Zen Plannerの概要

Our comprehensive, gym member management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automations, Member & Staff Apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members.

Zen Plannerの対象ユーザー

Fitness business owners who want to spend their time doing what they love & sharing their passion, rather than sitting behind a desk handling the administrative work required with running a business.

Zen Plannerの動画 Zen Plannerソフトウェア - 1 Zen Plannerソフトウェア - 2 Zen Plannerソフトウェア - 3 Zen Plannerソフトウェア - 4 Zen Plannerソフトウェア - 5

Zen Plannerの導入をお考えですか?人気ある競合製品と比較検討してみましょう。

Zen Planner

4.3 (243)
Zen Planner
お住まいの地域では利用できません
$121.00
Free version
Free trial
71
6
4.1 (243)
4.3 (243)
4.5 (243)
VS.
価格プラン
価格オプション
機能
統合
使いやすさ
価格の妥当性
カスタマーサービス
$139.00
Free version
Free trial
121
11
3.8 (2,484)
3.6 (2,484)
3.8 (2,484)
この情報が表示されている理由

Zen Plannerの競合SaaS製品

スポンサー製品
Mindbody wellness business management software is tailored to businesses that need business and membership management systems.
Quickly build a powerful marketing and sales website.
Online booking, POS, automated marketing & more, WellnessLiving has all the tools you need to attract, convert, & retain more clients.
コミュニティを形成し、定着率を高めてビジネスを成長させるためのオールインワン機能を備えたジム管理プラットフォームです。
Complete cloud phone system that is easy to set up and easy to manage.
Club management solution that enables businesses to manage memberships, online check-ins, point-of-sale operations, analytics and more.
Bring your Martial Arts community together with Kicksite to motivate your members and simplify your business.
The complete boutique fitness club and gym management software: Manage memberships, schedules, bookings and payments the smart way.
Easy to use gym software designed for all gym types, boot-camps, and fitness studios.
Cloud-based platform that helps institutions schedule appointments, manage membership processes and accept payments online.
Web based club management software with an easy to use interface containing a powerful set of administration tools.
Secure payment gateway for eCommerce and credit cards.
オンラインで販売する場合であれ、実店舗で販売する場合であれ、Square for Retailは小売事業の規模やスタイルにかかわらず活用できます。
Fitness management solution that helps businesses manage payments, invoices, check-ins, enrollment, and more.
TeamViewerは、いつでもどこでも、誰でも、どんなプロセスでもサポートするために、あらゆるデバイスに接続できるようにします。
Genbook is a smart and simple all-in-one appointment scheduling solution that helps entrepreneurs build a better business experience.
Squareはリーダーを使用しない場合でも、安全な決済機能を実現します。電話でのトランザクション、請求書などの仮想端末。
EZFacilityのヘルス・クラブ管理ソフトウェアを使用すると、会員の健康、フィットネス、スポーツ施設の運営を一元化し、合理化することができます。
AAC makes payment processing for your recurring fitness business memberships painless and affordable.
GymMasterは、強力なクラブ管理ソリューションです。あらゆるデバイスからさまざまな機能を利用することができ、24時間365日のアクセスが可能で、会員用のWebポータルを提供します。

Zen Plannerのレビュー

評価ポイント

総合評価
4.3
使いやすさ
4.1
カスタマーサービス
4.5
機能
4.1
価格の妥当性
4.3

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jody
Jody
カナダのHead Teaching Professional
認証済みLinkedInユーザー
スポーツ, 201-500の従業員数
ツール使用期間: 2年以上
投稿者のソース

Very Helpful Customer Service!!!

5.0 4 年前

製品を使ってみた感想: Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.

良いポイント:

The software is very slick and versatile!

改善してほしい点:

There was a lot to learn that I wasn't familiar with.

Zen Plannerからの返信

4 年前

Happy to hear it - thanks Jody!

Jen
アメリカのEvent Coordinator
健康、ウェルネス、フィットネス, 11-50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

検討した類似製品:

Customer support is outstanding

4.0 3 年前

製品を使ってみた感想: I'd give it a B- on a grading scale. The customer support is outstanding but any time you want to go beyond just keeping track of how many students you have, things become way too complicated.

良いポイント:

Customer support really is top notch. The on boarding team is fantastic and truly went out of their way to ensure we had every available resource for success. Any little quirky issue or question we have is answered quickly and professionally by the customer support team. They are fantastic.

改善してほしい点:

The basics are great but it seems to go from "ok to use" to "I have absolutely no idea what to do here" the minute any complication arises. There does not need to be a "staff user" and a "kiosk mode" on the Ipads, it confuses everyone and wastes a lot of time. Converting reports to pdf feature should be a breeze, but doesn't convert the entire report and is useless. It should have a much easier pos system as well. No real way for instructors to leave notes for students, why not? Never use the mass email or text because its just too complicated-these things can be fixed if they gave it some attention.

Zen Plannerからの返信

3 年前

Thanks, Jen, we'll pass your good words on to our customer support team!

Kristy
アメリカのgym owner
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 1~5か月
投稿者のソース

very happy i made the switch!

5.0 2 か月前 新着

製品を使ってみた感想: Great! client account alerts are super helpful to make sure we are getting paid any money owed

良いポイント:

It makes it simple to manage the most important tasks at my gym without over complicating things.

改善してほしい点:

a few auto emails could improve/be added

Liz
アメリカのCEO
スポーツ, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Used it for three years - feature rich but hard to use

3.0 2 年前

製品を使ってみた感想: We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.

良いポイント:

I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want. There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened. The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss. Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.

改善してほしい点:

The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming. Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site. Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain. There was no way to easily see which coaches had availability at which times.

Jill
アメリカのExec Director
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Not quite live - but almost!

4.0 先月 新着

製品を使ってみた感想: Your onboarding process has been very good. [SENSITIVE CONTENT] is AMAZING!!!! I just can't say enough good things about her. The cost of credit cards and fees keeps me up at night. We are a non-profit center and the fees are high. I would love for everyone to just use cash or check - but that's impossible.

良いポイント:

Reporting. It's easy. The front page overview of each member. I can quickly see the data I need. Love the alerts, notes and tasks. Very useful. Love the ability to email a template to a set of members with a click of the button. The configuration of the software is good. The help files are pretty good. I have found a few broken links - and some explanations seem to be a bit outdated. Love the dashboard. Love the ability to click in and get the relevant supporting data.

改善してほしい点:

I wish "students" was changed to "members". It confused the hec out of our staff (who are 98% volunteers). I would like to see the support tickets be answered with the original support request data. There is no place for me to see what ticket number was written for - so if the email thread contained the original text - it would be easier. The new "Z" in the bottom right hand corner is always in my way. I have to make an effort to not touch it. When you have a LOT of members (>350) it's a pain to always click people or students - and do show all. I'm panicked about using keytags for this many members- but we need to track all usage of our fitness center and classes.