キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Scanmarketとは？
Symfactは、契約管理ソリューションとコンプライアンス管理ソリューションの大手プロバイダーです。世界各国のエンタープライズ顧客が、収益の最大化、コストの最小化、および契約条件とリスクの積極的な管理のすべてを単一のテクノロジー・プラットフォーム上で実現することを可能にします。Symfactソリューションを使用すると、契約管理とコンプライアンスに関連するドキュメント、期限、予算、コミットメント、ワークフロー、安全なアクセス、および分析ツールを効率的に管理できます。
Scanmarketの対象ユーザー
コンプライアンスとリスクの管理、および組織統治と事業体統制に関与するすべての業種または規模の組織内のユーザー。
Scanmarketをご存知でしょうか？
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Scanmarket
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Scanmarketの評判・レビュー
Symfact is effective tool for Contract management
製品を使ってみた感想： It was ok.
良いポイント:
I like the user interface. You dont need to follow up all changes in the contract , its already updated and you can check easily.
改善してほしい点:
Actually, interface has to be more user friendly
Symfact: Legal Entity Management Tool
製品を使ってみた感想：
My overall experience with Symfact was simply great.
There were two key factors of this successful implementation in our organization:
1] We defined very clearly what we want and why. We set "a minimum global standards" = focused on our most important master data.
2] Support from Symfact.
We received outstanding support from Symfact having fully dedicated Project Manager. He was a true partner and not just an assigned consultant. He acted promptly, challenged our proposals and requests, but did not force us into his solutions or ideas.
He was always looking for an optimal solution and passed all relevant best practice experiences to our project team.
Our implementation was thus under competent project management and our mottos were: "Keep it simple" / "Less is more" / "Quality and completeness first".
I wish to say THANK YOU and advice others to consider above if they decide to implement this tool.
Vaclav Pavlu
良いポイント:
Easy to use, very powerful reporting capabilities, cloud solution which performs robustly across our global operations regardless internet connectivity challenges - mobile solution. We can easy store documents and keep our virtual storage safe.
改善してほしい点:
There are not really major cons. We requested a simple effective solution and we got exactly what we asked for. Of course, with more users comes an appetite to further improve reporting and presentation capabilities.
Poor customer service
製品を使ってみた感想： I had the worst experience with [SENSITIVE CONTENT HIDDEN]. She listens to all your input like she cares and nothing gets done. We’ve had this software for a year and I can’t even use it since I’m still waiting for the [SENSITIVE CONTENT HIDDEN] to get back to us about the changes we requested to tailor the software. It’s taking over six months for the programmers to give us the capability of putting in decimal points to go out 6 numbers.
良いポイント:
Our company needed a software to help maintain the huge database of entities and this software will generate an org chart for you in a snap.
改善してほしい点:
Needs a major update and overhaul. For example, when you add a contact, it shows their name and phone number and you have to click their name to retrieve such person’s email address. We’re in the 21st century. I email more than call people. Small detail as such as the above makes it obvious that they aren’t doing much to keep the software current with the times.
User friendly software, but far the best demo we experiences when looking for a system.
製品を使ってみた感想： Ability to customize our process and fields. The implementation (workbook) was more detailed than I imagined, but that was a benefit because it allowed to think through processes not initially on our radar. Our project lead provided exceptional service before and after the implementation.
良いポイント:
User capabilities is self explanatory. The system and functionality is very clear and simple to administer. Quick response to portal inquiries.
改善してほしい点:
It's not a "least" issue about the software, maybe a suggestion for something new in the feature. I'd like to see more default reports and dashboards available vs. the option to self create.
Very capable contract management software with custom options
製品を使ってみた感想： We received a quality, customizable contract management software that is able to integrate with our internal systems and send critical information to project managers that in the past may have been completely unaware of non-standard terms of engagement - allowing us to better abide by our long-standing contracts.
良いポイント:
Good combination of fields and tabs for data input, searchability, and various reporting options. We use the reporting in various ways which has been quite valuable to enable us to notify others working on future projects of any unique arrangements we may have agreed to in a master contract.
改善してほしい点:
It's been challenging to make updates and improvements as our business grows and we make more use of the product. A large part of this has been a lack of consistency and QA in programming. Another factor could be that the initial people who worked with us passed along the work to others, who do not have the same background/understanding of our needs and uses.
