--- description: PagerDutyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PagerDutyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [IT管理ツール](/directory/10001/it-management/software) > [PagerDuty](/software/125693/pagerduty) # PagerDuty Canonical: https://www.capterra.jp/software/125693/pagerduty ページ：1 / 10\ 次へ: [次ページ](https://www.capterra.jp/software/125693/pagerduty?page=2) > 人、システム、データを1つのビューにつなぎ、業務全体を可視化して実用的なインテリジェンスを提供するクラウド・ソフトウェア。 > > 評価：219人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### PagerDutyの対象ユーザー スタートアップ企業からFortune 500の企業までのあらゆる規模のエンジニア・リングチーム、サポート・チーム、システム管理者、ネットワーク・オペレーションズ・センター (NOC) チーム。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 219 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.4/5 | レビュー全体に基づく | | 価格の妥当性 | 4.2/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: PagerDuty - **ロケーション**: San Francisco, アメリカ - **設立**: 2006 ## ビジネスコンテキスト - **価格プラン**: $10.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本 ## 機能 - Alerts/Escalation - ITモニタリング - ITレポート - Real-Time Notifications - Third-Party Integrations - アクセス制御・許可 - アラート／通知 - イベントログ - インシデント・レポート - インシデント管理 - オンコール・スケジューリング - サービス水準合意 (SLA) 管理 - スケジューリング - セルフサービスポータル - タスク管理 - ダッシュボード - データストレージ管理 - データ集約 - ナレッジベース管理 - メンテナンスのスケジューリング - レポートと統計 - 在庫管理 - 根本原因解析 ## 統合 (合計42件) - Amazon EC2 - AppDynamics - BigPanda - Bitium - Circonus - Crashlytics - Datadog - Dynatrace - Freshservice - Front - Google Workspace - HaloPSA - Incapsula - Integrate.io - Jira ... さらに27件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [IT管理ツール](https://www.capterra.jp/directory/10001/it-management/software) ## 関連カテゴリー - [IT管理ツール](https://www.capterra.jp/directory/10001/it-management/software) - [IT資産管理ツール](https://www.capterra.jp/directory/30077/it-asset-management/software) - [ログ管理システム](https://www.capterra.jp/directory/30856/log-management/software) - [Webサイト監視ツール](https://www.capterra.jp/directory/10021/website-monitoring/software) - [サーバ管理ツール](https://www.capterra.jp/directory/10019/server-management/software) ## 代替製品 1. [Freshservice](https://www.capterra.jp/software/132997/freshservice) — 4.5/5 (714 reviews) 2. [Datadog](https://www.capterra.jp/software/135453/datadog-cloud-monitoring) — 4.6/5 (360 reviews) 3. [Site24x7](https://www.capterra.jp/software/168192/site24x7) — 4.7/5 (349 reviews) 4. [JIRA Service Management](https://www.capterra.jp/software/138769/jira-service-management) — 4.5/5 (770 reviews) 5. [New Relic](https://www.capterra.jp/software/118128/new-relic) — 4.5/5 (195 reviews) ## レビュー ### "Ensure High availability of your product to the end user by integrating it with PagerDuty" — 4.0/5 > **Monish** | *2020年4月27日* | コンピュータ・ソフトウェア | おすすめ評価：8.0/10 > > **良いポイント**: PagerDuty is used to send alert notifications to developer, We can use it in a way that when ever failure occurs notify the developer who is scheduled to be on-call, Even a customer escalation to a email can trigger a pagerDuty notification alert, when the receiver email ID is subscribed with PagerDuty, PagerDuty has escalation policies , in which multiple users can be in different level, if level 1 failed to resolve the issue, the level 2 dev gets a alert etc .. and the dev's can be scheduled to rotate there levels in fixed time intervals, like weekly bases, It Dose a good job of maintaining the issue states \& the alerted issue has different lifecycle such as triggered, acknowledged , resolved, snoozed, It maintains analytical dashboards on dev's which shows the responsiveness of the developer , like how many issues they have resolved and what is the average resolution time or have they escalated it etc .. it maintains history of alerts, it has good customer support, the resolution note's can also be added against the alert, We can configure the alerts as Low and High Urgency , based on which we can have different type of notifications, types of notifications are phone call, message, email, push notification in pd app etc ... pagerDuty deduplicates the alerts with same message, if a incident is in open state and if same incident occurs again and again , it will not be raised. > > **改善点**: Sometimes when i resolve the alert on web, i still get a call on phone, If the incident was resigned by the developer to a other user who is not in the escalation policy and if he did not answer the alert the escalation chain stops, instead it should be thrown back to older escalation policy from ware it begun > > PagerDuty helped our product to become highly stable and it ensured high availability to the end user, overall had a great experience with it. ----- ### "Pageduty as a on call user" — 4.0/5 > **認証済みレビュアー** | *2025年9月25日* | 健康、ウェルネス、フィットネス | おすすめ評価：6.0/10 > > **良いポイント**: Very simple ui, any one can set up for their team easiely. Straightforward notifications with links to i iceents which i appreciate at 3 am > > **改善点**: It was cost prohibitive for our team and really only solve one problem, incident notifications and on calls. It doesnt monitor any hardware or applications > > Good but we found a cheaper product that could do more with. It works for basic scheduling and notifying of ojtages ----- ### "Fine. Not great." — 3.0/5 > **Ally** | *2025年7月5日* | 金融サービス | おすすめ評価：5.0/10 > > **良いポイント**: It makes alerting for my team fast. I love that it has unique push notifications that I can set on my phone to get through my do not disturb at night. > > **改善点**: Its user experience is confusing. It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy\! It was maddening. We eventually figured it out. > > Generally, people stay away because the UI is so confusing and doesn’t seem to be regularly updated. I think it’s the same since I started using it 10 years ago. There are some other alternatives that seem interesting these days, like FireHydrant’s Signals, that might replace them in the market just due to them keeping up today with the newest incident response patterns. ----- ### "PagerDuty will alert your team to issues" — 5.0/5 > **認証済みレビュアー** | *2025年8月3日* | 情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: PagerDuty makes being on call simple. PagerDuty also is very communicative and will NOT let you forget when you are needed. > > **改善点**: Sometimes I feel like the default page setting... call + text + notification is overkill. But this can easily be changed in the settings. > > I have administered PagerDuty since 2017 and been a user since 2021. Administration is easy and responding to pages is also easy. ----- ### "The premium notification / alert provider that you can rely on" — 4.0/5 > **Colin** | *2025年4月12日* | マーケティング、広告 | おすすめ評価：7.0/10 > > **良いポイント**: Reliability. You can always be assured to be alerted when something bad happens with your infrastructure. > > **改善点**: It's a premium solution, best in class. And that comes with a higher price point. > > I like the tool, I can rely on it to inform me when there's a problem. ----- ページ：1 / 10\ 次へ: [次ページ](https://www.capterra.jp/software/125693/pagerduty?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/125693/pagerduty) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ