---
description: Recurlyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Recurlyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [請求書発行システム](/directory/30015/billing-and-invoicing/software) > [Recurly](/software/122700/recurly-subscription-billing)

# Recurly

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> Recurlyと使用すると、世界中の主要ブランドはサブスクリプションを競争上の優位性として活用できます。
> 
> 評価：62人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Recurlyの対象ユーザー

Recurly, Inc.が提供するエンタープライズ・クラスの定期的な請求管理機能は、世界中の何千ものサブスクリプション・ベースのSaaS、Web 2.0、モバイル、コンテンツ、および出版企業で使用されています。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.6/5** | 62 レビュー |
| 使いやすさ | 4.5/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.6/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.4/5 | レビュー全体に基づく |
| 機能 | 4.4/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Recurly
- **ロケーション**: San Francisco, アメリカ
- **設立**: 2010

## ビジネスコンテキスト

- **価格プラン**: $0.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: 英語
- **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, オーストラリア, カナダ, ドイツ, ブラジル, 日本

## 機能

- ACH支払い処理
- PCI準拠
- Payment Gateway Integration
- Third-Party Integrations
- アクティビティ・ダッシュボード
- アラート／通知
- キャンセル管理
- コンプライアンス管理
- サブスクリプション管理
- サブスクリプション計画管理
- セルフサービスポータル
- デビットカード／クレジットカード処理
- ブランディングのカスタマイズ
- モバイル決済
- リマインダー
- レポートと統計
- レポート／分析
- 事業予測
- 催促管理
- 利用率の追跡／分析
- 割引管理
- 収益認識
- 多通貨
- 払い戻し管理
- 決済処理
- 登録、オンボーディング
- 納税計算
- 経理
- 継続課金／サブスクリプション
- 製品カタログ
- 複数支払いオプション
- 複数期間の継続課金
- 請求、インボイス
- 請求書のカスタマイズ
- 請求書処理
- 連絡先データベース
- 銀行勘定調整

## 統合 (合計49件)

- Adyen
- Amazon Pay
- Apple Pay
- Attribution
- Avalara
- CardConnect
- ChartMogul
- Checkout.com
- Drip
- Fiserv
- Fivetran
- Gmail
- GoCardless
- Google Cloud
- Google Pay

... さらに34件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- 電話サポート
- チャット対応有

## Category

- [請求書発行システム](https://www.capterra.jp/directory/30015/billing-and-invoicing/software)

## 関連カテゴリー

- [請求書発行システム](https://www.capterra.jp/directory/30015/billing-and-invoicing/software)
- [サブスク管理ツール](https://www.capterra.jp/directory/31657/subscription-management/software)
- [決済システム](https://www.capterra.jp/directory/30232/payment-processing/software)
- [継続請求管理ソフト](https://www.capterra.jp/directory/30927/recurring-billing/software)
- [出版システム](https://www.capterra.jp/directory/20020/publishing-and-subscriptions/software)

## 代替製品

1. [QuickBooks Online](https://www.capterra.jp/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
2. [PayPal](https://www.capterra.jp/software/179251/paypal) — 4.6/5 (26301 reviews)
3. [QuickBooks Enterprise](https://www.capterra.jp/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews)
4. [Xero](https://www.capterra.jp/software/169561/xero) — 4.4/5 (3273 reviews)
5. [FreshBooks](https://www.capterra.jp/software/142390/freshbooks) — 4.5/5 (4506 reviews)

## レビュー

### "Incredible Support" — 5.0/5

> **Jack** | *2020年7月31日* | マーケティング、広告 | おすすめ評価：10.0/10
> 
> **良いポイント**: While the features and ease of use are great, I'm most impressed with their customer service and ability to answer each question my team or I have quickly and thoroughly.
> 
> **改善点**: No major cons I can think of. We're trying to integrate GoCardless and it's been a little clunky, but I don't think that's at the fault of Recurly.
> 
> We've used Recurly to power our billing for over 5 years now and it's fully integrated into our systems and processes. We're big fans of the ease of use and bigger fans of the phenomenal support.

-----

### "A must for emerging subscription-based business model" — 5.0/5

> **Mark** | *2021年6月29日* | 食品、飲料 | おすすめ評価：10.0/10
> 
> **良いポイント**: Besides integrating well with our existing tools. We are fond of Recurly because we can accommodate a wider reach of customers beyond month-to-month plans. The subscriptions can be customized the way we like it (think annual plans, prepaid plans, every other month, every three month-type of billing.)&#10;&#10;The invoicing feature allows our sales team to close deals without asking for upfront credit card information. Once accounts have been set up, we can always provide a specific link so customers can pay by themselves reducing the amount of people seeing their cards thus building trust.
> 
> **改善点**: When processing a refund, it generates another invoice with a different invoice number. I think it would be better if the actual invoice will be updated to say "fully refunded/partially refunded" instead of creating another one.&#10;&#10;For security reasons, the software times out over a period of inactivity. When 2-step verification is enabled, it will always ask for it when you re-login...just a minor annoyance.
> 
> Recurly is packed with features. It's not the cheapest one in the market but it fulfills our need. There are some features we wish would be an add-on which will save us some dollars because we don't use it. The customer support is important to us and they are responsive and knowledgeable. There is a little learning curve when rolling this out to new hires.

-----

### "We Paid 40% More Than Expected Due to Hidden Terms" — 2.0/5

> **Eugene** | *2025年7月23日* | 健康、ウェルネス、フィットネス | おすすめ評価：2.0/10
> 
> **良いポイント**: The platform is technically strong and reliable. It handles subscription billing well across multiple environments, and the interface is user-friendly. Features like automated dunning and card updater were helpful in reducing churn. The integration process with our stack was smooth, and their documentation is decent.
> 
> **改善点**: Critical pricing terms were not clearly communicated. We agreed to what we believed was a simple consumption-based model, but were later hit with large surprise overage invoices due to a hidden transaction limit and per-transaction fees. These fees were never discussed in the commercial proposal or calls — only buried in one follow-up email and the final legal contract. Our trust in Recurly was compromised, and the actual cost ended up more than 40% higher than we anticipated. The team pointed to contract wording rather than honoring the spirit of the agreement.
> 
> While the product works and solved our billing infrastructure needs, the commercial side of the experience was disappointing. We trusted the pricing model we discussed during negotiations, but missed fine-print terms that had a major financial impact. As a result, we feel misled and overcharged. It left us with a working platform — but a broken relationship.

-----

### "Recurly Covers all your billing needs" — 5.0/5

> **Edgardo** | *2020年5月20日* | 消費者サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: What I like the most about Recurly is the versatility, I have many options to send customized discounts, codes, create plans, edit renewals dates, process manual payments, send invoices, set up alerts, customize invoices and provide credits.
> 
> **改善点**: If I can say anything that I don't like is that sometimes a pop-up comes up for support and gets in the way of me working when I'm not looking to contact support. I understand the platform is just letting me know I can contact support for any issues and how but for experience users that know how to do this already, it can just be a little annoying.
> 
> Recurly has the best subscription billing service that I have worked with (I have used several). Their costs are fair and as mentioned previously, the freedom I have to set up everything the way I want to based on my needs is the reason why we will continue to use this service.

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### "Recurly, for a serious and solid subscription based business" — 5.0/5

> **Paul** | *2025年5月26日* | スポーツ | おすすめ評価：10.0/10
> 
> **良いポイント**: Efficient, reliable, highly customizable, good support, ah, I was supposed to say only one thing, but, there are really more than a few. Sorry Recurly, you're doing great\!
> 
> **改善点**: The automatic logging out. Having to use it all day long, I know that I can relog in from 5 to 12 times per day. Ok security, but give me a break, please.
> 
> Having used it almost every day in the past 3+ years I can say I am satisfied from both the core feature, subscription and invoicing management, the support, the fact that also when dealing with difficult to identify issues, like double charges or the 3-D Secure Authentication issues, they are striving to get it solved. No matter it is days, months or even years, they are on it until they get to a solution. So if there are still some hiccups here and there, we know we can count on Recurly, they'll get them sorted, sooner or later.

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