---
description: Bazaarvoiceを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bazaarvoiceとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [カスタマーレビュー管理ツール](/directory/31024/review-management/software) > [Bazaarvoice](/software/128657/bazaarvoice-connections)

# Bazaarvoice

Canonical: https://www.capterra.jp/software/128657/bazaarvoice-connections

ページ：1 / 3\
次へ: [次ページ](https://www.capterra.jp/software/128657/bazaarvoice-connections?page=2)

> Bazaarvoiceのショッパー・エンゲージメント・プラットフォームでは、UGCの収集、表示、配布をグローバルに管理することができます。
> 
> 評価：32人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Bazaarvoiceの対象ユーザー

Bazaarvoiceのショッパー・エンゲージメント・プラットフォームでは、カスタマー・ジャーニー全体でテキストや視覚的なUGCの収集、表示、配布を管理することができます。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.3/5** | 32 レビュー |
| 使いやすさ | 3.9/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.0/5 | レビュー全体に基づく |
| 価格の妥当性 | 3.4/5 | レビュー全体に基づく |
| 機能 | 4.1/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Bazaarvoice
- **ロケーション**: Austin, アメリカ

## ビジネスコンテキスト

- **対象となる企業**: 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: ドイツ語, フランス語, 英語
- **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, イタリア, オランダ, オーストラリア, オーストリア, カナダ, スイス, スウェーデン, スペイン, チェコ, デンマーク, ドイツ, ニュージーランド, ノルウェー, ハンガリー, フィンランド, フランス, ベルギー さらに6件

## 機能

- Ratings/Reviews
- エンゲージメント追跡
- ソーシャル・メディア統合
- ダッシュボード
- ネガティブ・フィードバック管理
- レビュー・モニタリング
- レビュー・リクエスト
- レビュー通知
- レポート／分析
- 応答管理
- 感情分析

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート

## Category

- [カスタマーレビュー管理ツール](https://www.capterra.jp/directory/31024/review-management/software)

## 関連カテゴリー

- [カスタマーレビュー管理ツール](https://www.capterra.jp/directory/31024/review-management/software)
- [口コミ管理ツール](https://www.capterra.jp/directory/30750/reputation-management/software)
- [インフルエンサー・マーケティングソフト](https://www.capterra.jp/directory/31337/influencer-marketing/software)
- [UGCプラットフォーム](https://www.capterra.jp/directory/34501/ugc-platform/software)
- [カスタマーエクスペリエンス ソフト](https://www.capterra.jp/directory/30671/customer-experience/software)

## 代替製品

1. [Trustpilot](https://www.capterra.jp/software/169618/trustpilot) — 4.5/5 (1204 reviews)
2. [Yotpo](https://www.capterra.jp/software/144389/yotpo) — 4.5/5 (376 reviews)
3. [SmartCustomer](https://www.capterra.jp/software/184152/sitejabber-business-suite) — 4.4/5 (65 reviews)
4. [Brand24](https://www.capterra.jp/software/149054/brand24) — 4.7/5 (254 reviews)
5. [ReviewTrackers](https://www.capterra.jp/software/140801/reviewtrackers) — 4.7/5 (172 reviews)

## レビュー

### "Great Way to Connect with Customers" — 5.0/5

> **Maricela** | *2019年4月29日* | 倉庫 | おすすめ評価：10.0/10
> 
> **良いポイント**: It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale.
> 
> **改善点**: It's a bit pricy but in my opinion, worth the price.

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### "Bazaarvoice Product Review Syndication" — 5.0/5

> **Chris** | *2024年11月21日* | 消費財 | おすすめ評価：9.0/10
> 
> **良いポイント**: Bazaarvoice allows us to syndicate our product reviews with other retailers.
> 
> **改善点**: There aren't a ton of alternate vendors to syndicate product reviews with.

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### "Not impressed" — 1.0/5

> **Kathleen** | *2023年7月18日* | 消費財 | おすすめ評価：1.0/10
> 
> **良いポイント**: I have not found anything yet. The team is unhelpful, unavailable, and untrained.
> 
> **改善点**: It has been several months, and there is inconsistent support, unknowledgeable project leads, nonexistent technology experts and we still do not have either functionality live or working as it should. We were strong armed into leaving Yotpo and it has been worse than even anticipated. There is a lack of knowledge and leadership in spearheading the implementation of your technology. Rarely are we given correct answers during our calls.
> 
> I am a detractor at this point.

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### "Works most of the time, but there is room for improvement" — 4.0/5

> **Tony** | *2023年8月10日* | 薬品 | おすすめ評価：6.0/10
> 
> **良いポイント**: System is somewhat responsive, only the reports take more time than desired. We like the Sample campaign system.
> 
> **改善点**: Some times support tickets are close without resolution, this is a bad practice.Perrigo VOC Enhancements never get implemented.
> 
> Access to connections is vital for us.

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### "An essential part of your PDP\!" — 4.0/5

> **Lindsay** | *2023年8月18日* | 消費財 | おすすめ評価：8.0/10
> 
> **良いポイント**: Ratings and Reviews content is more important than ever on the PDP and shoppers trust these reviews. The ROI for seeding the product is almost 100% so the community is reliable.
> 
> **改善点**: Dashboards and insights need some work - there is very little that is plug and play, and the workbench requires a pretty heavy manual lift to manage. Also, having to work with a totally different team for each of the products offered by BV requires the same conversation over and over to different people. I often feel like we spend too much time educating the BV team on our business and what's needed. It would be great to do it once and hit the ground running.
> 
> Overall, implementation has been smooth, but a little slow. Part of that is my own internal roadblocks. The Fulfillment process in the US has ben very smooth and my local sampling coordinator (Madi Even) is amazing.

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## リンク

- [Capterraで表示する](https://www.capterra.jp/software/128657/bazaarvoice-connections)

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