Glue Up

Simply idiot proof and ready to deploy without too much hassle

製品を使ってみた感想： We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

良いポイント:

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

改善してほしい点:

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

検討した類似製品： Cvent Event Management

Glue Upに決めた理由： cost, localisation (get away from US templates)

Glue Upに切りかえた理由： cost, customer service, localized interface, simplicity

A Comprehensive Event and Membership Management Solution

製品を使ってみた感想： Overall, Glue Up is an excellent event and membership management solution. The features are comprehensive, the user interface is intuitive, and the customer service team is always available to help. The only downside is the cost for larger organizations and the lack of customization options for some features.

良いポイント:

Glue Up is an incredibly comprehensive event and membership management solution, offering an impressive range of features and functionality. From event registration and ticketing to membership management and payment processing, Glue Up has everything you need to streamline your organization's event and membership processes. The user interface is intuitive and easy to use, and the customer service and support team is always willing to help.

改善してほしい点:

While Glue Up does have some great features, it can be expensive for organizations with large membership numbers or for those who plan to use the platform for multiple events or complex processes. The interface can also be a bit clunky at times, and there are some features that could benefit from additional customization options.

Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity

製品を使ってみた感想： The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.
We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. [SENSITIVE CONTENT] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required.
Since this time, [SENSITIVE CONTENT] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity...

良いポイント:

The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

改善してほしい点:

We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.

An integral tool in our operations

製品を使ってみた感想： Event management, contact management, committee management, and member management are all being streamlined by using Glue Up. This increases our efficiency and benefits us greatly.

良いポイント:

The interface is very user-friendly, and the capabilities on offer are extensive and relevant. The simplicity of the design and the functionality make this platform stand out.The staff are also accommodating and are quick to assist us if needed.The bank of information available with tutorials on how to get the maximum out of Glue-Up is also helpful.We use this platform for the majority of our business and are continuing to look at ways to integrate furtherBy having all contact, event, registration, and campaign details in one place, we can streamline our efforts and maximise efficiency. Particularly, the ability to group our contacts into various committees that can then be integrated into event pages is helpful. The event and registration pages themselves provide extensive flexibility while remaining entirely user friendly.

改善してほしい点:

On rare occasions, the platform experiences some technical issues making us unable to access it. It would also benefit us to have full control over the invoice template. Currently, we cannot use this functionality due to legal requirements from Cambodia (as we must show the amount in a currency not yet accepted by Glue-Up) which is a shame.

A Closer Look at Glue Up: The Ultimate Platform for Successful Email Marketing

製品を使ってみた感想： The overall experience with Glue Up has been positive. Users have appreciated the all-in-one platform that provides a range of features and tools for event management, membership management, and more. The platform's user-friendly interface and ease of use have also been praised. Additionally, users have found the customer support team to be responsive and helpful.

良いポイント:

Glue Up's email marketing feature allows organizations to design and send professional-looking emails to targeted audiences, track the success of email campaigns through detailed analytics, and automate follow-up emails. This can be incredibly useful in promoting events and engaging with attendees before, during, and after the event. With email marketing, organizers can create customized and targeted messages, increase attendance rates, and boost engagement with their audience. I liked this feature most.Glue Up is designed to be user-friendly, with intuitive interfaces and easy navigation. Additionally, their customer support team is available to assist users with any questions or issues they may encounter.Integration with existing business processes can vary depending on the specific needs and systems of each organization, but Glue Up offers various integrations and APIs to facilitate seamless connections with other tools and software.Overall, Glue Up provides a comprehensive solution for event management and related marketing activities, with features that can help streamline processes and improve efficiency.

改善してほしい点:

Glue Up include occasional technical glitches, a steep learning curve for certain features, and limited customization options for event pages.