--- description: Zapierを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zapierとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [アプリ統合ソフト](/directory/8/integration/software) > [Zapier](/software/130182/zapier) # Zapier Canonical: https://www.capterra.jp/software/130182/zapier ページ：1 / 125\ 次へ: [次ページ](https://www.capterra.jp/software/130182/zapier?page=2) > Zapierでは2011年の設立以来、180万を超える個人や企業の自動化ニーズを支援してきました。 > > 評価：3082人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Zapierの対象ユーザー 中小企業。Zapierでは、ビジネスオーナーや、マーケティング担当者、IT担当者、オペレーション担当者などが自動化を実現させるサポートをすることができます。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 3082 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.3/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Zapier - **ロケーション**: San Francisco, アメリカ - **設立**: 2011 ## ビジネスコンテキスト - **価格プラン**: $29.99 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, オーストラリア, カナダ ## 機能 - API - Third-Party Integrations - アクセス制御・許可 - インテグレーション管理 - コラボレーションツール - コンプライアンス管理 - タスク管理 - ダッシュボード - テンプレート - デプロイ管理 - データのインポート／エクスポート - データセキュリティ - データベース・サポート - データ管理 - データ統合 - ドラッグ・アンド・ドロップ - ノーコード - ノーコード開発向け - ビジネスプロセスの自動化 - ビジュアル・モデリング - ビルド済みコネクタ - プロセスのモデリング・設計 - メール管理 - モニタリング - ワークフロー構成 - ワークフロー管理 - 統合管理 - 複数データソース ## 統合 (合計314件) - 8am MyCase - ABC Gymsales - ABC Trainerize - AWeber - AccuLynx - Actionstep - ActiveCampaign - Acuity Scheduling - AgencyZoom - Agent Legend - Ahrefs - Airtable - Amazon Simple Email Service (Amazon SES) - Anchor - Anthropic SDK ... さらに299件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 24時間対応（オペレータ） - チャット対応有 ## Category - [アプリ統合ソフト](https://www.capterra.jp/directory/8/integration/software) ## 関連カテゴリー - [アプリ統合ソフト](https://www.capterra.jp/directory/8/integration/software) - [ノー コードツール](https://www.capterra.jp/directory/32095/no-code-platform/software) - [iPaaSソフト](https://www.capterra.jp/directory/32296/ipaas/software) - [ワークフローシステム](https://www.capterra.jp/directory/30091/workflow-management/software) - [BPMツール](https://www.capterra.jp/directory/30010/business-process-management/software) ## 代替製品 1. [monday AI Work Platform](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6123 reviews) 2. [Jira](https://www.capterra.jp/software/19319/jira) — 4.4/5 (15498 reviews) 3. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13744 reviews) 4. [Trello](https://www.capterra.jp/software/1010321/trello) — 4.5/5 (23630 reviews) 5. [TaxDome](https://www.capterra.jp/software/186749/taxdome) — 4.7/5 (3626 reviews) ## レビュー ### "Saves me from writing glue code, but the task count adds up fast" — 4.0/5 > **Koshish** | *2026年9月10日* | 情報技術、情報サービス | おすすめ評価：8.0/10 > > **良いポイント**: The integration library is the real selling point. Almost every service I wanted to connect for a side project already had a working app, so I skipped writing and hosting my own webhook handlers and cron jobs. As a software engineer I could have built most of these flows myself, but Zapier gets a multi step automation running in about ten minutes and I do not have to babysit a server or pay for one. The editor is clear, testing each step while you build catches bad field mappings early, and the run history makes it obvious which step failed and what data it received. Multi step Zaps with filters and formatter steps cover far more ground than I expected before you need real code, and the built in Code step is there for the cases that do. > > **改善点**: Pricing is the main problem. Everything is metered per task, and a task is any single step that runs, so a five step Zap burns five tasks every time it fires. A polling trigger on a busy source eats through a monthly allowance quickly, and the jump between plan tiers is steep for a personal project rather than a funded team. I ended up adding filter steps early in my Zaps purely to avoid paying for runs I did not need, which is not how I want to design an automation. Polling intervals on the lower tiers are also slow, so anything that needs to feel immediate has to be rebuilt around a webhook trigger. > > I use Zapier for side project automation rather than anything mission critical, and for that it is a good fit. It removes the boring plumbing between forms, spreadsheets, and notifications, and it has been reliable in the sense that when something does break it is almost always the upstream API rather than Zapier itself. Setup took no real learning curve, and I had my first useful automation running the same evening I signed up. My honest view as an engineer is that it is excellent value while your volume is low and hard to justify once it is not. If a workflow becomes important and fires constantly, there is a point where writing and hosting the script yourself is simply cheaper. Up to that point I would rather spend my evenings on the actual project than on glue code, and Zapier earns its keep for that alone. I would recommend it to anyone who wants working automation without owning infrastructure, with the caveat that you should model your task usage before you commit to a plan. ----- ### "mortgage broker" — 5.0/5 > **Addy** | *2026年8月10日* | 銀行 | おすすめ評価：8.0/10 > > **良いポイント**: I like the number of integrations Zapier offers and how much flexibility it provides for automating repetitive tasks. Once a Zap is set up correctly, it can save a significant amount of time and eliminate a lot of manual work. I also appreciate that you can build fairly customized workflows without needing extensive coding knowledge. > > **改善点**: The setup can be more complicated than it initially appears, especially when you are trying to create anything beyond a basic automation. Troubleshooting can also be frustrating because it is not always immediately clear why a Zap failed or why data did not transfer as expected. The pricing can become expensive as you add more complex workflows, tasks, or higher usage. > > Overall, my experience with Zapier has been positive. It is a powerful automation tool and has a lot of potential to save time, particularly when connecting programs that do not communicate with each other directly. There is definitely a learning curve, and building more advanced automations can require some trial and error. Once everything is working correctly, though, it can significantly streamline repetitive processes and make day to day workflows much more efficient. ----- ### "Poor customer service" — 2.0/5 > **Homan** | *2026年5月22日* | 小売 | おすすめ評価：2.0/10 > > **良いポイント**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year. > > **改善点**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns. > > Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service. ----- ### "A literal way to automate anything" — 5.0/5 > **Daniel** | *2026年7月23日* | 自動車 | おすすめ評価：9.0/10 > > **良いポイント**: I use Zapier for two pretty different things, keeping my personal deal monitor groups running and handling automation for my dealership, and it’s held up well for both. On the deal monitor side, it watches for triggers and automatically pushes alerts or updates into the channels I actually check, so I’m not manually refreshing anything or missing a good opportunity because I wasn’t looking at the right moment. For the dealership it connects leads and paperwork triggers into my CRM and notification tools without me having to manually enter anything, which keeps things moving even when I’m not sitting at a desk. It connects with almost anything, so whether it’s a spreadsheet, a messaging app, or a lead source there’s usually already a built in way to link it up without needing custom code. Once a zap is built correctly for either use case it just runs quietly in the background and does its job. > > **改善点**: Pricing scales up fast once you’re running two separate use cases with their own task volume, since dealership automations and deal monitor alerts both eat into the same monthly task limit. Troubleshooting a broken zap isn’t always straightforward either since it’s not obvious which step in the chain failed, so you end up clicking through everything trying to find where it broke. Building out the more advanced logic like filters or multi step conditions takes real trial and error and that learning curve gets steeper the more complex either workflow gets. Running both use cases side by side also means keeping track of which zaps belong to which purpose, so organization matters more than I expected. > > Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving completely different purposes. For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my workflow without constant manual entry. The pricing and occasional troubleshooting headaches are the main downsides but the time saved across both use cases makes it worth keeping running. I’d recommend it to anyone juggling more than one automation need since it flexes well across very different workflows without needing separate tools for each. ----- ### "Solid automation platform once you learn to manage the cost curve" — 4.0/5 > **Muhammad** | *2026年8月24日* | 物流、サプライチェーン | おすすめ評価：9.0/10 > > **良いポイント**: The integration library is what makes Zapier indispensable for us. With thousands of supported apps and conditional logic via Filters and Paths, we've connected tools across a logistics platform's stack without waiting on custom engineering for every new connection. The UI is approachable enough that non-technical staff set up their own routine automations, freeing up development time for higher-value work. The Copilot builder, which generates a workflow from a plain-language description, has sped up prototyping for less technical team members. Reliability has held up well as automations scale, and built-in error handling with retries and task history makes debugging failed runs simple. For advanced cases, Code by Zapier lets engineers run custom logic when a native integration doesn't quite fit. > > **改善点**: Pricing is the main pain point. Zapier's per-task model means costs can climb quickly as automation volume grows across a logistics platform's various workflows, and predicting monthly spend gets harder the more the team relies on it day to day. Complex multi-step Zaps with heavy conditional branching can get difficult to manage and troubleshoot once they grow past a certain size, and the visual builder starts to feel cluttered rather than clarifying. Some integrations are shallower than others, only covering basic triggers and actions, which occasionally forces a workaround with Code by Zapier for functionality that feels like it should be natively supported. The free and lower tiers are limiting fast, with low monthly task caps and restricted step counts, which means teams often outgrow the entry plans faster than expected once automation becomes part of regular operations. > > Overall, Zapier has become a dependable backbone for connecting a logistics platform's fragmented tools without leaning on engineering for every small integration. It's cut down manual data transfer between support, CRM, and internal systems, and given non-technical teams the ability to build and adjust their own workflows independently, which has freed up real development time. The Copilot builder and reliable error handling have made both getting started and maintaining automations at scale easier than expected, and Code by Zapier has been a useful escape hatch when a native integration didn't quite cover a specific need. Where the experience has been rougher is around cost predictability as usage grows, and managing complexity once Zaps involve heavy conditional branching. The entry-tier limits also mean teams tend to outgrow the free and lower plans faster than anticipated once automation becomes part of daily operations. Net, it's been a genuinely valuable tool for operational efficiency, with the tradeoffs being mostly around pricing transparency and the learning curve for more complex automation logic rather than core reliability or functionality. ----- ページ：1 / 125\ 次へ: [次ページ](https://www.capterra.jp/software/130182/zapier?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/130182/zapier) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ