--- description: ZENOTIを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTIとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [メディカルスパソフト](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.jp/software/131057/zenoti ページ：1 / 53\ 次へ: [次ページ](https://www.capterra.jp/software/131057/zenoti?page=2) > Zenotiで、ワンランク上を目指しましょう。20,000以上の企業に選ばれている、ビューティ、ウェルネス、フィットネスブランド向けのオールインワン・ソフトウェアソリューションです。 > > 評価：1292人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### ZENOTIの対象ユーザー サロン、スパ、メディカルスパ向けの優れたクラウドベースソフトウェアです。Zenotiは、1拠点から5,000拠点規模の、20,000以上の企業に利用されています。このソフトウェアを利用している顧客は、過去2年間で平均して60%の収益アップを実現しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 1292 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.3/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Soham Inc dba Zenoti - **ロケーション**: MERCER ISLAND, アメリカ - **設立**: 2010 ## ビジネスコンテキスト - **価格プラン**: $300.00 - **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, アラブ首長国連邦, イギリス, インド, オランダ, オーストラリア, カナダ, カンボジア, シンガポール, スイス, タイ, ニュージーランド, ノルウェー, フィリピン, フランス, マレーシア, 中華人民共和国香港特別行政区 ## 機能 - Confirmations/Reminders - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - HIPAA準拠 - Third-Party Integrations - Webサイト統合 - アポイントメントのスケジューリング - アポイントメント管理 - アラート／通知 - イベント管理 - オンライン予約 - オンライン決済 - カレンダー同期 - カレンダー管理 - ギフトカード管理 - クラスのスケジューリング - クラス管理 - サロン・スパ向け - スタッフ管理 - チーム管理 - フォームのカスタマイズ - ブランディングのカスタマイズ - マーケティングの自動化 - メンバーシップ管理 - メンバー・コミュニケーション - メンバー・データベース - メンバー・ポータル - メール・マーケティング - モバイル・アクセス - リマインダー - レポート／分析 - 予約管理 - 出席追跡 - 可用性管理 - 定期アポイントメント - 従業員管理 - 教職員管理 - 決済処理 - 登録管理 - 給与管理 - 自動スケジューリング - 訪問者管理 - 請求、インボイス - 販売時点情報管理 (POS) - 電子決済 - 顧客データベース - 顧客ポータル - 顧客管理 ... さらに4件の機能 ## 統合 (合計8件) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [メディカルスパソフト](https://www.capterra.jp/directory/30582/medical-spa/software) ## 関連カテゴリー - [メディカルスパソフト](https://www.capterra.jp/directory/30582/medical-spa/software) - [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software) - [スパ管理ソフト](https://www.capterra.jp/directory/30782/spa/software) - [会員管理システム](https://www.capterra.jp/directory/20045/membership-management/software) - [スケジュール管理ツール](https://www.capterra.jp/directory/30087/scheduling/software) ## 代替製品 1. [Boulevard](https://www.capterra.jp/software/180087/boulevard) — 4.6/5 (390 reviews) 2. [Vagaro](https://www.capterra.jp/software/153752/vagaro) — 4.7/5 (3671 reviews) 3. [Mindbody](https://www.capterra.jp/software/40229/mindbody) — 4.0/5 (2995 reviews) 4. [Fresha](https://www.capterra.jp/software/142138/shedul-com) — 4.8/5 (1448 reviews) 5. [vcita](https://www.capterra.jp/software/142264/appointment-scheduling) — 4.4/5 (294 reviews) ## レビュー ### "Wonderful Migration to Zenoti" — 5.0/5 > **Jacinda** | *2026年4月10日* | 化粧品 | おすすめ評価：10.0/10 > > **良いポイント**: Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager \[sensitive content hidden\] . is quick and efficient and lovely to work with. He has a clear understanding of our wants and needs and always finds. a solution for us. The zenoti team also provided a great training for us how to utilize the system and it is extremely easy to learn and navigate bookings, reporting, inventory, scheduling and payroll. > > **改善点**: The beginning of the migration process was a bit difficult because they paired us with a team in a different time zone so communication was hard but this was quickly rectified and we were then paired with \[sensitive content hidden\] who has been absolutely amazing. ----- ### "Excellent Implementation Support and a Powerful Platform" — 5.0/5 > **Barbara** | *2026年9月17日* | 消費者サービス | おすすめ評価：10.0/10 > > **良いポイント**: The level of support during the implementation process has been excellent. \[sensitive content hidden\] has been extremely helpful, patient, and responsive throughout the entire setup. She has taken the time to understand our business needs, answer our questions, and help us configure the system in a way that works for our operations. > > **改善点**: The system is very comprehensive, which is a big advantage, but the implementation can also be complex because there are many settings, reports, and configurations to learn. Some areas require a deeper understanding before they can be fully optimized. > > Overall, our experience with Zenoti has been very positive. Moving to a new system is always a big transition, but having \[sensitive content hidden\] support us throughout the implementation has made the process much easier. They continue to help us with reports, integrations, configurations, and adjustments as we learn the platform. I really appreciate her availability, attention to detail, and willingness to find solutions for our business. ----- ### "Do not recommend" — 1.0/5 > **Sandi** | *2026年8月21日* | 健康、ウェルネス、フィットネス | おすすめ評価：0.0/10 > > **良いポイント**: It tracks appointments with few errors, so that is a plus. Works on a daily basis and that is what its primary function is. > > **改善点**: Incredibly, incredibly difficult to use because the format is sloppy and no one really seems to care. > > Mediocre, at best. They make reports and submissions incredibly difficult to navigate and use. If you don’t have to use it, don’t. It’s 2026, there are so many better options. ----- ### "Zenoti Review" — 5.0/5 > **Chenequa** | *2026年7月22日* | 健康、ウェルネス、フィットネス | おすすめ評価：8.0/10 > > **良いポイント**: The team that has supported us throughout our software transition has been exceptional. From the very beginning, they have been responsive, knowledgeable, and committed to helping us navigate every step of the process. Whether answering questions, troubleshooting challenges, or providing training, they have made themselves available and offered clear guidance along the way. Their patience and willingness to work with our team have made a significant difference during such a large transition. While implementing a new system is never simple, having a dedicated and supportive team behind us has made the experience much smoother and has given us confidence moving forward. > > **改善点**: One of the biggest challenges wasn't a specific issue with Zenoti itself, but rather the amount of time required to migrate all of our data. Moving years of client information, appointment history, treatment notes, memberships, products, inventory, and other important records into a new system was a lengthy process that required careful planning and attention to detail. We wanted to ensure that everything transferred accurately while minimizing disruptions to our team and our clients. Although the migration took longer than expected, investing the time upfront helped create a smoother transition and allowed us to start using the new system with confidence and reliable data > > Overall, the transition has been very smooth. While there have been a few minor issues along the way, they've been addressed quickly and efficiently. \[sensitive content hidden\] has been outstanding throughout the entire process, always responding promptly and helping us work through any questions or challenges that have come up. His knowledge, patience, and willingness to go the extra mile have made a significant difference for our team. Having someone so reliable and accessible has given us confidence during the implementation, and his support has helped ensure that our transition to the new system has been as seamless and stress-free as possible. ----- ### "Two Weeks into Live Experience - Great so far\!" — 5.0/5 > **Shannon** | *2026年9月4日* | 消費者サービス | おすすめ評価：8.0/10 > > **良いポイント**: I love that Zenoti is an all-in-one platform for booking, communicating, and managing our business, employees, and guests. I love the AI capabilities as well. > > **改善点**: A few features were easier to manage in our previous software - 1) Aveda specific reports are not as streamlined in Zenoti. 2)Guests and employees are managed at Center level. We would prefer to manage these at organization level. > > We are only in our second week of being live with Zenoti. The onboarding/implementations team has been really great to work with - knowledgeable, professional, courteous, and responsive to any issues, our concerns, and our requests for future feature development. They have worked really hard to resolve issue as they arise. ----- ページ：1 / 53\ 次へ: [次ページ](https://www.capterra.jp/software/131057/zenoti?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/131057/zenoti) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ