--- description: Closeを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Closeとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [CRMツール](/directory/2/customer-relationship-management/software) > [Close](/software/132667/close-io) # Close Canonical: https://www.capterra.jp/software/132667/close-io ページ：1 / 8\ 次へ: [次ページ](https://www.capterra.jp/software/132667/close-io?page=2) > Closeは、中小企業がより多くのリードを売上に転換できるように設計された、オールインワンのセールス・エンゲージメントCRMです。 > > 評価：164人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Closeの対象ユーザー 大量のアウトリーチを行う営業チームを拡大する場合に適しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 164 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.5/5 | レビュー全体に基づく | | 価格の妥当性 | 4.4/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Elastic - **設立**: 2013 ## ビジネスコンテキスト - **価格プラン**: $35.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, イタリア, インド, オーストラリア, カナダ, スペイン, ドイツ, フランス, ブラジル, ポルトガル, メキシコ, 中国, 日本 ## 機能 - AI／機械学習 - CRM - CRM Integration - For Financial Institutions - IVR - Real-Time Notifications - アドレス帳共有 - アラート／通知 - エンゲージメント追跡 - クリック追跡 - コミュニケーション管理 - コメント、メモ - コラボレーションツール - コンテンツライブラリ - タスク管理 - ターゲット・アカウント識別 - データ入力 - ドリップキャンペーン - パイプライン管理 - パフォーマンス管理 - パワー・ダイヤラー - パーソナライゼーション - プロセス／ワークフロー自動化 - マルチチャネル・コミュニケーション - メール・テンプレート - メール管理 - メール追跡 - リスト管理 - リード・キャプチャ - レコーディング - ワークフロー管理 - 予測ダイヤラー - 会話インテリジェンス - 保険業界向け - 優先順位付け - 営業チーム／組織向け - 営業パイプライン管理 - 営業活動管理 - 自動ダイヤル - 自動着信分配 - 販売レポート - 通話モニタリング - 通話リスト管理 - 通話ルーティング - 通話レポート - 通話文字起こし - 通話追跡 - 連絡先管理 - 顧客データベース - 顧客管理 ... さらに44件の機能 ## 統合 (合計85件) - ActiveCampaign - Airtable - Allegrow - Asana - Bento - Better Proposals - Breeze - Calendly - ChatGPT - Claude - Clay - Convin - CozyRoc SSIS+ Components Suite - Custify - Customer.io ... さらに70件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software) ## 関連カテゴリー - [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software) - [SFA（営業支援システム）](https://www.capterra.jp/directory/12/sales-force-automation/software) - [セールスイネーブルメントツール](https://www.capterra.jp/directory/30798/sales-enablement/software) - [CRMツールMac](https://www.capterra.jp/directory/30917/mac-crm/software) - [AIセールスアシスタント](https://www.capterra.jp/directory/34135/ai-sales-assistant/software) ## 代替製品 1. [Salesforce Sales Cloud](https://www.capterra.jp/software/61368/salesforce) — 4.4/5 (18768 reviews) 2. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Zoho CRM](https://www.capterra.jp/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [HubSpot Sales Hub](https://www.capterra.jp/software/140219/hubspot-saleshub) — 4.5/5 (497 reviews) 5. [Bitrix24](https://www.capterra.jp/software/113540/bitrix24) — 4.2/5 (984 reviews) ## レビュー ### "You really need to try CLOSE CRM" — 4.0/5 > **Dr. Brijendra** | *2025年1月8日* | 情報技術、情報サービス | おすすめ評価：8.0/10 > > **良いポイント**: Easy to use interface and very clean UI, amazing roadmap too, they do support under MS for startup program, this include call the customer features. > > **改善点**: Features sets are lacking, however they have a strong product roadmap, which helps to stick with the software > > Amazing CRM products, especially for startups ----- ### "Efficient and User-Friendly CRM for Sales Teams" — 5.0/5 > **Mehmet Ali** | *2025年7月8日* | プログラム開発 | おすすめ評価：9.0/10 > > **良いポイント**: The dashboard is very useful and practical. It gives a clear, real-time overview of all sales activities, making it easy to prioritize follow-ups and track progress at a glance. I especially appreciate how intuitive the interface is even new team members can get up to speed quick > > **改善点**: The trial period felt a bit short, especially for teams that are evaluating multiple tools and need time to fully explore all the features. A slightly longer trial would be great > > Very useful and easy to use. Close offers a streamlined experience tailored for sales teams, with intuitive features that enhance productivity. From the dashboard to communication tools, everything is designed to be accessible and efficient. It has definitely helped us stay organized and focused on closing deals faster. ----- ### "A Powerful Start-Up CRM We're Slowly Outgrowing" — 4.0/5 > **認証済みレビュアー** | *2026年3月25日* | コンピュータ・ソフトウェア | おすすめ評価：7.0/10 > > **良いポイント**: As a CRM, it's solid in many of the areas that count. Particularly for smaller companies, I think it offers a decent value for the cost. Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places. It also has very powerful search functionality, which we used to drive a lot of automation and reporting for sales and service managers, first through Zapier and now through Close itself as well as they build out more internal automation triggers. They handle lead pages with lots of activities and notes really well, allowing you to filter down by activity, customer, employee, timeframe, or text searching. The AI summary at the top of the page can also be useful to get an overall picture. > > **改善点**: The reporting functionality leaves a lot to be desired. It's easy to pull slices of data through the search tool, but hard to compare those against each other or look at change over time. Many of the reports they do have around things like Opportunity pipelines aren't customizable enough to be useful (for example, you can only look at time for opportunities to move to the exact next stage in the pipeline, so any that skip a step or move backwards don't report properly and can't be filtered for), and there's no good workaround we've been able to find. They also have one limit that hurts automated workflows: you can only trigger them on a small subset of what their search tool allows you to look for. We are forced to still use Zapier in many cases, because there we can use the search results themselves as a trigger. I spoke with their product team years ago asking for workflows to trigger off of search results matching for a lead, but they've seemed to prioritize AI features and other updates instead. We'd save potentially hundreds per month if we had that one feature. > > It's been generally positive. Their support is reasonably good (though we have to sometimes take extra time to be escalated when we have clear issues that require it), their UI is easy to learn, and their activity tracking and search tools are very helpful. While we have our gripes with them, and may "age out" of our fit with them as we scale, they have helped us a lot as a startup. ----- ### "Exceptional if it fits your business model, meh if it does not" — 3.0/5 > **Jonathan** | *2024年1月20日* | 保険 | おすすめ評価：8.0/10 > > **良いポイント**: What I liked about Close was the consolidation of tools into one CRM. The sales pipeline and lead management was incredibly intuitive and ready to jump into right out of the box. > > **改善点**: Phone features are underdeveloped or possibly intentionally barebone. > > Features are clearly targeting the saas sales segment, which wasn't helpful for my agency which essentially is a retail business model. Lead management and the sales pipeline management were incredibly easy to get into however. Being able to create tasks, notes while in a call, messages, and emails all being automatically logged in a particular lead's profile was fantastic. The 'workflows' or automations on sending out follow ups on schedule and utilizing templates is also something awesome only found on CRMs that cost 4x as much; that's a great deal. However, as noted above, they didn't have retail business models in mind or maybe they don't have enough context. 1) There's no call history - Yes, their guide or protocol is to 'add as a lead' when a call comes in, but that's only DURING the call. So if a new lead calls in to your agency/store, and if the call ends and the lead isn't added, then the call's number/history is lost in the ether. If you've ever onboarded new employees, you know procedures like this won't be followed all the time. 2) There's no way to set business hours/voicemail-forward - I work past business hours to get extra admin work done; of course customers don't always look up business hours before calling and suddenly I have to listen to the ring tone for 30 seconds or pick up. 3) Big emphasis on 'Companies' as leads/customers vs Individuals - So on lead profiles, you can set an address, yes. But after setting the address, city, state, zip code, you can only see the city and state on the lead's profile (probably because of its intended use for B2B sales), but in a B2C context, it's vastly more helpful to see the full address for us. You can argue you can create custom fields, but it seems like a easy fix to just let users choose which address details are visible in that proper spot. This is just one example, there's also not really much functionality for MAINTAINING/RETENTION of clients after the sales aspect. Again, emphasis towards saas sales where the use-case is getting the sale and then passing off the client to another department; whereas in retail or agency use, we have to maintain that relationship or make product/service changes. All in all, incredibly useful focus on the outbound sales aspect, if your business model fits or if you want a dedicated sales CRM for a sales team. However, retail businesses, B2C, or in my case, insurance agencies, will need something more well-rounded. ----- ### "Phone Heavy Sales Team's Dream" — 5.0/5 > **Kyle** | *2022年4月14日* | 建設 | おすすめ評価：10.0/10 > > **良いポイント**: no fluff. there are not 3 different places to log contacts/opps/accounts/leads it is all on one page. It is simple yet surprisingly powerful. Every one of my reps added can't get over how easy and fluid it makes their life. > > **改善点**: Dashboards are non existent. You will need to be comfortable with exporting/using zapier/or a few support partners to push your data into a visual appealing place > > It is everything we need except dashboards. If your are an outbound or phone heavy sales ord ----- ページ：1 / 8\ 次へ: [次ページ](https://www.capterra.jp/software/132667/close-io?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/132667/close-io) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ