--- description: Paychex Flexを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paychex Flexとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [給与計算ソフト](/directory/30202/payroll/software) > [Paychex Flex](/software/119841/paychex-flex) # Paychex Flex Canonical: https://www.capterra.jp/software/119841/paychex-flex ページ：1 / 74\ 次へ: [次ページ](https://www.capterra.jp/software/119841/paychex-flex?page=2) > オンラインまたはインハウスでの給与管理や、時間追跡、レポート、給与処理にかかるコスト削減を実現します。 > > 評価：1812人のユーザーによる評価は**4.2/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Paychex Flexの対象ユーザー ビジネスに適切なレベルのテクノロジーとサポートを今すぐ選択してください。ニーズの変化に合わせて拡大できる機能は変わりません。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.2/5** | 1812 レビュー | | 使いやすさ | 4.2/5 | レビュー全体に基づく | | カスタマー・サポート | 3.9/5 | レビュー全体に基づく | | 価格の妥当性 | 4.0/5 | レビュー全体に基づく | | 機能 | 4.1/5 | レビュー全体に基づく | | おすすめ率 | 70% | (7/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Paychex - **ロケーション**: Cincinnati, アメリカ - **設立**: 1990 ## ビジネスコンテキスト - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: スペイン語, 英語 - **利用可能な国**: アメリカ合衆国 ## 機能 - Clock In/Out - HIPAA準拠 - PCI準拠 - Payment Gateway Integration - W-2準備 - アラート／通知 - インタビュー管理 - オンボーディング - オンライン福利厚生登録 - カレンダー管理 - コラボレーションツール - セルフサービスポータル - タイムシート管理 - タスク管理 - ドキュメント管理 - バケーション／休暇追跡 - ボーナス管理 - マーケット・データ分析 - モバイル・アクセス - レポート／分析 - 予算運用 - 候補者管理 - 健康保険事務 - 出席追跡 - 取引のモニタリング - 口座振込 - 報酬管理 - 従業員スケジューリング - 従業員セルフサービス - 従業員データベース - 従業員ポータル - 従業員リワードプログラム - 従業員福利厚生管理 - 従業員管理 - 支払い詐欺防止 - 支払い請求が可能・不可能な時間 - 時間と参加 - 時間追跡 - 残業計算 - 求人投稿 - 生命保険事務 - 申請者追跡 - 福利厚生ダッシュボード - 福利厚生管理 - 税法遵守 - 給与明細 - 補償ステートメント - 複数支払いオプション - 請求、インボイス - 障害保険管理 ... さらに25件の機能 ## 統合 (合計36件) - 7shifts - Altametrics - Attendance on Demand - BambooHR - Bullhorn ATS & CRM - Clover - Connecteam - Core Commissions - EasyLlama - Elavon - Employee Navigator - Engine - Flexspring - Instant Pay - Jirav ... さらに21件の統合 ## サポートのオプション - メール/ヘルプデスク - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [給与計算ソフト](https://www.capterra.jp/directory/30202/payroll/software) ## 関連カテゴリー - [給与計算ソフト](https://www.capterra.jp/directory/30202/payroll/software) - [決済システム](https://www.capterra.jp/directory/30232/payment-processing/software) - [人事管理システム](https://www.capterra.jp/directory/5/human-resource/software) - [勤怠管理システム](https://www.capterra.jp/directory/30527/attendance-tracking/software) - [時間管理ツール](https://www.capterra.jp/directory/30612/time-tracking/software) ## 代替製品 1. [Deel](https://www.capterra.jp/software/205015/deel) — 4.9/5 (4306 reviews) 2. [Rippling](https://www.capterra.jp/software/172127/rippling) — 4.9/5 (4862 reviews) 3. [RUN Powered by ADP](https://www.capterra.jp/software/185859/run) — 4.6/5 (1525 reviews) 4. [ADP Workforce Now](https://www.capterra.jp/software/155895/workforcenow) — 4.4/5 (7257 reviews) 5. [Patriot Software](https://www.capterra.jp/software/116050/Patriot-Software) — 4.8/5 (3965 reviews) ## レビュー ### "Practice Manager" — 4.0/5 > **Collette** | *2026年3月24日* | 健康、ウェルネス、フィットネス | おすすめ評価：7.0/10 > > **良いポイント**: Having a dedciated customer service representative. There was always someone available that was directly assigned to our account our new payroll company to talk to a general customer service person each time. > > **改善点**: Untimely correction for errors that were made, and no accountablility for this mistake. Excuses were made that it was not the job of that representative anymore because of a promotion and no one was assigned to the account, so he was doing both jobs. This is not the customers problem it is the companies issue to fix. > > Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered exceptional pricing I would not have switched from Paychex Flex ----- ### "Easy to use & excellent with compliance\!" — 5.0/5 > **Kari** | *2026年3月19日* | 消費財 | おすすめ評価：9.0/10 > > **良いポイント**: Paychex Flex was super easy to use and communication with the support team was excellent\! It was also a great value for the money for time tracking and payroll for our employees. I love the fact that they helped with all of our mandated reporting. > > **改善点**: I had no issues with Paychex Flex. Everything worked well for us and the team was always available to help meet any of our needs. > > We used Paychex Flex for payroll and 401K for our hourly and salaried employees. The system was easy to use and I love the fact that they helped with all of our mandated reporting. ----- ### "Legacy payroll provider with a robust offering at a price." — 2.0/5 > **Robert** | *2026年2月26日* | 政府関係 | おすすめ評価：4.0/10 > > **良いポイント**: Paychex Flex is a large company and with that comes a bit of security and knowledge that they can handle any sized customer big or small as well as the unique challenges that come from complex payroll solutions. The rub is that you pay a premium for that type of service. All in all they have a solid and very customizable product and it's well rounded given there several acquisitions to include just about everything under the sun under one product offering. > > **改善点**: The cost. Being a legacy payroll provider, the cost certainly is high in comparison with all of the other providers. The other thing that could be a challenge was the revolving door of specialist that would be assigned to our account. It seemed like every month or two we'd be assigned to a new Paychex team member. Also given Paychex size it seems that the teams are geo-diverse and don't utilize the same tools and resources to manage customer accounts internally. i.e. probably no shared CRM or Salesforce platform. We'd routinely get calls from folks in different departments trying to upsell our service offering only to tell them we spoke to someone else about this less than a month ago and have no interest in implementing the additional services. > > Strong provider, but overall, the cost was very prohibitive. Cost ultimately had us looking at alternatives, but their solution is more than capable to support the task, unfortunately at a heavy price. ----- ### "Good value" — 4.0/5 > **Tamarah** | *2026年6月17日* | 非営利団体運営 | おすすめ評価：2.0/10 > > **良いポイント**: Payroll, benefits, HRIS, and time off is integrated. I also like that I have a payroll rep, HR rep, and an employee advocate. > > **改善点**: There are additional applications like recruitment and performance management which aren’t as integrated. > > Easy to use, there aren’t that many issues and when they arise and when they do my service team is usually pretty responsive. ----- ### "Great for companies with smaller payrolls" — 4.0/5 > **Samantha** | *2026年2月23日* | 食品、飲料 | おすすめ評価：10.0/10 > > **良いポイント**: It was very easy to use and navigate the website. Onboarding was simple and running payroll was smooth. > > **改善点**: Paychex unfortunately could not keep up with my growing business, and the tax filing was not up to the level that needed for the growth we are having. > > It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend. The customer service is great and the communication with service team is always very prompt. ----- ページ：1 / 74\ 次へ: [次ページ](https://www.capterra.jp/software/119841/paychex-flex?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/119841/paychex-flex) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ