---
description: Gustoを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gustoとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [人事管理システム](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto)

# Gusto

Canonical: https://www.capterra.jp/software/131882/gusto

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> Gustoは、成長企業のためのオールインワンの人事プラットフォームです。勤勉なチームの採用、給与、保険、管理を1か所で行うことができます。
> 
> 評価：4229人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Gustoの対象ユーザー

Gustoは、成長企業のためのオールインワンの人事プラットフォームです。Gustoなら、会社の規模やステージに関係なく、チームの雇用、給与、管理に必要なツールを簡単に使うことができます。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.6/5** | 4229 レビュー |
| 使いやすさ | 4.6/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.4/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.5/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Gusto
- **ロケーション**: San Francisco, アメリカ
- **設立**: 2011

## ビジネスコンテキスト

- **価格プラン**: $49.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国

## 機能

- ACAレポート
- COBRA管理
- Goal Setting/Tracking
- HIPAA準拠
- W-2準備
- アクティビティ・ダッシュボード
- アラート／通知
- オンボーディング
- オンライン福利厚生登録
- カレンダー管理
- セルフサービスポータル
- タイムシート管理
- タスク管理
- ダッシュボード
- トレーニング管理
- ドキュメント管理
- バケーション／休暇追跡
- パフォーマンス・レビュー管理
- パフォーマンス管理
- マーケット・データ分析
- モバイル・アクセス
- リマインダー
- レポート／分析
- 予算運用
- 人材マネジメント
- 健康保険事務
- 出席追跡
- 口座振込
- 報酬管理
- 小切手印刷
- 従業員セルフサービス
- 従業員データベース
- 従業員ハンドブック
- 従業員プロフィール
- 従業員ポータル
- 従業員福利厚生管理
- 従業員管理
- 控除管理
- 支払い請求が可能・不可能な時間
- 時間と参加
- 時間追跡
- 生命保険事務
- 申請者追跡
- 福利厚生ダッシュボード
- 福利厚生管理
- 税法遵守
- 給与明細
- 給与管理
- 退職プラン管理
- 障害保険管理

... さらに3件の機能

## 統合 (合計124件)

- 15Five
- 7shifts
- Accelo
- Aplos
- Asana
- Ashby
- AttendanceBot
- Autobooks
- AvaHR
- BambooHR
- Bench
- Boast
- Bonusly
- Bookkeeper360
- Box

... さらに109件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- チャット対応有

## Category

- [人事管理システム](https://www.capterra.jp/directory/5/human-resource/software)

## 関連カテゴリー

- [人事管理システム](https://www.capterra.jp/directory/5/human-resource/software)
- [福利厚生管理ソフトウェア](https://www.capterra.jp/directory/10025/benefits-administration/software)
- [給与計算ソフト](https://www.capterra.jp/directory/30202/payroll/software)
- [ピアボーナス](https://www.capterra.jp/directory/30818/employee-recognition/software)
- [報酬管理システム](https://www.capterra.jp/directory/30667/compensation-management/software)

## 代替製品

1. [Deel](https://www.capterra.jp/software/205015/deel) — 4.9/5 (4314 reviews)
2. [Rippling](https://www.capterra.jp/software/172127/rippling) — 4.9/5 (4885 reviews)
3. [RUN Powered by ADP](https://www.capterra.jp/software/185859/run) — 4.6/5 (1569 reviews)
4. [ADP Workforce Now](https://www.capterra.jp/software/155895/workforcenow) — 4.4/5 (7281 reviews)
5. [Patriot Software](https://www.capterra.jp/software/116050/Patriot-Software) — 4.8/5 (3966 reviews)

## レビュー

### "Gusto is awesome\! Best HR Software there is" — 5.0/5

> **Greg** | *2025年10月28日* | 教育管理 | おすすめ評価：10.0/10
> 
> **良いポイント**: Gusto is awesome\! Easiest HR system I've used. Super simple and straightforward. Has great workflows. Is so easy to understand and access as a user.
> 
> **改善点**: I honestly don't have any complaints about Gusto. I've had a couple of login issues before, but nothing big stands out.
> 
> I have loved Gusto. I've used almost all of the big payroll/HR systems and Gusto is head and shoulders above the rest. Easy to use, awesome automations, great at gathering feedback, makes sense, and more.

-----

### "Gusto review" — 5.0/5

> **認証済みレビュアー** | *2026年5月7日* | 電気・電子機器製造 | おすすめ評価：4.0/10
> 
> **良いポイント**: Gusto was very user-friendly and intuitive for both administrators and employees. The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined. I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system. Customer support was responsive, and the implementation process was straightforward compared to larger HRIS/payroll platforms.
> 
> **改善点**: One downside of Gusto was that it can feel somewhat limited for growing or more complex organizations. Reporting customization and advanced HR/payroll configurations were not as robust as larger enterprise systems. Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or multi-state/international operations could be challenging as the company scaled.
> 
> Overall, my experience with Gusto was very positive. It is an easy-to-use and efficient platform that works especially well for small to mid-sized companies looking for a streamlined payroll and HR solution. The system simplifies payroll processing, onboarding, benefits administration, and employee self-service, which saves a significant amount of administrative time. While it may have some limitations for larger or more complex organizations, it provides a strong user experience, reliable automation, and solid customer support for companies seeking an all-in-one HR and payroll platform.

-----

### "I'm a small business with two owners" — 1.0/5

> **Garrett** | *2026年1月15日* | 政府関係 | おすすめ評価：0.0/10
> 
> **良いポイント**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year.
> 
> **改善点**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately.
> 
> I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. &#10;&#10;This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal.&#10;&#10;This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it.&#10;&#10;When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone.&#10;&#10;Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer.&#10;&#10;The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out.&#10;&#10;This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods.&#10;&#10;I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money.&#10;&#10;If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere.

-----

### "substance abuse  counselor" — 5.0/5

> **jessica** | *2026年7月21日* | 病院、ヘルスケア | おすすめ評価：10.0/10
> 
> **良いポイント**: easy to use, and has good customer support. I use this at work to clock in and out, as well as complete learning assignments.
> 
> **改善点**: nothing really stands out that I would consider a con. Everything that i have used personally has been easy to use.
> 
> it has been good, I can't complain about anything, I've had no issues, and use gusto weekly to clock in and out, and complete assigned learnings through.

-----

### "Excellent Time Management Program" — 5.0/5

> **Amanda** | *2026年2月26日* | 医療業務 | おすすめ評価：10.0/10
> 
> **良いポイント**: Very easy to use app that allows all employees the ease of time tracking and time off requests. Great customer support for small business management and value for your money\!
> 
> **改善点**: Nothing\! We have been able to set up the app to allow for as much autonomy as we like for our employees to have, while still being streamlined for payroll and schedules\!
> 
> Great Experience\! Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services\!

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## リンク

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