キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
TouchBistroとは？
TouchBistroは、レストランの運営を容易にするオールインワンのPOSおよびレストラン管理システムです。TouchBistroは、レストラン業界のユニークなニーズを満たすために構築されており、高速で信頼性が高く、使いやすいです。また、レストラン経営者が売上を伸ばし、優れた顧客体験を提供し、時間と費用を節約するために必要なすべての機能を備えています。画期的なレストランのテクノロジーと、カスタマー・サポートおよび成功への献身を組み合わせることで、TouchBistroは世界中で29,000店以上のレストランを支援してきました。
TouchBistroの対象ユーザー
TouchBistro POSは、コスト削減、効率性の向上、顧客体験の向上を目指すフルサービスまたはクイックサービスのレストランに最適です。
TouchBistroをご存知でしょうか？
別の人気製品との比較
TouchBistro
TouchBistroの他のおすすめ代替製品
TouchBistroの評判・レビュー
For iPad soulution for busy restaurants, this is your answer!
製品を使ってみた感想：
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta
良いポイント:
Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.
改善してほしい点:
No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.
Excellent POS system
製品を使ってみた感想： Touch bistro has been a vital part of my business. It was easy to set up my menu and any modifiers, which is important for not missing things on an order. Getting daily, monthly or even yearly reports is very easy. The software is easy to use, so you don’t have to be tech savvy to understand how to use it. When you link your payment terminal with the system it is only a push of a button and the customer can use the terminal. There is no change of discrepancy between the register and terminal. Overall it is a great system and I have had no issues with it in the almost 3 years I have been using it!
良いポイント:
I love that it is so easy to navigate through my menu. Payment options are made simple and easy for the employees and customers. You don’t need to be tech savvy to understand how the program works so it’s great for all age employees.
改善してほしい点:
Sometimes it takes a while to reach support
TouchBistroからの返信
2 年前
April, it's been a pleasure working with your business for the past 3 years! Thank you for sharing. -Carly
STAY AWAY FROM TOUCHBISTRO!
製品を使ってみた感想： Horrible. I seriously don't understand how this company gets ANY positive reviews. Reports are difficult to interpret. Tax calculations are inaccurate - which is a HUGE liability. Processing fees are volatile. Tech support (while they are nice on the phone) takes a VERY long time. For us to spend hours on the phone with tech support weekly is not out of the ordinary.
良いポイント:
The low cost is NOT worth the headaches. Talk about "buyers remorse". We are counting the days for our contract to end so we can go to a competent company.
改善してほしい点:
Where to begin? We literally have pages of complaints about this system.
TouchBistroからの返信
昨年
Hi Robert, thank you for sharing this feedback. We’d very much appreciate the opportunity to discuss your experience further. If you’re open to it, please reach out to [email protected] with your account name and we’ll be in touch from there. We look forward to hearing from you.
Great for restaurants and restaurant reporting.
製品を使ってみた感想： Great. "Callback" feature for customer support is invalueable.
良いポイント:
Ease of use for FOH, timekeeping for staff, reporting for administration
改善してほしい点:
Lack of integrated payment options. Only Chase and Moneris are the only options in Canada.
TouchBistroからの返信
2 年前
Thank you for the kind sentiments, Cam! -Carly
Fair review
製品を使ってみた感想： This is the first POS system that we had where we have nothing but problems. They do not listen to customer feedback, and I would not want to recommend this POS system to anyone. I was contracted with them for one year and when I called to cancel, they told me that the canceled is automatically renewed and I have to pay additional charges for cancellation. I agreed to pay the amount because I do not want to deal with them in the future.
良いポイント:
I wish there is something I would’ve liked
改善してほしい点:
Nothing. Lack of support and inconvenience
TouchBistroからの返信
昨年
Hi Anu, we’d love the opportunity to discuss your feedback further to help us better understand where we have room to improve. If you’re open to it, please reach out to [email protected] with your account name and we’ll be in touch from there. We look forward to hearing from you.
