--- description: Harbortouch POSを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Harbortouch POSとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [POSシステム](/directory/20052/point-of-sale/software) > [Harbortouch POS](/software/118757/harbortouch-pos) # Harbortouch POS Canonical: https://www.capterra.jp/software/118757/harbortouch-pos ページ：1 / 5\ 次へ: [次ページ](https://www.capterra.jp/software/118757/harbortouch-pos?page=2) > Harbortouchは、ホスピタリティおよび小売業界向けのPOSシステムを提供しています。無料POSプログラムについては、弊社までお問い合わせください。 > > 評価：100人のユーザーによる評価は**1.7/5**。**使いやすさ**で最高の評価。 ----- ## 概要 ### Harbortouch POSの対象ユーザー 小売店、レストラン、コンビニエンスストア、酒屋、バー、ナイトクラブやカフェ ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **1.7/5** | 100 レビュー | | 使いやすさ | 2.0/5 | レビュー全体に基づく | | カスタマー・サポート | 1.6/5 | レビュー全体に基づく | | 価格の妥当性 | 1.4/5 | レビュー全体に基づく | | 機能 | 1.7/5 | レビュー全体に基づく | | おすすめ率 | 10% | (1/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Shift4 - **ロケーション**: Allentown, アメリカ - **設立**: 1994 ## ビジネスコンテキスト - **価格プラン**: $29.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国 ## 機能 - Barcode/Ticket Scanning - アポイントメント管理 - オンライン予約 - オンライン注文 - ギフトカード管理 - ヒント管理 - マルチロケーション - モバイル・アクセス - レストラン向けPOSシステム - レポート／分析 - ロイヤリティプログラム - 個別チェック - 割引管理 - 在庫管理 - 決済処理 - 注文管理 - 注文自動化 - 表管理 - 請求、インボイス - 販売レポート - 返却管理 - 配達管理 - 電子署名 - 顧客アカウント - 顧客データベース ## 統合 (合計5件) - DoorDash for Merchants - Mailchimp - Orca Inventory - Sarbari - Sling ## サポートのオプション - 24時間対応（オペレータ） - チャット対応有 ## Category - [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software) ## 関連カテゴリー - [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software) - [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software) - [レストラン管理ソフト](https://www.capterra.jp/directory/20026/restaurant-management/software) - [バー用POSシステム](https://www.capterra.jp/directory/30897/bar-pos/software) - [スパ管理ソフト](https://www.capterra.jp/directory/30782/spa/software) ## 代替製品 1. [Toast POS](https://www.capterra.jp/software/136301/toast-pos) — 4.2/5 (549 reviews) 2. [Epos Now](https://www.capterra.jp/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [SpotOn](https://www.capterra.jp/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 4. [Lavu](https://www.capterra.jp/software/118828/lavu) — 4.2/5 (257 reviews) 5. [CAKE POS](https://www.capterra.jp/software/143463/cake-pos) — 4.6/5 (522 reviews) ## レビュー ### "Harbortouch makes life easy\!" — 5.0/5 > **Heidi** | *2021年1月26日* | 飲食店 | おすすめ評価：10.0/10 > > **良いポイント**: So many things to like\! The price was EXCELLENT compared to the competitors. The ease of use was so simple. When it was installed our menu and pricing was in place. When we had to add employees or make menu updates they were so easy to do right at the main register. Pulling data for sales tax, payroll etc was easy as well. Customer services was EXCELLENT as well. > > **改善点**: I don't know that there was anything I didn't like to be honest. I had zero complaints from myself and the team using the software daily. > > I felt they were a great partner and excellent product. I have no idea why anyone with a small to medium restaurant would use any other product. ----- ### "No access to your data and Customer service is beyond terrible" — 5.0/5 > **David** | *2019年2月7日* | コンピュータ・ソフトウェア | おすすめ評価：0.0/10 > > **良いポイント**: Equipment and setup was great\! the ability to duplicate items saves a ton of steps > > **改善点**: Forget reporting it isn't happening. All I wanted was a transaction detail report for a previous month that included items. NOT happening. Call customer service and all they are doing is reading the KB articles. Ordering is not super intuitive > > After install it's been TERRIBLE. Although reliable ----- ### "False Promises & Eggregious Functionality Issues" — 1.0/5 > **Danielle** | *2020年1月2日* | 飲食店 | おすすめ評価：0.0/10 > > **良いポイント**: User friendly POS face for employees to use during business hours is easy to read (large font) \& simple to learn. > > **改善点**: If you want to see accurate payroll daily, if you think you will use this system to keep accurate track of your employee's hours or have them clock-in using this system, if you want the credit card processing to work properly every time you run one, or if you want customer support that fultills it's promises, then sadly, Harbor Touch is not for you. > > You cannot imagine the sad experience we have had with Harbor Touch. When we had to reboot the POS multiple times, every day, for 2 months straight, during busniess hours, we obviously had some very upset customers who had to wait up 20 minutes while the system came back up and then, many times, STILL did not work. Some guests were able to pay with cash or agreed to leave their CC info with our promise that we would destroy the information later once the system was up an running again, but if you run a business with CC, you can imagine what a mess this was. HT was terrible in rectifying the issue for us and allowed us to struggle, literally DAILY\!, for months before they finally sent out a new everything and fixed the issue. We COMPed so many checks due to guest frustration that could not be recified and lost innumerable customers (which will have a lasting impact on our business). For the financial burden that HT caused during this time, they appeased us with the promise of a $275 credit and another $100 credit which WE HAVE STILL NOT RECIEVED. It's very sad to say that they say whatever they need to keep you "quiet" and don't follow through with their promised. Simply put, Harbor Touch proves time and time again that they do not care about YOUR business. And of course, they continue to take their fees and CC processing charges out on regular schedule, all the while promising the world, and delivering on nothing. So, so sad. Stay FAR away. ----- ### "Depressing System" — 1.0/5 > **Olga** | *2020年6月19日* | 小売 | おすすめ評価：0.0/10 > > **良いポイント**: nothing. your phone can do more than this outdated scam of a system. NEVER get a system that requires you to use your personal ID. They attach your debt to you as a person not to your business. > > **改善点**: I won't bore you with my personal feelings. Let me bullet point the cons. 1. OLD, OUTDATED SYSTEM. The system is as basic as it can get. Think Android in 2005. 2. You have to be an expert to manage the SMS and email markteting. They outsource that portion of the POS. 3. No way to do online booking eventhough they say you can. 4. 24/7 support? Heck no. The support is made up of newbies who read of a list and can NEVER help you solve a simple problem. They would put me on hold for hours to try and figure things out. None of the support staff know the system at all. 5. The system claims your clients can book online but its a LIE there's no link or anything available for clients to access the booking. I really tried to resolve this by calling 5 days in a row and trying new support members but it was always the same. 6. If you have a high volume of sales the system will shut down in the middle of a credit card transaction or in the middle of me booking a client. I would have to ask the client to do the whole process all over again. emberrasing\! 7. No apps, no way to communicate with clients regarding their appointments. 8. When you set up your images for your modules it's a nightmare. You can't upload your pictures like any normal system. The pictures don't resize and you can barely see them when you sync your system. It's like working on a super old program. 9. The credit card system goes out almost every single time I use it. I lost money bc I cant tell if a pay > > On my first day I called very excitedly to set up the system and no one answered. It took hours for them to answer. It was then that I had a sinking feeling I've been had\! ----- ### "Don't believe everything you hear" — 2.0/5 > **Doug** | *2022年3月12日* | 飲食店 | おすすめ評価：0.0/10 > > **良いポイント**: The POS works most of the time, but unfortunately you need it to work all the time in the restaurant business, I find most outages to be on the weekend, from bad hard drives to credit card system down, printers not communicating, always something new... > > **改善点**: see above, these folks are leaches, they get in and you can't get rid of them. The software is patchy at best always seems to have some sort of bug. > > They won't take no for an answer, I completed my contract signed in 2017 but, they argue I should have terminated it one month before it expired, therefore it automatically renews. They now want to sue me for the contract, I have an email from the sales person telling me no more contracts and no paperwork to sign\! Who sues customers to stay with them?? If a customer elects not to do business with me, that is fine. ----- ページ：1 / 5\ 次へ: [次ページ](https://www.capterra.jp/software/118757/harbortouch-pos?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/118757/harbortouch-pos) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ