キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

TheraNestの概要

Wiley Plannersアドオン付きのEHR診療管理ソフトウェアです。ほかにも、オンライン治療用Telehealth、モバイル対応のインタフェース、クライアントポータル、精神疾患の診断および統計マニュアル (DSM)/疾病および関連保健問題の国際統計分類 (ICD) コード、経過記録、治療計画、退院記録、ノートのレビューおよび共同署名機能、カスタムフォームを備えています。
請求機能には、医師の質報告システム (PQRS)、請求および電子送金通知書 (ERA)/給付金支払明細書 (EOB)、スーパービル、クレジットカードサービス、一括請求書および請求が含まれています。
GoogleおよびiCalと同期します。音声、テキスト、リマインダーメール機能を備えています。
次を含む、多数のレポート機能を備えています。給与、スタッフ請求など。
無制限のドキュメントストレージ、無制限のサポート付きです。

TheraNestの対象ユーザー

個人で診療を行っている人にも大規模な治療を行っている診療所にもサービスを提供しています。ファミリー・カウンセリングセンター、メンタルヘルス機関、社会福祉機関、信仰に基づくグループ、心理実践、学校、大学。

TheraNestソフトウェア - 1
TheraNestソフトウェア - 2
TheraNestソフトウェア - 3
TheraNestソフトウェア - 4
TheraNestソフトウェア - 5

TheraNestをご存知でしょうか? 別の人気製品との比較

TheraNest

TheraNest

4.4 (925)
$39.00
無料バージョン
無料トライアル
108
3
4.3 (925)
4.3 (925)
4.5 (925)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
¥1,475
無料バージョン
無料トライアル
235
92
4.4 (12,406)
4.4 (12,406)
4.3 (12,406)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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TheraNestの評判・レビュー

評価ポイント

総合評価
4.4
使いやすさ
4.3
カスタマーサービス
4.5
機能
4.1
価格の妥当性
4.3

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Melissa
Melissa
アメリカのOwner, Therapist
認証済みLinkedInユーザー
メンタルヘルスケア, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

All-in-one platform that's perfect for my small private practice!

5.0 4 年前

製品を使ってみた感想: My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally.

良いポイント:

It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING! I've never had a question or concern that wasn't quickly resolved by their great team.

改善してほしい点:

I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature.

Therapy Brandsからの返信

4 年前

Melissa we are so glad to hear that TheraNest is making a difference for your business! We can't wait to see how your business grows!

Micheal Frances
Micheal Frances
アメリカのOwner
認証済みLinkedInユーザー
メンタルヘルスケア, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Theranest lies about their customer service

4.0 4 年前

製品を使ってみた感想: From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them.

良いポイント:

It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.

改善してほしい点:

Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me! Nice!

Therapy Brandsからの返信

4 年前

We value feedback from all of our customers and use that feedback so that we can continuously improve. While we believe TheraNest offers best-in-class customer service, we know every user has different needs for their practice. We at TheraNest work tirelessly to meet our customers' expectations each and every day.

Elizabeth
アメリカのCounselor Alc
メンタルヘルスケア, 11~50人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

Very good software

5.0 2 か月前 新着

製品を使ってみた感想: I enjoyed the ease of the program but was never taught billing on it.

良いポイント:

I could do my job as a clinician with minimal downtime or disruption

改善してほしい点:

Occasionally having downtimes because so many people were on our system at the same time.

Seneca
アメリカのOffice Manager
病院、ヘルスケア, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Select something else if you have more than one person in your office.

1.0 8 年前

製品を使ってみた感想: I do not understand where the rave reviews have come from for this software. My only guess is these reviews are from single clinician offices. If you have more than one clinician or a prescriber in your practice I would suggest selecting another software.

良いポイント:

I like that you can send text reminders. It helps with the no show rate in our clinic. They have great customer service - but customer service only goes so far when the software isn't working correctly.

改善してほしい点:

Form the scheduling to billing this software is riddled with functionality gaps and bugs. As a facility that have therapists and prescribing physicians the scheduling feature doesn't allow you to setup defined appointment times. Basic schedulers should allow you to define the types of appointments in your clinic and assign a time frame to them. This same functionality should extend to the TheraNest portal. Patients can go online and request any appointment time. For example an initial intake in our clinic with the psychiatrist is one hour. A patient can go line and find any available time (they typically find 15 min slots) and submit a request to schedule that time. This results in calling the patient back and finding a time. What's the point of allowing the patient to schedule/request a time if I have to call them back? I should be able to define an initial intake as an hour so my staff can't schedule that type of an appointment for less than an hour AND patients on the portal can't request an appointment for less than an hour. We finally shut the portal off because it was causing more work calling patients back then if they'd initially called and were scheduled from the get go. If you have any patients with co insurance get ready to spend an ungodly amount of time processing the secondary insurance. While they say they support secondary insurance they do not. You have to manually enter all of the information onto the claim for the secondary insurance.

Therapy Brandsからの返信

8 年前

Thanks for your feedback, Seneca. We were honest about our billing and client portal features from the start. We never mislead customers. We take qualifying customers seriously and encourage everyone to be transparent about their needs so we can help them determine if we'll be able to support those needs. All potential customers have a free 21-day trial period, to test the software in order to make an informed decision. We do as much as possible to support our customers and take all customer requests seriously, but the software is sold as-is, and we make no attempts to represent the software as something it isn't. Though we don't market our software to psychiatrists due to their unique needs, TheraNest seemed to initially be a good fit for you. However, your growth to a group psychiatry practice is something that TheraNest clearly is not meant to accommodate. We continue to improve our billing and client portal features and won't stop until they're flawless. Sincerely, TheraNest Team

Nick
アメリカのOffice Manager
メンタルヘルスケア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great practice management software with excellent support team

5.0 4 年前

製品を使ってみた感想: TheraNest's telehealth video chat platform really saved my practice when we had to move our sessions online during the CoVID 19 pandemic. My counselors didn't miss a beat switching to telehealth because TheraNest was already ready for us to make the switch. TheraNest already had the system ready for us.
And it was super easy to use! All our clients had to do was click a link and follow two prompts. That's it! Most everyone got it right away.
To say that I'm happy with TheraNest is an understatement. It's a great product at a very fair price.

良いポイント:

TheraNest is really easy to use and takes care of everything my practice requires. TheraNest is truly a one-stop shop. I really like how TheraNest handles the credit card processing, scheduling, and reminders. And it's reasonably priced. TheraNest also has an excellent support staff. I can't underscore that enough. TheraNest has an excellent support staff. There are detailed, step-by-step instructions for everything in, on, and about TheraNest, but if I need to speak with an actual human all I have to do is start a live chat by hitting the icon at the bottom of the screen. TheraNest also listens to its customers. It's constantly improving the website to make it more user friendly. It's been impressive to see how TheraNest has grown and improved every month since my practice signed up with it over 6 years ago.

改善してほしい点:

I don't really have any complaints about TheraNest.

Therapy Brandsからの返信

4 年前

Nick we are extremely grateful to have such loyal customers like you. Thank you for the raving review! We look forward to continuing to serve you for many years to come!