--- description: Agile CRMを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Agile CRMとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [CRMツール](/directory/2/customer-relationship-management/software) > [Agile CRM](/software/135148/agile-crm) # Agile CRM Canonical: https://www.capterra.jp/software/135148/agile-crm ページ：1 / 22\ 次へ: [次ページ](https://www.capterra.jp/software/135148/agile-crm?page=2) > Agile CRMは、中小企業がFortune 500企業のように販売やマーケティングができるように設計された、販売、マーケティング、サービスの完全なスイートです。 > > 評価：524人のユーザーによる評価は**4.1/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Agile CRMの対象ユーザー 販売、マーケティング、およびサービスの自動化を必要とする中小企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.1/5** | 524 レビュー | | 使いやすさ | 4.0/5 | レビュー全体に基づく | | カスタマー・サポート | 4.0/5 | レビュー全体に基づく | | 価格の妥当性 | 4.1/5 | レビュー全体に基づく | | 機能 | 4.1/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Agile CRM - **ロケーション**: HYDERABAD, インド - **設立**: 2012 ## ビジネスコンテキスト - **価格プラン**: $8.99 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, フランス語, ポルトガル語, ロシア語, 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに209件 ## 機能 - Catalog Management - Mobile Optimization - SMS一斉送信 - Task Editing - アクティビティ・ダッシュボード - アラート／通知 - インタラクション追跡 - エンゲージメント追跡 - キャンペーン・スケジューリング - キャンペーン管理 - キャンペーン計画 - クリック追跡 - コミュニケーション管理 - サポートチケット管理 - スケジュールされたメッセージ - セルフサービスポータル - タスク管理 - チャンネル管理 - ナレッジ管理 - パフォーマンス測定基準 - プロジェクト計画／スケジューリング - プロジェクト追跡 - マルチキャンペーン - マーケティングの自動化 - メール管理 - メール追跡 - ユーザー・インタラクション追跡 - リーダーボード - 予測ダイヤラー - 利用率の追跡／分析 - 受信箱管理 - 営業活動管理 - 報告、プロジェクト追跡 - 感情分析 - 投稿スケジューリング - 時間追跡 - 発信者ID - 署名作成 - 署名管理 - 自動ダイヤル - 自動ルーティング - 自動着信分配 - 複数アカウント管理 - 通話モニタリング - 通話ルーティング - 通話記録 - 通話録音 - 連絡先管理 - 顧客セグメンテーション - 顧客データベース ... さらに94件の機能 ## 統合 (合計34件) - Adobe Commerce - ClickDesk - CreateForm - Drupal - Drupal Commerce - FreshBooks - FullContact - Gravity Forms - Help Scout - Joomla - JoomlaLMS - Leadpages - LinkedIn for Business - LiveHelpNow - Meta for Business ... さらに19件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software) ## 関連カテゴリー - [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software) - [ゲーミフィケーションツール](https://www.capterra.jp/directory/30911/gamification/software) - [コールセンターシステム](https://www.capterra.jp/directory/30007/call-center/software) - [キャンペーン管理システム](https://www.capterra.jp/directory/30012/campaign-management/software) - [コールトラッキング システム](https://www.capterra.jp/directory/30901/call-tracking/software) ## 代替製品 1. [Clockify](https://www.capterra.jp/software/169607/clockify) — 4.8/5 (9248 reviews) 2. [Jira](https://www.capterra.jp/software/19319/jira) — 4.4/5 (15417 reviews) 3. [monday.com AI Work Platform](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6072 reviews) 4. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13604 reviews) 5. [Trello](https://www.capterra.jp/software/1010321/trello) — 4.5/5 (23558 reviews) ## レビュー ### "AgileCRM automates digital marketing for us" — 5.0/5 > **Roni** | *2023年9月6日* | 建設 | おすすめ評価：10.0/10 > > **良いポイント**: Agile CRM has some very remarkable Marketing Automation abilities that we are exploiting for now. It is possible to set up fundraising strategies, automated responses, and with Workato, it is possible to do even more. Agile CRM helps us get an accurate idea of where we are with respect to any possible deal. It monitors the replicas we enter freehand along with exhibits email correspondence and associated people, and handles things with the simple drive of a mouse. It is such an important portion of our company that you may not imagine an existence without it. If we didn't have it, it would mean missing important calls, not having up-to-date contact with many customers, suppliers and prospects, and losing track of them. > > **改善点**: At the negotiation table, I would like Agile to report the number of days the agreement has lasted in that position. This information can be found in different places, but owning it on the Kanban board would be wonderful. I would like Agile CRM to also exhibit a figure of how existing marketing campaigns and automations relate to each other, in order to avoid nasty or repeated emails and other actions. It would be significantly more optimal if it were possible to access more information on the screen so you wouldn't have to dig so far outside the program and make decisions before executing your projects. > > Agile CRM is the most important program within our company. We use it for the purpose of preserving our customer and prospect databases, managing email rounds, tracking contracts, reporting and a bit of marketing automation. We will often bring people in for a short period of time to use the system, especially if they are in a project management position. The mobile app, which has just been released, is excellent and offers almost all the fundamental features of the web version. ----- ### "Agile CRM - Lots of features, mediocre execution" — 4.0/5 > **Michael** | *2024年2月7日* | 金融サービス | おすすめ評価：7.0/10 > > **良いポイント**: Great features for the price. Nice User Interface. Intuitive. > > **改善点**: Email marketing bounces back and other email challenges never really got resolved. > > I really want to like it. Such a good price for great features and a good UI. But some glitches prevent me from using it any longer. ----- ### "Do not use Agile if you want a service that you can trust" — 1.0/5 > **Jasmine** | *2022年6月7日* | 健康、ウェルネス、フィットネス | おすすめ評価：0.0/10 > > **良いポイント**: when i first signed up for agile it was quite good. it had a few bugs that i overlooked and decided not to use like webhooks and scheduling. > > **改善点**: I used only the campaigns and tags. Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether. I was told this would be fixed time and time again for over 6 months and it got to the point where the guy on the chat told me to make an appointment call. I never received that call or any of the othersi tried to book in. They never sent me correspondence as they promised and if you try to call their customer care number it is cancelled. They did finally get my emails working and all of the email that had been in a cue for the past year got email that had thousands of dollars worth of updates that they werent entitled to in them. Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month. you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything into a word document so you dont lose your data. > > My overall experience with them was awful. They refused to give me any compensation for all the months of their product not working. trying to extract my data was a living nightmare and they wont give refunds even when their product fails. ----- ### "Good little CRM for a great price" — 4.0/5 > **Joshua** | *2021年4月4日* | 経営コンサルティング | おすすめ評価：9.0/10 > > **良いポイント**: Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't. > > **改善点**: It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen. > > Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship. ----- ### "Fantastic CRM system" — 5.0/5 > **Divaldo** | *2023年1月11日* | 消費者サービス | おすすめ評価：8.0/10 > > **良いポイント**: Agile CRM was one of the most important tools for managing my business, excellent for capturing leads, automating and controlling all activities. What I loved most was email automation. > > **改善点**: Recently they launched another tool and they stopped paying so much attention to this tool, also over the years I tirelessly requested the addition of more currencies which was not done. > > I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation was ready, there was a lot of engagement with customers and they felt special. ----- ページ：1 / 22\ 次へ: [次ページ](https://www.capterra.jp/software/135148/agile-crm?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/135148/agile-crm) ## このページは以下の言語で利用できます | ロケール | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ