キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

TouchBistroとは?

TouchBistroは、レストランの運営を容易にするオールインワンのPOSおよびレストラン管理システムです。TouchBistroは、レストラン業界のユニークなニーズを満たすために構築されており、高速で信頼性が高く、使いやすいです。また、レストラン経営者が売上を伸ばし、優れた顧客体験を提供し、時間と費用を節約するために必要なすべての機能を備えています。画期的なレストランのテクノロジーと、カスタマー・サポートおよび成功への献身を組み合わせることで、TouchBistroは世界中で29,000店以上のレストランを支援してきました。

TouchBistroの対象ユーザー

TouchBistro POSは、コスト削減、効率性の向上、顧客体験の向上を目指すフルサービスまたはクイックサービスのレストランに最適です。

TouchBistroソフトウェア - 1
TouchBistroソフトウェア - 2
TouchBistroソフトウェア - 3
TouchBistroソフトウェア - 4
TouchBistroソフトウェア - 5

TouchBistroをご存知でしょうか? 別の人気製品との比較

TouchBistro

TouchBistro

3.9 (396)
$69.00
無料バージョン
無料トライアル
64
18
4.1 (396)
3.5 (396)
3.5 (396)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
$69.00
無料バージョン
無料トライアル
75
44
4.3 (515)
3.9 (515)
3.7 (515)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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TouchBistroの評判・レビュー

評価ポイント

総合評価
3.9
使いやすさ
4.1
カスタマーサービス
3.5
機能
3.8
価格の妥当性
3.5

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
paul
paul
アメリカ
認証済みLinkedInユーザー
使用期間: 6~12か月
投稿経路
ソース:GetApp

For iPad soulution for busy restaurants, this is your answer!

5.0 8 年前

製品を使ってみた感想: I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta

良いポイント:

Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.

改善してほしい点:

No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.

BRENT
カナダのOperations Manager
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Slick, powerful & user-friendly in a small package

5.0 5 年前

製品を使ってみた感想: This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!

良いポイント:

The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.

改善してほしい点:

The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.

Daniel
カナダのOperator
ホスピタリティ, 11~50人規模の会社
使用期間: 1年以上
投稿経路

The Worst Company!

1.0 2 か月前 新着

良いポイント:

I have nothing positive to say, their product is substandard, but their customer service is the absolute worst I have ever experienced!

改善してほしい点:

shady business practices from the start! Aggressive sales pitch, we brought in the system on a trial basis, told we could cancel at any time. Wanted to test it out first with our staff, do some training, see if it was right for us; wouldn't let us do anything without being fully on board. Tried the system for a bit, quite underwhelming, decided to go back to our former POS, asked to cancel. Was told that someone would be in touch with me, and then they have ignored all attempts to communicate, and have billed me for 2 months after the cancellation! I am currently waiting on my Credit Card company fraud department to hopefully resolve it, or I will have to cancel that card so that these scammers can not continue to steal from me!!!

TouchBistroからの返信

2 か月前

Hi Daniel, we are very sorry to hear about your negative experience with TouchBistro. Our goal is to provide excellent products and customer service. Please contact us directly at [email protected] so we can address your concerns. We appreciate your feedback and are committed to making this right.

Emily
アメリカのDirector of Operations
ホスピタリティ, 11~50人規模の会社
使用期間: 2年以上
投稿経路

TouchBistro for Resorts

5.0 11 か月前

製品を使ってみた感想: Overall - we've found TouchBistro to be the most robust, yet easy to use program on the market. While other POS might be simpler, TB fulfills more functions than most, while still be easy to navigate.

良いポイント:

We love TouchBistro to manage room charges and the mass amount of listed items that we sell from our fine dining restaurant to our gift shop.

改善してほしい点:

One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed. It's often something that can't be fixed in house and that's down time we can't afford to lose.

TouchBistroからの返信

11 か月前

Hi Emily, thank you for the kind words! We're glad to see that TouchBistro has had a positive impact at your venue. -Carly

Ashley
アメリカのOwner
飲食店, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Fair value for the price

4.0 3 年前

製品を使ってみた感想: It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.

良いポイント:

The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.

改善してほしい点:

The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.

TouchBistroからの返信

3 年前

Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team