---
description: ToucanTechを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ToucanTechとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [NPO会員管理ソフト](/directory/31515/nonprofit-crm/software) > [ToucanTech](/software/140805/toucantech)

# ToucanTech

Canonical: https://www.capterra.jp/software/140805/toucantech

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> コミュニティの管理と成長を実現するシンプルで手頃な価格のオールインワン・ソフトウェア。
> 
> 評価：151人のユーザーによる評価は**4.9/5**。**おすすめ度**で最高の評価。

-----

## 概要

### ToucanTechの対象ユーザー

統合されたCRMを備えた柔軟なWebサイトを必要とする学校、企業、協会、慈善団体を対象とするToucanTechソフトウェアには、プライベート・コミュニティ・フォーラムを立ち上げるオプションもあります。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.9/5** | 151 レビュー |
| 使いやすさ | 4.8/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.9/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.8/5 | レビュー全体に基づく |
| 機能 | 4.7/5 | レビュー全体に基づく |
| おすすめ率 | 100% | (10/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: ToucanTech
- **ロケーション**: London, 英国
- **設立**: 2014

## ビジネスコンテキスト

- **価格プラン**: $8,000.00
- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに208件

## 機能

- Webサイト管理
- アラート／通知
- イベント・スケジューリング
- イベント管理
- エンゲージメント追跡
- オンライン寄付
- キャンペーン管理
- コミュニティ管理
- コラボレーションツール
- コンテンツ公開オプション
- コンテンツ管理
- セルフサービスポータル
- ソーシャル・メディア統合
- タグ付け
- タスク管理
- テキスト編集
- テンプレートのカスタマイズ
- データの取得と転送
- ドキュメント管理
- ドナー管理
- フォーム管理
- ブランディングのカスタマイズ
- ボランティア管理
- メンバーシップ更新
- メンバーシップ管理
- メンバー・コミュニケーション
- メンバー・タイプ
- メンバー・ディレクトリ
- メンバー・データベース
- メール追跡
- モデレーション
- モバイルアプリ
- モバイル寄付
- レポートと統計
- ワークフロー管理
- 会費管理
- 候補者管理
- 宗教団体向け
- 寄付申込管理
- 寄付管理
- 小規模グループ管理
- 応募管理
- 情報ガバナンス
- 決済処理
- 発券
- 継続寄付
- 資金調達管理
- 連絡先データベース
- 連絡先管理
- 顧客データベース

... さらに29件の機能

## 統合 (合計17件)

- Apple Pay
- Freshchat
- GoCardless
- Google Cloud
- Google Pay
- Instagram
- Juicer
- LinkedIn for Business
- Meta for Business
- PayPal
- Stripe
- Stripe Billing
- Synergetic
- TASS
- Twitter/X

... さらに2件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [NPO会員管理ソフト](https://www.capterra.jp/directory/31515/nonprofit-crm/software)

## 関連カテゴリー

- [NPO会員管理ソフト](https://www.capterra.jp/directory/31515/nonprofit-crm/software)
- [卒業生管理システム](https://www.capterra.jp/directory/10039/alumni-management/software)
- [メール管理ソフト](https://www.capterra.jp/directory/30553/email-management/software)
- [学生エンゲージメントソフト](https://www.capterra.jp/directory/31577/student-engagement-platform/software)
- [イベント管理システム](https://www.capterra.jp/directory/20030/event-management/software)

## 代替製品

1. [Vaave](https://www.capterra.jp/software/142144/vaave) — 4.8/5 (411 reviews)
2. [Raklet](https://www.capterra.jp/software/148555/raklet) — 4.7/5 (93 reviews)
3. [Bitrix24](https://www.capterra.jp/software/113540/bitrix24) — 4.2/5 (1002 reviews)
4. [VeryConnect](https://www.capterra.jp/software/149825/veryconnect) — 4.9/5 (39 reviews)
5. [ProClass](https://www.capterra.jp/software/115868/proclass) — 4.4/5 (36 reviews)

## レビュー

### "Three years in with Toucantech and it just gets better and better" — 5.0/5

> **Roger** | *2023年3月20日* | 資金調達 | おすすめ評価：10.0/10
> 
> **良いポイント**: I like that you get to know the staff at Toucantech; and that they get to know you as well. This means we all better understand how to deal with problems.
> 
> **改善点**: Although "glitches" appear in the software from time to time, even this "down arrow issue" is usually dealt with speedily and efficiently. I assume rival software also can have these problems, so I prefer to work on the basis that Toucantech resolves them more quickly than its rivals.
> 
> For this review, I'd like instead to illustrate the answer to this question with how a specific problem was dealt with.Being new to using the fundraising module Toucantech was kind enough to "road test" what we had constructed to ensure it would work. This brought peace of mind.Then shortly afterwards, I felt confident to implement a further measure. This went horribly wrong. I was not sure if it was a problem with the software or something I had done.The team at Toucantech immediately responded to my urgent request for help. Following a 2-hour Zoom call, we worked out what I had done wrong, and Toucantech put it right so that it presented on the website as it was supposed to. (They were gracious enough to say that what I had done wrong could easily be done by other new users of their software, and so were going to improve the instructions for that part of the site.)At no time did I feel embarrassed for getting it wrong, and I was so grateful for their patience in putting things right as part and parcel of their normal, fantastic customer service.

-----

### "Building Stronger Communities with ToucanTech's Solutions" — 4.0/5

> **Philip** | *2024年9月25日* | 教育管理 | おすすめ評価：10.0/10
> 
> **良いポイント**: Technical support has been excellent and their flexibility and help with website evolution.
> 
> **改善点**: Getting to grips with the Database. This is probably more me than ToucanTech but I find the search filters difficult to use to create bespoke mailing lists.
> 
> Very positive, they are supportive of your initiatives and work with you on getting the most out the platform to suit your needs

-----

### "Good for medium sized organisations" — 3.0/5

> **Dominic** | *2021年3月24日* | 教育管理 | おすすめ評価：7.0/10
> 
> **良いポイント**: Record filter options + galleries interface
> 
> **改善点**: Design hub for newsletters is a bit clunky
> 
> Amazing customer service

-----

### "Toucan Tech Database, Website, Comms function and so much more\!" — 5.0/5

> **Amy** | *2024年8月2日* | 教育管理 | おすすめ評価：10.0/10
> 
> **良いポイント**: Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop.
> 
> **改善点**: As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first.
> 
> The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. &#10;I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. &#10;I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. &#10;I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring.

-----

### "A user-friendly one-stop solution for alumni communications, database, fundraising and website portal." — 5.0/5

> **Carol** | *2024年8月1日* | 教育管理 | おすすめ評価：10.0/10
> 
> **良いポイント**: ToucanTech has made a huge positive difference on the school’s alumni relations, particularly through the well-designed email templates and database.  The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience.  There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive.
> 
> **改善点**: I don’t have any negatives.  My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities.
> 
> ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers. I enjoy working with the helpful and knowledgeable support and data teams and would recommend Toucantech to anyone looking for a one-stop solution for alumni communications, database management, fundraising and dedicated alumni website portal.

-----

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## リンク

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