---
description: Doceboを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Doceboとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [ホスピタリティ向けLMS](/directory/32444/hospitality-lms/software) > [Docebo](/software/127213/docebo)

# Docebo

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> 企業全体の学習ライフサイクルをカバーする一連のツールで、あらゆる学習課題に対処し、学習文化を創造しましょう。
> 
> 評価：235人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Doceboの対象ユーザー

Doceboを利用中のユーザーは、既存の技術スタックと連携できる学習ツールの採用を検討している、急成長している中規模から大規模の企業です。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.4/5** | 235 レビュー |
| 使いやすさ | 4.3/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.2/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.2/5 | レビュー全体に基づく |
| 機能 | 4.2/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Docebo
- **ロケーション**: Toronto, カナダ
- **設立**: 2005

## ビジネスコンテキスト

- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: アラビア語, イタリア語, インドネシア語, オランダ語, スウェーデン語, スペイン語, タイ語, チェコ語, デンマーク語, ドイツ語, ノルウェー語, ハンガリー語, フィンランド語, フランス語, ポルトガル語, ポーランド語, ロシア語, 中国語, 日本語, 繁体中国語, 英語, 韓国語
- **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, イタリア, オランダ, オーストラリア, オーストリア, カナダ, スイス, スウェーデン, スペイン, デンマーク, ドイツ, ノルウェー, フィンランド, フランス, ブラジル, ベルギー, メキシコ, ルクセンブルク さらに1件

## 機能

- SCORM準拠
- Self-paced Learning
- Third-Party Integrations
- アクセス制御・許可
- アクティビティ・ダッシュボード
- インタラクティブ学習
- エンゲージメント追跡
- ゲーミフィケーション
- コラボレーションツール
- コンテンツライブラリ
- コンテンツ公開オプション
- コンテンツ管理
- コンプライアンス追跡
- コースの追跡
- コースオーサリング
- コースライブラリ
- コース公開
- コース管理
- ソーシャルラーニング
- テスト／評価
- テンプレートのカスタマイズ
- データのインポート／エクスポート
- データの可視化
- トレーニング企業
- トレーニング管理
- トレーニング管理
- ドキュメント管理
- バーチャル教室
- パフォーマンス測定基準
- フルテキスト検索
- ブランディングのカスタマイズ
- ポータルサイト
- モバイルラーニング
- モバイル・アクセス
- ユーザー管理
- ラーニングパス／追跡
- レポートと統計
- 割り当て管理
- 同時学習
- 多言語
- 学習管理
- 従業員トレーニング
- 組み込みのコース作成機能
- 絵コンテ
- 自然言語処理
- 証明書およびライセンス
- 評価管理
- 進捗の追跡
- 集合研修
- 非同期型eラーニング

## 統合 (合計77件)

- ADP Comprehensive Services
- ADP Workforce Now
- Accredible
- Adobe Connect
- Adobe Connect Learning
- Adyen
- Amazon S3
- Auth0
- BambooHR
- Box
- Confluence
- Credly
- Digital Samba
- Dropbox Business
- Dynamics 365

... さらに62件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [ホスピタリティ向けLMS](https://www.capterra.jp/directory/32444/hospitality-lms/software)

## 関連カテゴリー

- [ホスピタリティ向けLMS](https://www.capterra.jp/directory/32444/hospitality-lms/software)
- [LMS（学習管理システム）](https://www.capterra.jp/directory/30020/learning-management-system/software)
- [モバイル学習ツール](https://www.capterra.jp/directory/30954/mobile-learning/software)
- [CMS（コンテンツ管理システム）](https://www.capterra.jp/directory/10007/content-management/software)
- [eラーニング作成ツール](https://www.capterra.jp/directory/31278/elearning-authoring-tools/software)

## 代替製品

1. [Canvas](https://www.capterra.jp/software/127214/canvas) — 4.6/5 (4309 reviews)
2. [Moodle](https://www.capterra.jp/software/80691/moodle) — 4.3/5 (3374 reviews)
3. [Absorb LMS](https://www.capterra.jp/software/61763/absorb-lms) — 4.5/5 (329 reviews)
4. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [360Learning](https://www.capterra.jp/software/211429/360learning) — 4.7/5 (484 reviews)

## レビュー

### "Global Learning Management Strategy: Scalable and Customizable through Docebo" — 5.0/5

> **Joao** | *2024年8月1日* | 電気・電子機器製造 | おすすめ評価：9.0/10
> 
> **良いポイント**: The system itself matches almost all of my company's various L\&amp;D requirements. Both internally and externally. To top things off, the support from the account manager and their customer education team is superb.
> 
> **改善点**: Overall, the system is able to meet our requirements. That said, it would be nice if I can setup admin accounts that come with hands on support coming from the system. A full tutorial experience for other admins so that will handhold them while they're still new. This would lock or consistently/persistently produce pop ups while a main admin feels that the sub admin is still inexperienced.&#10;&#10;Docebo was comprehensive in training me, but it seems that too many people do not know how to search for documentation on their own. Forcing such individuals to experience a super spoon-fed experience may be what's needed for some individuals.
> 
> Overall, from customer support to providing comprehensive customer education, Docebo has surpassed my expecation. In addition, their pipeline of new features and such is quite good. They keep a close ear to what the market needs.

-----

### "Docebo - a solid learning partner" — 4.0/5

> **Danielle** | *2024年9月17日* | 情報技術、情報サービス | おすすめ評価：8.0/10
> 
> **良いポイント**: Options for customization, add on features such as Coach and Share, versatility for use cases, continuing to innovate new solutions for users
> 
> **改善点**: Legacy pages are very clunky and make the admin job tedious.
> 
> Docebo has been a solid product to use. It allows us to deliver training and professional development content to multiple audiences - internal employees, contractors, system integrators and customers. While there are still come improvements to the base product to be made (some legacy pages still exist, making admin tedious), overall it is very easy to use.

-----

### "LMS that you can grow with" — 4.0/5

> **Janice** | *2024年12月4日* | アパレル、ファッション | おすすめ評価：8.0/10
> 
> **良いポイント**: ur team appreciates that there are meaningful enhancements to continually create a better admin and user experience, which is why we have added it to our long-term roadmap. I personally appreciate the admin support chat and email team.
> 
> **改善点**: the need to have an in-platform authoring tool that is robust, interactive, and has more options and tools. They just launched a version, but it is very basic. This would allow us to launch the platform globally, as other regions need in platform authoring. The other piece is that Docebo has a Salesforce-type technical approach, where they have premium partners that can assist with dev and API work.
> 
> We chose Docebo as an LMS solution as it provided flexibility, ease of use, and the ability to create a visually branded and designed interface. Our company was using another LMS provider that was not integrated well and there was low engagement. We did put a lot of effort and resources to build out the Docebo LMS, which paid off as we have high engagement, a deep seeded admin and power user team, and the platform has been quickly integrated into company learning quickly.

-----

### "Customer support is essentially non-existent below Enterprise level" — 2.0/5

> **認証済みレビュアー** | *2019年5月17日* | 教育管理 | おすすめ評価：0.0/10
> 
> **良いポイント**: Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.
> 
> **改善点**: Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use.&#10;&#10;Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum.&#10;&#10;Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.
> 
> Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user.  At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. &#10;&#10;What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting.&#10;&#10;Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

-----

### "Docebo Learn - Perfect for our customer learning experience use case" — 5.0/5

> **Jonathan** | *2024年10月17日* | 医療機器 | おすすめ評価：10.0/10
> 
> **良いポイント**: With Docebo, our Education Services team can easily create and maintain a personalized learning experience for our customers. The user-friendly admin functions make it effortless to build our pages and update our courses. Additionally, onboarding new admins is a breeze, especially with excellent support resources like the Docebo Community, Knowledgebase, and University.
> 
> **改善点**: We have encountered difficulties in meeting our organization's requirements for managing certifications with Docebo. Specifically, we have needed support from our customer success manager regarding managing deadlines, renewing certifications, and archiving enrollments.

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## リンク

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