaked by a team without coding experience. The ability for our developers to own and push changes to the code allows the next level of customization we needed to get our community off the ground. > > **改善点**: The analytics is one place that is lacking a bit. Their advanced analytics dashboard gives insights into some useful metrics but doesn't allow any form of filtering (except for the date) or examining side by side comparisons of different user groups / content sets. The analytics API gives a bit more useful information but it still takes a bit of work to really answer some of the more complicated aspects of the value the community is providing to the organization. Additionally, their documentation is significantly lacking - once you know how to do something in the platform, you find that it can probably do what you are looking for but many times you have to rely on your CSM to help get you that information (which they are normally great at\!) ----- ### "Vanilla is an excellent, easy to use but versatile forum software system" — 5.0/5 > **Paul** | *2018年6月1日* | コンピュータ・ゲーム | おすすめ評価：10.0/10 > > **良いポイント**: Vanilla software is incredibly easy to use but with lots of customisation available. It also features a variety of handy plugins to expand your forum capability further including the 'Mark as Troll' plugin which is hands down the best feature of any forum I have used. Managing categories and forum groups is a straightforward task and the features can easily be explained to new staff members so they can get up and running with the software without any lengthy training period. > > **改善点**: The only flaw I have experienced with Vanilla is in countering spam farms (Not bots). There is no option to enforce a captcha for posts which would help in some circumstances. However, Vanilla makes cleaning up spam very quick and easy and you can use user roles and forum settings to limit the impact spam can have on the forums, switching it from a problem to a mild inconvenience. > > Incredibly quick set up which was absolutely vital with the development speed of our company. We've been able to set up our new forum and get it fully customised within a very shot space of time. ----- ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/141384/vanilla?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/141384/vanilla) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ