SimpleConsignの概要
綿密なウェブベースの古物商向けソフトウェアで、どこからでも委託販売店、リサイクルショップ、買取専門店や骨董品店の管理ができます。無制限POSで、そして完全な顧客・委託者・在庫の管理を実現します。アップデート、技術サポート、トレーニング、データ転送はすべて無料です。Quickbooksとの統合、堅牢なレポート作成、委託者／ディーラーのリアルタイム・アクセスなどを備えたこのソフトウェアは、複数店舗を持つ事業者に最適です。委託販売店オーナーからのレビューは、本製品のシンプルさを強調しています。
SimpleConsignの対象ユーザー
業務成長を真剣に検討している委託販売店や再販店にサービスを提供しています。どこからでも在庫にアクセスし、店舗のオンライン化を実現するために開発されました。他システムからの無料データ変換についてはお問い合わせください。
SimpleConsignをご存知でしょうか？ 別の人気製品との比較
SimpleConsign
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SimpleConsignのレビュー
Eric Jackson
Early Adopter Here
製品を使ってみた感想： We've been very pleased with everything about this software. Most importantly (in my book) their customer service is VERY responsive and extremely helpful. Considering how much our operations rely upon their interface, any downtime would be catastrophic. The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. That means pretty much everything for our store.
良いポイント:
The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.
改善してほしい点:
There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.
Traxiaからの返信
5 年前
Thanks so much Eric. What a terrific review! We really appreciate you taking the time. We tweak and make changes to the system based on the number of requests we receive for a particular feature. We truly want SimpleConsign to be a customer-driven system. Believe me, we're listening to all of your suggestions. Thanks again.
Martha
Everything on my fingertips!
製品を使ってみた感想： I have everything on my finger tips. Their support is awesome!
良いポイント:
I love this software because of the ability to work anywhere and with every transaction or change I can see it, no need to be glued to the physical store. It has great reporting, I make my own custom reports, I really like that. I also like the fact that they are always trying to improve it...making it better for us users. Their training videos are a great tool when you forget how to do something. Overall I am well pleased with my decision of moving over to Simple Consign. I just wish they had Big Commerce also like they have shopify.
改善してほしい点:
No Big Commerce, not connected to ebay...that would be very helpful, if they could connect our store to Big Commerce and eBay. Also it would be very helpful if it would have a weekly summary of sales report that it would generate a daily sales and than at the end a total of the week. I would like that because that will help me with my sales goals for next years projections. Just a daily report and than at the end of the week all dailys and the end total would be AWESOME!
Traxiaからの返信
2 年前
Thank you so much for your review Martha, with our shopify integration that should open up a lot of other options like eBay. I will bring the rest of your ideas to our dev team, thanks so much!
Lizanne
Kids consignment store
製品を使ってみた感想： For the most part it’s been great. Since adding the Shopify plug in and most of my business transferring to online now due to Covid I now am very frustrated with it. The customer service has been good but it’s a massive expensive for me for something that really doesnt totally work and yet I’m way to financially invested to change softwares to something that transitions with Shopify better. I hope to see some improvements and more help navigating this.
良いポイント:
I find the software great for having both new & used items on one software. It’s pretty user friendly and any time I have an issue with it they call me back right away.
改善してほしい点:
I’m having a pretty frustrating time with the ease of adding Shopify to it. It’s a lot of money to add the Shopify plug in and yet it’s quite archaic. I can’t really find anyone in Shopify that can actually help me because everything needs to be done through Traxia. I wish I could have a few hours with someone that is well versed in both Shopify and Traxia but there doesn’t seem to be such a person. The variants make my website super hard to navigate. I can’t add Facebook shopping or Instagram tagging because of this which has lost me so much business. It’s frustrating in these Covid times as I need all the help I can get and I don’t feel supported.
Traxiaからの返信
2 年前
Thank you for your review Lizanne. When it comes to our Shopify plug in there are bound to be hiccups as both systems are completely independent of each other. The best course of action is to get your Traxia account set up and then get your Shopify set.
Jennifer
Traxia
製品を使ってみた感想：
Like I said earlier, this is a good product and the customer service has always been great when submitting a service ticket, lately that is not so much. Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure. We haven't gotten an answer, some times we have had to call the support number to see what is going on.
Other times they say they will get back to you and they forget, so you have to follow up with them.
良いポイント:
That all features are on one page. It is easy to training new associates.
改善してほしい点:
That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them. When an update is done and we have questions lastly we have emailed and gotten no response back on why and what happened. Customer service was one of the reason I used to recommend traxia, but lately that has not been a good experience. Reporting is good but still have a hard time finding or creating reports that work best for your store.
Traxiaからの返信
2 年前
Hey Jennifer, thank you so much for your review. Over the past several months we have made it our goal to be even more transparent about updates, and we now include them in a weekly email for all our subscribers,
Recommended with No Hesitation
製品を使ってみた感想： I am finding that inventory management has become much simpler by integrating Simpleconsign into my business. Everyday activities like tagging, uploading photos to my website, processing Items… Have become become much more streamlined and take less time - which saves me $ and stress. I have over 600 consignors, and now I am able, at a click, to access their account, answer their questions, and truly understand their activity. I feel I have much more visibility to my business, and it’s health, as a result of partnering with SimpleConsign.
良いポイント:
I think the main feature, says it in the name. SimpleConsign… It is simple to use and intuitive. Clearly much thought was put into what features are needed most to run a consignment retail environment. It integrates beautifully with our Shopify website, and is well supported... with technicians responding almost immediately which is what is needed in a retail business space. I would highly recommend.
改善してほしい点:
Given it requires remote integration (owner driving roll out from afar). I would’ve hoped for an ‘integration coordinator’ for my account. Having one individual from SimpleConsign triage issues, train, ensure account specific issues were addressed, and ensure all the ‘boxes were checked’ would have prevented extra work at my end. As well, SimpleConsign does not offer a platform that is formatted for phones. I do a lot of work remotely on my Apple phone, and find the platform hard to navigate from my phone.
Traxiaからの返信
2 年前
Thank you for the review Michelle, usually during your setup process our onboarding specialist is there for you every step of the way. If you are having any issues please contact us at [email protected] to make sure someone can help you get taken care of ASAP.
