キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Setmoreとは？
Setmoreは、顧客とつながることのできる無料のオンライン・スケジューリング・プラットフォームを提供します。シンプルでスマートなカレンダー・システムであらゆる予約を管理し、ビジネスを自由に成長させることができます。
勤務時間を管理しながら、顧客獲得数を増加し、ブランド・イメージを鮮明にすることができます。オンラインで空き状況をリスト化することで、顧客自身が好きなサービスを予約することができます。事務作業はSetmoreに任せて、優れた顧客体験の提供に注力することができます。
Setmoreの対象ユーザー
あらゆる規模の企業や組織向けに構築されています。個人起業家、中小企業の経営者や管理者、非営利団体、コミュニティ組織などがSetmoreを利用し、顧客とオンラインで接続して成功を収めています。
Setmoreをご存知でしょうか？
別の人気製品との比較
Setmore
Setmoreの他のおすすめ代替製品
Setmoreの評判・レビュー
A perfect fit!
検討した類似製品：
Great one-stop shop for health practitioners
製品を使ってみた感想： Setmore provides a combination of easy-to-use function sand features that make my job as a life coach simpler. Setmore is my single source of truth for the day to day running of my business. Appointment booking, calendar integration, client details, email and text appointment reminders, cash and card payments, web storefront, these are all features I'd expect to find in software targetted at my business, but the no-cost integration with Teleport for group and one-to-one video sessions is the cherry on the top. If you run a hair salon, a yoga or pilates studio, a coaching business, a massage practice or any session-based appointment-run business, then it is worth your time evaluating Setmore.
良いポイント:
Setmore is incredibly easy to use and set up. The feature set for anyone who lives by client appointments is perfect. Simple integrations with payment providers ensure you can charge for services. Best of all is the integration with Teleport.video for video conferencing. The dashboard gives you a high-level view of your business, and the reports and client database are simple but useful. If you need deeper analytics or CRM functionality Setmore also integrates with most of the market leaders. Finally, Setmore support is responsive, professional and helpful.
改善してほしい点:
As an Apple-based business, the support for Safari is not as complete as the support for Chrome. There is also no support for Windows Explorer - which can be an issue for video chats with some clients. However, as there are workarounds - use Chrome or Firefox - this isn't a deal-breaker. I would like a bit more customisation for the client-facing features. For instance, the online booking page isn't customisable for look-and-feel - e.g.brand colours. layout etc. However, those are advanced features which I suspect few customers would take advantage of, so again not a deal-breaker.
Setmore: Manage your appointments with ease.
製品を使ってみた感想： I had the chance to work with Setmore as an intern in my university's IT department, and I was pleased by its feature set and simplicity of use. Setting up several departmental events was my responsibility, and using Setmore's real-time booking and appointment reminders really eased the procedure. It also gave me the opportunity to track consumer information and manage payments, which was essential for making sure that our events went off without a hitch.
良いポイント:
Setmore is a powerful and easy-to-use appointment scheduling tool that offers many advantages to businesses. It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer administration, and payment processing. Users may easily manage the system thanks to its straightforward and user-friendly layout. Additionally, it has a mobile app that enables users to schedule appointments while on the go. Furthermore, Setmore offers first-rate customer service, ensuring that users can get help whenever they need it.
改善してほしい点:
The restricted customizability of Setmore is one of its possible drawbacks. Although the booking page can be customized in a number of ways, users may find it difficult to change the software's overall look and feel to match their brand. Additionally, some users have mentioned sporadic bugs and performance issues with the software, but Setmore's support staff usually fixes these right away.
Setmoreからの返信
昨年
Hi Anthony, Thank you for taking the time to provide a lengthy review. Firstly, it's great that you think the app is powerful and easy to use with extensive functionality. Thrilled to hear that you think we offer first-rate customer service, we'll make sure to pass on your comments to the team. We appreciate all feedback to help us improve the service we offer. We're currently in the process of looking at how we can increase the customization of the app for our customers. I'll make sure to pass on your comments to the developers. Julia, Community Team
A few things I need that are imperative
製品を使ってみた感想： Overall experience is good but just so frustrating that the support chat I feel dont understand your points or address / understand you problems. It feels like they're so detached from caring. Ive literally just had a conversation with someone on chat and it was an awful experience.
良いポイント:
Super simple and works with you, quick easy and makes life simple
改善してほしい点:
Really important for us and reasons why I witched: We need to take varied deposit amounts If someone cancels their appointment we have to contact them to get their card details to to refund their deposit- it's really frustrating Sometimes when I contact customer support I feel like they dont listen Our clients frequently commented on the fact that they stated going through the booking system then it quit/froze/took their card details and didnt go through. We thought it was people just being difficult however it was such a common complaint- can we report it to you and you look at a history of what happened within that transaction? Why can we not reuest payments off people through setmore- its a really great feature. There's not enough characters for T&Cs & notes to the customer when booking.
Even the free account works perfectly.
製品を使ってみた感想： The system is very easy to use and customize. The help desk is always available to ask questions, and they give the right info very fast because they know the system and understand your needs very quickly. What can I ask more? Thank you!
良いポイント:
1. It is free! Heartfelt thanks from non-profit schools like us. 2. Customizing almost everything acc to our school's needs. Being able to add required fields while booking. Please keep all the existing functions other than the "cons" I'll mention below.
改善してほしい点:
1. We had two services with two different slot lengths: 15 min and 30 min. I couldn't open both from the same account. I had to open one more free account for the 30 min service. If I did not, students could make appointments every 15 minutes, which meant they could make double reservations. 2. When customizing the booking page, the character limit for the titles of the required fields is very low. I couldn't even write "purpose of study". Could you make at least one field where the character limit is much more? I needed students to summarize briefly what they needed to study. "Purpose of study" is not clear enough to convey my message. 3. If you cannot do the 2nd one, could you at least let the admin customize the "comments" box?
検討した類似製品：
Setmore is inexpensive and gives you all the features that you need
製品を使ってみた感想： I would say very good, given the low price and availability of all features available with more expensive booking sites. I am very happy with Setmore.
良いポイント:
The price which $9 per month and gives me all the features to make my company look professional to prospective customers. Email reminders, text reminders, payment collection, ability to link it with my google and apple calendars, ability to link it with external applications like Zoom/PayPal/Square/Stripe etc.
改善してほしい点:
It is very hard to configure it to make the application to book on my website without the need to open an external booking link. I am not yet able to do it and when customers click the link on my website it opens a new tab and take it to Setmore website. If this could be improved or made easy to use I will be very impressed.
Setmoreからの返信
2 年前
Hi Kunal, Thank you for taking the time to review Setmore! We're thrilled you think Setmore is inexpensive and it provides you with the features you need for your business. We appreciate all feedback as it helps us improve the experience we offer our customers. We've passed on your comments to our developers. In the meantime, do not hesitate to reach out to the team at [email protected]. Julia, Community Team
