Zen Plannerの概要
Our comprehensive, gym member management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automations, Member & Staff Apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members.
Zen Plannerの対象ユーザー
Fitness business owners who want to spend their time doing what they love & sharing their passion, rather than sitting behind a desk handling the administrative work required with running a business.
動作環境
クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
企業情報
- Daxko
- 所在地：Birmingham (アメリカ)
- 2006年設立
- 電話サポート
- チャット対応有
利用可能な国
アメリカ合衆国, オーストラリア, カナダ, ニュージーランド
言語
英語
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企業情報
- Daxko
- 所在地：Birmingham (アメリカ)
- 2006年設立
- 電話サポート
- チャット対応有
利用可能な国
アメリカ合衆国, オーストラリア, カナダ, ニュージーランド
言語
英語
Zen Plannerの動画と画像
Zen Plannerを類似製品と比較する
Zen Plannerの機能・特徴
Zen Plannerの競合SaaS製品
Zen Plannerのレビュー
Jody
Very Helpful Customer Service!!!
製品を使ってみた感想： Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.
良いポイント:
The software is very slick and versatile!
改善してほしい点:
There was a lot to learn that I wasn't familiar with.
Zen Plannerからの返信
4 年前
Happy to hear it - thanks Jody!
Perfect for managing a martial arts studio
製品を使ってみた感想： I was really impressed on how well they understand how martial art schools work. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Customer support was very helpful during the onboarding.
良いポイント:
You can tell this software was designed for martial artists. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. I loved that they recognize how important it is for martial art schools to know where students rank. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand.
改善してほしい点:
The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work.
Daxkoからの返信
昨年
Thank you so much for your review. We are proud to empower and serve martial arts communities around the globe.
8+ year user
製品を使ってみた感想： Excellent.
良いポイント:
The service. I don't call in often but if I need help it's always there.
改善してほしい点:
Changing password info every 3 months is my biggest gripe.
Liz
Used it for three years - feature rich but hard to use
製品を使ってみた感想： We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.
良いポイント:
I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want. There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened. The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss. Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.
改善してほしい点:
The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming. Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site. Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain. There was no way to easily see which coaches had availability at which times.
Fyonna
[SENSITIVE CONTENT] the Onboarder is FANTASTIC, I am so impressed
製品を使ってみた感想： so far so awesome
良いポイント:
We had challenges with paysafe integration, and [SENSITIVE CONTENT] stepped in to fix, I am running a busy studio plus teaching/coaching and she was a dream to work with ( I was not), such an asset to Zen,
改善してほしい点:
color schemes, and the time it took to imput information that was just not a skillset i had, I learned and I am glad it took time
