---
description: TheraNestを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
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title: TheraNestとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [メンタルヘルスシステム](/directory/30217/mental-health/software) > [TheraNest](/software/130400/theranest-mental-health)

# TheraNest

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> あらゆる規模のメンタルヘルス診療向けのEMR、EHR、および診療ノートソフトウェアです。多くの機能とレポートを備えています。使いやすく、無料トライアルをお試しください。
> 
> 評価：1051人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。

-----

## 概要

### TheraNestの対象ユーザー

個人で診療を行っている人にも大規模な治療を行っている診療所にもサービスを提供しています。ファミリー・カウンセリングセンター、メンタルヘルス機関、社会福祉機関、信仰に基づくグループ、心理実践、学校、大学。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.4/5** | 1051 レビュー |
| 使いやすさ | 4.3/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.4/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.3/5 | レビュー全体に基づく |
| 機能 | 4.1/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Ensora Health
- **ロケーション**: Birmingham, アメリカ
- **設立**: 2010

## ビジネスコンテキスト

- **価格プラン**: $29.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国

## 機能

- Confirmations/Reminders
- Goal Setting/Tracking
- HIPAA準拠
- Remote Treatment Planning
- Therapy Notes
- アクティビティ・ダッシュボード
- アポイントメントのスケジューリング
- アポイントメント管理
- オンライン・フォーム
- コンプライアンス追跡
- コーディング・アシスタンス
- コードとチャージのエントリー
- スケジューリング
- セキュア・メッセージング
- セルフサービスポータル
- テンプレートのカスタマイズ
- ドキュメント管理
- ビデオ会議
- マルチロケーション
- レポートと統計
- 健康記録へのアクセス
- 初期診断
- 医師スケジューリング
- 医療用
- 医療費請求
- 医院運営
- 定期アポイントメント
- 患者とのコミュニケーション
- 患者スケジューリング
- 患者ポータル
- 患者モニタリング
- 患者受け入れ
- 患者管理
- 意思決定サポート
- 教職員管理
- 時間追跡
- 治療計画
- 臨床的相互運用性
- 苦情フィルタリング
- 苦情管理
- 複数医師診療所
- 診療歴
- 請求、インボイス
- 請求書履歴
- 請求書管理
- 送金アドバイス
- 進捗メモ
- 遠隔医療
- 電子医療記録・電子カルテ
- 顧客ポータル

... さらに7件の機能

## 統合 (合計3件)

- Google Calendar
- Microsoft Outlook
- iCloud

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- チャット対応有

## Category

- [メンタルヘルスシステム](https://www.capterra.jp/directory/30217/mental-health/software)

## 関連カテゴリー

- [メンタルヘルスシステム](https://www.capterra.jp/directory/30217/mental-health/software)
- [電子カルテシステム](https://www.capterra.jp/directory/20028/electronic-medical-records/software)
- [医療費請求ソフト](https://www.capterra.jp/directory/30026/medical-billing/software)
- [医療予約システム](https://www.capterra.jp/directory/30027/medical-scheduling/software)
- [ヒューマンサービスソフト](https://www.capterra.jp/directory/30660/human-services/software)

## 代替製品

1. [SimplePractice](https://www.capterra.jp/software/130710/simplepractice) — 4.6/5 (2827 reviews)
2. [CounSol.com](https://www.capterra.jp/software/124769/counsol-com) — 4.7/5 (829 reviews)
3. [Healthie](https://www.capterra.jp/software/167439/healthie) — 4.4/5 (121 reviews)
4. [Noteable](https://www.capterra.jp/software/203725/noteable) — 4.7/5 (94 reviews)

## レビュー

### "All-in-one platform that's perfect for my small private practice\!" — 5.0/5

> **Melissa** | *2019年9月16日* | メンタルヘルスケア | おすすめ評価：10.0/10
> 
> **良いポイント**: It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING\! I've never had a question or concern that wasn't quickly resolved by their great team.
> 
> **改善点**: I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature.
> 
> My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally.

-----

### "Theranest lies about their customer service" — 4.0/5

> **Micheal Frances** | *2019年11月8日* | メンタルヘルスケア | おすすめ評価：0.0/10
> 
> **良いポイント**: It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice.  &#10;&#10;They SAY they offer live customer service when a user runs into questions about how to use the program.  That is why I chose them over Simple Practice, which offers NO live customer service. &#10;&#10;The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail.  &#10;&#10;They will call you back when it's convenient for them to do so - and that's never when I need an answer.  &#10;&#10;I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user.   This is a complex, intricate software with may nuances in use.  &#10;&#10;My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.
> 
> **改善点**: Simply put, they lie about their live customer service. &#10;&#10;Their training videos are convoluted, not well-produced and hard to follow in terms of content.  &#10;&#10;I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT\!&#10;&#10;This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position.  I complained too much, and therefore, they got rid of me\!  Nice\!
> 
> From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need.  This too turned out to be a falsity.  &#10;&#10;The decision to cut me out was born of my holding them to their word about live customer service.  &#10;&#10;I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty.&#10;&#10;I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. &#10;&#10;THEY ARE POISON.  Stay away from them.

-----

### "Good value, easy for work flows, some less than ideal formats" — 4.0/5

> **Lavinia** | *2026年6月23日* | メンタルヘルスケア | おすすめ評価：8.0/10
> 
> **良いポイント**: I started out with Theranest so I'm used to it. I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of administration during a session. My biller does the billing so I can't speak about that.
> 
> **改善点**: What I really DON'T like is the daily schedule page because I have to scroll down to see all my appointments, and if my browser window is not fully expanded, I can't access the "copy note from last session" function on my very last client of the day. It's annoying. &#10;Dynamic forms: I would like to be able to load a pdf into a form template more easily. There are measures I'd like to add that, to do so mnaually, is too time consuming.
> 
> Adequate. As I mentioned above, there are formatting issues that would add value to the product. But for ease of workflow, I'm happy enough with Theranest. I don't use the built in AI nor Theranest's Telehealth as I have my own system and preferences for writing notes and see most clients in person.

-----

### "Medication Management" — 3.0/5

> **Leslie** | *2026年6月24日* | 病院、ヘルスケア | おすすめ評価：5.0/10
> 
> **良いポイント**: AI notes are very helpful with daily charting. I do wish I could customize the notes a bit more as I am a medication provider and would rather not use the term "therapist" in my notes.
> 
> **改善点**: I have had many technical issues including difficulty setting default microphone and camera. This has still not been resolved.
> 
> The features for medication management are not great - it is a nuisance to have to "que" the medications before changing them. I would like to just click "edit" and then be able to edit them. I would also like to be able to order and monitor labs using the platform.

-----

### "TheraNest is the Best" — 5.0/5

> **Kamal** | *2026年5月13日* | メンタルヘルスケア | おすすめ評価：10.0/10
> 
> **良いポイント**: 1. The overall ease of use&#10;What stood out to me most was how easy TheraNest was to navigate once I got familiar with it. The layout was straightforward, and I didn’t feel overwhelmed trying to find basic features. It made day‑to‑day tasks feel manageable rather than chaotic.&#10;&#10;2. Having everything in one place&#10;I really appreciated that TheraNest brought scheduling, notes, client information, and billing together in a single system. Not having to jump between multiple platforms saved time and kept things more organized. It felt like a true all‑in‑one practice management tool.&#10;&#10;3. Simple, reliable scheduling&#10;The scheduling features were one of my favorite parts. Booking appointments, viewing my calendar, and sending reminders were all pretty seamless. It reduced the mental load of keeping track of everything.&#10;&#10;4. Easy client documentation&#10;I liked how straightforward it was to keep client charts, notes, and treatment plans organized. Even though some templates were limited, the overall documentation flow was clean and easy to manage.&#10;&#10;5. Support when I needed it&#10;While support wasn’t perfect, I did appreciate that when I connected with the right person, they were genuinely helpful. The onboarding resources were especially useful when I was getting started.&#10;&#10;In short&#10;What I liked most about TheraNest was how simple and centralized it made my workflow. It wasn’t flashy, but it was practical — and that practicality made a real difference in staying organized.
> 
> **改善点**: 1. The technical glitches&#10;The biggest frustration for me was the number of small but disruptive technical issues. Things like reminders not sending consistently, fields not saving unless I manually clicked in a certain order, or parts of the system freezing at inconvenient times. None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like.&#10;&#10;2. The navigation and overall flow&#10;I often felt like I had to click through too many screens to get to basic tasks. Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I learned the layout it was manageable, but it never felt truly smooth.&#10;&#10;3. Limitations in certain features&#10;There were areas where I wished the platform had more depth or flexibility — especially around documentation templates and assessments. It worked, but it didn’t always adapt to the way I prefer to structure my notes or treatment plans.&#10;&#10;4. Customer support responsiveness&#10;Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time sometimes felt slow, and the answers weren’t always as thorough as I hoped.&#10;&#10;5. Billing quirks&#10;Billing worked, but it wasn’t as seamless as I wanted. There were moments where claims didn’t go through the way the system indicated they had, or where I had to double‑check things manually. It added an extra layer of oversight I wish I didn’t have to do.&#10;&#10;In short&#10;From my perspective, TheraNest worked, but the combination of glitches, navigation friction, and feature limitations made it feel less efficient than I needed day‑to‑day.
> 
> Overall, my experience with TheraNest was mixed — there were parts of the system I genuinely appreciated, and other areas that made my workflow harder than it needed to be.&#10;&#10;On the positive side, I liked that TheraNest brought a lot of essential tools into one place. Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I could move through the basics fairly efficiently. The interface wasn’t flashy, but it was functional, and the core features generally did what they were supposed to do.&#10;&#10;Where I struggled was with consistency. The system had moments where it felt glitchy or required extra steps to make sure things saved correctly. Navigation sometimes felt clunky, and I often found myself clicking through more screens than seemed necessary for simple tasks. There were also areas — especially documentation and billing — where I wished the features were more

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