---
description: TouchBistroを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TouchBistroとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [飲食店 POSシステム](/directory/30603/restaurant-pos/software) > [TouchBistro](/software/140677/touchbistro)

# TouchBistro

Canonical: https://www.capterra.jp/software/140677/touchbistro

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次へ: [次ページ](https://www.capterra.jp/software/140677/touchbistro?page=2)

> TouchBistroは、時間と費用を節約する一方で、レストランの運営を容易にするオールインワンのPOSおよびレストラン管理システムです。
> 
> 評価：414人のユーザーによる評価は**3.8/5**。**おすすめ度**で最高の評価。

-----

## 概要

### TouchBistroの対象ユーザー

TouchBistro POSは、コスト削減、効率性の向上、顧客体験の向上を目指すフルサービスまたはクイックサービスのレストランに最適です。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **3.8/5** | 414 レビュー |
| 使いやすさ | 4.0/5 | レビュー全体に基づく |
| カスタマー・サポート | 3.4/5 | レビュー全体に基づく |
| 価格の妥当性 | 3.3/5 | レビュー全体に基づく |
| 機能 | 3.7/5 | レビュー全体に基づく |
| おすすめ率 | 60% | (6/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: TouchBistro
- **ロケーション**: Toronto, カナダ
- **設立**: 2011

## ビジネスコンテキスト

- **価格プラン**: $69.00
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, カナダ

## 機能

- Kitchen/Menu Management
- アクセス制御・許可
- アラート／通知
- オンライン決済
- オンライン注文
- ギフトカード管理
- ヒント管理
- モバイル・アクセス
- レストラン向けPOSシステム
- レポートと統計
- レポート／分析
- ロイヤリティプログラム
- 予約管理
- 個別チェック
- 割引管理
- 受注
- 在庫管理
- 在庫管理
- 従業員管理
- 注文管理
- 現金管理
- 経理統合
- 表管理
- 請求、インボイス
- 販売レポート
- 販売時点情報管理 (POS)
- 返却管理
- 配達管理
- 電子決済
- 領収書管理
- 顧客アカウント

## 統合 (合計17件)

- 7shifts
- Craftable
- Deliverect
- EVO Payments
- MarginEdge
- Marketman
- Optimum Control
- Ordermark
- PayPal
- Push Operations
- QuickBooks Online Advanced
- Sage Intacct
- Square Point of Sale
- Square for Retail
- WISK.ai

... さらに2件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software)

## 関連カテゴリー

- [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software)
- [レストラン管理ソフト](https://www.capterra.jp/directory/20026/restaurant-management/software)
- [バー用POSシステム](https://www.capterra.jp/directory/30897/bar-pos/software)
- [iPad用POS](https://www.capterra.jp/directory/30915/ipad-pos/software)
- [フードデリバリーシステム](https://www.capterra.jp/directory/30861/food-delivery/software)

## 代替製品

1. [Toast POS](https://www.capterra.jp/software/136301/toast-pos) — 4.1/5 (554 reviews)
2. [Lavu](https://www.capterra.jp/software/118828/lavu) — 4.2/5 (259 reviews)
3. [SpotOn](https://www.capterra.jp/software/197473/spoton-restaurant) — 4.2/5 (371 reviews)
4. [Epos Now](https://www.capterra.jp/software/152638/epos-now) — 3.8/5 (727 reviews)
5. [Clover](https://www.capterra.jp/software/166759/clover) — 3.8/5 (580 reviews)

## レビュー

### "Bang for your buck" — 4.0/5

> **Stephane** | *2023年2月10日* | ホスピタリティ | おすすめ評価：8.0/10
> 
> **良いポイント**: Can't beat the price. user friendly. menu management is a breeze.
> 
> **改善点**: For larger organizations integration with other software needs to be easier. reports could be better. seperating reports by time periods is a problem
> 
> The support team was on top of installation and on-boarding. the owner was present.

-----

### "TouchBistro for Resorts" — 5.0/5

> **Emily** | *2023年8月18日* | ホスピタリティ | おすすめ評価：8.0/10
> 
> **良いポイント**: We love TouchBistro to manage room charges and the mass amount of listed items that we sell from our fine dining restaurant to our gift shop.
> 
> **改善点**: One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed. It's often something that can't be fixed in house and that's down time we can't afford to lose.
> 
> Overall - we've found TouchBistro to be the most robust, yet easy to use program on the market. While other POS might be simpler, TB fulfills more functions than most, while still be easy to navigate.

-----

### "Not recommended for full-service restaurant" — 1.0/5

> **Cindy** | *2025年5月27日* | 飲食店 | おすすめ評価：0.0/10
> 
> **良いポイント**: TouchBistro is iPad based and almost all-wireless system. It's very convenient to walk around with the POS system.
> 
> **改善点**: Customer Service is the worst I have ever encountered in any setting or in any industry.  No response or resolution to most problems.
> 
> Poor customer service from the beginning. Mislead by sales rep. Inadequate training through Zoom. Missing/Unusable equipment. Calls not returned; advised to use email but no response to those either.

-----

### "Owner operator" — 5.0/5

> **Bellal** | *2026年1月13日* | 飲食店 | おすすめ評価：3.0/10
> 
> **良いポイント**: I really like their customer support. They always have the right answers for me and I like how easy their system is to work.
> 
> **改善点**: I feel like they give you too much information even though a lot of information is good a lot of it is also nonsense
> 
> Overall, I like Touch Bistro because it is user friendly, and the customer support makes it very easy to use.

-----

### "DO NOT PUT YOURSELF THROUGH THE STRESS" — 1.0/5

> **Mckayla** | *2025年4月9日* | ホスピタリティ | おすすめ評価：0.0/10
> 
> **良いポイント**: 6 months of on boarding with nothing but confusion and frustration. None stop calls and harassment about things that went important to the point of me having to block the rep and request a new one. We’ve lost thousands of dollars over the months of waiting to have it started. They say they handle EVERYTHING AND PROMISE THE WORLD . What they mean by that is you better like learning over zoom and be prepared to wire and do everything yourself over video.
> 
> **改善点**: TERRIBLE EXPERIENCE. There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first
> 
> ABSOLUTELY TRASH Do. not. Do. It. 

Unless you want to poke your own eyeballs out with frustration

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