キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
BigCommerceとは?
BigCommerce (Nasdaq:BIGC) はサービスとしてのソフトウェア (SaaS) 方式の優れたeコマース・プラットフォームであり、あらゆる規模の販売業者のオンライン・ビジネスの開設、革新、成長に役立ちます。優れたオープンSaaSソリューションであるBigCommerceは、シンプルで使いやすいエンタープライズ・レベルの機能や、カスタマイズ、パフォーマンス能力を発揮します。Ben & Jerry’s、SCジョンソン、Skullcandy、ソニー、Vodafoneなど、150カ国で多くの業界の数万社の企業がBigCommerceを利用しています。
BigCommerceの対象ユーザー
あらゆる規模の小売業向けに設計されたクラウド・ベースのツールで、カスタマイズ可能なテーマやテンプレートを使用してeコマースのWebサイトを作成し、集中ダッシュボードで販売を管理することができます。
BigCommerceをご存知でしょうか?
別の人気製品との比較
BigCommerce
BigCommerceの評判・レビュー
Strong but could use a few improvements. WordPress integration!
Reliable and Powerful Ecommerce Management Platform
製品を使ってみた感想: First of all, i have to say, this platform will never collapse your financial stability. It really worth for your investment. BigCommerce is the main reason to grow our product sales in our business. This platform gives you ability to manage your all the business needs from one single place in a professional way. And this platform is not only to sell Digital Goods but also Physical Goods. BigCommerce offers a grate experience for both Business side and Customer side.
良いポイント:
BigCommerce Support team is excellent. They respond to our inquires quickly with solutions. They are available on 24/7 for our support which is a grate thing about this platform that their competitors don t have. This platform offers lots of features that will help, any kind of online businesses. Such as Store setup, Inventory Management, Order Management, Marketing Tools, Website Builders and many more. Platform is very easy to adopt. Easy to configure. It offers many integration options with other tool, which makes this platform has no limitations. It has grate security features, so you have nothing to worry regarding any security issues. that helps us to build trust with our customer base. It has lots of custom templates that we can create colorful and attractive checkout pages and designs.
改善してほしい点:
Their plans has Sale Limits. Also, the ability to recover abounded carts is available only in Higher-Tier Plans. Other than that, there is nothing to complain.
Great e-commmerce platform if you can't afford custom designs but have a large inventory of products
製品を使ってみた感想: The company I worked for had a B2B e-commerce website, but wanted to start a second e-commerce site that was more B2C focused since the clientele had different needs, and the B2B site was not set up to accommodate all the new B2C business. We were able to set it up quickly and provide accurate shipping costs and product option costs.
良いポイント:
I loved the versatility available for building product pages, being able to set it up so pricing adjusts automatically for different product options, and the import/export functions to update large inventories via Excel documents instead of manually editing within the web app.
改善してほしい点:
Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc. Their customer service is great though, so if you're confused about a setting you can call and talk to someone very quickly. I rarely ever waited more than 5 minutes to talk to a rep.
Used to be a fan … this is so bad
製品を使ってみた感想: I had a Big Commerce site in 2012 that I absolutely loved. We left the platform for a while and came back in the end of 2017. For a while things were pretty smooth. However, Big Commerce recommended me to a developer to build our site. They charged me $40,000and built a fully custom site that only they could work on so that they could earn another $3000 to $4000 a month. This is actually a good part of my experience with Big Commerce . It was impossible to find anyone who knew how to work on the platform and all of the “preferred partners “did not know a number less than $40,000. Such a racket and a total scam. In 2020, I had all of the customizations removed and began to take care of the site myself. I was an enterprise client with dedicated level to support which was generally quite helpful. However, due to slower business from the pandemic, I really negotiated my rate in early 2023 to $1000 per month . apparently, that's not enough money to get decent support. They dropped me back to level one Support and often times the people I got new less than I did. I do not have the patience for that especially not paying that kind of money. I reached out to the [sensitive content hidden] and was told by him personally that they weren’t going to do anything to help me. So I moved my Store to Shopify Plus. By the way, I was able to fully build the Shopify plus store all on my own have never built a site before. The tools made it quite easy to make a site that was far superior to my Big Commerce site in
良いポイント:
I had a Big Commerce site in 2012 that I absolutely loved. We left the platform for a while and came back in the end of 2017. For a while things were pretty smooth. However, Big Commerce recommended me to a developer to build our site. They charged me $40,000and built a fully custom site that only they could work on so that they could earn another $3000 to $4000 a month. This is actually a good part of my experience with Big Commerce
改善してほしい点:
Treat me like I am stupid . Then make changes to the platform without informing anybody that have on numerous occasions cost my company money. They charge WAY too much for how basic the platform is
Happy over-all.
製品を使ってみた感想: Over all I am happy with BigCommerce.
良いポイント:
I like the store I created. I like the creative freedoms in BigCommerce. I find my way around easily. I like that I could use Quickbooks to process payments. At the time I started my online store that was not possible with Shopify.
改善してほしい点:
You should be able to add locations to invoices. I don't print packing slips, just the invoices. I have to hand write the locations on the invoice for the person pulling items for the order. I wish I could sort the order of the items and have it stay that way! It takes a bit of time for the average Joe to learn their way around on BigCommerce. Once I got past the learning curve it became quite comfortable.
It's been a nice long relationship
製品を使ってみた感想: Overall, it's been pretty smooth sailing. Customer service is ALWAYS there and trying to help the best they can. They never leave me in the dark. Way easier and faster site than dealing with Magento.
良いポイント:
I have used Bigcommerce for over 8 years. Overall, I think it works better and at a more reasonable cost than other related platforms.
改善してほしい点:
I have 1k parent skus with 11k child skus. It will not import my large spreadsheet. So if there is a major price change from my brands, it's impossible to import my vendor's .csv or excel sheet. We have to update each regular price and sale price one by one. Takes way too much time to permanantly discount items / sales too.