キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
7shifts
7shiftsとは?
7shiftsなら、直感的なスケジューリング、コミュニケーション、時間追跡、コンプライアンスツールで、飲食店でのスケジュール管理がより効率的にできるようになります。ドラッグ・アンド・ドロップの直観的なスケジュールビルダーにより、空き状況、休暇、時間外労働、コンプライアンスが自動で考慮されるため、管理者は既存のPOSと簡単に統合して確実に労働目標を達成することができます。スタッフ用の無料アプリでは、空き情報リクエストの送信、シフトの交代を行うことができるため、スケジュールの作成が非常に簡単です。
7shiftsの対象ユーザー
7shiftsは飲食店に特化した製品です。使いやすくカスタマイズ可能でデータを活用した知見を利用し、収益を改善するためスケジュールの最適化とコミュニケーションの効率化を行うことができます。
7shiftsをご存知でしょうか?
別の人気製品との比較
7shifts
7shiftsの評判・レビュー
Fantastic Labor Management App
7 Shifts for restaurant schedule Management
製品を使ってみた感想: My managers and employees love it.
良いポイント:
It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.
改善してほしい点:
To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.
7shiftsからの返信
4 年前
Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!
Great service for a medium sized company!
良いポイント:
This system is great for a medium sized business. We are growing and hiring more and more team members and the ease to add new members to the team is great. The ability to have several managers use the system is great too.
改善してほしい点:
The note section for staff for what is going on that day could have the ability to be more detailed maybe by the time of the day if you have several things going on that day.
7shiftsからの返信
3 か月前
Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to [email protected].
It’s Okay
良いポイント:
When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app
改善してほしい点:
Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so. They make their customers pay for basic functions through the most costly package I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on I hung up on him at that point of the conversation I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers
7shiftsからの返信
4 年前
Hi Susie, Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal. As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business. In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect. We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.
7shifts for the win!
良いポイント:
Getting 7Shifts set up was super easy! The process to integrate with the other platforms that we use was also very simple. This is important because not all companies have an IT department that can blow through tech set up. 7Shifts can be used by anyone.
改善してほしい点:
The only complaint I have is the that you aren't able to use the tip management feature unless you use 7shifts' payroll processing as well.
7shiftsからの返信
8 か月前
Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to [email protected].
Very Valuable Tool
製品を使ってみた感想: Has been a great tool in the daily operation of our business.
良いポイント:
The ability to mange multiple schedules. Distribute it easily. Communicate with the team. View sales and sale comparisons. Save daily logs.
改善してほしい点:
Not fully integrated with POS so that we could pull individual employee sales or receipts or see PMIX reports.
7shiftsからの返信
6 か月前
Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to [email protected].