--- description: Gustoを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gustoとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [人事管理システム](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto) # Gusto Canonical: https://www.capterra.jp/software/131882/gusto ページ：1 / 170\ 次へ: [次ページ](https://www.capterra.jp/software/131882/gusto?page=2) > Gustoは、成長企業のためのオールインワンの人事プラットフォームです。勤勉なチームの採用、給与、保険、管理を1か所で行うことができます。 > > 評価：4206人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Gustoの対象ユーザー Gustoは、成長企業のためのオールインワンの人事プラットフォームです。Gustoなら、会社の規模やステージに関係なく、チームの雇用、給与、管理に必要なツールを簡単に使うことができます。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 4206 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.4/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Gusto - **ロケーション**: San Francisco, アメリカ - **設立**: 2011 ## ビジネスコンテキスト - **価格プラン**: $49.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国 ## 機能 - ACAレポート - COBRA管理 - Goal Setting/Tracking - HIPAA準拠 - W-2準備 - アクティビティ・ダッシュボード - オンボーディング - オンライン福利厚生登録 - カレンダー管理 - コンプライアンス管理 - セルフサービスポータル - タイムシート管理 - タスク管理 - ダッシュボード - トレーニング管理 - ドキュメント管理 - バケーション／休暇追跡 - パフォーマンス・レビュー管理 - パフォーマンス管理 - マーケット・データ分析 - モバイル・アクセス - リマインダー - レポート／分析 - 予算運用 - 人材マネジメント - 健康保険事務 - 出席追跡 - 口座振込 - 報酬管理 - 小切手印刷 - 従業員セルフサービス - 従業員データベース - 従業員ハンドブック - 従業員プロフィール - 従業員ポータル - 従業員福利厚生管理 - 従業員管理 - 控除管理 - 支払い請求が可能・不可能な時間 - 時間と参加 - 時間追跡 - 生命保険事務 - 申請者追跡 - 福利厚生ダッシュボード - 福利厚生管理 - 税法遵守 - 給与明細 - 給与管理 - 退職プラン管理 - 障害保険管理 ... さらに3件の機能 ## 統合 (合計127件) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box ... さらに112件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [人事管理システム](https://www.capterra.jp/directory/5/human-resource/software) ## 関連カテゴリー - [人事管理システム](https://www.capterra.jp/directory/5/human-resource/software) - [福利厚生管理ソフトウェア](https://www.capterra.jp/directory/10025/benefits-administration/software) - [給与計算ソフト](https://www.capterra.jp/directory/30202/payroll/software) - [ピアボーナス](https://www.capterra.jp/directory/30818/employee-recognition/software) - [報酬管理システム](https://www.capterra.jp/directory/30667/compensation-management/software) ## 代替製品 1. 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[Patriot Software](https://www.capterra.jp/software/116050/Patriot-Software) — 4.8/5 (3948 reviews) ## レビュー ### "Great for small teams" — 4.0/5 > **Hallye** | *2026年3月26日* | 機械・産業工学 | おすすめ評価：7.0/10 > > **良いポイント**: Gusto excels at automated payroll, tax filing, employee self-service, benefits administration, and smooth onboarding, ideal for small businesses. > > **改善点**: Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans. > > Highly rated by small teams for its simplicity and automation, though it feels limited as businesses grow or require complex HR workflows. ----- ### "Success With Gusto" — 5.0/5 > **Colton** | *2026年4月17日* | 消費者サービス | おすすめ評価：10.0/10 > > **良いポイント**: The ability to easily upload documents for employees to sign. The ability to easily approve and deny paid time off requests. To ability to manage employee hours \& pay, has helped streamline and manage many aspects for our small business. > > **改善点**: I am not a fan of the inability to submit time off requests if hours are not in the bank. At my business we utilize time off accrual and if the hours are not there even if they will be at the time for the request it will not allow you to request that time. > > Gusto has been a sigh of relief, making managing my team easier than ever. The ability to upload updates to policies and procedures and have them signed on off has taken the leg work out of making changes. ----- ### "Gusto: Easy, Affordable, but Not Perfect" — 3.0/5 > **Emily** | *2026年1月16日* | 化学 | おすすめ評価：6.0/10 > > **良いポイント**: Gusto integrates easily with other systems we use, which saves time and reduces manual work. The employee app is very convenient—our team finds it simple to access pay stubs, tax documents, and personal information right from their phones. It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get. > > **改善点**: One major frustration is that when an employee is rehired, Gusto does not reset their settings. This can cause confusion and extra manual cleanup. We’ve also had ongoing issues with city tax handling, which has required additional monitoring to make sure everything is correct. Another small but annoying usability issue is that when you tab to the next employee, it doesn’t stay in the same section you were working in—you have to keep navigating back to where you were, which slows things down. > > Gusto is affordable, easy to integrate, and employee-friendly, which makes it a strong choice for many businesses. However, some workflow and tax-related issues could definitely be improved to make the experience smoother for administrators. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *2026年1月15日* | 政府関係 | おすすめ評価：0.0/10 > > **良いポイント**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **改善点**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- ### "Gusto for the win\!" — 4.0/5 > **Jarvis** | *2026年4月22日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10 > > **良いポイント**: Gusto stands out as a premier payroll service primarily due to its exceptional user interface. The mobile app is thoughtfully designed, offering a level of autonomy that is rare in HR software. I particularly appreciate being able to manage time-off requests and make real-time account adjustments directly from my phone. The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of managing my employment details. > > **改善点**: Difficulty Reaching a Human: While the help center is extensive, many users report that during high-stress times (like year-end tax filing), getting a live representative on the phone or chat can take a long time. > > Overall, I had a great experience using the Gusto payroll system. It served as a highly effective employee tool for time management, payroll modifications, and tracking the time clock. Additionally, it was invaluable for resolving tax-related issues and ensuring compliance. All in all, it was a reliable and user-friendly platform for managing my employment needs. ----- ページ：1 / 170\ 次へ: [次ページ](https://www.capterra.jp/software/131882/gusto?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/131882/gusto) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ