--- description: FareHarborを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FareHarborとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [チケット販売システム](/directory/30039/ticketing/software) > [FareHarbor](/software/135106/fareharbor) # FareHarbor Canonical: https://www.capterra.jp/software/135106/fareharbor ページ：1 / 46\ 次へ: [次ページ](https://www.capterra.jp/software/135106/fareharbor?page=2) > あらゆる規模のツアー、アクティビティ、アトラクション、イベントビジネス向けの、強力なオンラインチケット発行および予約ソリューションです。 > > 評価：1127人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### FareHarborの対象ユーザー オペレーターと直接協力してソフトウェアを構築しました。予約担当者からは、予約や予約の変更が簡単にできる点が高く評価されています。経営者からは、無制限にカスタムレポートが使える点、そしてコストを削減できる点が評価されています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 1127 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.8/5 | レビュー全体に基づく | | 価格の妥当性 | 4.6/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: FareHarbor Holdings - **設立**: 2013 ## ビジネスコンテキスト - **価格プラン**: $0.01 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アイルランド語, イタリア語, オランダ語, スウェーデン語, スペイン語, チェコ語, デンマーク語, ドイツ語, ノルウェー語, フィンランド語, フランス語, ポルトガル語, 英語 - **利用可能な国**: アメリカ合衆国, イギリス, オランダ, オーストラリア, カナダ, スペイン, ドイツ, ニュージーランド, メキシコ ## 機能 - Barcode/Ticket Scanning - CRM - GDS／OTA統合 - SMSメッセージング - Webサイト管理 - Webサイト統合 - アラート／通知 - オンライン予約 - オンライン決済 - カスタマー・サポート - カレンダー管理 - パッケージ作成 - プロモーション管理 - ベンダー管理 - モバイル・アクセス - リソース管理 - レポートと統計 - 予約メモ - 予約席 - 予約管理 - 価格設定管理 - 団体予約 - 決済処理 - 自動スケジューリング - 顧客データ管理 ## 統合 (合計13件) - Fotaflo - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Olark - Podium - Smartwaiver - Sojern Traveler Platform - Squarespace - Stripe - WordPress - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [チケット販売システム](https://www.capterra.jp/directory/30039/ticketing/software) ## 関連カテゴリー - [チケット販売システム](https://www.capterra.jp/directory/30039/ticketing/software) - [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software) - [日程調整ツール](https://www.capterra.jp/directory/30757/appointment-scheduling/software) - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) - [受付システム](https://www.capterra.jp/directory/10020/visitor-management/software) ## 代替製品 1. [Hostaway](https://www.capterra.jp/software/152433/hostaway) — 4.8/5 (1552 reviews) 2. [Eventbrite](https://www.capterra.jp/software/114949/eventbrite) — 4.6/5 (5775 reviews) 3. [OpenTable](https://www.capterra.jp/software/17313/opentable-for-restaurants) — 4.7/5 (1320 reviews) 4. [Lodgify](https://www.capterra.jp/software/131924/lodgify) — 4.5/5 (1289 reviews) 5. [Xola](https://www.capterra.jp/software/132175/xola-booking-and-marketing-system) — 4.7/5 (573 reviews) ## レビュー ### "Excellent service and product" — 5.0/5 > **Emma** | *2019年10月2日* | レジャー、旅行、観光 | おすすめ評価：8.0/10 > > **良いポイント**: The customer service is amazing and fast On a day to day basis, it is easy to use and you can add all the information you need to for all your guides. > > **改善点**: I sometimes struggle with set up and amending items. We usually have to get Fareharbor to do some or all of the set up as we get some things wrong. Saying that, all you need to do is reach out to their service team and they usually sort it out in minutes. > > Overall, I really like Fareharbor - I like the way it looks when people book. ----- ### "Great software" — 5.0/5 > **Dustin** | *2025年5月8日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: I like how you can do everything in the backend, reports, inventory, taxes. It allows you to look at future bookings and see future sales. > > **改善点**: The training was not the best. But when you do need help the majority of the time there customer service is great. > > Overall the company has been great for us, especially getting us through our growing pains. ----- ### "Better than my previous system" — 5.0/5 > **Usama** | *2026年4月24日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: I am out of time as my coffee has gone ice cold and I have three other tasks left to complete; that is why I will be keeping this short. To my surprise the support team answered back through the chat area. They also seemed very patient with me. I also like that it is mobile friendly so that I can view the calendar while I’m away from my desk. > > **改善点**: Every year I have to contact their customer service department. The reason for this is that there seems to always be some sort of error and/or discrepancy in the numbers. A number of our guests were double charged and I ended having to refund each guest out of my own money. It’s frustrating that you can’t simply transfer someone from one tour of your home to an in depth tour. > > Prior to using this new method I spent most of my days on the phone. With this new program my customers simply press a button and I don’t have to communicate with them at all. Prior to using this new program, viewing a list of which rental boats were available versus those already on the water took much longer than it does currently. The automated emails are sent automatically – I no longer have to send them manually. As far as phone calls at home go, it is nice not to receive multiple calls during the evening for reservation requests. ----- ### "Fareharbor" — 2.0/5 > **Kevin** | *2026年3月9日* | 建築、設計 | おすすめ評価：5.0/10 > > **良いポイント**: FareHarbor is very easy to use and makes managing bookings much more organized. The interface is straightforward, which makes it simple to check reservations, update schedules, and keep track of customers without confusion. I also liked how everything is centralized in one place, which saves time compared to juggling multiple systems. Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed. Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations. > > **改善点**: One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than > > My experience with FareHarbor has been frustrating and disappointing. From a user’s perspective, the platform feels inefficient and poorly designed when it comes to respecting people’s time. One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than expected, there isn’t always clear information about what is happening or how long things will take to resolve. That lack of clarity makes it difficult to trust the system, especially when your time and personal plans are involved. What disappointed me the most is how these issues affect real life. Time spent dealing with delays and confusion is time taken away from family, responsibilities, and peace of mind. A platform like this should make things easier, not add extra frustration. FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for users’ time. Until those issues are addressed, it’s hard for me to recommend it to others. ----- ### "Good if you're a big business." — 4.0/5 > **JOSEPH** | *2025年4月9日* | レジャー、旅行、観光 | おすすめ評価：5.0/10 > > **良いポイント**: API connectivity. It synced up with a lot of my partners > > **改善点**: Trying to strong arm small businesses who are already being squeezed by Viator. > > A little rough in the beginning but eventually got it working. They were helpful with all setups and tackled any issue quickly. ----- ページ：1 / 46\ 次へ: [次ページ](https://www.capterra.jp/software/135106/fareharbor?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/135106/fareharbor) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ