キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Paychex Flexとは?

Paychex Flexは、ビジネスの成長や変化に合わせて構築できるオールインワンの給与計算および人事ソリューションです。給与計算の実行や、人事管理、退職、保険管理とサービスとの好きなやり方での統合、ビジネスに影響を及ぼす規制に関する専門家の知識を活用することができます。期間限定で給与計算処理が6か月間無料、米国源泉徴収票が無料です。リンクをクリックして詳細を確認してください。

Paychex Flexの対象ユーザー

ビジネスに適切なレベルのテクノロジーとサポートを今すぐ選択してください。ニーズの変化に合わせて拡大できる機能は変わりません。

Paychex Flexソフトウェア - 1
Paychex Flexソフトウェア - 2

Paychex Flexをご存知でしょうか? 別の人気製品との比較

Paychex Flex

Paychex Flex

4.2 (1,701)
価格情報が見つかりません
無料バージョン
無料トライアル
64
29
4.2 (1,701)
4.0 (1,701)
3.9 (1,701)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
$20.00
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78
28
4.6 (6,988)
4.6 (6,988)
4.8 (6,988)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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Paychex Flexの評判・レビュー

評価ポイント

総合評価
4.2
使いやすさ
4.2
カスタマーサービス
3.9
機能
4.1
価格の妥当性
4.0

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shawn
Shawn
IT Architect
認証済みLinkedInユーザー
コンピュータ・ネットワーク, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Stalwart Payroll Software for Small Businesses

4.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Katrina
Katrina
アメリカのHuman Resources Generalist
認証済みLinkedInユーザー
病院、ヘルスケア, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Paychex Flex is great for completing payroll

4.0 昨年

製品を使ってみた感想: I appreciate being able to check on the 401(k) and have the money go straight into employee accounts, saving time and effort. Since insurance coverage is now related directly to who has enrolled in which plans, processing payroll has become much more efficient.

良いポイント:

From either the employer's or employee's perspective, the website couldn't be simpler to use. Filters and stored views make it easy to customize your payroll experience based on your current needs.

改善してほしい点:

Over the years, I've seen a few different specialists. Obviously, not everyone has the same potential. When my allocated person hasn't been able to help me, I've found that the online chat staff is quite responsive and helpful.

Shanel
アメリカのHuman Resources
不動産, 11~50人規模の会社
使用期間: 1年以上
投稿経路

CRCD Partners PAYCHEX review

4.0 4 か月前

製品を使ってみた感想: This is my 1st time working with PAYCHEX so I’m learning something new everyday. Overall I would describe my experience as FAIR. I need to spend more time learning about the system, take more trainings to be able to make PAYCHEX work for me to be more efficient and effective for me

良いポイント:

Employee self sufficiency. The HR business partner feature. Our rep is extremely knowledgeable, helpful & relatable. It cost a little extra but the advise given is worth it & has helped me with terminations, leave absences, discipline issues, etc

改善してほしい点:

Some basic reports are not available. Ou Time & Attendance rep changes often & without prior notice or a reason for the change.

Charles
アメリカのowner
医療業務, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Poor Experience - do not recommend

1.0 2 週間前 新着

製品を使ってみた感想: Unfortunately I spent a year with Paychex and really wanted to have a good experience but the software is not intuitive, clunky. Additionally the staff made many errors which required dozens of hours of emails and phone calls over 4-5 months to correct.

良いポイント:

They paid my payroll and taxes onetime, unfortunately made many many errors that required months to correct.

改善してほしい点:

You are assigned an account advisor that you are never able to contact directly and must play voice-tag when you have questions. When I am calling, I am spending the time to get an immediate answer and the process gets dragged out much longer than necessary. If you want an immediate answer, you are then put on hold to speak to the next available agent. Since they are not as familiar with your account, in my opinion, there is a higher risk that you will receive an incorrect answer which happened to me on multiple occasions which made undoing the correction even worse. Additionally, sometime the user may need to speak with a Payroll Specialist and othertimes a Time & Attendance specialist. Unfortunately, many issues that arise require evaluation in both of these areas [say a staff member does not get credited appropriately for time off, etc] and one specialist cannot see what the other one sees.

Rachel
アメリカのSr Payroll Manager
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Sr Payroll Manager

4.0 2 週間前 新着

製品を使ってみた感想: Over all I like Paychex because it very user friendly and simple. there isn't a lot of complex configurations

良いポイント:

Simple processing. The platform is more for lower volume companies. Not really intuitive but very user friendly

改善してほしい点:

Customer service. The reps are not very helpful at times because to retain the knowledge and skills necessary to address complex issues or system config questions.

SHAMIKA
アメリカのDRIVER
ホスピタリティ, 51~200人規模の会社
使用期間: 2年以上
投稿経路

QUICK AND EAY

5.0 2 か月前 新着

製品を使ってみた感想: IT EASY AND CONVIENT TO LOOK AT MY HOURS AND PAY RIGHT ON MY PHONE INSTEADE OF GOING TO THE OFFICE

良いポイント:

EASY TO NAVIGATE THROUGH AND GET NOTIFICATIONS TO NAVIGATE THRUGHT THE APP

改善してほしい点:

THE APP SHOULD BE A COLOR I CAN FIND EASILY

Octavia
アメリカのDesigner
デザイン, 自営業
使用期間: 1年以上
投稿経路

Only efficient on a newer phone

3.0 4 週間前 新着

製品を使ってみた感想: While it allows for an employee to easy clock in, out, go on meal, break and more, it has connectivity issues.

良いポイント:

It can be an easy and efficient way for an employee to be able to clock in & clock out from wherever at the location. It allows for you to tally your hours, view your paychecks, and overall ease of use.

改善してほしい点:

It has trouble logging in on older devices. It works best on a newer phone and even a phone a few years behind may only easily log in half of the time.

Eric
アメリカのCFO
病院、ヘルスケア, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Old School Payroll

1.0 先月 新着

製品を使ってみた感想: The process I inherited had people filling out and signing timesheets manually. It was terrible.

良いポイント:

Not much, I suppose it was inexpensive and does not change very much from year to year.

改善してほしい点:

Lack of innovation, the technology seemed like it was from decades ago.

Francesco
アメリカのFull time instuctor
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Mid tier payroll

3.0 2 週間前 新着

製品を使ってみた感想: It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better options on the market for a more fluid and user enhanced experience.

良いポイント:

It is easy to use, straightforward, simple, and has a native iPhone compatible app.

改善してほしい点:

The app is slow, sometimes the changes are not fully reflected, time and attendance cards require a few redundant button pushes in order to save a change.

Jamie
アメリカのMaintenance Manager
建設, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Paychex flex recommended

5.0 先月 新着

製品を使ってみた感想: Overall I’d say it’s reliable and user friendly. I’d recommend to other companies. This program / app offers employees many benefits.

良いポイント:

It’s very easy to use and navigate. The app is user friendly.

改善してほしい点:

It prompts a 2-step verification txt even on devices that have been selected to be remembered.

Angela
アメリカのOffice Manager
病院、ヘルスケア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Paychex review

3.0 4 週間前 新着

製品を使ってみた感想: It was mediocre depending on the area that you were using

良いポイント:

The ease of using the reports and turning payroll numbers in.

改善してほしい点:

I did not like the customer service and there was a lot of errors

Kelly
アメリカのOffice manager
獣医, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Office manager

5.0 5 か月前

製品を使ってみた感想: Now that I understand the reports and ease of use I really enjoy doing payroll.

良いポイント:

East to use. Dashboard has everything I need.

改善してほしい点:

Not a flex problem but having to reinvite staff multiple times until they register.

Allison
カナダのPresident
薬品, 2~10人規模の会社
使用期間: 1年以上
投稿経路

One stop shop

4.0 2 か月前

製品を使ってみた感想: Fantastic product. Consumer service is excellent as well

良いポイント:

Flexibility, ease of use, all in 1 place

改善してほしい点:

Not much I don't like. Product speaks for itself

Jessica
アメリカのOffice Manager, Billing Specialist
代替医療, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great time tracking software

5.0 6 か月前

製品を使ってみた感想: Employees immediately appreciated the ease of clocking in and out using the Time Clock. With features like biometric login and mobile app integration, employees could quickly clock in from anywhere, at their desks, on the job site, or working remotely. This flexibility significantly improved the accuracy of time tracking, as employees no longer had to rely on remembering to clock in manually.

良いポイント:

The customer service when we need guidance on using the software or need assistance with any errors that need correcting.

改善してほしい点:

Sometimes it is not clear or seems impossible to correct time-clock errors efficiently.

Dario
アメリカのProgram Associate
非営利団体運営, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Dependable, One Stop Shop for Tracking Employment Info

5.0 5 か月前

製品を使ってみた感想: Overall, Paychex Flex made it easy to submit hours, submit time off requests and view pending ones, as well as look up vital employment salary and benefits information - all in a secure, online form. It has saved time and spared my supervisors many questions over years.

良いポイント:

It was easy to view paystubs, submit time off requests, and get a snapshot of important employment milestone dates.

改善してほしい点:

None. It performed its functions exceptionally well.

Jolly
デンマークのData Associate
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Practical guidance for leaders inspiring change.

5.0 6 か月前

製品を使ってみた感想: Free demo available. Excellent customer service and security.

良いポイント:

Paychex Flex came to my rescue when we needed it most. It ensures accurate and timely payment, compliance with tax laws and regulations and security of our data. It has made things simple leveraging HR experience for our experts.

改善してほしい点:

This software has helped us solve many different challenges and improve numerous workflows. No challenges encountered.

Erinn
アメリカのClient Service Specialist II
経理, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Paychex is a great source to use for a business!

5.0 5 か月前

製品を使ってみた感想: Overall Paychex Flex is a great source to run payroll. They file all tax filings and the costumer service if good. They also have tons of reports and very nice reports compared to some other platforms.

良いポイント:

What I like most about Paychex Flex is that payroll is easy to to run and the site is pretty user friendly and it has everything you need all in one platform.

改善してほしい点:

There is nothing I really dislike about paychex.

Nathalie
Nathalie
アメリカのAccount Manager
認証済みLinkedInユーザー
金融サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Paychex Flex -- A Payroll Must-Have

5.0 昨年

製品を使ってみた感想: Overall, I really like Paychex Flex. Even when I have an issue, I am able to call and speak with an agent who can resolve my issue. Their agents are very courteous and professional. They're even able to get everything squared away on just one call. They have excellent Customer Service and I really like the online portal. I would definitely recommend Paychex Flex to employers.

良いポイント:

The ease and convenience of the online access was great. it just made clocking-in and out, and keeping track of time so easy for me. I loved being able to see my total amount of worked hours approved by management for the next payroll cycle. Having an online portal which allows you to access your payroll time and your documents (pay stubs, W-2, etc...) all from one place, is a huge life-saver.

改善してほしい点:

Sometimes it will lock you out of your account. When you change/update the phone number on your account, it saves it to your online profile but for some reason it doesn't update their verification log. This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but unfortunately it attempts to send the verification text/call to the old phone number instead of the new one, despite having updated your account details online already.

JILLIAN
アメリカのOFFICE MANAGER
自動車, 51~200人規模の会社
使用期間: 1年以上
投稿経路

BEST DECSION

5.0 11 か月前

製品を使ってみた感想: PAYCHEX IS OVERALL AN AMAZING SOFTWARE. ITS CONVIENENT AND AVAILABLE TO VIEW PREVIOUS FILES AND W2 AT THE BEGINNING OF THE YEAR!

良いポイント:

PAYCHEX HAS BECOME ONE OF THE BEST SOFTWARE SYSTEMS WE HAVE. VERY USER FRIENDLY FOR NOT ONLY MANAGEMENT BUT EMPLOYEES AS WELL.

改善してほしい点:

IT WOULD BE BENIFICIAL IF THE PDF WOULD BE AVAILABLE AS SOON AS PAYROLL IS COMPLETED INSTEAD OF THE END OF THE WEEK.

Ann
アメリカのManager
広報・渉外, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Good choice for payroll and HR management

5.0 2 か月前

製品を使ってみた感想: This was the program used at a business where I was a senior manager. I used both sides of the service and never felt like it was difficult to use.

良いポイント:

This HR/payroll tool is easy to use for both the HR team and the users. It's very intuitive. Employees can easily update their own banking information and access their pto and pay stubs easily. It's also easy for office staff to make updates.

改善してほしい点:

Like so many office software programs, there are many opportunities to add services which really brings the price up. It costs more for training and benefit administration, and for time tracking. Make sure you look at the whole cost before you switch to it.

Aaron
アメリカのHuman Resources Manager
建築資材, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Just Okay?

3.0 5 か月前

良いポイント:

I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking.

改善してほしい点:

There are some notable cons: The customer service is absolutely horrendous. It can take days to hear from your account manager. If you speak with a customer service representative, they always suggest contacting your account manager. The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was using the website.

Caleb
アメリカのInternal Audit Associate
病院、ヘルスケア, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

Paychex Flex Review

5.0 4 か月前

製品を使ってみた感想: Paychex Flex as a desktop website and a mobile app works very well with keeping employee information and pay as portable and in the realm of ease of use. I think it integrates well for many companies, and is super simple to use compared to other systems

良いポイント:

Paychex Flex is very easy to use for employers and employees alike. It is one of the easiest payroll systems I've used to date.

改善してほしい点:

I didn't like the login issues, as I had one quite a bit.

Kristi
アメリカのOffice Manager
薬品, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Recommended

5.0 3 か月前

製品を使ってみた感想: Overall I used this for a couple years and then changed jobs. During those couple years I liked this program

良いポイント:

Easy to use. Friendly reports process. Requesting time off, payroll,

改善してほしい点:

I don't really have any complaints on this.

認証済みレビュアー
認証済みLinkedInユーザー
消費者サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Easy all in one payroll platform

5.0 昨年

製品を使ってみた感想: I absolutely enjoy using it and love the simplicity of it and how easy it is for anyone to be able to navigate successfully without having to require any additional assistance

良いポイント:

The fact that you can use platform to complete approval of time, time clock, payroll processing, and scheduling time off. Which I feel prevents using multiple platforms which may cause issues with certain tasks possibly being able to be overlooked.

改善してほしい点:

I would just think that the price for the service could be a little lower and across the board for all features available

Radhamy
アメリカのAssistant Transportation Manager
紙および林産品, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Paychex Finfit is a Win

5.0 5 か月前

製品を使ってみた感想: Overall I enjoy the access to all my pay related data. Plus access to assistance with my finances and budgeting via FinFit

良いポイント:

I love the easy view of all my stubs with pay after taxes. The user interface is straightforward and easy to navigate.

改善してほしい点:

I can’t see my annual pay and whether I get paid salary or hourly.

Alijah
アメリカのLegal Assistant
弁護士業界, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

I Wish My Company Still Used This Application

5.0 5 か月前

良いポイント:

I loved how simple and easy to use this application was. I was sad when my company let me know that we were going to switch to another application.

改善してほしい点:

There would be some glitches here and there but nothing that would last too long.