--- description: InTouch CRMを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InTouch CRMとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [CRMツール](/directory/2/customer-relationship-management/software) > [InTouch CRM](/software/124044/intouch) # InTouch CRM Canonical: https://www.capterra.jp/software/124044/intouch ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/124044/intouch?page=2) > 小規模ビジネス向けのメール・マーケティングおよびソーシャル顧客関係管理 (CRM) ソリューション。アンケート・ツール、セールス・パイプライン、およびテキスト・メッセージング機能が含まれています。 > > 評価：14人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### InTouch CRMの対象ユーザー 主要連絡先と顧客に関する情報を保存し、メールおよびその他のマーケティング・メディアを通してプロフェッショナルな方法でコミュニケーションを取りたいと考える中小規模の組織。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 14 レビュー | | 使いやすさ | 3.5/5 | レビュー全体に基づく | | カスタマー・サポート | 4.0/5 | レビュー全体に基づく | | 価格の妥当性 | | レビュー全体に基づく | | 機能 | 4.0/5 | レビュー全体に基づく | | おすすめ率 | 70% | (7/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: InTouchCRM - **ロケーション**: North Somerset,, 英国 - **設立**: 2005 ## ビジネスコンテキスト - **価格プラン**: £15.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, 中国, 日本 ## 機能 - CAN-SPAM Compliance - CRM - WYSIWYGエディタ - イベントによるアクション - インタラクション追跡 - カレンダー／リマインダー・システム - セグメンテーション - テンプレート管理 - ドキュメント・ストレージ - ドリップキャンペーン - マーケティングの自動化 - メール・マーケティング - リード管理 - リード資格 - レポート／分析 - ワークフロー管理 - 営業パイプライン管理 - 登録者管理 - 見積もり、概算 - 連絡先管理 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software) ## 関連カテゴリー - [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software) - [MAツール](https://www.capterra.jp/directory/6/marketing-automation/software) - [メール配信システム](https://www.capterra.jp/directory/30013/email-marketing/software) - [連絡先管理ツール](https://www.capterra.jp/directory/30016/contact-management/software) - [リード管理ツール](https://www.capterra.jp/directory/30017/lead-management/software) ## 代替製品 1. [Framework360](https://www.capterra.jp/software/1013749/framework360) — 4.9/5 (15 reviews) 2. [Mailchimp](https://www.capterra.jp/software/110228/mailchimp) — 4.5/5 (17576 reviews) 3. [Constant Contact](https://www.capterra.jp/software/31898/constant-contact) — 4.3/5 (2915 reviews) 4. [EngageBay CRM](https://www.capterra.jp/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Marketing 360](https://www.capterra.jp/software/148516/marketing-360) — 4.5/5 (1133 reviews) ## レビュー ### "It's my secret to getting it all done\!\!" — 5.0/5 > **Andrew** | *2014年5月15日* | マーケティング、広告 > > **良いポイント**: intouch has always come up trumps for my business as it allows me to market to my clients not just by email but also direct mail and SMS. > > **改善点**: There are still and will probably be always be a couple of aspects of the software that could be made more user friendly, but it is always being upgraded so most issues once highlighted, are dealt with. > > My company has used intouch CRM for several years now, we are pleased with it so we now recommend it to our clients. It does 98% of what in my opinion every small business owner needs to run and automate their business, from the day to day diary management, to setting up marketing campaigns, and it is affordable. I have always said to new team members, that you have two brains when working here, one is yours, and the other is the CRM, where everything will be stored and shared for everyone else to collaborate with and use. Also I like the fact that it is online, so I can login from anywhere, and my data is secure, and backed up without me having to worry. I just wouldn't be without it... Highly recommend ----- ### "Lots of Features" — 4.0/5 > **Lauren** | *2022年4月21日* | 健康、ウェルネス、フィットネス | おすすめ評価：7.0/10 > > **良いポイント**: I loved that Intouch had multiple features to use in order to keep our leads organized. AND I LOVED THE TEXTING FEATURE. > > **改善点**: It was a little hectic to looks at and use because there were so many names coming through from check ins to leads to members. > > I really liked inTouch when we used it and if it just cleaned up a bit, it could be even better\! ----- ### "New User impressed with customer service" — 3.0/5 > **Bill** | *2014年7月4日* | 初等・中等教育 > > **良いポイント**: Templates for emails Reports Support and customer service > > **改善点**: Busy interface (tabs and sidebars) Some functions not as easily reached as could be expected. There's a learning curve\! > > I've been using InTouch CRM for about 2 weeks now. Customer service for me has been excellent; chat support has been helpful and accurate and the attention to detail from staff has exceeded my expectations. I am a small business with a turnover of less than £110k but InTouch have been really committed to my cause. I am using InTouch for emailing parents of students about Summer School bookings, news and updates, and free information about how best to nurture learning in their children. I could see via the report page that my last email was opened by over 25 people within just an hour of being delivered and I have received 4 sales enquiries as a result of it. It's paid for itself already this year\! ----- ### "You feel like a customer not a number\!" — 5.0/5 > **Peter** | *2014年7月15日* | マーケティング、広告 > > **良いポイント**: Simple Easy Customer service Easy to get in touch It works Quick response > > **改善点**: Some of the templates sometimes get a little challenged but crikey if that is all I can find to complain about...and in truth, it is a minor issue > > We use Intouchcrm for our CRM, newsletters, email campaigns, website, emails so it is a very complete service with an excellent on-call telephone support, FAQ service, and email support. There is a complete suite of videos to help, guides and very quick response. I use and have used all kinds of CRMs in my time and am a serial user of cloud based tools so it takes a real pounding from us\! Yes, I thoroughly recommend it and in fairness to the guys there, when they have found any gaps in the system, they jump on issues and sort them quickly. You are dealing with human beings and you feel like a customer not a number\! Great customer service. Happy to recommend them. ----- ### "more than CRM - it's a business success partner for entrepreneurs and business owners\!" — 5.0/5 > **Mark** | *2014年6月6日* | 経営コンサルティング > > **良いポイント**: InTouch provides, in a single integrated system, about 8 major app areas - email marketing, contact management, direct mail, SMS, Survey and so on. Managing contacts through Groups is easy and Email Nurture Sequences are excellent, to highlight two. > > **改善点**: None especially. If you have very specific requirements that go beyond the core InTouch capability you may need to find a work-around, but that's the same for every CRM application. > > InTouch provides a comprehensive suite of CRM functions, including some really exceptional features. In particular I find the seamless flow between contact management and email marketing and back is an incredibly powerful process. I've evaluated many CRM and email marketing packages and InTouch is an essential system for my business. The support is excellent too - from online resources to helpdesk. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/124044/intouch?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/124044/intouch) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## 構造化データ