--- description: Bloomerangを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bloomerangとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [資金調達サービス](/directory/20047/fundraising/software) > [Bloomerang](/software/131207/bloomerang) # Bloomerang Canonical: https://www.capterra.jp/software/131207/bloomerang ページ：1 / 53\ 次へ: [次ページ](https://www.capterra.jp/software/131207/bloomerang?page=2) > Bloomerangの寄付者管理ソフトウェアなら、資金調達担当者がより多くの時間を節約し、より多くの資金を調達し、より良い活動を行えるよう支援できます。 > > 評価：1287人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Bloomerangの対象ユーザー 個人の資金調達にフォーカスした、小規模で成長中の非営利団体。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 1287 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.8/5 | レビュー全体に基づく | | 価格の妥当性 | 4.6/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Bloomerang - **ロケーション**: Brentwood, アメリカ - **設立**: 2012 ## ビジネスコンテキスト - **価格プラン**: $125.00 - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, カナダ ## 機能 - CRM - イベント管理 - オンライン寄付 - キャンペーン管理 - コミュニケーション管理 - コラボレーションツール - ソーシャル・メディア統合 - ドナー管理 - フォーム管理 - ボランティア管理 - メンバーシップ管理 - メンバー・データベース - メール・マーケティング - モバイル・アクセス - モバイル寄付 - リマインダー - レポートと統計 - 助成金管理 - 卒業生管理 - 寄付申込管理 - 弁護士管理 - 決済処理 - 登録管理 - 経理 - 継続寄付 - 資金調達管理 - 連絡先管理 - 領収書管理 ## 統合 (合計36件) - Aplos - Apple Pay - Benchmark Email - Bloomerang Fundraising - BombBomb - Cognito Forms - Constant Contact - Donately - Donorbox - Emma by Marigold - Eventbrite - Givebutter - GivingFuel - Gmail - Google Forms ... さらに21件の統合 ## サポートのオプション - メール/ヘルプデスク - ナレッジベース - 電話サポート - チャット対応有 ## Category - [資金調達サービス](https://www.capterra.jp/directory/20047/fundraising/software) ## 関連カテゴリー - [資金調達サービス](https://www.capterra.jp/directory/20047/fundraising/software) - [寄付管理アプリ](https://www.capterra.jp/directory/30548/donation-management/software) - [非営利業務向けソフト](https://www.capterra.jp/directory/30805/nonprofit/software) - [NPO会員管理ソフト](https://www.capterra.jp/directory/31515/nonprofit-crm/software) - [助成金管理システム](https://www.capterra.jp/directory/30567/grant-management/software) ## 代替製品 1. [DonorPerfect](https://www.capterra.jp/software/2698/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 2. [CiviCRM](https://www.capterra.jp/software/79192/civicrm) — 3.9/5 (41 reviews) 3. [Raklet](https://www.capterra.jp/software/148555/raklet) — 4.7/5 (92 reviews) ## レビュー ### "Customer Support is HANDS DOWN the best." — 5.0/5 > **Kristine** | *2021年3月25日* | 非営利団体運営 | おすすめ評価：10.0/10 > > **良いポイント**: I am a sole user of our agency's donor/constituent software. I'm stubborn and like to try to figure things out before asking for help, BUT Bloomerang's customer service team is outstanding. I've never been on hold or had to wait long at all for support. Plus, you get a real person that also helps you implement things that come about during your conversation. There are also many avenues you can contact them. AND, their webinars with other community partners are always so insightful, and fun\! > > **改善点**: I'm hoping that we can, down the line, make online donation forms--for general donations and events--a little more visually inviting (easier to read). Also, more like a menu with a shopping cart for check out, instead of working with an outside vendor that integrates with Bloomerang. > > Wonderful. That is all. ----- ### "The Best Little Fundraising CRM Money Can Buy" — 5.0/5 > **認証済みレビュアー** | *2021年7月15日* | 非営利団体運営 | おすすめ評価：10.0/10 > > **良いポイント**: Easy to implement. Great customer service. Robust reporting features. Great user interface. Best in class features. Just upgraded email marketing features\! > > **改善点**: Not a lot of options for online fundraising campaigns (vs a regular donation page), and online forms are limited. > > Great control over how I set up and manage the database to meet most fundraising needs. Love the best in class reporting functionality; they are doing stuff no one else is doing in that realm. ----- ### "Limited Options and Poor Customer Support" — 1.0/5 > **Fernette** | *2016年3月22日* | 市民団体、社会団体 | おすすめ評価：1.0/10 > > **良いポイント**: We sought this vendor because of its simple platform and reduced cost. > > **改善点**: There are so many negative experiences, it's hard to identify what I liked least. 1. Revolving door customer support. Sales was very attentive, but after we purchased, we had difficulty getting ahold of our customer support. At one point she said she only worked 2 days a week, and then she called from a noisy street. Customer support didn't know about integrations with other products or setting the platform for automation, so it took weeks to allow her to put me in contact with engineering. He answered in a helpful email that took 5 minutes. Constant Contact support is much better than this - it doesn't matter to me who I get on the phone if they are knowledgeable and nice. Other platforms definitely have their support personnel better trained to answer questions. 2. Inadequate documentation for support - Videos, no Texts. As is common I think for startup companies, Bloomerang filmed short videos, but neglected proper text documentation. Our donation director would watch videos, then have trouble finding appropriate parts if she had any questions. Good tutorial documentation has text (that can be searched) and also screenshots to help people know what to do. 3. Poor default donation forms - the donation forms were ugly and not what someone would expect for a donation software. We had to go with MailChimp anyway and so there was the added cost. Bloomerang is definitely not a good option for emailing your list (others have mentioned). 4. Poor search of the donation database. If you wanted to select a list by a certain demographic - like donors of a certain amount or from a different state and some other feature and then email them, then Bloomerang couldn't do it. Although they will take some customization of the donor entry, we often found that adding different client details couldn't be searched. What is the point of adding more details if you can't find them later? We had used another platform with better search capabilities. 5. They do not search for duplicates or common typographical errors. As a result, you may be charged for a much higher number of people that are not truly in your database. Other mail lists like Constant Contact search for duplicates and also make corrections in email addresses (like a missed period between gmail and com). Nothing like that in Bloomerang. 6. They do not stand by their product. There is no customer satisfaction guarantee. Although we stated a desire to cancel the product entirely after the first year and asked the rep not to process our direct deposit, she did it anyway. Bloomerang told me that their policy is not to refund any money even though we will not be using their product at all. I was not contesting the 1 year that we already paid into, what I didn't want to do was pay for the future year because we would not use it because it had so many missing needs. Just using an integration with Mail Chimp would serve us better than Bloomerang. The communication piece with Bloomerang is extremely weak. ----- ### "Excellent for Most Non-Profits" — 5.0/5 > **Jeff** | *2019年11月14日* | 非営利団体運営 | おすすめ評価：9.0/10 > > **良いポイント**: Bloomerang is intuitive and easy to use. Creating and reporting with custom field has never been easier and really allows you to customize it to your needs rather than using a standard field for something else. The ability to create embedded forms is a lifesaver. The integrated email capabilities save me from having to purchase another solution like Constant Contact. Plus, these interactions are automatically recorded in the donor/prospects data file. The integrated DonorSearch option is convenient, useful and cost-effective. > > **改善点**: If my organization ran a ton of events, I'm not sure this would be my optimal solution. Currently, there is only one level of access - so I can't let a Board Member in to look around because any accidental changes they make would be permanent. I know that Bloomerang is working on this though. > > At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton of features and saved quite a bit. The conversion was painless. I've only had to contact support a few times and they have always been extremely helpful. In my current role, I set them up with Bloomerang as their first database. I have also recommended it on multiple occasions. ----- ### "Great Database for Smaller Organizations" — 5.0/5 > **認証済みレビュアー** | *2020年12月16日* | 資金調達 | おすすめ評価：8.0/10 > > **良いポイント**: Bloomerang is very easy to use and very easy to set up, they also have a ton of resources and videos so if you can't figure something out right away, you'll be able to figure it out soon. The interface is very simple with all the options on the left hand side. The dashboard gives a lot of good data and its very, very easy to build either custom reports or use their canned report templates. Imports are also very easy. Household records are only counted as 1 record against your limit, which is nice. > > **改善点**: The donation pages leave a lot to be desired. There's only a few things you can edit or customize unless you self host and know how to code html, css and java-script. The dashboard on the home page isn't customizable either, though it does give pretty good data by itself, it would be better if it were customizable. > > Bloomerang is easy to use for the majority of people, but you do give up some customization options to get that ease of use. I think its a good database for smaller organizations, especially ones that don't have the staff or the time for a database administrator. ----- ページ：1 / 53\ 次へ: [次ページ](https://www.capterra.jp/software/131207/bloomerang?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/131207/bloomerang) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ