Jamf Now

Great for Small Business Device Management

製品を使ってみた感想： I am incredibly happy with this system. I have met the developers, sales people, and other technical support teams while at the JAMF User Conference 2018 in Minneapolis before, and they are just a fantastic, honest, and high quality company. Their products are stable, reliable, and top notch.

良いポイント:

I love that this software allows you to manage so many aspects of Apple devices. I have been a Jamf Pro admin for years, and when they offered Jamf Now for free for three devices, I was on board immediately. It allows you to set security policies from denying the use of a camera if you are in a sensitive area, to can a personal iCloud account be used on a business device. Setting WiFi profiles is easy, and enrolling the device is simple. This is a great solution for small business, churches, and even families that want to have a higher level of control of their devices than just Apple stock services.

改善してほしい点:

After using the full capabilities of a full Jamf Pro system, there are many features that I would like to see integrated into their Now product. Jamf Now is not intended to be as complex and Jamf Pro is, but there a couple of things such as the ability to setup a WiFi profile to support connecting to an enterprise network. Right now you can only setup a PSK network. Not a big deal, but something that would be nice without having to upgrade you plan.

Jamf Now is a dream!

良いポイント:

Jamf Now walks you through connecting your Apple Business account with the Jamf Now MDM server. Since this is set up, we can unbox, unwrap, and power on a device that auto-enrolls into the Jamf Now MDM server. There’s no need to plug in and apply settings through Apple Configurator and risk users trying to delete installed profiles. Also- setting up the blueprints for your different devices and levels of access is so simple. It takes seconds to apply updated settings to a device.

改善してほしい点:

I’ve had issues using the activation bypass code working correctly on a few devices. Not a huge deal, but annoying at the time. And locking of iPads once someone has turned it off and it’s in lock mode.

Great MDM Service

製品を使ってみた感想： It was a nice service. It did what we needed to, and had good granularity to the configurations.

良いポイント:

It was an easy tool to set up, and easy to use!

改善してほしい点:

To a beginner it was pretty complicated, but easy to pick up after using it for a while.

Used to be really good now you cant get thought for support they dont keep up with microsoft updates

製品を使ってみた感想： It started great. Now it's beyond terrible. They have junior untrained people working at Jamf Now. And that is if you can even get ahold of them. If you do chances are they cannot help and will need to create a ticket which can take days to get an email from someone if they contact you at all..... It has become a joke.

良いポイント:

I liked that the platform was pretty easy to use. However, the biggest reason I went with them is that they always answered the phone and a tech would help.

改善してほしい点:

The customer support no longer exists with Jamf Now. They do not answer the phone and have split up their team so you need to call Jamf pro which is where they sent anyone with knowledge. When they answer they will not help you since they are not with Jamf now. so basically you are on your own.....

Just Buy It

製品を使ってみた感想： My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.

良いポイント:

Ease of use cost design overall look and feel hands free deployment

改善してほしい点:

At the lower tier we are currently enrolled in there aren't many diagnostic options.