--- description: Userbrainを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userbrainとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ユーザーエクスペリエンス (UX)](/directory/31036/ux/software) > [Userbrain](/software/141082/userbrain) # Userbrain Canonical: https://www.capterra.jp/software/141082/userbrain ページ：1 / 5\ 次へ: [次ページ](https://www.capterra.jp/software/141082/userbrain?page=2) > 頼りになるユーザー・テスト・ツールです。 > > 評価：88人のユーザーによる評価は**4.2/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Userbrainの対象ユーザー Eコマース・サイト、SaaS企業、スタートアップ企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.2/5** | 88 レビュー | | 使いやすさ | 4.5/5 | レビュー全体に基づく | | カスタマー・サポート | 4.5/5 | レビュー全体に基づく | | 価格の妥当性 | 4.3/5 | レビュー全体に基づく | | 機能 | 4.0/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Userbrain - **ロケーション**: Graz, オーストリア - **設立**: 2011 ## ビジネスコンテキスト - **価格プラン**: $0.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: スペイン語, ドイツ語, 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, オーストリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本 ## 機能 - Third-Party Integrations - アンケートおよびフィードバック - オーディエンス・ターゲティング - コラボレーションツール - プロトタイプ作成 - ユーザビリティ・テスト - ユーザーリサーチ分析 - ユーザー・ジャーニー - レポート／分析 - 動画レコーディング／文字起こし - 注釈 - 量的測定基準 ## 統合 (合計1件) - Google Analytics 360 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [ユーザーエクスペリエンス (UX)](https://www.capterra.jp/directory/31036/ux/software) ## 関連カテゴリー - [ユーザーエクスペリエンス (UX)](https://www.capterra.jp/directory/31036/ux/software) - [ユーザーテストツール](https://www.capterra.jp/directory/32295/user-testing/software) ## 代替製品 1. [UserWay Accessibility Widget](https://www.capterra.jp/software/218549/userway) — 4.9/5 (330 reviews) 2. [Adobe XD](https://www.capterra.jp/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Dovetail](https://www.capterra.jp/software/174077/dovetail) — 4.6/5 (97 reviews) 4. [Hotjar](https://www.capterra.jp/software/163516/hotjar) — 4.6/5 (541 reviews) 5. [Lucky Orange](https://www.capterra.jp/software/150695/lucky-orange) — 4.7/5 (260 reviews) ## レビュー ### "Cheap, quick and easy" — 4.0/5 > **Katie** | *2021年1月15日* | デザイン | おすすめ評価：7.0/10 > > **良いポイント**: The platform is lightweight enough to be fast and intuitive, but robust enough to allow for diversity of use cases and testing needs. > > **改善点**: The payment and subscription models are not always easy to understand. I've had a number of bad testers, but thankfully they have been reimbursed by customer support. > > You get what you pay for. It's not nearly as robust or polished as other user testing platforms, but for some quick results for smaller companies or startups, it's the perfect fit. ----- ### "Fast and affordable research recruitment" — 5.0/5 > **Ry** | *2022年1月17日* | デザイン | おすすめ評価：10.0/10 > > **良いポイント**: I'm a solo designer, so cost is the number one barrier for me while conducting user research. UserBrain is incredibly affordable, and I was blown away by how quickly my research request filled up and by how high quality the results were. I also really liked the video recordings and how easy it was to download and share them. > > **改善点**: There aren't many bells and whistles here. You essentially get a fast and cheap way to recruit users and view the session recordings. I wish there were some other useful things like transcription included, even if it was for an additional fee. > > Overall, as a first-time user I'm very happy with UserBrain and I will definitely be using the service again in the future. ----- ### "Company refused refund 5 minutes after credit card charge" — 1.0/5 > **Cory** | *2026年1月9日* | 小売 | おすすめ評価：0.0/10 > > **良いポイント**: Features are fine but we were not using the platform so I downgraded to the free plan 5 minutes after receiving the monthly email and requested a refund for the month that I would not be using their service. > > **改善点**: 5 minutes after I received a monthly charge, I reached out to the company to downgrade to the free version and request a refund. They refused to refund the charge and just quoted their "policy". I recommend that you consider alternatives to this company. > > Adequate but poor customer service. If they cannot be trusted to do the right thing for their customers, then they should not be trusted with the CRO of your website. ----- ### "Userbrain is great even if you are a small startup" — 5.0/5 > **Tuba** | *2020年2月24日* | Eラーニング | おすすめ評価：9.0/10 > > **良いポイント**: First of all I had to select software that could meet our financial requirements, something not costly, which has a pay as you go model or a monthly subscription, rather than a big annual plan which can be quite a problem with small startups. we had trialled some other software, some famous ones, but the annual plans and the lack of pay as you go model was the problem. I purchased some credits and started testing\! The second thing I really liked is the rapid help. With the first video, the prototype did not work and the customer support replied my questions right away. Wasn't really expecting that\! Thirdly, the test works well. The users were really clear, and speaking their minds. No problem with that part at all\! I can easily share the video with my designers, and take notes. As we are trying to move away from in office testing, I guess this software will be solving that problem easily. > > **改善点**: If only I could see the prototype in the background that would be great. Also, I am sure this is in their roadmap, but can we show the tasks step by step? > > I was not expecting it to be performing that well, to be honest. I am giving a 9 star out of 10, just because I could not see the prototype in the background when I am reviewing the test and also I cannot introduce the tasks to the user step by step. ----- ### "Guided User Tests" — 4.0/5 > **Kalki** | *2020年11月2日* | 不動産 | おすすめ評価：10.0/10 > > **良いポイント**: I love how lightweight getting a user test launched feels and how quickly I get responses. Its great value. > > **改善点**: Customer service team is not very responsive, but I guess you get what you pay for... its not really a problem since the service is so inexpensive. ----- ページ：1 / 5\ 次へ: [次ページ](https://www.capterra.jp/software/141082/userbrain?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/141082/userbrain) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ