--- description: ZENOTIを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTIとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [メディカルスパソフト](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.jp/software/131057/zenoti ページ：1 / 51\ 次へ: [次ページ](https://www.capterra.jp/software/131057/zenoti?page=2) > Zenotiで、ワンランク上を目指しましょう。20,000以上の企業に選ばれている、ビューティ、ウェルネス、フィットネスブランド向けのオールインワン・ソフトウェアソリューションです。 > > 評価：1255人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### ZENOTIの対象ユーザー サロン、スパ、メディカルスパ向けの優れたクラウドベースソフトウェアです。Zenotiは、1拠点から5,000拠点規模の、20,000以上の企業に利用されています。このソフトウェアを利用している顧客は、過去2年間で平均して60%の収益アップを実現しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 1255 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.3/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Soham Inc dba Zenoti - **ロケーション**: MERCER ISLAND, アメリカ - **設立**: 2010 ## ビジネスコンテキスト - **価格プラン**: $300.00 - **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, アラブ首長国連邦, イギリス, インド, オランダ, オーストラリア, カナダ, カンボジア, シンガポール, スイス, タイ, ニュージーランド, ノルウェー, フィリピン, フランス, マレーシア, 中華人民共和国香港特別行政区 ## 機能 - Confirmations/Reminders - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - HIPAA準拠 - Third-Party Integrations - Webサイト統合 - アポイントメントのスケジューリング - アポイントメント管理 - アラート／通知 - イベント管理 - オンライン予約 - オンライン決済 - カレンダー同期 - カレンダー管理 - ギフトカード管理 - クラスのスケジューリング - クラス管理 - サロン・スパ向け - スタッフ管理 - チーム管理 - フォームのカスタマイズ - ブランディングのカスタマイズ - マーケティングの自動化 - メンバーシップ管理 - メンバー・コミュニケーション - メンバー・データベース - メンバー・ポータル - メール・マーケティング - モバイル・アクセス - リマインダー - レポート／分析 - 予約管理 - 出席追跡 - 可用性管理 - 定期アポイントメント - 従業員管理 - 教職員管理 - 決済処理 - 登録管理 - 給与管理 - 自動スケジューリング - 訪問者管理 - 請求、インボイス - 販売時点情報管理 (POS) - 電子決済 - 顧客データベース - 顧客ポータル - 顧客管理 ... さらに4件の機能 ## 統合 (合計8件) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [メディカルスパソフト](https://www.capterra.jp/directory/30582/medical-spa/software) ## 関連カテゴリー - [メディカルスパソフト](https://www.capterra.jp/directory/30582/medical-spa/software) - [サロン管理システム](https://www.capterra.jp/directory/30028/salon/software) - [スパ管理ソフト](https://www.capterra.jp/directory/30782/spa/software) - [会員管理システム](https://www.capterra.jp/directory/20045/membership-management/software) - [スケジュール管理ツール](https://www.capterra.jp/directory/30087/scheduling/software) ## 代替製品 1. [Fresha](https://www.capterra.jp/software/142138/shedul-com) — 4.8/5 (1445 reviews) 2. [Boulevard](https://www.capterra.jp/software/180087/boulevard) — 4.6/5 (365 reviews) 3. [Vagaro](https://www.capterra.jp/software/153752/vagaro) — 4.7/5 (3626 reviews) 4. [Mindbody](https://www.capterra.jp/software/40229/mindbody) — 4.0/5 (2987 reviews) 5. [vcita](https://www.capterra.jp/software/142264/appointment-scheduling) — 4.5/5 (291 reviews) ## レビュー ### "I highly recommend Zenoti for anyone looking for an EMR system that is with the times, user-friendly and robust." — 5.0/5 > **Nicole** | *2026年2月2日* | 医療業務 | おすすめ評価：8.0/10 > > **良いポイント**: Working with the Zenoti has been a really great experience\! They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season\! Our Implementation manager was great and helped us work through the data with a fine tooth comb as we transitioned from our old system. > > **改善点**: Some constructive feedback is that it would be helpful if Zenoti's team allowed for more time with the implementation team once launching. After go-live, they offer a 2-week window with daily check-ins and standby access with the implementation manager. It took some time using the new system to identify areas that required more attention or development. But what I would say is that while their structure may not be setup for the additional support, my Implementation manager \[sensitive content hidden\] made/continues to make the effort to stay connected and follow through on open items. > > I highly recommend Zenoti for anyone looking for an EMR system that is with the times, user-friendly and robust. ----- ### "Absolutely Worth The Switch" — 5.0/5 > **Brady** | *2025年9月11日* | 医療業務 | おすすめ評価：10.0/10 > > **良いポイント**: We have loved that it is completely customizable. It is very feature heavy, and considerations have been given to almost every scenario due to the multiple clients on the platform and time in business. Much has already been thought through and there are solutions for 99% of what I needed in my business. I love the way we can categorize services into primary \& secondary types for public display on our booking link. This helps new and existing clients find our services with ease. There are some pretty simple things that they offer that I didn't get with my old platform that I am loving. Electronic \& redeemable gift cards online. A referral program with each client having an auto-generated unique code to share. Prompting for tips on select services with a provider but withholding on others. Multiple \& automated waivers/forms based on appointment type. etc. Like I mentioned, these are all pretty standard but were features that were missing on my old platform. The migration of all my data, including payment tokens, forms, etc. was pretty impressive also. We have a ton of data, and I believe we will get it all to transfer. Having a dedicated account manager and migration specialist was crucial and they did a great job for us\! Thanks \[sensitive content hidden\]\! Also, the platform has a little AI bot chat feature that is actually pretty solid. > > **改善点**: At first, the quantity of features was a bit overwhelming. There are just so many things you can do and its easy to get lost in the sauce early on. That slowly resolves itself overtime and becomes more of a perk than a hinderance. I also wish that they had a direct phone line for their support team. Maybe they do but so far I have been chatting through the AI bot, then if I don't find an answer, it will give an option to connect to an agent, but it usually isn't very fast that someone connects. Once they do, they have been helpful with screenshots and have even sent links for a video call when needed. > > Absolutely worth the switch. We opted for a full migration package and the team was super helpful. There is no way I would be doing all of this myself. Our staff is enjoying the platform and learning as we go\! Some quirks here and there but there has yet to be a platform that handles our offerings as cohesively as Zenoti. ----- ### "Great Customer Service" — 4.0/5 > **Kelly** | *2026年4月14日* | 医療業務 | おすすめ評価：8.0/10 > > **良いポイント**: Our customer service rep \[sensitive content hidden\] was very helpful and receptive to all of our questions and inquiries (which were a lot). Happy to be able to implement online booking when we're settled. > > **改善点**: Sometimes it was difficult to understand things like terminology. I wish the data transfer process was smoother...but that is also on part of the EMR system we are leaving. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *2025年10月18日* | 代替医療 | おすすめ評価：3.0/10 > > **良いポイント**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **改善点**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Excellent data, onboarding takes effort" — 5.0/5 > **SAMANTHA** | *2025年12月30日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10 > > **良いポイント**: Zenoti has strong reporting and data analysis tools that make it easier to track performance, sales trends, and team/service metrics. Once set up, it helps us make better decisions because the numbers are clear and detailed > > **改善点**: The biggest downside was the learning curve. Coming from our previous software, Zenoti felt tricky at first and took time to understand. Some workflows feel less intuitive, and it required extra training before our team felt fully comfortable > > Overall, our experience has been good. The system was challenging to adjust to in the beginning, but once we learned it, it became more manageable. The data analysis and reporting are a major benefit, and it’s helped us run the business with more insight and structure. \[sensitive content hidden\] has been great with the onboarding process ----- ページ：1 / 51\ 次へ: [次ページ](https://www.capterra.jp/software/131057/zenoti?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/131057/zenoti) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ