---
description: Brightpearlを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Brightpearlとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [ECシステム](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl)

# Brightpearl

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> Brightpearlは、小売向けにカスタマイズされたデジタル・オペレーション・プラットフォームであり、すべての販売チャネルに緊密に統合されます。
> 
> 評価：200人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Brightpearlの対象ユーザー

Brightpearlは、100万ドル以上の商品取引をするか、今後12カ月以内に達成が期待されるマルチチャネルの小売業者に最適です。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.4/5** | 200 レビュー |
| 使いやすさ | 4.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.3/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.2/5 | レビュー全体に基づく |
| 機能 | 4.2/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Sage
- **設立**: 1981

## ビジネスコンテキスト

- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, オーストラリア, カナダ, スウェーデン, デンマーク, ドイツ, ニュージーランド, ノルウェー

## 機能

- Barcode/Ticket Scanning
- CRM
- Catalog Management
- Real-Time Data
- Third-Party Integrations
- eコマース管理
- アクセス制御・許可
- コラボレーションツール
- サプライチェーン管理
- サプライヤー管理
- ショッピングカート
- チャンネル管理
- データセキュリティ
- バーコード処理、RFID
- パフォーマンス測定基準
- プロジェクト管理
- プロセスのモデリング・設計
- メール・マーケティング
- レポートと統計
- レポート／分析
- ワークフロー管理
- 再注文管理
- 割引管理
- 原価追跡
- 取引管理
- 在庫管理
- 在庫管理
- 在庫追跡
- 売掛金
- 小売在庫管理
- 従業員管理
- 注文履行
- 注文追跡
- 発送管理
- 経理
- 経理統合
- 経費精算
- 統合型ビジネス運営
- 総勘定元帳
- 見積もり、概算
- 請求、インボイス
- 請求書管理
- 財務報告
- 財務管理
- 販売予測
- 買掛金
- 銀行勘定調整
- 電子決済
- 需要予測
- 顧客アカウント

... さらに14件の機能

## 統合 (合計37件)

- Adobe Commerce
- Avalara
- Backbone
- BigCommerce
- Dotdigital
- EKM
- EasyPost
- FedEx Ship Manager
- FreightPOP
- Glew
- InfoPlus
- Klaviyo
- Lightspeed Retail
- Ongoing Warehouse
- Parcelhub

... さらに22件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [ECシステム](https://www.capterra.jp/directory/3/ecommerce/software)

## 関連カテゴリー

- [ECシステム](https://www.capterra.jp/directory/3/ecommerce/software)
- [ERP（基幹システム）](https://www.capterra.jp/directory/9/enterprise-resource-planning/software)
- [小売業向けシステム](https://www.capterra.jp/directory/20053/retail-management-systems/software)
- [倉庫管理システム(WMS)](https://www.capterra.jp/directory/30005/warehouse-management/software)
- [在庫管理システム](https://www.capterra.jp/directory/30006/inventory-management/software)

## 代替製品

1. [Fishbowl](https://www.capterra.jp/software/123794/fishbowl) — 4.2/5 (1132 reviews)
2. [NetSuite](https://www.capterra.jp/software/135757/netsuite) — 4.2/5 (2080 reviews)
3. [Odoo](https://www.capterra.jp/software/135618/odoo) — 4.2/5 (1334 reviews)
4. [QuickBooks Enterprise](https://www.capterra.jp/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews)
5. [Xero](https://www.capterra.jp/software/169561/xero) — 4.4/5 (3330 reviews)

## レビュー

### "Deputy CEO" — 5.0/5

> **VICKI** | *2026年3月25日* | 小売 | おすすめ評価：7.0/10
> 
> **良いポイント**: value the partnership and appreciate the team’s dedication and support.&#10;Also like the fact that you can take care payments, and there are loads of different plug ins that can be used
> 
> **改善点**: Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on
> 
> We’ve been working with Brightpearl for many years, and this year we began implementing their WMS. While the journey hasn’t been without its challenges, \[sensitive content hidden\] has been fantastic—consistently going above and beyond to find solutions that ensure the system works effectively for our business.&#10;&#10;Our account managers, \[sensitive content hidden\], have also been a pleasure to work with. They are approachable, responsive, and always supportive, making collaboration easy and productive.&#10;&#10;We have experienced a few issues with system errors recently, but \[sensitive content hidden\] has been proactive in addressing these and is keeping us well informed on progress and improvements.

-----

### "Top ERP system" — 5.0/5

> **Rob** | *2026年4月8日* | アパレル、ファッション | おすすめ評価：10.0/10
> 
> **良いポイント**: easy to use system that is very intuitive to use and really speeds up our internal business processes
> 
> **改善点**: nothing really. the system just works and provides automated ways in which to process orders and ship goods out.
> 
> Top tier ERP system that once live is pretty bomb proof. No down time. Everything works as it should.&#10;&#10;Automation engine is rock solid and working with partners such as b.solutions means the platform can easily link with other tools.

-----

### "Easy to Use, but Room for Improvement" — 3.0/5

> **Taylor** | *2025年12月16日* | アパレル、ファッション | おすすめ評価：4.0/10
> 
> **良いポイント**: It's pretty easy to use, overall.  It's easy to figure out for a new user, with relatively easy navigation.
> 
> **改善点**: Reporting is hands down the \#1 downfall.  Some extremely critical reports are missing that I imagine EVERY single company would need.  There should be a way to build your own report, based on all fields available within BP.  That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline.  BP is also not great for a company where data management has to be extremely streamlined and uniform.  Not conducive to a company growing in size where every single detail matters and accuracy is important.  It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails).  To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly.  Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems.
> 
> Again, easy to use so has been an easy transition to using this as our ERP platform.  With a lean time with no IT team, it's been a relatively low lift.  Working with  \[sensitive content hidden\]  has been great, and my experience with Arafatul at BSITC has been great as well.

-----

### "Good ERP system" — 5.0/5

> **David** | *2026年7月28日* | 倉庫 | おすすめ評価：8.0/10
> 
> **良いポイント**: Good onboarding. Easy to use, once understood fully. Training and support good initially and remained so.
> 
> **改善点**: Accounts package a bit of an after thought. Some of the interfaces are provided by third parties. Quality can be variable.
> 
> We are an international, multi-channel footwear/clothing distributor working with Brightpearl for nearly four years. Brightpearl has given us quicker, easier data around stock levels and customer demand that has allowed us to plan and buy better. Add-ins have allowed us to manage customer orders better too leading to seamless order, picking, despatch processes. As we expanded into Europe, Brightpearl has grown with us. Training and support were delivered well in the early stages and support and account management is still there whenever we need it. Availability and speed are good, or at least as good as our internet connection.

-----

### "Brightpearl user since 2015" — 5.0/5

> **Gary** | *2026年5月20日* | 小売 | おすすめ評価：10.0/10
> 
> **良いポイント**: Automation, order management, customer support, integrations, integration partners, functionality, control.
> 
> **改善点**: Reporting could be improved, however, the data within Brightpearl that is available is very good, can be exported.
> 
> Brightpearl has been a key platform in helping us scale our ecommerce operations across multiple channels and warehouses. The automation functionality is especially powerful and has helped us significantly reduce manual processes across order management, inventory, and fulfilment.&#10;&#10;It’s a very capable ERP for growing retail businesses, particularly when integrated properly into a wider ecommerce tech stack.

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## リンク

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