キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Doceboの概要

Docebo Learning Suiteを通じて、学習体験による事業インパクトを創出・提供・理解するためのテクノロジー活用方法に変革が起きています。

Doceboのマルチプロダクト学習スイートがあれば、世界中の企業であらゆる学習課題に取り組む準備ができ、組織内で真の学習文化を創造することができます。

Doceboの対象ユーザー

Doceboを利用中のユーザーは、既存の技術スタックと連携できる学習ツールの採用を検討している、急成長している中規模から大規模の企業です。

Doceboソフトウェア - 1
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Doceboソフトウェア - 4
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Doceboをご存知でしょうか? 別の人気製品との比較

Docebo

Docebo

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VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
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緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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Doceboの評判・レビュー

評価ポイント

総合評価
4.3
使いやすさ
4.2
カスタマーサービス
4.1
機能
4.2
価格の妥当性
4.1

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joao
Joao
日本のHR L&D Specialist
認証済みLinkedInユーザー
電気・電子機器製造, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Learning Management System That Matches an Array of Business Cases

5.0 8 か月前

製品を使ってみた感想: We are now able to launch training globally, while adjusting based on local needs. Additionally, we will be able to train external audiences soon!

良いポイント:

The product was relatively easy to launch and relatively straightforward. Creating and managing rulesets within the system is easy as well.

改善してほしい点:

Main parts Docebo could improve on would be mass course management and web conferencing integration. The system can do both, but for mass course management, as previously mentioned, it is a bit difficult to apply rules on scale.For web conferencing integration, the system should not need to have an integration per user. That, or Docebo can create its own internal web conferencing offering.

Steven
Steven
アメリカのOperation Managers
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Growing and willing to engage with the customers

4.0 7 か月前

製品を使ってみた感想: As a growing company in the Extended Enterprise market, they are willing to work closely with their customers to understand their use case and learn. This is big for us as we're willing to assist them and see them become a top tier vendor for EXE. They have allowed us to consolidate from 6 LMSs down to 1 which has lead to savings overall.

良いポイント:

Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.

改善してほしい点:

While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.

Chloe
英国のDigital Learning Manager
法律サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

A fantastic LMS you can customize to your needs

5.0 先月 新着

製品を使ってみた感想: Excellent service, the team are great. Support is very reactive and they never keep us waiting too long

良いポイント:

Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation

改善してほしい点:

The time it takes for them to development new areas / add ins

認証済みレビュアー
認証済みLinkedInユーザー
教育管理, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Customer support is essentially non-existent below Enterprise level

2.0 5 年前

製品を使ってみた感想: Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

良いポイント:

Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

改善してほしい点:

Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.

Patrick
アメリカのDirector of Training and Development
小売, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Director of Training

5.0 3 か月前

製品を使ってみた感想: Over the years we have utilized several different LMS platforms. I can say that Docebo has offered a very stable lis with customizable features that have met all our needs.

良いポイント:

Ease of use and overall functionality of the platform. The reporting is customizable so that those that need the information can receive it automatically every day, week, month or yearly.

改善してほしい点:

Since we have over 2500 employees it did take some time to setup since we integrated this platform with our payroll system.