--- description: ActivTrakを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrakとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [コールセンターシステム](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.jp/software/135366/activtrak ページ：1 / 25\ 次へ: [次ページ](https://www.capterra.jp/software/135366/activtrak?page=2) > ActivTrakは、企業に秘められた生産性を解放します。 > > 評価：591人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### ActivTrakの対象ユーザー ターゲット市場には、従業員数が5～1,000人以上の小～大規模のFortune 1000企業が含まれます。特に、結果を出したいと考える経営者、ITマネージャー、人事マネージャー、チームリーダーに最適です。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 591 レビュー | | 使いやすさ | 4.5/5 | レビュー全体に基づく | | カスタマー・サポート | 4.5/5 | レビュー全体に基づく | | 価格の妥当性 | 4.4/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Birch Grove Software - **ロケーション**: Dallas, アメリカ - **設立**: 2012 ## ビジネスコンテキスト - **価格プラン**: $10.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Chromebook（デスクトップ） - **サポートされる言語**: 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ニュージーランド, ブラジル, メキシコ, 中国, 日本 ## 機能 - API - Goal Setting/Tracking - KPIモニタリング - Publishing/Sharing - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Scheduled/Automated Reports - Third-Party Integrations - アクセス制御・許可 - アクティビティ・ダッシュボード - アドホック・レポート - アラート／通知 - エンゲージメント追跡 - コンプライアンス管理 - タイムシート管理 - タスク管理 - ダッシュボード - ダッシュボードのカスタマイズ - テンプレートのカスタマイズ - データのインポート／エクスポート - データの可視化 - データ管理 - データ統合 - トレンド分析 - パフォーマンス測定基準 - パフォーマンス管理 - ビジュアル分析 - フィードバック管理 - プロジェクト管理 - ベンチマーキング - ミーティング管理 - リアルタイムのアラート - レポートと統計 - レポートのカスタマイズ - レポート／分析 - ロケーション追跡 - 予測分析 - 出席追跡 - 従業員スケジューリング - 従業員データベース - 従業員活動モニタリング - 従業員管理 - 戦略的計画 - 時間追跡 - 検索／フィルター - 生産性分析 - 画面アクティビティ記録 - 進捗の追跡 - 閲覧履歴 ... さらに1件の機能 ## 統合 (合計27件) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... さらに12件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [コールセンターシステム](https://www.capterra.jp/directory/30007/call-center/software) ## 関連カテゴリー - [コールセンターシステム](https://www.capterra.jp/directory/30007/call-center/software) - [従業員監視ソフト](https://www.capterra.jp/directory/31087/employee-monitoring/software) - [BIツール](https://www.capterra.jp/directory/23/business-intelligence/software) - [生産性向上ツール](https://www.capterra.jp/directory/30968/productivity/software) - [レポートツール](https://www.capterra.jp/directory/30053/reporting/software) ## 代替製品 1. [Clockify](https://www.capterra.jp/software/169607/clockify) — 4.8/5 (9243 reviews) 2. [DeskTime](https://www.capterra.jp/software/168660/desktime) — 4.5/5 (526 reviews) 3. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5213 reviews) 4. [WebWork Time Tracker](https://www.capterra.jp/software/151338/webwork-time-tracker) — 4.6/5 (444 reviews) 5. [Insightful](https://www.capterra.jp/software/142813/workpuls) — 4.8/5 (185 reviews) ## レビュー ### "ActiveTrak - When you want to really monitor your employees/workers remotely" — 5.0/5 > **Jon** | *2022年6月30日* | マーケティング、広告 | おすすめ評価：7.0/10 > > **良いポイント**: This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive. > > **改善点**: One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting. > > Very good overall experience. Easy to use, and install. ----- ### "worth the price" — 4.0/5 > **dawn** | *2025年12月10日* | セキュリティ、調査 | おすすめ評価：8.0/10 > > **良いポイント**: setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. > > **改善点**: cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing > > this is a good product for the price. customer support has been very helpful when I have needed them ----- ### "Excellent Add-on to other tools" — 5.0/5 > **ChoCha'** | *2026年4月15日* | 倉庫 | おすすめ評価：7.0/10 > > **良いポイント**: I like the most that it is easy to get what i need. Im able to share information with my executives. Can export out files if needed. Our team are able to track time productivity of end users. > > **改善点**: i haven't navigated enough to know what not to like. I have plans this year to venture and user more of the software that it has to offer. > > Im able to quickly get what i need. The cost is reasonable. When needing assistance, someone is there to help. Not used reporting, but have been able to export a list of activities. ----- ### "High License Fee Increases, Poor Customer Service & Cancellation Issues\!" — 1.0/5 > **Scott** | *2025年10月23日* | 食品、飲料 | おすすめ評価：0.0/10 > > **良いポイント**: The ability to detect "mouse clicker" activity monitoring cheating, category based alerts, and event based screenshots. > > **改善点**: The rising licensing costs, along with the introduction of new features that are only available as paid add-ons rather than being included in existing plans, are frustrating. There is also an excessive amount of unnecessary data collected, seemingly just to create KPIs for 'performance' metrics, which feels like an attempt to justify pushing customers toward the higher-priced plan and added cost features. The service demands constant, high-touch maintenance, often requiring dedicated staff just to keep things running. The agent installations are generally unstable and frequently stop reporting. The cancellation process is particularly poor—clearly designed to be difficult, as you can't simply opt out of renewal or cancel through the same dashboard used for payments or upgrading your plan. While it's easy to increase your bill, reducing or canceling your service is made unnecessarily complicated. > > Customer interactions with support and sales have been poor, almost robotic with canned responses on anything except when they're trying to get more money out of you with plan or feature upsells. The cancellation process is purposely designed to trap you in a yearly contract and make cancelling from the mandatory auto-renewal (no way to disable this) as difficult as possible jumping through hoops. The actual service has been disappointing with the amount of time it takes to maintain the product keeping agents working, classifying applications or websites, and sifting through the excessive amounts of data just to answer basic questions on worker activity. ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *2026年3月9日* | 出版 | おすすめ評価：0.0/10 > > **良いポイント**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **改善点**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ページ：1 / 25\ 次へ: [次ページ](https://www.capterra.jp/software/135366/activtrak?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/135366/activtrak) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ