--- description: Zapierを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zapierとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [アプリ統合ソフト](/directory/8/integration/software) > [Zapier](/software/130182/zapier) # Zapier Canonical: https://www.capterra.jp/software/130182/zapier ページ：1 / 124\ 次へ: [次ページ](https://www.capterra.jp/software/130182/zapier?page=2) > Zapierでは2011年の設立以来、180万を超える個人や企業の自動化ニーズを支援してきました。 > > 評価：3070人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Zapierの対象ユーザー 中小企業。Zapierでは、ビジネスオーナーや、マーケティング担当者、IT担当者、オペレーション担当者などが自動化を実現させるサポートをすることができます。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 3070 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.3/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Zapier - **ロケーション**: San Francisco, アメリカ - **設立**: 2011 ## ビジネスコンテキスト - **価格プラン**: $29.99 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, オーストラリア, カナダ ## 機能 - API - Third-Party Integrations - アクセス制御・許可 - インテグレーション管理 - コラボレーションツール - コンプライアンス管理 - タスク管理 - ダッシュボード - テンプレート - デプロイ管理 - データのインポート／エクスポート - データセキュリティ - データベース・サポート - データ管理 - ドラッグ・アンド・ドロップ - ノーコード - ノーコード開発向け - ビジネスプロセスの自動化 - ビジュアル・モデリング - ビルド済みコネクタ - プロセスのモデリング・設計 - モニタリング - ワークフロー構成 - ワークフロー管理 - 統合管理 - 複数データソース ## 統合 (合計127件) - 123FormBuilder - AWeber - ActiveCampaign - Acuity Scheduling - Adobe Commerce - Airtable - Alchemer - Asana - Basecamp - BigCommerce - Bitbucket - Box - Brevo - Buffer - Calendly ... さらに112件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - チャット対応有 ## Category - [アプリ統合ソフト](https://www.capterra.jp/directory/8/integration/software) ## 関連カテゴリー - [アプリ統合ソフト](https://www.capterra.jp/directory/8/integration/software) - [ノー コードツール](https://www.capterra.jp/directory/32095/no-code-platform/software) - [ローコード開発ツール](https://www.capterra.jp/directory/31756/low-code-development-platform/software) - [iPaaSソフト](https://www.capterra.jp/directory/32296/ipaas/software) - [クラウド管理システム](https://www.capterra.jp/directory/30852/cloud-management/software) ## 代替製品 1. [monday.com AI Work Platform](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6097 reviews) 2. [Jira](https://www.capterra.jp/software/19319/jira) — 4.4/5 (15460 reviews) 3. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13652 reviews) 4. [Trello](https://www.capterra.jp/software/1010321/trello) — 4.5/5 (23595 reviews) 5. [Wrike](https://www.capterra.jp/software/76113/wrike) — 4.4/5 (3038 reviews) ## レビュー ### "Zap Goes the Review\!" — 5.0/5 > **Richard** | *2026年7月25日* | マーケティング、広告 | おすすめ評価：8.0/10 > > **良いポイント**: Zapier is now the AI-native way to create automations and workflows for digital teams, I really enjoy using Zapier to connect platforms that don't have integrations and be able to streamline my business. The overall cost of Zapier is incredibly affordable, considering that setting up APIs or doing your own out-of-the-box integrations would be ten times more expensive. I think that overall it's a great platform. > > **改善点**: Occasionally, your apps will break and you'll have to reset or rebuild them, and that can be a frustrating experience. It is a persistent bug and issue that's been going on for years. However, I'd say that this is rare and the overall platform is incredibly stable. > > Zapier is essential for connecting tools and platforms that don't natively speak to each other. I really appreciate their customer support, the ease of use, and the ability to use it to automate tasks and workflows. ----- ### "A literal way to automate anything" — 5.0/5 > **Daniel** | *2026年7月23日* | 自動車 | おすすめ評価：9.0/10 > > **良いポイント**: I use Zapier for two pretty different things, keeping my personal deal monitor groups running and handling automation for my dealership, and it’s held up well for both. On the deal monitor side, it watches for triggers and automatically pushes alerts or updates into the channels I actually check, so I’m not manually refreshing anything or missing a good opportunity because I wasn’t looking at the right moment. For the dealership it connects leads and paperwork triggers into my CRM and notification tools without me having to manually enter anything, which keeps things moving even when I’m not sitting at a desk. It connects with almost anything, so whether it’s a spreadsheet, a messaging app, or a lead source there’s usually already a built in way to link it up without needing custom code. Once a zap is built correctly for either use case it just runs quietly in the background and does its job. > > **改善点**: Pricing scales up fast once you’re running two separate use cases with their own task volume, since dealership automations and deal monitor alerts both eat into the same monthly task limit. Troubleshooting a broken zap isn’t always straightforward either since it’s not obvious which step in the chain failed, so you end up clicking through everything trying to find where it broke. Building out the more advanced logic like filters or multi step conditions takes real trial and error and that learning curve gets steeper the more complex either workflow gets. Running both use cases side by side also means keeping track of which zaps belong to which purpose, so organization matters more than I expected. > > Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving completely different purposes. For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my workflow without constant manual entry. The pricing and occasional troubleshooting headaches are the main downsides but the time saved across both use cases makes it worth keeping running. I’d recommend it to anyone juggling more than one automation need since it flexes well across very different workflows without needing separate tools for each. ----- ### "Poor customer service" — 2.0/5 > **Homan** | *2026年5月22日* | 小売 | おすすめ評価：2.0/10 > > **良いポイント**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year. > > **改善点**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns. > > Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service. ----- ### "mortgage broker" — 5.0/5 > **Addy** | *2026年8月10日* | 銀行 | おすすめ評価：8.0/10 > > **良いポイント**: I like the number of integrations Zapier offers and how much flexibility it provides for automating repetitive tasks. Once a Zap is set up correctly, it can save a significant amount of time and eliminate a lot of manual work. I also appreciate that you can build fairly customized workflows without needing extensive coding knowledge. > > **改善点**: The setup can be more complicated than it initially appears, especially when you are trying to create anything beyond a basic automation. Troubleshooting can also be frustrating because it is not always immediately clear why a Zap failed or why data did not transfer as expected. The pricing can become expensive as you add more complex workflows, tasks, or higher usage. > > Overall, my experience with Zapier has been positive. It is a powerful automation tool and has a lot of potential to save time, particularly when connecting programs that do not communicate with each other directly. There is definitely a learning curve, and building more advanced automations can require some trial and error. Once everything is working correctly, though, it can significantly streamline repetitive processes and make day to day workflows much more efficient. ----- ### "An overall solid automation platform, held back by user experience issues" — 5.0/5 > **Larry** | *2026年8月7日* | 建設 | おすすめ評価：9.0/10 > > **良いポイント**: There are a couple things that stand out as great features in the Zapier ecosystem. First is the simple and intuitive workflow builder. Automations can be setup in minutes for anything you need, it can handle some pretty complex automations as well. The second feature that ties into the ease of complex automation creation is the Code feature which allows for more custom javascript or python where simple action steps will not suffice. All of these actions are tracked in a easy to understand dashboard where tasks usage is displayed for you. > > **改善点**: The thing I like least about the Zapier system is the lack of connection version awareness and account change information. Firstly with the versioning awareness, you manually need to keep track of your many connections in order to make sure none of your automations are broken. Second is the account awareness. I needed to make a change in the plan structure of our account, which relied on shared automations. Once we switched all those shared automations were turned off, providing me with no indication prior to the switch or on the day of the switch. There was a period of time where are zaps just were not running and no alert was presented to our team. > > Overall I have had a solid experience with Zapier. Despite some hiccups with account plan hurdles, our team has seen great imporvements to workflow efficiency buy taking tedious tasks and providing an automation to get rid of grunt work. ----- ページ：1 / 124\ 次へ: [次ページ](https://www.capterra.jp/software/130182/zapier?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/130182/zapier) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ