Spidergapの概要

従業員が使いやすいレポート、簡単にカスタマイズできるアンケート、優れたカスタマー・サポートが好評を得ています。最初のアセスメントを無料でお試しください。

Spidergapの対象ユーザー

Spidergapは、自己管理と拡張が可能で使いやすいソリューションを探している、人事担当者、学習・人材開発担当者、スモール・ビジネスのリーダー、コンサルタントなどに最適です。

動作環境

クラウド・ベース
オンプレミス

企業情報

  • Spidergap
  • 所在地:London (英国)
  • 2011年設立

Spidergap のサポート

  • 電話サポート
  • 24時間対応(オペレータ)
  • チャット対応有

利用可能な国

アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国 他225つ

言語

アイルランド語, イタリア語, オランダ語, ギリシャ語, スペイン語 他17つ

Spidergapの料金プラン

最安値プラン:

$99.00/年
  • 無料トライアルなし
  • 無料プランあり

Spidergapには無料プランがありますが、無料トライアルは提供されていません。 Spidergapの有料プランは$99.00/年から利用できます。

料金プラン 無料トライアルを申し込む

企業情報

  • Spidergap
  • 所在地:London (英国)
  • 2011年設立

Spidergap のサポート

  • 電話サポート
  • 24時間対応(オペレータ)
  • チャット対応有

利用可能な国

アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国 他225つ

言語

アイルランド語, イタリア語, オランダ語, ギリシャ語, スペイン語 他17つ

Spidergapの動画と画像

Spidergapソフトウェア - 1
Spidergapソフトウェア - 2
Spidergapソフトウェア - 3
Spidergapソフトウェア - 4
もう5件表示する
Spidergapの動画
Spidergapソフトウェア - 1
Spidergapソフトウェア - 2
Spidergapソフトウェア - 3
Spidergapソフトウェア - 4

Spidergapの機能・特徴

  • 360度フィードバック
  • API
  • アクティビティ・ダッシュボード
  • アンケートおよびフィードバック
  • サードパーティ統合
  • スキル評価
  • セルフサービスポータル
  • ダッシュボード
  • データのインポート/エクスポート
  • パフォーマンス・レビュー管理
  • パフォーマンス管理
  • レポートのカスタマイズ
  • レポート/分析
  • 人材マネジメント
  • 個人開発計画
  • 従業員オンボーディング
  • 従業員データベース
  • 従業員プロフィール
  • 従業員管理
  • 自己評価
  • 評価管理
  • 質問ライブラリ
  • 進捗の追跡
  • 適格性管理

Spidergapの競合SaaS製品

カスタマイズ可能なアンケート、自動メール・リマインダー、迅速なサインアップ・プロセスを備えた手軽な価格のWebベース・ソリューション。無料で試すことができます。
市場をリードするアンケート・プラットフォームです。 SurveyMonkeyの詳細
Qualtrics EmployeeXMは、強力なチームを構築し、生産性を高め、離職率を下げるための優れたエンゲージメント・プラットフォームです。
Culture Ampは、従業員のエンゲージメント、定着、業績を向上させる取り組みに役立つピープル・アンド・カルチャー・プラットフォームです。
PeopleGoalは、従業員のオンボーディング、エンゲージメント、管理、能力開発を行うための構成可能なエンゲージメントおよびパフォーマンス管理ソリューションです。
eloomiは、使いやすく直感的な学習および開発プラットフォームです。新入社員の研修を行い、スキルとエンゲージメントを向上させることができます。
クラウドベースのパフォーマンス管理ソフトウェア、従来の評価、包括的な評価、またはリアルタイム・フィードバックを展開できます。1人あたり月額$3です。

Spidergapのレビュー

評価ポイント

総合評価
4.8
使いやすさ
4.7
カスタマーサービス
4.9
機能
4.6
価格の妥当性
4.7

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001

評価別レビュー

5
80%
4
19%
3
1%
Ian
Ian
南アフリカのDirector
認証済みLinkedInユーザー
人材, 2~10の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Spidergap Rocks

5.0 3 年前

製品を使ってみた感想: Love the system, the outputs and the excellent, responsive support from the Spidergap Team

良いポイント:

Very simple to use and setup. Does what it’s meant to do without any complicated configuration.

改善してほしい点:

The Spidergap team are launching new functionality - in particular an impact survey for people who have received a 360 report and feedback. This is still in Beta phase and still needs a bit of work.

検討した類似製品: SurveyMonkey

Spidergapに決めた理由: For efficiency in administering and reporting on 360 feedback results.

Spidergapに切りかえた理由: It’s the best solution of its kind available.

認証済みレビュアー
認証済みLinkedInユーザー
インターネット, 10,000+の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Affordable, good customer service and an easy-to-use service

5.0 3 年前

製品を使ってみた感想: Really good. Great assistance setting things up and then there were regular touch points through the year. The tool itself is intuitive, simple and clear, and allows for plenty of customisation. There are richer and fancier 360 evaluation services out there, but considering the very reasonable pricing, Spidergap is a fantastic service that will enable you to run and manage even large evaluation campaigns with very little hassle.

良いポイント:

The big one was automating away a lot of the evaluation process. once you have imported your list of targets and evaluators into the system, things like reminders, invitations to assess etc. can mostly be launched with a couple of clicks. As an admin, you get real time insights into any exercise you are running, and it is easy to view individual reports and group results. Their customer service is very good; great after sales care and they will often be able to take care of things like minor customizations on their end if you ask for it. In addition, their resource bank on the portal is clear and easy to search and has most of the answers you will be looking for anyway.

改善してほしい点:

The software is really simple (which is a good thing!) but this means you are forced to use workarounds to perform some activities. For example, if you wish to resend a reminder to just one person, you have to find the automated email, copy it and paste into an email like Outlook to send it. This functionality should really be built in to the service. As another example, the group results are displayed nicely on the site and you can download the raw data in Excel, but the recommended way to get the visuals is to use a snipping tool; this seems a bit crude.

検討した類似製品: Qualtrics EmployeeXMSurveyMonkey

Spidergapに切りかえた理由: Cheaper, good customer service, no unnecessary add-ons (just focused on 360 evaluations which was all we needed; other companies will try to sell you a bundle or suite of services)

認証済みレビュアー
認証済みLinkedInユーザー
乳製品, 5,001~10,000の従業員数
ツール使用期間: 1年以上
投稿者のソース

Spidergap Review

4.0 2 か月前

製品を使ってみた感想: A good tool with excellent customer service, easy to use, and affordable. It offers many services to companies.

良いポイント:

Good software for preparing and tracking surveys, provides a free trial, is easy to use, can automate evaluation processes, makes it easy to generate a lot of statistics, and provides good after-sales service.

改善してほしい点:

The program needs more work and development, it is preferable to increase the allocation space, it is preferable to add some features so that the work can be performed more efficiently.

Spidergapからの返信

4 週間前

Thank you for taking the time to write this review of Spidergap. We're pleased to hear that you found our software easy to use, with good after-sales service, and that it allowed you to generate useful statistics. We're also glad that you found our pricing to be competitive. We appreciate your feedback on areas where we could improve, such as adding more features and increasing allocation space. We're constantly working to develop our software and are always looking for ways to improve our service. Thank you for choosing Spidergap, and we hope to continue providing you with a valuable service. If you have further suggestions or comments, please don't hesitate to contact us.

Joe
Joe
アメリカのVP, Design
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 51~200の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Spidergap is a decent, middle-of-the-road 360 software that gets the job done

3.0 5 年前

良いポイント:

Easy to use if you only have one or two people to review. The relationship between quantitative ratings and comments is clear.

改善してほしい点:

Missing a lot of basic features such as saving a draft (I can't tell you how many reviews I've lost due to accidentally closing a tab, submission errors, etc.). The way the software visualizes feedback can be terribly misleading. It paints a very bleak picture for areas for improvement, and doesn't take into account that the feedback is relative to all other feedback. For example, if my lowest rating is a 4/5 in three areas, those three areas will be visualized in a dark red and called out as weaknesses, despite the fact that I scored high on them.

Spidergapからの返信

3 年前

Edit: Good news! As of 8 February 2019, we now support automatic saving of feedback responses! ------ Hi Joe, Thanks for your feedback! We really appreciate feedback that helps us to improve, even if it's not always as flattering as we'd like. As you've identified a few issues, I'm really keen to help you address these and to get further feedback to understand where else we need to improve. However, I'm limited to 1,000 characters here so I have sent you an email directly. In summary: - I'm pleased to say that we have a new feature that we'll be releasing soon to address accidentally closing tabs - We can support you in changing the Red/Amber/Green boundaries in the report - We aim to be world-leading (not middle of road), so I would love to connect with you directly via a call to learn more about what else you'd like to see from us to reach that level All the best, Alexis

Claire Suzanne
英国のPeople and Development Manager
病院、ヘルスケア, 51~200の従業員数
ツール使用期間: 1年以上
投稿者のソース

360 Feedback for a small non profit organisation

5.0 4 週間前 新着

製品を使ってみた感想: This is a new experience for staff within our organisation and it is making steady progress each year, we have had a 95% satisfaction rate from staff seeking feedback and plan to continue to use the software in the future.

良いポイント:

This product is very simple for staff and line managers to use, the process is time managed and semi automated so we have control over what happens when but are guided by the system as to what works best. The email templates are great and the information upload process simple to follow. The question library is comprehensive and yet still allows the orgnisation to personalise to their own language. Excellent self help systems, but if you prefer to be hand held though a process, the team are always on hand to help out. The layout of the 360 document is easy to work with, user friendly and the coaching email that you send out before hand has been really well received by managers and staff alike.

改善してほしい点:

I struggled with getting the time line planned out, I did not find that particularly intuitive

Spidergapからの返信

3 週間前

Thank you for sharing your positive experience with Spidergap; we're glad it has been a valuable tool for your small non-profit organization. We're thrilled that the system has been user-friendly for staff and line managers and that you've found the question library comprehensive yet customizable to your organization's language. We're sorry to hear that you struggled with getting the timeline planned out, and we will certainly take your feedback on board to see how we can improve the process in the future.