--- description: ZENOTIを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTIとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [メディカルスパソフト](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.jp/software/131057/zenoti ページ：1 / 51\ 次へ: [次ページ](https://www.capterra.jp/software/131057/zenoti?page=2) > Zenotiで、ワンランク上を目指しましょう。20,000以上の企業に選ばれている、ビューティ、ウェルネス、フィットネスブランド向けのオールインワン・ソフトウェアソリューションです。 > > 評価：1246人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### ZENOTIの対象ユーザー サロン、スパ、メディカルスパ向けの優れたクラウドベースソフトウェアです。Zenotiは、1拠点から5,000拠点規模の、20,000以上の企業に利用されています。このソフトウェアを利用している顧客は、過去2年間で平均して60%の収益アップを実現しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 1246 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.3/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Zenoti Software - **ロケーション**: MERCER ISLAND, アメリカ - **設立**: 2010 ## ビジネスコンテキスト - **価格プラン**: $400.00 - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, アラブ首長国連邦, イギリス, インド, オランダ, オーストラリア, カナダ, カンボジア, シンガポール, スイス, タイ, ニュージーランド, ノルウェー, フィリピン, フランス, マレーシア, 中華人民共和国香港特別行政区 ## 機能 - Confirmations/Reminders - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - HIPAA準拠 - Third-Party Integrations - Webサイト統合 - アポイントメントのスケジューリング - アポイントメント管理 - アラート／通知 - イベント管理 - オンライン予約 - オンライン決済 - カレンダー同期 - カレンダー管理 - ギフトカード管理 - クラスのスケジューリング - クラス管理 - サロン・スパ向け - スタッフ管理 - チーム管理 - フォームのカスタマイズ - ブランディングのカスタマイズ - マーケティングの自動化 - メンバーシップ管理 - メンバー・コミュニケーション - メンバー・データベース - メンバー・ポータル - メール・マーケティング - モバイル・アクセス - リマインダー - レポートと統計 - レポート／分析 - 予約管理 - 出席追跡 - 可用性管理 - 定期アポイントメント - 従業員管理 - 教職員管理 - 決済処理 - 登録管理 - 給与管理 - 自動スケジューリング - 訪問者管理 - 請求、インボイス - 販売時点情報管理 (POS) - 顧客データベース - 顧客ポータル - 顧客管理 ... さらに4件の機能 ## 統合 (合計8件) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [メディカルスパソフト](https://www.capterra.jp/directory/30582/medical-spa/software) ## 関連カテゴリー - [メディカルスパソフト](https://www.capterra.jp/directory/30582/medical-spa/software) - [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software) - [スパ管理ソフト](https://www.capterra.jp/directory/30782/spa/software) - [会員管理システム](https://www.capterra.jp/directory/20045/membership-management/software) - [スケジュール管理ツール](https://www.capterra.jp/directory/30087/scheduling/software) ## 代替製品 1. [Fresha](https://www.capterra.jp/software/142138/shedul-com) — 4.8/5 (1442 reviews) 2. [Boulevard](https://www.capterra.jp/software/180087/boulevard) — 4.6/5 (364 reviews) 3. [Vagaro](https://www.capterra.jp/software/153752/vagaro) — 4.7/5 (3472 reviews) 4. [Mindbody](https://www.capterra.jp/software/40229/mindbody) — 4.0/5 (2981 reviews) 5. [vcita](https://www.capterra.jp/software/142264/appointment-scheduling) — 4.4/5 (290 reviews) ## レビュー ### "Prompt, reliable, and friendly support team\!" — 5.0/5 > **Gabrielle** | *2025年8月20日* | 消費者サービス | おすすめ評価：8.0/10 > > **良いポイント**: The customer support team is always very friendly, helpful and informative. Our account lead, \[sensitive content hidden\], goes above and beyond to make sure that I receive the assistance and information needed, ensuring that everything runs smoothly. I have asked so many random questions across all different subjects and \[sensitive content hidden\] always assists with a smile. > > **改善点**: There are some system settings that can be difficult to work around sometimes. I wish we were able to adjust system settings and preferences based on the salon's needs. > > Zenoti is a great appointment booking and client management system. It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place. It is fairly easy for beginners to learn how to use. The support team is prompt and thorough when assistance is requested. ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *2025年9月23日* | 医療業務 | おすすめ評価：10.0/10 > > **良いポイント**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **改善点**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *2025年10月18日* | 代替医療 | おすすめ評価：3.0/10 > > **良いポイント**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **改善点**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Zenoti Review" — 1.0/5 > **Johna** | *2025年11月19日* | 化粧品 | おすすめ評価：0.0/10 > > **良いポイント**: Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry. > > **改善点**: Turnaround time to have issues resolved takes days at times. No customer service readily available unless you use the chat bot but even then not too helpful. > > I would not recommend this product. It needs to have more advanced options and be able to evolve with an ever changing Aesthetic environment. ----- ### "Hands down the best\!\!\!" — 5.0/5 > **Rachel** | *2025年10月4日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10 > > **良いポイント**: All of the features and capabilities, ease of use, and the entire team is excellent. I truly appreciate the implementation team’s patience and expertise during the onboard process as well. I’m excited to have the online booking feature enabled and looking forward to getting more organized with patient management. I’m able to get rid of two other systems bc zenoti covers it all\! > > **改善点**: Figuring out where certain features were located was a bit challenging at first, even with training. I used the same app for 15 years so making new habits will also take time. > > I had a great experience with Zenoti and am truly thankful for the implementation team’s guidance and support. ----- ページ：1 / 51\ 次へ: [次ページ](https://www.capterra.jp/software/131057/zenoti?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/131057/zenoti) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ