キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Rydooとは？
Rydooは、高成長企業と大企業のプロセスを自動化および効率化できる、優れた出張経費ソリューションです。
Rydooで時間を節約できます。Rydooは企業とその従業員を出張経費処理のわずらわしさから
解放します。
フライトやホテルの検索、電車の座席の予約、空港からのタクシー代の支払いなど、
出張全体を網羅するエンド・ツー・エンドのソリューションです。
Rydooの対象ユーザー
高成長企業と大企業。Rydooは、企業とその従業員を出張経費処理のわずらわしさから解放します。顧客には、Deloitte、PwC、Jaguar、Scania、BMW、Brussels Airlines、SwissAirが含まれます。
Rydooをご存知でしょうか？
別の人気製品との比較
Rydoo
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Rydooの評判・レビュー
Good scanning, reliability an issue
製品を使ってみた感想：
I use Xpendiure for the fact that everything I scan is recognised, even handwritten restaurant bills.
The user facing software has a number of issues however:
* Occasionally it stops syncing, or starts to give an error when uploading and I need to reinstall
* Its impossible to add a new category from the Android app
* the overall app interaction is a bit clunky - would benefit from a good UX designer review:
- target areas for major actions are small (e..g 'add' button)
- asked same questions repeatedly (e.g. to use camera)
良いポイント:
everything I scan is recognised
改善してほしい点:
* Occasionally it stops syncing, or starts to give an error when uploading and I need to reinstall * Its impossible to add a new category from the Android app * the overall app interaction is a bit clunky - would benefit from a good UX designer review: - target areas for major actions are small (e..g 'add' button) - asked same questions repeatedly (e.g. to use camera)
Easy Way to Track Expenses
製品を使ってみた感想： I have used Xpenditure for almost year. Most of that time was at a company that used it, and the pdf expense reports were extremely convenient. Now, as a 1099 employee, it has made tracking my expenses and saving them in pdf the best possible solution to providing secondary way to confirm my expenditures. Oh by the way, the price is right too. Steven
良いポイント:
-PDF reporting with pictures -App -Website w/expenditures graph -Price
改善してほしい点:
-It does take a while for the pictures to load...not too long...but in the inpatient world of today it does take some time.
Customer Service is Important for a product like this -- Rydoo Doesn't Offer That.
製品を使ってみた感想：
I had to cancel my subscription to Rydoo because my bookkeeper required me to use another software. I go to cancel and realize it's one day past the day they had renewed my subscription for a year. Not thinking it was a big deal I wrote to them and asked them to cancel my subscription and refund me since I was moving to another software. They took TWO WEEKS to return my message (after a few more from me) and then said no, they had told their manager and it couldn't be done.
Obviously annoyed I went into the software to cancel the annual subscription so I wouldn't forget this.
A month later, my accountant asked that I download all the receipts I had from Rydoo. So I pop in to export my files and to my disappointment I couldn't because I had cancelled the subscription. (it was now read only..) The only way to do so was to RENEW MY SUBSCRIPTION AGAIN. Now, I wrote them explaining the issue and I get 1 email a week that basically just asks me over and over "what's the issue?" which I cannot BEGIN to explain how annoying that is.
The worst part is if I renew even for a month just to export my files, I have to renew for 3 users because that's what I cancelled on. No one will help me correct this on their side so I have to pay 3x the amount for 1 minute of use.
So in short, The customer service is obviously brutal, the payment structure is broken and when you need them most, they are nowhere to be found. Do not waste your time.
良いポイント:
The ease of sending receipts to my email was great - but receipt bank could do that PLUS they have great customer service.
改善してほしい点:
- Their payment structure is awful. I tried to change users/permissions to pay less per month and they wouldn't allow me. - They charged me for a full year and would not let me be refunded (even though it was the day I was charged on my VISA) and when I tried to export after I cancelled I had no access (even though I paid for the year). - The customer service is absolutely terrible - I've had to wait weeks for answers to simple questions.
Expenses made simple
製品を使ってみた感想： This has made my life so much easier, I used to use other apps for expenses but they were unreliable, more expensive, unsuitable for use in the UK or less comprehensive
良いポイント:
SImple to use, quick, automatic scanning and dropbox support makes it a breeze (just add PDF to dropbox folder and it automatically extracts all the information!)
改善してほしい点:
New app crashes alot but likley this will be sorted with updates (the support team assures me)
Great Expense Software for Road Warriors
製品を使ってみた感想： Matching doesn’t always match obvious charges it should have to take the extra step of logging in on your computer to help the software match the receipts you have uploaded.
良いポイント:
The mobile app is excellent for scanning and uploading receipts!
改善してほしい点:
If you are connected to your hotspot scanning and uploading receipts does not work. You have to disconnect to get the app to work as it should.
