キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Gusto
Gustoとは？
起業したばかりでも、急成長中の企業でも、Gustoは、チームを成長させ育てるために必要なパートナーです。Gustoでは、給与計算、福利厚生、採用、経営資源など、あらゆる最新の人事機能を1か所で利用できます。
Gustoは、全米20万以上の企業に利用されています。信頼できる単一のシステム、競争力のある報酬ツール、専門家のガイダンスにより、企業の人材に力を与えています。人材が成長すれば、ビジネスも成長するからです。
Gustoの対象ユーザー
Gustoは、成長企業のためのオールインワンの人事プラットフォームです。Gustoなら、会社の規模やステージに関係なく、チームの雇用、給与、管理に必要なツールを簡単に使うことができます。
Gustoをご存知でしょうか？
別の人気製品との比較
Gusto
Gustoの他のおすすめ代替製品
Gustoの評判・レビュー
Gusto is the iPhone of Payroll
I’m an employment lawyer and I consistently recommend Gusto to my clients
製品を使ってみた感想： Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.
良いポイント:
Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.
改善してほしい点:
I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.
Great company to work with
製品を使ってみた感想： Overall we enjoy working with Gusto and really like their customer service. Moving from a big company to Gusto was a smart choice for us.
良いポイント:
Wonderful customer service, really responsive and easy to work with.
改善してほしい点:
We have struggled adjusting to the change in when direct deposit gets settled. Most payroll companies, the banks will release funds to employee's accounts once it clears the employer's account. But with Gusto the funds don't clear the account until it the day employees are to be paid. So, employees who used to receive their checks early due to who they bank with no longer get that, they now have to wait until pay date later in the afternoon before their check is deposited.
Gustoからの返信
4 週間前
Hello Gabrielle, Hello, Thank you for your positive feedback about our customer service! We’re pleased to hear that you’ve found our team responsive and easy to work with. We understand that the change in direct deposit timing has impacted your payroll process, as funds now clear on the pay date rather than earlier. If you have any further questions or need assistance with this issue, please don’t hesitate to reach out. Thank you again for choosing Gusto and for your valuable feedback. -Gusto
If your budget is small, Gusto may work for you.
製品を使ってみた感想： I hate Gusto with a passion, but the price is right. Just know that you will have to pay your team by check and reconcile it later every 2-3 months due to Gusto problems. I'm actively trying to find a more secure solution. I have little faith that things are being calculated correctly either.
良いポイント:
The user interface is really nice looking and it is easy to get started and use - when it is working.
改善してほしい点:
There are a LOT of glitches, and customer service cannot help you at all. Some of their backend processes make no sense, and they get really snarky when you ask questions.
Gustoからの返信
4 週間前
Hello, Hello, Thank you for sharing your feedback. We’re pleased to hear that you find our user interface appealing and appreciate the cost benefits. However, I’m sorry to learn about the challenges you’ve encountered with our customer service. We are continuously working to improve our platform and address any issues our customers face. Your feedback is invaluable in helping us refine our services. If you have any specific concerns or need further assistance, please feel free to reach out to us directly at [email protected]. We are here to help resolve any issues and ensure your experience with Gusto is as smooth as possible. Thank you for your patience and understanding. -Chelsea B
Gusto is worth it!
製品を使ってみた感想： Whenever we have had issues, Gusto has really tried to remedy them. I appreciate all that they have done and do for us. I needed to reach out and they really tried to work things our for us.
良いポイント:
Gusto's ease of use is what we like most. It's so easy for our employees to onboard and use.
改善してほしい点:
Their state tax compliance service need a bit of improvement, especially on the city and county level for taxes
Gustoからの返信
4 か月前
Hello Judith, Thank you for your comprehensive review! We’re thrilled to hear that you and your employees find Gusto easy to use, especially for onboarding. We appreciate your feedback regarding our state tax compliance service and will continue to work on improving it, particularly at the city and county levels. It’s great to know that our team has been responsive and helpful whenever issues have arisen. We're committed to providing excellent support and are glad that our efforts have made a positive impact on your experience. Thank you for choosing Gusto based on a referral and for sharing your positive experience. We’re happy to hear that we have met your expectations and look forward to continuing to serve you. Thank you for being a valued Gusto customer! -Gusto
Accountant Approved
良いポイント:
Very user friendly and the customer service is outstanding!!
改善してほしい点:
So far I have nothing bad to say about Gusto
Gustoからの返信
3 週間前
Hello Debbie, Thank you for your glowing feedback! We're thrilled to hear that Gusto's user-friendly platform and outstanding customer service have made a positive impact on you and your clients. It’s great to know that the accountant login has been helpful, and we’re proud to be a cost-effective solution that works for both your team and your clients. We appreciate you choosing to switch to Gusto and are here to continue supporting you. If you ever need anything, don’t hesitate to reach out! -Gusto
