キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Docusign
Docusignとは?
DocuSignは、188か国で250,000社以上の企業、1億以上のユーザーが、いつでもどこでもどんなデバイスでも、信頼と確信を持って契約書の送信、署名、管理をできるようにすることで、ビジネスのあり方を変えていきます。
DocuSignは、印刷、ファックス、書類のスキャンや翌日配送に置き換わって業務を行います。このテクノロジーを使えば、どんな規模、業界、場所の企業でもあらゆる契約書を完全にデジタル化し、生活もビジネスも前進させることができます。
Docusignの対象ユーザー
DocuSignは、個人やあらゆる規模や業界の組織があらゆる契約書を100%デジタル化することで紙を排除し、より迅速な成果の実現、コスト低下、顧客満足度の改善を可能にします。
Docusignをご存知でしょうか?
別の人気製品との比較
Docusign
Docusignの評判・レビュー
直感的に使える電子署名・電子締結サービス
良いポイント:
UIがユーザーフレンドリーで、直感的に使うことができるため、当サービスを導入していない取引先とも簡単に契約書のやり取りができる。また、完了証明書を自動的に生成してくれるので、意図せずとも監査証跡を保管できる。
改善してほしい点:
特に思いつく欠点はない。理想としては、契約書の修正、法務チェックをdocusign上で一貫して行えるよう、アップロードした書類の編集、レビュー、コメントなどもサービス上で行えるとなお良い。
Easily get documents digitally signed with speed.
製品を使ってみた感想: It's easy for me to set up contracts to sign. It's easy for other people to execute on their desktop or mobile devices. This makes getting contracts completed easy for everyone.
良いポイント:
This product was easy to implement. It features a lot of drag and drop elements for uploading contracts/documents. Drag and drop signature fields make setting up the document for sending for digital signing very easy.
改善してほしい点:
I don't really have any dislikes. Docusign does everything I want. There's a new "template" feature I need to learn about. I'm sure it's really good but will take a little time to set up.
Very good experience
製品を使ってみた感想: Nice product with easy to use and quality in service.
良いポイント:
Most stable product in this product category.
改善してほしい点:
Price is high compare to other products in this segment for individual users.
Tad bit to high for the service
製品を使ってみた感想: I actually like DocuSign, but based on the overall cost for the product is a little bit too high and it’s not cost-efficient for my company budget.
良いポイント:
Easy to upload your personalized templates
改善してほしい点:
The overall cost for the service that I’m using with my clients.
Incredible API Integrations for Seamless Sending and Signing
製品を使ってみた感想: We have been a docusign customer for years. We currently use docusigns API integrations with our proprietary CRM to allow our clients to send envelopes for signatures to their customers.
良いポイント:
DocuSign is the most credible and reliable esign software in the industry. It offers the best interface for both senders and signers, and has incredible back end features to manage documents.
改善してほしい点:
Pricing is expensive, although its worth it.
Socusign Is Superiour For Signature Request
製品を使ってみた感想: My overall experience with Docusign has been great. I have been using them for several years to have documents signed by clients.
良いポイント:
I like that I can send documents to my clients to get signatures very easily.
改善してほしい点:
I don't have anything that I don't like about Docusign at this time.
Greate app
良いポイント:
Clean interface and easy to use festures.
改善してほしい点:
There is nothing that i did not like about this.
Docusign is easy, the world isn't
製品を使ってみた感想: We live in a digital world that requires documents to be signed easily. Docusign allows this ease of use and quick turn arounds without having to be at the same location.
良いポイント:
Templates make reuse easy and effective.
改善してほしい点:
I haven't found anything yet. Mostly use it for myself and not a team. Perhaps the con is with Team features.
Docusign, an impressively efficient tool for e-signing.
製品を使ってみた感想: I have had a valuable experience signing digital documents with Docusign. Of all the e-signature tool i have used, Docusign has been the easiest to use. It allows me to conveniently sign documents with an e-sign which has saved me from all the work of having to print a document, sign it with a pen and then scan and send it back.
良いポイント:
Docusign has the most efficient data security features which gives me the confidence to sign even the most confidential documents with no fear of data loss. It has a clean working space with an intuitive interface that makes signing documents straightforward and fast. It was so easy to setup a default e-signature and i like how Docusign gives the power to edit and update the e-signature. Docusign also offers a file sharing function that makes it easy to share documents directly after signing them.
改善してほしい点:
Am fully impressed by what Docusign has been offering. It has left nothing to be liked least.
Easy and efficient E-signing
製品を使ってみた感想: Overall, the experience has been good. I think there’s still a lot left for me to explore, but so far it’s been quite efficient.
良いポイント:
I like the software because it simplifies document uploading and pre-filling, making it so that the only step required from the client is the final signature.
改善してほしい点:
I think I'm still in the exploration and learning phase, and maybe I haven't done everything correctly. However, I've found the document editing part a bit confusing, especially for documents that have already been sent.
Could not work without it.
製品を使ってみた感想: My overall experience with DocuSign has been very positive. The platform is incredibly user-friendly, making it easy to navigate and manage documents. One of the standout features for me has been the ability to set up templates, which has truly been a game changer. This feature saves me a significant amount of time when sending documents, as I can quickly customise and reuse templates without starting from scratch each time. Overall, DocuSign has streamlined my workflow and made the signing process much more efficient.
良いポイント:
I really appreciate how easy it is to use DocuSign! Setting up templates has been a game changer for me, as it saves so much time when sending documents. The ability to quickly customise and reuse templates makes the signing process incredibly efficient.
改善してほしい点:
While I appreciate the overall functionality, one downside of DocuSign is that setting up workflows or advanced features, like automated reminders or templates, can be a bit cumbersome for new users. It would be helpful if there were more in-app pop-up demos or tips, such as 'Did you know?
The only way to sign your documents electronically
製品を使ってみた感想: Overall I am very pleased with DocuSign and have used the services this company provides for years. They are a trusted source for electronic signatures document storage and because of their reputation provide a great service.
良いポイント:
DocuSign has a great track record and years of experience with electronic signatures I like most that everyone we deal with knows them and trust them which results in the quick signing of contracts.
改善してほしい点:
Some of the areas of the interface could use improvement to the design and navigation.
Thank you DocuSign for your Professional Service
製品を使ってみた感想: Our Company's overall experience with DocuSign has exceeds our expectations.
良いポイント:
What we like most about DocuSign is that our Company can professionally transpire transactions of documents between other parties swiftly and effectively.
改善してほしい点:
What our Company found least in DocuSign is our State "XML" documents requirement to be converted in the file format could not originally be added in our file without conversion to PDF.
Expensive but reliable
良いポイント:
Being able to securely digitise legal forms has been most helpful.
改善してほしい点:
The cost and limits on licensing is a bit restrictive.
"Revolutionize Your Workflow with DocuSign: Streamline Signatures, Secure Your Documents, and Stay Organized!"
製品を使ってみた感想: My overall experience with DocuSign has been outstanding. It has greatly improved the efficiency of my business processes, particularly in managing contracts and agreements. The convenience, security, and ease of use have made it an invaluable tool for my business!
良いポイント:
What I like most about DocuSign is how it simplifies the document signing process, making it easy and convenient for both myself and my clients.
改善してほしい点:
If I had to pick something, it would be that occasionally the interface could be slightly more intuitive, but this is a minor issue compared to the overall efficiency and convenience of the platform.
Making Life So Much Better
製品を使ってみた感想: Im very happy with Docusign and I would recommend all people to start using it to make their lives so much easier. It helped me a lot with my business and I know that for other people, it helped them a lot too.
良いポイント:
Docusign is one of the best thing that ever happened in the work industry. You cn sign documents wherever you are in the world. It will help you complete your task so much faster and proceed with your next projects.
改善してほしい点:
I honestly couldn't think of anything that I don't like about docusign becasue it helped me a alot with work
Few bugs and some overly complicated features
製品を使ってみた感想: Docusign has been improved over the years - it is now a must software in our industry. There are still some issues with layout of documents being imported from PDF and minor bugs.The preview feature needs improvement since it doesn't show the end result to all the recipients.
良いポイント:
Templates to upload, quick share, easy edit, easy adding of multiple recipients
改善してほしい点:
Hard to amend the signed document, customer service is really not there, some easy tasks are presented as very complicated and require multiple steps that takes way too much time when a document needs to be delivered quickly
Clearly makes e-signature easy
製品を使ってみた感想: Firstly Docusign is moving us closer to our goal of being 100% paperless,It saves us time and postage fees and most importantly keeps everything very organized.
良いポイント:
Very intuitive and easy to use interface that makes it easy to send documents to clients and for clients to sign.It creates an electronic paper trail that allows us to follow up on a document and keep track of it.
改善してほしい点:
Docusign should have a feature that allows us to store an e-signature
Service Agreement Simplicity
製品を使ってみた感想: At one point, we had an issue with envelopes, because we have two lines of business. Though I didn't handle this matter personally, I understood it to be a challenging experience with customer service before finally reaching resolution.
良いポイント:
It's very easy to upload different templates of our service agreement to ensure we remain organized, and use the appropriate terms for the intended demographic we're doing business in.
改善してほしい点:
There needs to be a way to organize finalized documents. Currently, we're pulling old documents out of the emails that were used to sign them.
The number one system for document signature
製品を使ってみた感想: I can state that from the point of the approval workflow and paper management Docusign is a game changer and it is one of products that can really (coupled also with powerautomate and other Microsoft system) do the digitalization process that lot of CIO are dealing with today
良いポイント:
I like the overall system and the possibility offered by the workflow to design and adapt your models to the organization you work for. The possibility offered by rest api allow to connect external system with docusign for any signature. We use it for hiring new employee as well as for internal SOP signature
改善してほしい点:
the fact that the CRf21/11 which is mandatory in pharma field need a separated contract so I have to sign two different contract while it would be great to have a contract that rules everything
You cant go wrong with docusign
製品を使ってみた感想: Overall, DocuSign has earned a positive reputation for its role in simplifying the document signing process, increasing efficiency, and enhancing security
良いポイント:
Integration stood out for me. DocuSign's integration with a wide range of software and services, including popular business applications like Salesforce, Microsoft Office, Google Workspace, and many more was super important for me, and this integration capability is appreciated for its flexibility and convenience.
改善してほしい点:
Its learning Curve was the least for me. While DocuSign is generally user-friendly, a new user might find it a bit challenging to navigate at first. It can take some time to become proficient with all of its features.
HORRIBLE SERVICE
良いポイント:
Easy to use and send documents to clients
改善してほしい点:
Customer service and their billing system is whack!!!!! They lure you in with an annual subscription and then if you decide to cancel it, they continue to charge you!!!! Absolute leeches. They don’t give you a refund for past payments. They cancel your access and charge you for nothing????
Streamlining Electronic Signatures
製品を使ってみた感想: Solves my needs I've a positive experience with DocuSign basically its ease of use and efficiency in managing electronic signatures. However, the only concern is regarding pricing
良いポイント:
We primarily use it to send out investor agreements electronically, which has expedited the signing process. We also buy a lot of new tools for our daily OPS so before onboarding a vendor our team use it to send documents to multiple stakeholders for signature, ensuring that we can onboard new vendors quickly.
改善してほしい点:
Feature wise none, but as a startup we find the pricing structure a little over budget.
Failure
製品を使ってみた感想: Horrible, our business has lost thousands of dollars due to their failure, and they expect us to continue to pay thousands more for the contract they can't hold up their end on. It really is almost humorous how great customer service was initially and how fast and dramatically it changed once we signed the contract.
良いポイント:
Initially it was a great product with great support...and then. We noticed as a company that our Job Quote closing rate fell dramatically. I started going through all of the sent quotes and noticed that a bunch of them were not even viewed by the customer. Which was weird since most of the customers were excited about receiving the quotes and ready to start their projects asap. When I started reaching out to the ones that hadn't been viewed, we were informed they never received them. The quotes were being delivered to their spam folders and with some, they were automatically being deleted since they went there. When I reached out to Docusign about this, they just ignored me. They kept closing the Case#. I kept opening a new case and they kept closing it. With no response to us. So, we canceled the card that their payment was supposed to come out of. I guess that got their attention....
改善してほしい点:
Even though they can't hold up their end of the deal in delivering the quotes to customers, they refuse to let us cancel. We decided to go old school and send our quotes directly from our email and forgo the docusign route. Our acceptance rates have gone right back to where they were prior to using Docusign.
Docusign - I went paperless
製品を使ってみた感想: All that I can say about Docusign is the best documents and contracts management system. I get all my papers digitally signed and securely stored. Is easy to use for me and for the party is signing, nobody complained about this.
良いポイント:
I use Docusign especially to get my contracts and other documents signed. Paperless contracts saved me a lot of time and money if I think I used less and less the printer.
改善してほしい点:
I didn't encounter any problems with Docusign until now.