キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Yextとは？
Yextは、検索をサービス化したホスト型プラットフォームです。消費者が求める答えをどこでも得られるよう、企業がスムーズなデジタル体験を構築する支援をします。
プラットフォームの基盤にあるのはKnowledge Graphです。ビジネスに関する非常に重要な情報をすべて保存する頭脳のようなデータベースです。これにより企業は、250以上の統合全体にわたり業界パートナーと一体となって、消費者の求める答えを届けることができます。信頼するツールを使って、自社のデータを管理し、消費者の質問の意図を把握することができます。
Yextの対象ユーザー
あらゆる業界の、あらゆる規模の国内および国際企業向け。Yextは、中小企業、企業ビジネス、販売パートナーを支援しています。
Yextをご存知でしょうか？
別の人気製品との比較
Yext
Yextの他のおすすめ代替製品
Yextの評判・レビュー
検討した類似製品：
My Go-To Local Business Listing Software
製品を使ってみた感想： Yext has made it easy for us to generate income from a very necessary action that small businesses and big businesses alike absolutely need done. We get results in just hours where some other listing software can take days to update listings.
良いポイント:
We've seen the best results for our clients when using Yext to update/correct their business listing across the web. It's an easy to use interface that helps you keep on top of all listings and finds the issues for you. This has saved us countless hours of manual searches.
改善してほしい点:
The cost makes it a bit difficult to sign up some clients that do not have a big budget.
Yextからの返信
5 年前
Thank you for leaving your review, Giovanni. We appreciate the kind words and are glad to hear that your clients are finding success with our services.
It has good quality of data centralization and friendly platform.
製品を使ってみた感想： I emphasize that it has good application management but I think that its SEO system is archaic, it does not generate immediate reports and sometimes they take a while to arrive at the email.
良いポイント:
Yext centralizes information management, making it simple to update and maintain data across multiple platforms, resulting in increased visibility, significantly improving visibility in local and online searches, which is crucial for any business's digital presence. , this allows us to test pilot software that many times do not go on the market but are necessary experiments within the development group.
改善してほしい点:
We recognize that if we were not engineers, the integration of the IYext software would be extremely complicated with internal Google systems and may require a significant effort, especially if there are legacy systems involved, in this case there are too many.
Customer Service Is Horrible
製品を使ってみた感想： Overall, for the money and the net result, YEXT is not worth investing in.
良いポイント:
I don't really have any pros about this software.
改善してほしい点:
I work with a company that has an Enterprise account with YEXT, and as we struggle to learn how the system operates we must lean on support for assistance. Unfortunately, YEXT's support is almost nonexistent. I use the term "almost" because the individuals who make up the support team do make an effort to assist. But, I believe that support has almost zero knowledge of how the system operates in the first place. When I ask specific questions about pushing information from one location to another I'm presented with articles and confusing terminology that gets me nowhere. You must schedule a 30 minute window for support calls, which usually leave me with more questions than I had in the first place.
Yextからの返信
3 年前
Hi Don, we appreciate your feedback. We understand there are a lot of capabilities in the Yext platform, and so we offer lots of support and training options. We're disappointed to hear you've had a difficult time navigating so far and we want to ensure we're doing everything we can to make things easy for you. We strongly recommend taking advantage of our Hitchhikers program. Check it out on our website. It's a free and comprehensive walkthrough of every feature in Yext. If you have other questions, please reach out to Support and reference this review. We look forward to working together this year!
Effective and Easy to Use
製品を使ってみた感想： Overall I like their service. Price is kind of high, but their service is worth it. Their support is really great and responsive too
良いポイント:
It is easy to add locations, citations are built VERY quickly, customization abilities for each location are really nice too
改善してほしい点:
Kind of expensive - and your citations revert back when you stop your subscription (but I get that part)
Yextからの返信
5 年前
Thank you for your review, Ian. We're happy to hear that you're satisfied with our products and services and appreciate the feedback on our pricing structure. We are always looking for helpful feedback and will pass it along to our team. Thank you again for being a great customer.
588% Increase in Listings Reach
製品を使ってみた感想： With Yext, we saw a 288% increase in Google Search queries, a 320% increase in Google Customer Actions, and a 588% increase in listings reach.
良いポイント:
Before Yext, our listing distribution software took weeks to update directories. Now with Yext, I can make big changes within hours. Its duplicate suppression is powerful, its analytics tools are extremely useful, and their customer support is second to none.
改善してほしい点:
There is troubleshooting with every product you use. There have been a few issues in our account with connections and categories, but the Yext team was quick to help us find a solution. It's
Yextからの返信
5 年前
Thanks for leaving your review, Russ and for sharing the results you've seen with our products.
