TimeTapの概要

TimeTap automates appointment scheduling and related tasks while solving custom and complex booking needs. We offer more than standard features, such as custom appointment confirmations and reminders. With TimeTap, you get a HIPAA & GDPR compliant tool that can collect and store client information, integrate multiple staff calendars into a single booking page, avoid double booking with two-way calendar sync, and calculate travel time between appointments & automatically adjust your availability.

TimeTapの対象ユーザー

TimeTap appointment scheduling supports a wide variety of mid-market and enterprise organizations from hospitals, healthcare centers, medical facilities, telehealth, finance, insurance and government.

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TimeTapの導入をお考えですか?人気ある競合製品と比較検討してみましょう。

TimeTap

4.5 (219)
TimeTap
お住まいの地域では利用できません
$24.95
Free version
Free trial
153
7
4.3 (219)
4.4 (219)
4.6 (219)
VS.
価格プラン
価格オプション
機能
統合
使いやすさ
価格の妥当性
カスタマーサービス
$15.00
Free version
Free trial
111
50
4.6 (5,349)
4.7 (5,349)
4.7 (5,349)
この情報が表示されている理由

TimeTapの競合SaaS製品

Calendly is the world's #1 scheduling tool. It eliminates the hassle of back-and-forth emails and syncs with your entire team.
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform.
業界トップクラスのカスタマー・サービス・プラットフォームは、革新的なツールと統合されたデータでサービス従業員を強化します。
ScheduleOnceは、チーム向けに設計されたスケジューリング・ソリューションです。顧客を喜ばせ、時間を節約して、売上を拡大するのに役立ちます。
この使いやすいオンライン・スケジューリング・ソフトウェアを利用すれば、顧客の予約、キャンセル、リマインダー、決済を自動化することができます。 Acuity Schedulingの詳細
Pabau is a simple all-in-one solution to help manage every aspect of your clinical business.
EMR Experts with an obsessive focus on providing "the most beautiful & easiest ever", clinic management solution for Clinics.
Enablemypractice engages patients, automates processes and improves care in office or remotely with modern web and mobile features.
The affordable ERP Business Management platform designed for SMBs. Best all-in-one SaaS solution.
Use Vagaro Salon, Spa & Fitness Software to get booked, process payments, send reminders and market your business. Starts at $25/month.
Legwork, a Planet DDS company, is your one-stop-shop for attracting, retaining, and delighting dental patients.
CRMソフトウェアの代替品をお探しですか?あなたのビジネスをよりスマートに、より良く、より速く、より瞬時にします。
Caspioは業界をリードするローコード・プラットフォームです。コードを書く必要なく、オンライン・データベース・アプリケーションを構築することができます。
Manage your Clinic, Classes and Clients with TM3 Connect.
サービス企業向けのリマインダー付きオンライン予約システムです。顧客がオンラインで自ら予約できるようになります (含まれているのは無料版です)。 SimplyBook.meの詳細
Medical practice management solution with features for online booking, Stripe, scheduling, task management, reports, sms/email reminder
Online booking, resource scheduling, lead generation, and reporting solution for Fitness Studios.
Practice management software that provides everything you need to streamline your health clinic.
10to8スケジューリング・ソフトウェアを使用するとビジネスをフルに活用することができます。無駄な時間と無断キャンセルを排除することができます。無料で利用できます。
Delightful software for Allied Health & NDIS Providers.

TimeTapのレビュー

評価ポイント

総合評価
4.5
使いやすさ
4.3
カスタマーサービス
4.6
機能
4.3
価格の妥当性
4.4

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jennifer
Jennifer
アメリカのExecutive Director
認証済みLinkedInユーザー
メンタルヘルスケア
ツール使用期間: 1~5か月
投稿者のソース

A+ software that's infinitely customizable with top-notch support from an ethical, big-hearted team.

5.0 5 年前

製品を使ってみた感想: Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers & administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap.

良いポイント:

As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their own availability. It was also important to us to be able to craft the public-facing messaging in a way that was both clear and non-shaming, and that software that was built for staff-client relationships didn't make our program participants feel like patients in the medical system. We thought this would be an impossible task, but TimeTap not only figured it out, they made it feel easy. I am still amazed by how quickly and effectively they helped us integrate our needs into an effective, working service. The software has been built in such a way that every facet of interactions between users in your scheduling system can be customized and optimized. There were a number of functionalities I didn't anticipate needing, and aspects of the work process I didn't think about customizing until we actually saw it in action. TimeTap support was there every step of the way to help us figure out how to tweak, adjust and clarify.

改善してほしい点:

The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software. TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions.

TimeTapからの返信

5 年前

Thanks so much, Jennifer, for the kind and thoughtful review! It's been a pleasure helping you and the SeekHealing team -- you all are making a big difference in the world!

Jamie
カナダのCEO
マーケティング、広告, 51-200の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

After 3 years of using timetap

5.0 5 か月前

製品を使ってみた感想: Overall experience has been very good. There have been a few hiccups along the way, and while we do get frustrated when these happen, the staff at timetap do their best to help us out.

良いポイント:

The online scheduling for us is the best feature, allowing us to take more efficient appointments. Driving distance calculation lets us pack more sites per day.

改善してほしい点:

Calendar sync has been an issue, but this is something that is a work in progress.

Mike
アメリカのsales and bike fitting
小売, 11-50の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Bike fitting appointment challenges

3.0 4 年前

製品を使ってみた感想: I don't feel having customers schedule a time to have a very personal service like Bike Fitting works with this application. Getting your bike tuned up makes more sense. Imagine trying to schedule a doctor appointment with a sore arm. Without some questions it could be a pulled muscle or bruise... or a heart attack. This assumes the customer knows what service will suit their needs. Often the customer chooses the least expensive option.

良いポイント:

sync's with Google accounts. Able to see multiple days/weeks quickly. Nice customer data base if we enter it. Customer entry is not so consistent. Really think it could work well for our education programs as well as service if we put a larger chunk of time allotted on our part (assume the bike is in worse shape than customer thinks it is!)

改善してほしい点:

Customer problems setting up appointments- not consistently letting a customer know they have NOT REGISTERED fully, also same situation sometimes sends the fitter an email, sometimes blocks off the time even though not registered properly. Setting up fitter availability is too complicated- needs to be a calendar that is not open until the fitter goes on a calendar and opens up times- our schedules are not consistent due to staffing and outside commitments. Customers need to have a way to leave the fitter a note about questions or to have the fitter call to talk more about options (ie- I currently do not have a bike, but want to get more info to choose the most appropriate sized bike.) Does not tell customer what to bring to fitting. Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.

TimeTapからの返信

4 年前

Hi Mike, So sorry to read about the issues you experienced here trying to get TimeTap set up for Freewheel. We did just release some updates to how fitters can add their availability this past weekend which may change/improve some of the issues you were explaining here. I'd love to show these to you if there is a time in the coming weeks we can get on the phone together. You can book a support call with me at https://www.timetap.com/online-support-call.html and we can look at some of these items. I know one of the big requests we've gotten from businesses like yours is to allow add ons to appointments which is something we are working on for 2019. We can discuss some of the enhancements you might like as well on the support call. Thanks, Lucy

Brittany
アメリカのStudio Manager
小売, 11-50の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

検討した類似製品:

The best scheduling program out there

5.0 4 か月前

良いポイント:

I love that I can customize just about anything and run reports!

改善してほしい点:

I wish I could allow multiple appointment bookings AND staff confirmation abilities

Lumaverse Technologiesからの返信

4 か月前

Thanks for the helpful review, Brittany! We appreciate the constructive feedback. We agree that your request for allowing multiple appointment bookings in tandem staff confirmation could be a valuable addition to our platform. We'll consider adding this in as we plan our product expansions for the future.

Rhonda
アメリカのFinancial Advisor
金融サービス, 2-10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

検討した類似製品:

Review

5.0 昨年

製品を使ってみた感想: great

良いポイント:

allowing the client to schedule themselves

改善してほしい点:

You are currently unable to limit the amount of appointments allowed in one day. This is a very big Con