キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

HubSpot Sales Hubとは?

セールス・エンゲージメント・ツール、構成、価格、見積もり (CPQ) 機能、および成長し続けるチームのための堅牢なセールス分析とレポート機能を備えた強力で使いやすいセールス顧客関係管理 (CRM) であるSales Hubでセールス・プロセスを強化することができます。Sales Hubは、顧客データ、ツール、およびチームを1つの一元的なレコードのシステムに統合できる優れたHubSpot CRMプラットフォーム上に構築されています。対象が戦略、サービス、またはソフトウェアであるかにかかわらず、HubSpotには、より優れた成長に必要なすべての機能が揃っています。

HubSpot Sales Hubの対象ユーザー

120カ国を超える国々の10万以上のユーザーが、HubSpotのソフトウェア、サービス、およびサポートを使用して、顧客を惹きつけ、エンゲージし、満足度を向上させる方法を刷新しています。

動作環境

クラウドベース
オンプレミス

企業情報

  • HubSpot
  • 所在地:Cambridge (アメリカ)
  • 2012年設立

HubSpot Sales Hub のサポート

  • 電話サポート
  • 24時間対応(オペレータ)
  • チャット対応有

利用可能な国

アイルランド, アメリカ合衆国, イギリス, オランダ, オーストラリア 他19つ

言語

スペイン語, ドイツ語, フランス語, ポルトガル語, 日本語 他1つ

HubSpot Sales Hubの料金プラン

最安値プラン:

$20.00/月
  • 無料トライアルあり
  • 無料プランあり

HubSpot Sales Hubには無料プランがあり、無料トライアルも提供されています。 HubSpot Sales Hubの有料プランは$20.00/月から利用できます。

企業情報

  • HubSpot
  • 所在地:Cambridge (アメリカ)
  • 2012年設立

HubSpot Sales Hub のサポート

  • 電話サポート
  • 24時間対応(オペレータ)
  • チャット対応有

利用可能な国

アイルランド, アメリカ合衆国, イギリス, オランダ, オーストラリア 他19つ

言語

スペイン語, ドイツ語, フランス語, ポルトガル語, 日本語 他1つ

HubSpot Sales Hubの動画と画像

HubSpot Sales Hubソフトウェア - 1
HubSpot Sales Hubソフトウェア - 2
HubSpot Sales Hubソフトウェア - 3
HubSpot Sales Hubソフトウェア - 4
HubSpot Sales Hubソフトウェア - 5
もう6件表示する
HubSpot Sales Hubの動画
HubSpot Sales Hubソフトウェア - 1
HubSpot Sales Hubソフトウェア - 2
HubSpot Sales Hubソフトウェア - 3
HubSpot Sales Hubソフトウェア - 4
HubSpot Sales Hubソフトウェア - 5

HubSpot Sales Hubの機能や特徴

  • AI/機械学習
  • CRM
  • IVR
  • Lead Scoring
  • Real-Time Notifications
  • Third-Party Integrations
  • アクティビティ・ダッシュボード
  • アポイントメントのスケジューリング
  • アラート/通知
  • インタラクション追跡
  • オポチュニティ管理
  • カレンダー管理
  • キャンペーン管理
  • クリック追跡
  • コールセンター運営
  • タスク管理
  • ダッシュボード
  • データのインポート/エクスポート
  • ドキュメント・ストレージ
  • ドキュメント管理
  • ドラッグ・アンド・ドロップ
  • パイプライン管理
  • パフォーマンス測定基準
  • ビジネスプロセスの自動化
  • フィールドのカスタマイズ
  • ミーティング管理
  • メール・テンプレート
  • メール・マーケティング
  • メール管理
  • メール追跡
  • リード・キャプチャ
  • リード生成
  • リード管理
  • リード資格
  • レポートと統計
  • レポートのカスタマイズ
  • レポート/分析
  • ワークフロー構成
  • ワークフロー管理
  • 事業予測
  • 優先順位付け
  • 営業チーム/組織向け
  • 営業パイプライン管理
  • 営業活動管理
  • 検索/フィルター
  • 自動着信分配
  • 販売レポート
  • 連絡先管理
  • 顧客データベース

HubSpot Sales Hubの競合SaaS製品

業界トップクラスのカスタマー・サービス・プラットフォームは、革新的なツールと統合されたデータでサービス従業員を強化します。
データに基づくデジタル・マーケティングで、生涯にわたる顧客関係を築くことができます。
Insightly CRMは、顧客データを一元化して管理するための柔軟で使いやすく、かつ強力なCRMを必要とする成長中のチーム向けです。
PC、モバイル、タブレットのどこからでもリアルタイムにスプレッドシートの作成、編集、共有を行えるようにする、オンラインのスプレッドシート用マーケティングツールです。
月額$7.50 (最初の3か月) から利用できる簡単な請求書作成および会計ソリューション。2,400万人のユーザーがすでにFreshBooksを使用しています。
SmartsuppはWebサイト向けに作成された動画の録画が可能な無料のライブ・チャットです。
HubSpot CRMには、リードや顧客とのより良い関係を組織化、追跡、構築するために必要なものが揃っています。 HubSpot CRMの製品詳細
Freshsalesには、さまざまな機能と非常に直感的なUIが備わっているため、業務を行う際に複数のツールを使い分ける必要はありません。
財務、顧客関係、サプライチェーン・プロセスを自動化する統合ビジネス管理ソリューションです。

HubSpot Sales Hubの評判・レビュー

評価ポイント

総合評価
4.5
使いやすさ
4.4
カスタマーサービス
4.4
機能
4.4
価格の妥当性
4.2

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Elizabeth
Elizabeth
Senior Solutions Consultant
認証済みLinkedInユーザー
病院、ヘルスケア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

My Favorite CRM

4.0 3 年前
動画プレイヤーで日本語字幕を表示できます
Pedro
Pedro
ポルトガルのMarketing & Growth Ops
認証済みLinkedInユーザー
インターネット, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Best CRM for Startups

5.0 昨年

製品を使ってみた感想: As a marketing person, this is the best CRM to use.

良いポイント:

If you are a Startup, hugely recommend using Hubspot.It is a 100% customizable software to your liking without needing third party intervention. You can do everything In House, unlike Salesforce.Using custom Pipelines, properties and workflows, you can really go deeper with your enablement for the pipelines.

改善してほしい点:

It could be better in terms of forecasting. That's a thing Salesforce does very well and Hubspot lacks in that department.

検討した類似製品: Salesforce Sales Cloud

HubSpot Sales Hubに切りかえた理由: Salesforce is too expensive and also it's not as customizable as hubspot

Katie
英国のCo-owner
小売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Reasonably-priced and dependable CRM solution for our clothing business

5.0 昨年

製品を使ってみた感想: Hubspot has been a huge boon for our sales side. We usually only get two or three hundred contacts a month, and it works great and is reasonably priced for that scale. It gives you the ability to benefit from stuff like pipeline management, automated workflows, and sales sequences which add up to dozens of hours saved each month which has more than justified its costs for us. I'd definitely recommend Hubspot if you're looking to systematize your sales operations and manage everything all form one place.

良いポイント:

1. The automation capabilities are out of this world. We've set up workflows for initial emails, follow ups, stage movements, task updates, you name it. It saves you endless hours from having to do everything manually. 2. The pricing tiers for small businesses are a lot higher than the other tools we tried. You can still fully enjoy its benefits without having to pay a lot more than we were ready to.

改善してほしい点:

It would be good to have some of the integrations improved more. We use the Surveymonkey integration to collect feedback but it can only collect and log responses from surveys, we'd als love to be able to send data to HS automatically from the submission tables.

検討した類似製品: Less Annoying CRMZoho CRMPipedrive

HubSpot Sales Hubに切りかえた理由: Hubspot had a lot more advanced features especially in terms of CRM-level stuff like a wider range of properties available and better pipeline customization options. And the pricing was also pretty reasonable compared to the other options.

Courtney
ドイツのOffice Manager
教育管理, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Useful lead management

3.0 昨年

製品を使ってみた感想: Overall we are happy with HubSpot Sales Hub as it works much more efficiently than the system we used before.

良いポイント:

HubSpot data automatically sends to our platform so we are notified of updates right away.

改善してほしい点:

Searching for leads and finding notes on specific leads is difficult to find.

William
アメリカのBDR
経理, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Great tool for sales teams

5.0 2 か月前

製品を使ってみた感想: Overall, HubSpot has been easy to learn (Gen Z salesperson) and adjust to the needs of our team. The community and updates help smooth out what rough edges there are for such a big tool.

良いポイント:

It's simple and powerful. If you want to use it in a basic CRM way, it can do that. However it also has the capability for great reporting, email sequences, automation, and looping in others.

改善してほしい点:

New updates can be hard to keep up with. A lot of time reporting is best when you use Hubspot the way they designed it. For example with Lead reporting, the functionality was clunky originally so my team built a different workflow. Now they've improved it, so I have to relearn and somewhat redesign our HS.

Aaron
アメリカのCSMO
金融サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

HubSpot is a Great Partner

5.0 昨年

製品を使ってみた感想: I'm very pleased and am perpetually promoting the platform to other company owners.

良いポイント:

Ease of use, tons of support materials, the HubSpot team reaches out proactively to see if you are utilizing the product to it's fullest (hint - you're not. I don't care how much time you put into optimization - this is a super feature-rich product and it's hard to use everything).

改善してほしい点:

I don't like that I don't have either the time to really dedicate myself to optimizing the tools or the staff to assign that project. It drives me nuts that there are so many aspects of the software I don't have time to fully understand even though they provide TONS of materials to help.

Fernando
Fernando
ブラジルのHead Of Customer Experience
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

SalesHub is the must tool for companies looking to centralise their customer journey and scale

4.0 昨年

製品を使ってみた感想: We migrated from Pipedrive, RD Station, Intercom and Asknicely to keep the entire lead/customer history/journey in just one tool and Hubspot is awesome for providing adding a lot of value to the company.

良いポイント:

Easy to useUX/UI is greatCustomer support and community helps a lot on day by day doubts and problemsAll leads/customers history/journey in just one system

改善してほしい点:

Can be improved with AI to provide more valuable insights Lacks of native integrations (no paid add-ons) with tools that almost every company uses like Whatsapp, LinkedInData analysis could go far to more complex data analytics, dashboards and insights

検討した類似製品: Salesforce Sales Cloud

HubSpot Sales Hubに決めた理由: Hubspot is capable of concentrating different datas from different features if you combine more modules so we replaced 3 ou 4 tools to Hubspot and our data was centralised there making it easier to understand and improve customer journey

切り替える前の製品: Pipedrive

HubSpot Sales Hubに切りかえた理由: Hubspot is cheaper, more modern and easier to use

Walter
アメリカのDirector of Sales
情報技術、情報サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

I personally think this is one of the best CRMs.

5.0 昨年

製品を使ってみた感想: I love it!

良いポイント:

Hands down best CRM for startups for any business. HubSpot offers a lot of features and is very easy to learn quickly and start selling without having to slow down your sales process.

改善してほしい点:

The biggest drawback is cost. It could become expensive to add other features.

検討した類似製品: PipedriveSalesforce Sales Cloudmonday.com

HubSpot Sales Hubに切りかえた理由: We were able to test it out free with two users to see if it was a fit for us. The ease of use and in the beginning it was the right call for us.

David
アメリカのCSM
通信, 201~500人規模の会社
使用期間: 2年以上
投稿経路

More Flexible, Versatile and Cost Effective CRM

5.0 2 年前

製品を使ってみた感想: I think this is an awesome crm, especially for smb sales.

良いポイント:

HubSpot pretty much does everything, it's like salesloft and salesforce in one. All the features for contacting leads, customers and making tasks and tracking mission critical business info is great.

改善してほしい点:

The reporting and forecasting features might not be the best compares to other options, but we didn't get too far into the weeds here.

検討した類似製品: Salesforce Sales Cloud

HubSpot Sales Hubに切りかえた理由: Hubspot was more cost effective and flexible compared to the top alternative(s).

Craig
アメリカのChief Marketing Officer and Chief Administrative Officer
金融サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Hubspot is your only choice

5.0 2 年前

製品を使ってみた感想: It is the easiest to use and most robust product in the marketplace. Porting to it from Salesforce was like having a weight removed from my chest. No more consultants or programmers required to effectively run my business. If i need something done, I can 99% of the time make it happen myself. If not, Hubspot support is super helpful and responsive.

良いポイント:

Hubspot outperforms everyone else in the marketplace based in ease-of-use and ability to customize.

改善してほしい点:

Honestly, I don't think there is anything to complain about.

Trevor
アメリカのLogistics Sales Respresentative
物流、サプライチェーン, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Good CRM, Good support team

4.0 2 年前

製品を使ってみた感想: Overall, happy with Hubspot. We can interact with each other within the CRM as to not step on each others toes. We came from a different CRM and it turned out to be a great choice.

良いポイント:

I like the ease of the program. It helps me stay on track, I love the daily sales task reminders. The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my business email. Lots of good attributes to keep a sales person on task.

改善してほしい点:

It can be a little confusing at times when setting a sales flow. There are a lot of steps not required in my industry so they can kind of get jumbled, and dont always relate to the steps that I need to take for freight allocation with new customers.

Jaret
アメリカのSales Executive
マーケティング、広告, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Great Product

5.0 2 年前

製品を使ってみた感想: Hubspot really gave our team a structured way of keeping our deals organized, and gave our leadership team a 30,000 level view of the deals that are in the pipeline. Concrete steps lead to concrete results.

良いポイント:

I like many things about hubspot. One of them is being able to schedule email outreach days and sometimes weeks in advance gives a lot of time back for the rest of the week.The reporting and analytics are also great because i have an easy way to track outreach numbers and the deals that are in the pipeline with their associated progress

改善してほしい点:

One of my teammates schedules his email outreach, but has been experiencing issues with the emails actually going out.

検討した類似製品: Salesforce Sales Cloud

HubSpot Sales Hubに切りかえた理由: Salesforce is built on plug-ins, so you will need to get other products that can integrate. Hubspot is a one-stop shop tool.

Matt
アメリカのSr. Director, Sales Engineering
法律サービス, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

HubSpot Fits Most Organizations

5.0 2 年前

製品を使ってみた感想: From the sales process, to onboarding, to continued support and assistance - HubSpot has been excellent!

良いポイント:

Many CRMs available, including SalesForce, are huge and complex. Most of the features are never implemented or require a tremendous amount of custom development to work for your organization/workflow. HubSpot provides what is needed with a lot of flexibility to customize it to your needs without requiring a huge development investment. Plus, it's just easier to use overall. Pricing is 1/3 of what we paid with SalesForce, and we have gained more efficiency because we are now using the same product as our marketing team. Information flows naturally between Marketing Hub and Sales Hub, providing better visibility and collaboration between the departments.

改善してほしい点:

Nothing. It's a great tool that has been an excellent investment for us.

Garlasco
アメリカのDigital Marketer
健康、ウェルネス、フィットネス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Creative Approach for Sales Support

5.0 11 か月前

製品を使ってみた感想: The experience with HubSpot Sales remains helpful, and we increase our sales volume due to the assistance offered by the software.

良いポイント:

The software issues an excellent CRM, which is interconnected with a sustainable sales intelligence platform.

改善してほしい点:

The competent lead managing approach helps companies manage all the relationships in a company.

Bolortuya
カナダのBusiness Operations Manager
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

HubSpot review

5.0 昨年

良いポイント:

HubSpot Sales is truly a hub for all sales from leads to closing a deal. It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy tracking and pulling relevant data. Also, we can create various sales reports to track KPI's.

改善してほしい点:

HubSpot can be expensive if you buy all the different accesses and if you have a large team, seats can get more and more expensive.

Cristiano
アメリカのAccount Manager
建設, 2~10人規模の会社
使用期間: 2年以上
投稿経路

The best option for CRM SOFTWARE

5.0 昨年

製品を使ってみた感想: In my case, it is like this when you don’t have any ability with CRM you can learn very very fast and how to develop a system for your company.

良いポイント:

It is great because you have a clear vision about. What are you gonna do and it is easy-going to handle!

改善してほしい点:

It is like a one stop shop place!When you don’t have any background with CRM they have a good options for you to develop at whatever you want.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Great Tool for Start-ups and SMEs

5.0 昨年

良いポイント:

Even in the free version the benefit you can generate with this tool is immense.

改善してほしい点:

The list building and mailing functions are a little bit tricky. You need some time to become familiar with it.

Winston
カナダのFounder
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Very powerful tool

4.0 昨年

製品を使ってみた感想: Overall experience has been great even though the initial learning is somewhat challening.

良いポイント:

A lot of features in HubSpot, very powerful tool. Sometimes a little too intimidating to use because it includes a lot of functionalities we don't know how to use (and continue to learn).

改善してほしい点:

Slightly expensive tool even though it's still less than Salesforce. Onboarding process can take a bit of time of its complexity.

検討した類似製品: Google Forms

Leon
アメリカのDounder
マーケティング、広告, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Helps me close business

4.0 2 年前

製品を使ってみた感想: It works welll!

良いポイント:

Hubspot has been helpful in tracking leads, new business & scheduling appointments

改善してほしい点:

Some features are cumbersome & not needed

Ambar
Ambar
インドのSEO Team Lead
認証済みLinkedInユーザー
アウトソーシング、オフショア, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Excellent And All In One Sales Management Tool

5.0 2 年前

製品を使ってみた感想: Overall experience with Hubspot is really Awesome. It helped us a lot with sales management. Great tool!

良いポイント:

- Simple to use- member contact information- and email scheduling

改善してほしい点:

There is no negative feedback or cons, but I want to give one piece of feedback, sometimes lagging in Building emails from HTML. please look into this on priority.

Brus
Brus
アメリカのHead of Marketing Business Development
認証済みLinkedInユーザー
不動産, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Hubspot sales, sales process automation

4.0 2 年前

製品を使ってみた感想: One of the best tools in HubSpot Sales is the insights we get about customer behavior. This has allowed us to adjust our strategies and tactics to ensure that we are offering the right value to each potential customer.

良いポイント:

As a user of HubSpot Sales, and of other HubSpot products for many years now, I can say that it has a variety of tools. First of all, automating repetitive sales activities has been helpful to me and my team. We no longer have to worry about performing tedious, manual tasks, allowing us to focus on more important and valuable tasks.Plus, tracking and managing leads, contacts, opportunities, and activities is much easier with the HubSpot Sales platform. We no longer have to deal with a large amount of information and scattered data, everything is centralized and easy to access.

改善してほしい点:

The learning curve if you are not from the Hubspot ecosystem is somewhat long, the adaptation process for new users could be tedious in my experience. Another point that I don't like is that the emails sent to the clients don't look the same as they do in the templates.

Nana Kwame
ガーナのTeaching Assistant
教育管理, 201~500人規模の会社
使用期間: 2年以上
投稿経路

What HubSpot Sales Hub can do for you

4.0 2 年前

製品を使ってみた感想: We've have used if for a couple months now and I can boldly say our clients have the best customer support.

良いポイント:

It is pretty seamless to use if you have used a similar CRM or Sales management platform before.

改善してほしい点:

HubSpot is okay, just that compared to other CRM platforms, their email capabilities fall a little bit short.

Daniel
カナダのCase Manager
保険, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Sales track at its finest

5.0 2 年前

製品を使ってみた感想: I love the features and has tremendously helped me monitor all my transactions and increased my productivity.

良いポイント:

I like how Hub Spot is organized with the ability to call and make comments to ensure all pertinent information are visible.

改善してほしい点:

It would be better if aesthetically the layout out would be more appealing just for it be visually attractive to the user.

Dorcas
Dorcas
トーゴのCustomer support agent
認証済みLinkedInユーザー
消費者サービス, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

The Best CRM software for all types of society

5.0 2 年前

製品を使ってみた感想: With hubspot sales hub, I used to send email to clients about our new campaign. And I created a landing page for this specific campaign.

良いポイント:

The free fontionnalities help small business to grow.

改善してほしい点:

Really, I like all features of hubspot sales hub cause it cover the necessary to touch or sell a service or product to a client.

Sadia Gohar
英国のSales and Marketing Specialist
薬品, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Great sales CRM

4.0 2 年前

製品を使ってみた感想: It is no doubt one stop for all sales teams. Great tool which doesn't need too much of training for sales team to be able to start using it. We have loved it and it has the best integrations with other essential tools.

良いポイント:

It is a perfect sales CRM. Does everything that one sales team need.1. Great for building sequences for emails automation2. Great at bulk email sending3. Offers best pipeline management4. Decent at reporting and forecasting5. Great UX

改善してほしい点:

1. It is very expensive for a sales CRM2. Customer support is poor

Bhushan
インドのMarketing Communication
化学, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

Popular tool for sales journey management

4.0 2 年前

製品を使ってみた感想: a sales software that helps businesses to manage and grow their sales activities. It provides features such as email tracking, lead management, and deal management to help sales teams streamline their work and close more deals. The platform integrates with other HubSpot tools, such as Marketing and Service Hub, to provide a seamless experience for businesses using the full HubSpot platform.

良いポイント:

This suite of sales software tools designed to help businesses streamline and optimize their sales processes. It includes features such as email tracking, lead management, meetings scheduling, and integrations with other sales tools. The goal of HubSpot Sales Hub is to help sales teams close more deals by providing them with the tools they need to be more productive and efficient.

改善してほしい点:

communications emails not being delivered or are marked as spam

検討した類似製品: Salesforce Sales Cloud

HubSpot Sales Hubに切りかえた理由: Pricing and major acceptance by the industry