キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Synchroteamとは?

Synchroteamフィールド・サービス管理 (FSM) ソフトウェアを使用すると、モバイル・ワークフォースの効率的な管理、ビジネス・プロセスの簡素化、コストの最適化を実現することができます。
Synchroteamは、追跡、スケジューリング、ディスパッチ、カレンダー、ジョブ管理、レポート、顧客関係管理 (CRM)、時間追跡、請求処理、マップなどの機能を搭載しています。iOSおよびAndroidモバイル・アプリを搭載したクラウドベースのSaaS。QuickbooksおよびZohoと統合します。
無料トライアルを1分以内で作成すれば、手頃な価格でパワフルかつカスタマイズ可能なフィールド・サービス・ソリューションを使用して整理整頓することができます。ライブ・サポートもあります。

Synchroteamの対象ユーザー

Synchroteam FSMソフトウェアは、HVAC、電気、検査、害虫駆除、配管、メンテナンス、スケジューリング、セキュリティ分野の中小企業、中規模企業、企業に最適です。

Synchroteamソフトウェア - 1
Synchroteamソフトウェア - 2
Synchroteamソフトウェア - 3
Synchroteamソフトウェア - 4
Synchroteamソフトウェア - 5

Synchroteamをご存知でしょうか? 別の人気製品との比較

Synchroteam

Synchroteam

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4.4 (87)
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VS.
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機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
$37.99
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157
11
4.8 (61)
4.9 (61)
4.9 (61)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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Synchroteamの評判・レビュー

評価ポイント

総合評価
4.4
使いやすさ
4.4
カスタマーサービス
4.3
機能
4.1
価格の妥当性
4.3

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001

評価別レビュー

5
55%
4
38%
3
5%
1
2%
Robert
Robert
カナダのOwner/Head Tech
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Efficient. Informative. Useful

5.0 7 年前

製品を使ってみた感想: I'd been running as an independent IT consultant for a few years. All of a sudden I won two big contracts that made hiring an employee and getting some sort of job scheduling/tracking system a priority. I demoed pretty well every offering. Synchroteam stood out for a couple of key reasons. The biggest for me was their inventory system. Although it is still in its early days and lacking a few features that I hope are on the way, it's a good inventory system that gives me the ability to transfer stock from the 'warehouse' to our cars and know who has what. There were other systems out there with inventory but a lot of them were overkill for me and most of them were overly expensive. Synchroteam's price is very reasonable and priced by the tech (free admin account) so it was affordable for starting up. The way it is setup is logical and once you get used to it (It does look different than most of the other offerings, kind of old school) it is pretty intuitive. Creating clients, jobs and sites is straightforward and the details page of each is well laid out for easy digestion of the information. The mobile app is good, better than most of the others. It has that same old school look as the website (which isn't a bad thing). The display of information and the interaction with that info is well presented. Tapping phone numbers calls the client, tapping the address give you directions, tapping the client gives your more details via the website, etc. When you create custom fields on your jobs (you should) they get their own screen in the mobile app which is a great way to present key information (Serial #s, Model #'s, etc). You can also create jobs in the mobile app which is handy for me as I dispatch on the go. The biggest shortcoming I can see, although I don't really use it, is the reporting. I'm not really sure what it reports. I've mucked around with it but haven't gotten any valuable information out. There are some things I would like to do that I can't and some other things that I hope will evolve into something better but I think these guys know what they are doing. I see the product has had updates since I joined a little over a month ago and looking at past changes I can see that they have been continually improving and adding to the system. I've had good interactions with the help desk (although not always getting the answers I would like) and my rep has been attentive but not too attentive. Demo the software, you'll like it.

良いポイント:

Good Inventory Good presentation of information Good mobile app Easy to use Customization

改善してほしい点:

missing some features, for example can't search by serial number

Synchroteamからの返信

6 年前

Thank you Robert for your positive feedback on Synchroteam¿s inventory functionality, ease of use, and mobile application. We are pleased to hear everythingIT has benefitted from our customizable user interface and job scheduling/tracking tools. We appreciate your observation of our reporting functionalities, and continue to release updates that enhance operational efficiency. Within our inventory module you now have the capability to search by serial number manually in the search bar, or scan the barcode of the item. Stay tuned to our blog (https://www.synchroteam.com/blog/) for information on new releases!

Felix
ドイツのIT Technican
情報技術、情報サービス, 自営業
使用期間: 2年以上
投稿経路

Easy Field service

5.0 先月 新着

製品を使ってみた感想: I work with synchroteam since a few years and the overall experience ist very good. There were nearly no outtages and the Support ist very quick and helpful.

良いポイント:

An easy tool for nearly all kinds of Field service Jobs or similiar Jobs like electrical Installations. Nearly fully customizable Reports. You can create a very professional documentation of your work

改善してほしい点:

A few functions are Missing for me: - read-only Text Type at Job Report Templates - Not enough report/ export functions for parts (e.g. a summary how many parts of a specific type are used totally in a specific time) - the designing of own report templates can be a bit difficult. - a more complex access management would be great, e.g. to set which job types or which parts categories are visible for a specific user

Synchroteamからの返信

先月

Thank you, Felix for reviewing Synchroteam's field service management solution. We are pleased to hear you enjoy the customizable reports. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Thank you, again!

Mark
オランダのDirector
機械・産業工学, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Synchro team enabled us to optimise our service planning

3.0 先月 新着

製品を使ってみた感想: Good experience. helpdesk responds as expected

良いポイント:

Easy to create a new user, without any costs

改善してほしい点:

there is no dutch helpdesk. Not all our employees are good in the English language.

Synchroteamからの返信

先月

Thank you, Mark for reviewing Synchroteam's field service management solution. We are pleased to hear that our software has helped you optimize your service planning. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

Rita
アメリカのAdministrator
建設, 11~50人規模の会社
使用期間: 2年以上
投稿経路

One of the best scheduling platforms out there!

5.0 先月 新着

製品を使ってみた感想: I like the platform a lot. I wish we utilized more of the features. and I do wish they integrated with a payroll/HR platform. I'm aware there is an open API but not many payroll platforms have heard of Synchroteam.

良いポイント:

Scheduling tools & Time management. All of the data for previous calls are saved. The reporting for the service work provided is a great tool we use quite often.

改善してほしい点:

Some app issues. The astrict symbol when searching for customers.

Synchroteamからの返信

先月

Hi Rita - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you feel we are one of the best scheduling platforms. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again!

Maria
パナマのManaging Director
ファシリティサービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Excellent field service management and scheduling software

5.0 先月 新着

製品を使ってみた感想: We are very happy with Synchroteam. We were able to do all the setup internally and as new functionalities are added the software keeps getting better.

良いポイント:

Synchroteam is a very customizable software that allows us to have tailor made service reports specific to our business. It also helps us keep track of our field assets.

改善してほしい点:

Would like to have a better solutions for recurring jobs that should not be scheduled on weekends.

Synchroteamからの返信

先月

Thank you, Maria for reviewing Synchroteam's field service management solution. We are pleased to hear that you've been able to customize our software to create reports specific to your business. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.