---
description: QuestionProを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QuestionProとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [調査ツール](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro)

# QuestionPro

Canonical: https://www.capterra.jp/software/135455/questionpro

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> 調査、投票、フォームの作成、配布、分析のための調査ソフトウェア。
> 
> 評価：526人のユーザーによる評価は**4.8/5**。**おすすめ度**で最高の評価。

-----

## 概要

### QuestionProの対象ユーザー

QuestionProは、100カ国に250万人以上のユーザーを擁し、多くのFortune 100企業、学術機関、中小企業、個人研究者に10年以上にわたって調査ソフトウェアを提供しています。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.8/5** | 526 レビュー |
| 使いやすさ | 4.6/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.7/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.8/5 | レビュー全体に基づく |
| 機能 | 4.7/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Question Pro
- **ロケーション**: Beaverton, アメリカ
- **設立**: 2002

## ビジネスコンテキスト

- **価格プラン**: $83.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: アラビア語, イタリア語, オランダ語, スウェーデン語, スペイン語, デンマーク語, トルコ語, フランス語, ヘブライ語, ポルトガル語, 中国語, 日本語, 繁体中国語, 英語
- **利用可能な国**: アメリカ合衆国, アラブ首長国連邦, イギリス, オーストラリア, カナダ, ドイツ, メキシコ

## 機能

- SMS一斉送信
- Third-Party Integrations
- アクセス制御・許可
- アクティビティ・ダッシュボード
- アラート／通知
- アンケートおよびフィードバック
- アンケート作成
- アンケート／投票管理
- エンゲージメント追跡
- オフライン応答集
- カスタムURL
- コメント、メモ
- スキップロジック
- テンプレートのカスタマイズ
- データのインポート／エクスポート
- データの可視化
- パネル管理
- フィードバック管理
- ブランディングのカスタマイズ
- ベンチマーキング
- マルチチャネル販売
- メッセージのパーソナライゼーション
- メンバー・ディレクトリ
- メール・マーケティング
- モデレーション
- レポートと統計
- レポート／分析
- 従業員認識
- 意識調査
- 統計分析
- 質問のカスタマイズ
- 質問ライブラリ
- 質問分岐
- 連絡先管理

## 統合 (合計13件)

- Caspio
- Copper
- DialogTech
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Marketo Sales Connect
- Microsoft Power BI
- NVivo
- Salesforce Sales Cloud
- Tableau
- Zapier

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [調査ツール](https://www.capterra.jp/directory/30092/survey/software)

## 関連カテゴリー

- [調査ツール](https://www.capterra.jp/directory/30092/survey/software)
- [市場調査ツール](https://www.capterra.jp/directory/10041/market-research/software)
- [SMS調査ソフト](https://www.capterra.jp/directory/32937/sms-survey/software)
- [従業員エンゲージメントツール](https://www.capterra.jp/directory/30817/employee-engagement/software)
- [コミュニティ管理ツール](https://www.capterra.jp/directory/30800/community/software)

## 代替製品

1. [Google Forms](https://www.capterra.jp/software/176571/google-forms) — 4.7/5 (11395 reviews)
2. [SurveyMonkey](https://www.capterra.jp/software/32728/surveymonkey) — 4.6/5 (10437 reviews)
3. [Jotform](https://www.capterra.jp/software/158456/jotform-4-0) — 4.7/5 (2851 reviews)
4. [SurveySparrow](https://www.capterra.jp/software/168823/surveysparrow) — 4.4/5 (121 reviews)
5. [Typeform](https://www.capterra.jp/software/137289/typeform) — 4.7/5 (953 reviews)

## レビュー

### "Fantastic evaluation software for nonprofits" — 5.0/5

> **Caitlin** | *2025年8月1日* | 非営利団体運営 | おすすめ評価：10.0/10
> 
> **良いポイント**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful.
> 
> **改善点**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license.
> 
> We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs.

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### "Complex features that are simple to use" — 5.0/5

> **Jesper** | *2025年9月5日* | 非営利団体運営 | おすすめ評価：10.0/10
> 
> **良いポイント**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex.&#10;&#10;Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design.&#10;&#10;One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity.&#10;&#10;The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter.&#10;&#10;For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence.
> 
> **改善点**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver.
> 
> QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects.

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### "QuestionPro is holding our survey data hostage\!" — 1.0/5

> **Geoff** | *2021年8月11日* | マーケティング、広告 | おすすめ評価：0.0/10
> 
> **良いポイント**: It was fairly easy to set up a survey.
> 
> **改善点**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan.  So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access.&#10;&#10;Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule.

-----

### "Robust survey platform that's user-friendly enough for a non-technical user" — 5.0/5

> **Erica** | *2026年1月8日* | 非営利団体運営 | おすすめ評価：10.0/10
> 
> **良いポイント**: It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. I like that I can create different types of questions to capture nuanced feedback from our clients.
> 
> **改善点**: I would say the learning curve was the most challenging part. You can find something simpler, but you won't get the robust and varied options. It's a true quantitative and qualitative tool for fielding surveys.
> 
> We use QuestionPro for annual surveys of our student grantees. It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. We were thrilled with the results last year and have plans to use it again this year.

-----

### "Very User Friendly Option for Detailed Surveys" — 5.0/5

> **Christopher** | *2025年6月16日* | 非営利団体運営 | おすすめ評価：8.0/10
> 
> **良いポイント**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want.
> 
> **改善点**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal.
> 
> The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants.

-----

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## リンク

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