---
description: Zapierを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zapierとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [アプリ統合ソフト](/directory/8/integration/software) > [Zapier](/software/130182/zapier)

# Zapier

Canonical: https://www.capterra.jp/software/130182/zapier

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> Zapierでは2011年の設立以来、180万を超える個人や企業の自動化ニーズを支援してきました。
> 
> 評価：3050人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Zapierの対象ユーザー

中小企業。Zapierでは、ビジネスオーナーや、マーケティング担当者、IT担当者、オペレーション担当者などが自動化を実現させるサポートをすることができます。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 3050 レビュー |
| 使いやすさ | 4.3/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.3/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.3/5 | レビュー全体に基づく |
| 機能 | 4.6/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Zapier
- **ロケーション**: San Francisco, アメリカ
- **設立**: 2011

## ビジネスコンテキスト

- **価格プラン**: $29.99
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, イギリス, オーストラリア, カナダ

## 機能

- API
- Third-Party Integrations
- アクセス制御・許可
- インテグレーション管理
- コラボレーションツール
- コンプライアンス管理
- タスク管理
- ダッシュボード
- テンプレート
- デプロイ管理
- データセキュリティ
- データベース・サポート
- データ管理
- ドラッグ・アンド・ドロップ
- ノーコード
- ビジネスプロセスの自動化
- ビジュアル・モデリング
- ビルド済みコネクタ
- プロセスのモデリング・設計
- ワークフロー構成
- ワークフロー管理
- 統合管理
- 複数データソース

## 統合 (合計126件)

- 123FormBuilder
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Airtable
- Alchemer
- Asana
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Brevo
- Buffer
- Calendly

... さらに111件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- チャット対応有

## Category

- [アプリ統合ソフト](https://www.capterra.jp/directory/8/integration/software)

## 関連カテゴリー

- [アプリ統合ソフト](https://www.capterra.jp/directory/8/integration/software)
- [ノー コードツール](https://www.capterra.jp/directory/32095/no-code-platform/software)
- [ローコード開発ツール](https://www.capterra.jp/directory/31756/low-code-development-platform/software)
- [iPaaSソフト](https://www.capterra.jp/directory/32296/ipaas/software)
- [クラウド管理システム](https://www.capterra.jp/directory/30852/cloud-management/software)

## 代替製品

1. [monday.com](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6037 reviews)
2. [Jira](https://www.capterra.jp/software/19319/jira) — 4.4/5 (15371 reviews)
3. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13574 reviews)
4. [Trello](https://www.capterra.jp/software/1010321/trello) — 4.5/5 (23533 reviews)
5. [TaxDome](https://www.capterra.jp/software/186749/taxdome) — 4.7/5 (3593 reviews)

## レビュー

### "The default automation layer for any growth stack" — 4.0/5

> **Tony** | *2026年5月9日* | 情報技術、情報サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: Zapier has been the connective tissue of my growth stack. The breadth of integrations is unmatched — I've used it to wire HubSpot to Salesforce, push form submissions into Attio, sync ad lead forms (Meta, LinkedIn, Google) into our CRM in near real-time, and trigger Slack alerts on high-intent activity. The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in. Multi-step Zaps, Paths (conditional logic), and Formatter are powerful once you understand them, and the recent AI-assisted Zap builder has cut setup time noticeably.
> 
> **改善点**: Pricing scales aggressively as task volume grows. Once you're running enterprise-volume workflows across multiple CRMs and ad platforms, the per-task cost becomes a real line item to defend, and it's easy to blow through your tier without realising it. Some of the deeper integrations are shallower than they appear certain HubSpot and Salesforce actions don't expose every field, which forces workarounds with custom webhooks. Error handling could also be more proactive; you often only notice a broken Zap when downstream data goes missing, rather than getting an immediate alert. For more complex orchestration, I've found tools like Make or n8n more cost-efficient at scale.
> 
> Zapier is the fastest way I know to turn a marketing or sales workflow idea into a live automation. As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering dependency. It's not the cheapest option once you scale, and it's not the deepest for complex enterprise logic, but for speed-to-value and breadth of connectors it's still the default. I'd recommend it to any growth or marketing operator who needs to move quickly — just keep an eye on task usage as you grow.

-----

### "Zapier - A good beginner-friendly automation platform" — 4.0/5

> **Cristian** | *2026年4月13日* | 環境サービス | おすすめ評価：8.0/10
> 
> **良いポイント**: Zapier is one of the more cost-effective automation platforms out there. It is easy to use with a drag and drop interface, and has plenty of documentation to help you automate whatever use case you can imagine (to some extent, of course). Customer support has gotten a lot better over the years and I would like to say is pretty quick in getting issues resolved. I love all the notifications we get with zapier run errors and the ability to see where exactly the hangup is, what it is, and the ability to in-line edit the data and re-run the errored steps to avoid interruptions. I love that I can have a folder structure as complex as I want to store and organize all of our company's zaps.
> 
> **改善点**: Zapier likes to change their interface a lot. Since 2022 when I first started using Zapier here at the company, I cannot tell you the number of times the UI/UX has changed. Sometimes for the better, but other times with changes that I don't like at all. They also do this without notice and with no guided workflow tool to guide you through the updated interface to find what you need. It is sometimes like learning a new software all over again... Not the best. There are also limitations when it comes to decision paths on how many paths you can have and sub-paths. If you have complex use cases, you have to have zaps within zaps (called sub-zaps), which is not ideal and creates additional overhead from an IT perspective.
> 
> Overall, Zapier is a really great platform and has helped us bring most of our ideas to life. If you want a no-hassle drag and drop interface, and have some technical knowledge or know how to map out conditional logic (if this, then that), then this is the platform for you. If you have really complex logic and do not want to have to code and test python and create sub-automations, then look for something like n8n.

-----

### "We lost money because of zapier" — 1.0/5

> **Francois** | *2025年10月22日* | 不動産 | おすすめ評価：0.0/10
> 
> **改善点**: I don't like the support and i can't reply to this question. I'm Writing a bad review about my recent experience.
> 
> We lost revenues because of the 2025-10-20 incident. Zapier was unavailable during all the day and doesn’t want to refund. We are clients since 2020 and this is not acceptable.

-----

### "Automation glue that quietly connects our property management tools" — 5.0/5

> **Kartikeya** | *2026年4月17日* | 不動産 | おすすめ評価：6.0/10
> 
> **良いポイント**: The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows. It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt templates and then adjust them for our property management use cases. For a lean team, that means we can “hire automation” instead of hiring another admin just to move information between systems.
> 
> **改善点**: On the downside, pricing does ramp up as you add more Zaps and volume, and you have to watch task counts if you’re connecting multiple apps across a growing portfolio. More advanced workflows can also get complex to debug—especially when there are conditional steps or multiple branches—and support/documentation sometimes require a bit of digging when something breaks
> 
> Overall, Zapier has become a quiet but important part of how we run Minikaal—handling the repetitive connective work between our property, accounting, and collaboration tools so the team can focus on higher‑value tasks. I’d recommend it to other small property management and service businesses that juggle several cloud apps and want automation without hiring a developer or maintaining custom scripts.

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### "Great for My Workflow, Tough for My Clients" — 4.0/5

> **Michelle** | *2025年11月21日* | マーケティング、広告 | おすすめ評価：9.0/10
> 
> **良いポイント**: Zapier connects all my software seamlessly, and once a zap is set up, it runs reliably without much attention from me. I find the platform easy to use, and it saves a ton of time by keeping everything automated in the background. I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows.
> 
> **改善点**: The biggest challenge is that most of my clients struggle with it. Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even steeper, which means I often have to build or troubleshoot things for them, especially when they become disconnected or need updated.
> 
> I genuinely love using Zapier. It’s the tool I reach for first because it’s reliable, predictable, and doesn’t bury me in unnecessary AI layers. I’ve tried Make and a handful of the newer automation platforms, but Zapier still feels like the most practical option for the way I work. It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to.

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## リンク

- [Capterraで表示する](https://www.capterra.jp/software/130182/zapier)

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